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Trio C60
Poly Trio C60 Manuals
Manuals and User Guides for Poly Trio C60. We have
5
Poly Trio C60 manuals available for free PDF download: Administrator's Manual, User Manual, Supplemental User Manual
Poly Trio C60 Administrator's Manual (235 pages)
Brand:
Poly
| Category:
Conference Phone
| Size: 1 MB
Table of Contents
Legal Information
2
Table of Contents
3
About this Guide
13
Audience, Purpose, and Required Skills
13
Poly Phone Information
13
Getting Started
14
PVOS Overview
14
Methods for Configuring Phones
15
Priority of Configuration and Provisioning Methods
15
Configure a Phone Using Simple Setup
16
Configuring Phones Using the System Web Interface
16
Configure a Phone Using a USB Flash Drive
17
Setting up the Phone
18
Powering the Poly Trio C60
19
Power the Poly Trio C60 System with the Optional Power Adapter
19
Poly Trio System Power Management
19
USB Port Power Management
20
Using POE Class 0 with Poly Trio C60
20
Power-Saving on Poly Trio Systems
20
Complete the Setup Wizard
20
Poly Trio C60 Base Profiles
22
Set the Base Profile from the Settings Menu
22
Set the Base Profile Using the System Web Interface
23
Daisy-Chaining Poly Trio C60 Systems
24
Daisy-Chaining Requirements
24
Poly Trio C60 System Daisy-Chain Scenarios
24
Daisy-Chain Poly Trio Systems
24
Daisy-Chaining Trio C60 with Multiple Zoom Controllers
25
Daisy Chain Trio C60 When Using ZRC
25
Call Servers
26
SIP Server Registration
27
Configure Voip Server DHCP Settings
27
SIP Signaling Failure for Outgoing Calls
28
Configure SIP Subscription Timers
28
Configure the SIP Instance Identification Settings
29
Configure SIP Header Warnings
30
Server Redundancy
31
Configure Server Redundancy for a Registered Line
31
Configure Server Redundancy for Voip
33
H.323 Protocol
35
Using SIP and H.323 at the same Time
35
SIP and H.323 Directory Protocols
35
H.323 and SIP Limitations and Restrictions
35
Supported H.323 Video Standards
36
H.323 Protocol Configuration
36
Enable H.323 on a Registered Line
36
Enable Auto-Answer on H.323 Calls
37
Prioritize H.323 Protocol Routing
37
SIP Server Registration
38
Configure Voip Server DHCP Settings
38
SIP Signaling Failure for Outgoing Calls
39
Configure SIP Subscription Timers
39
Configure the SIP Instance Identification Settings
40
Configure SIP Header Warnings
41
Networking
42
System and Model Names Ttransmitted with Network Protocols
42
Configuring Internet Protocol Settings
43
Configure a Static Ipv4 Address
43
Configure a Static Ipv6 Address
43
Configure Dual Stack Mode
44
Configure Ipv6 Settings in a Configuration File
45
Enable Ipv4 ICMP Redirects
45
Set the DHCP Boot Server Option in Ipv4 Mode
46
Set the DHCP Boot Server Option in Ipv6 Mode
46
Set the DHCP Boot Server Option in Dual Stack Mode
47
Wi-Fi Network Connectivity
48
Configure Wi-Fi Using a Configuration File
48
Configure Wi-Fi Using the Local Interface
49
Add a Wi-Fi Option to the Basic Settings Menu
50
Bluetooth Settings
51
Enable Bluetooth
51
Update the Bluetooth Device Name
51
Configure Bluetooth Features
51
Configure Location Information for Emergency Services
52
Enable and Configure TWAMP
53
Configure Network Signaling Validation
54
Jitter Buffer and Packet Error Concealment
56
Configure Jitter Buffer for Wired Network Voice Traffic
56
Configure Jitter Buffer for IP Multicast Voice Traffic
56
Set 802.1P/Q Priority
57
IP Type-Of-Service
59
Enable IP Type-Of Service
59
Configure IP Type-Of-Service for Video
59
Static DNS Cache
61
Configure the SIP Server for Static DNS Cache
61
Configure the Static DNS Cache with a Record IP Addresses
62
Configure the Static DNS Cache with NAPTR and SRV Records
63
Configure NAT
64
Real-Time Transport Protocol
66
Configure RTP for FECC
66
Configure RTP Media Ports
67
Configure RTP Video Ports
67
Configure STUN Settings
68
Certificates
69
Using the Factory-Installed Certificate
69
Creating Csrs
70
Create a CSR on the Local Interface
70
Download and Install Certificates
70
Custom URL Locations for LDAP Server cas
72
Define the Download URL Location for the LDAP Server CA
72
Confirm the Installed LDAP Server Certificates
72
Enable OCSP
73
Enable and Configure SCEP
73
Securing the Phones
76
Phone Passwords
77
Configure Password Settings
77
Set the Administrator Password on the Local Interface
77
Set the User Password on the Local Interface
78
User Role Login Denial When Default User Password Is Detected
78
Set the User Password in Generic or Microsoft USB Phone Mode
78
Change the User Password on the Zoom Phone Appliance (ZPA)
78
Change the Phone Default Administrator Password in Microsoft Teams
79
California SB-327 Password Requirement Compliance
79
System Web Interface Security Settings
80
Configure a Security Banner for the System Web Interface
80
Two-Factor Authentication for System Web Interface and Diagnostic Access
80
Configure Two-Factor System Web Interface Authentication
80
Locking the System Web Interface after Failed Login Attempts
81
Configure the System Web Interface Lockout
81
Disable the System Web Interface Lockout
81
Configure Session Management Rules
81
Locking the Phone
83
Lock the Basic Settings Menu
83
Enable Phone Lock
83
Set an Automatic Phone Lock
83
Define Authorized Contacts to Call from a Locked Phone
84
Enable Do Not Disturb When the Phone Locks
84
Remotely Unlock a Phone
84
Advanced User Access to Administration Settings
85
Enable Advanced User Access
85
Disable Advanced User Access to TLS Security
85
Disable Advanced User Access to Network Settings
86
Hide the MAC Address
86
Hide the Address of Record
86
Encryption
88
Encrypt Files for Upload
88
Change the Encryption Key
88
Enable FIPS 140-2 Encryption
89
SIP Digest Authentication Methods
90
Enable SHA-256 and SHA-512-256 SIP Digest Authentication Methods
90
Web Proxy
91
Basic Authentication for Web Proxy
91
Configure Basic Web Proxy Authentication
91
Web Proxy Parameters
91
Supported HTTP/HTTPS Web Proxy Services
92
Manually Configure Web Proxy Access
92
Disabling Hardware Ports
94
Disable the USB Ports
94
Disable Use of USB Mass Storage Devices
94
Disable the PC Port
94
Enable Voice over Secure IP
95
Enable and Configure 802.1X Security
95
Configuring Audio Settings
98
Automatic Gain Control
98
Acoustic Echo Cancellation
98
Noise Suppression
99
Disable Poly Noiseblock
99
Configure VAD
99
Comfort Noise
101
Configure Comfort Noise for Speakerphone Calls
101
Audio Codecs
102
Supported Audio Codec Specifications
102
Set Audio Codec Priority
103
Configure the SILK Audio Codec
104
Configure the Opus Audio Codec
105
Disable the System as a USB Audio Device
106
Configuring Call Controls
107
Call Hold
108
Configure Call Hold Reminders
108
Configure Hold Music
108
Configure Default Call Transfer Type
109
Call Forwarding
110
Forward Calls While Busy
110
Forward Calls While DND Is Active
110
Forward Unanswered Calls
111
Limit Call Forwarding Options
111
Disable Call Forwarding
111
Multiple Call Appearances
113
Configure the Number of Line Keys Per Registration
113
Configure the Maximum Number of Concurrent Calls Per Registration
113
Configure Automatic Dialing
114
Enable the Remote Party Disconnect Alert
114
Use Network Signaling for Caller ID
115
Enable and Configure STIR/SHAKEN Caller ID Validation
115
Enable Local Call Recording
116
Conference Call Host Management
117
Enable Conference Host to Place Participants on Hold
117
End a Conference Call When the Host Disconnects
117
Disable Conference Management Options
117
Enable the Conference Meeting Dial-In Options List
118
Local Digit Map
119
Configure a Local Digit Map
119
Change the Dialing Timeout
119
Change the International Dialing Prefix
120
Switching Call Applications
121
Enable Call Application Switching
121
Configure Poly Opensip for Failover Calling
121
Shared Lines
123
Enable a Shared Line
123
Shared Call Appearances
124
Configure Line-Seize on Shared Lines
124
Enable Barge-In on a Shared Line
124
Enable Call Diversion on Shared Lines
125
Configure Unique Outbound Caller Ids on Shared Lines
125
Enable Private Hold on Shared Lines
126
Configure Bridged Line Appearance
126
Messaging
127
Voicemail
128
Configure Voicemail Settings
128
Disable Voicemail
128
Configure Phones to Receive Group Pages
128
Intercom Calls
130
Enable Intercom Calls
130
Creating a Custom Intercom Softkey
130
Configuring Phone Settings
131
User Profiles
132
Enable Multiple User Profiles on the Phone
132
User Profile Authentication
132
User Profile Server Authentication
132
Enable the Phone to Use Server Authentication
132
Create a Generic User Profile for Server Authentication
133
Create User Profiles for Server Authentication
134
User Profile Phone Authentication
134
Create a User Configuration File
134
Convert a Phone to User-Based Deployment
135
Create Default Credentials and a Profile for a Phone
135
Require a User Login
136
Mask the User Password Entry
136
Enable User Login Persistence
136
Do Not Disturb
137
Disable Do Not Disturb
137
Enable Call Server-Based Do Not Disturb
137
Enable Call Server-Based Do Not Disturb on a Registered Line
138
Configure Power Saving on Trio Systems
138
Microphone Mute
140
Enable Microphone Mute/Unmute Alert
140
Configure Mute Reminder Alert Interval
140
Enable Microphone Mute Persistence
140
Enable the Mute Button to Answer Calls
140
Disable DTMF Tones
141
Audible Notifications and Sounds
142
Set the Audible Notification and Sound Output
142
Disable the Phone's Welcome Sound
142
Disable Audible Notifications and Sounds
143
Disable the Voicemail Stutter Dial Tone
143
Ringtones and Visual Incoming Call Indicators
143
Supported Ring Classes
143
Disable Distinctive Ringtones Signaled through Alert-Info
144
Disable the Ability to Change the Ringtone
144
Configure the Call Waiting Tone
145
Distinctive Ringtones
145
Assign a Distinctive Ringtone to a Registered Line
145
Assign a Distinctive Ringtone Based on Alert-Info Headers
146
Sound Effects
146
Add a Sample Audio File
146
Configure Sound Effect Patterns
147
Sound Effect Pattern Examples
148
Call Progress Tone Patterns
148
Ringtone Patterns
149
Miscellaneous Sound Effect Patterns
150
Setting the Time and Date
151
Configure Time and Daylight Saving Time
151
Set the Time Zone Location
151
Configure Olson Time Zone
156
Convert the Call Timer to Display in Seconds
159
Call Waiting Alerts
160
Silence the Ringtone for Call Waiting
160
Disable Call Waiting Alerts
160
Set up a Custom Background on Poly Trio Systems
160
LED Indicators
162
LED Indicator Pattern Types
162
Set an LED Pattern for Active Calls
163
Set an LED Pattern on BLF for Held Calls
163
Set an LED Pattern for Incoming Calls
164
Set an LED Pattern for Self-Parked Calls
164
Set an LED Pattern for Remote-Parked Calls
165
Configure LED Behavior for Locally Held Calls
165
Enable the LED Indicator for Incoming Calls
166
Enable the LED Indicator for Missed Calls on a Call Server
166
Disable in Power Saving Mode
166
Third-Party Servers
168
Microsoft Exchange Integration
169
Configuring the Microsoft Exchange Server
169
Manually Connect to a Microsoft Exchange Server
169
Enable Exchange Voicemail
169
Enable Exchange Contacts Synchronization
170
Configure Exchange Address Book Service
170
Microsoft Exchange Calendar
170
Provision a Microsoft Exchange Calendar
170
Enable Microsoft Exchange Calendar Using the System Web Interface
171
Verify the Microsoft Exchange Integration
171
Configure Calendar Meeting Details
171
Meeting Reminder Messages
172
Disable the Join Button on Meeting Reminders
173
Parse Email Addresses as Dialable SIP Uris
173
Focus on Specific Fields for Dialable Numbers
174
Private Meetings in Microsoft Exchange
174
Configure Display Information for Private Meetings
174
Require a Skype for Business Conference ID for Private Meetings
175
Disable Private Meetings in Microsoft Exchange Calendar
175
Microsoft Exchange Advanced Login
175
Enable Advanced Login
176
Configure a Static Account for Calendaring
176
Enable Basic Authentication for OTD Services
177
Broadsoft Broadworks Server
178
Authentication with Broadworks XSP Service Interface
178
Authenticate Phones Using Cisco Broadworks XSP Credentials
178
Authenticate Phones Using SIP Credentials
179
Polycom Broadsoft UC-One Application
179
Enable UC-One Integration
179
Hide the UC-One Settings Icon on the Home Screen
180
Configure the UC-One Directory
180
Enable Anonymous Call Rejection
181
Enable Simultaneous Ring
181
Enable Line ID Blocking
181
Enable Broadworks Anywhere
181
Enable Remote Office
182
Broadsoft Server-Based Call Forwarding
182
Enable Phones to Display the Security Classification
182
Cisco Webex
184
Configure Direct Dial to Cisco Webex Meetings
184
Enable and Configure Secondary Port Link Status Reports
185
Directories and Contacts
187
Local Contact Directory
188
Set the Maximum Number of Contacts in the Local Directory
188
Creating Directory Files
188
Create a Per-Phone Personal Directory File
188
Create a Global Directory File
189
Populate a Directory File with Contact Information
189
Configure When Directory Files Update
191
Disable the Local Contact Directory
191
Create a Speed Dial Entry in the Directory File
191
Disable Local Speed Dial Edits
192
Corporate Directory
193
Connect to a Corporate Directory Using LDAP
193
Securely Store LDAP Credentials
193
Call Lists
195
Call List Elements and Attributes
195
Disable the Missed Call List
196
Disable the Placed Call List
196
Disable the Received Call List
197
Disable All Call Lists
197
Disable Consultation Call Logging
197
List Consecutive Calls Individually
197
Enable Exchange Call Log Synchronization
198
Customizing Your Phone
199
Localizing the User Interface
200
Edit Phone Languages
200
Configure the Phone's Display Name
201
Configuring Labels
203
Configure Labels in the Local Interface
203
Create a Custom Home Screen Label
203
Configure Unique Line Labels for Registration Lines
203
Enable and Configure the Digital Phone Label
204
Time and Date Display
205
Disable the Time and Date on the Idle Display
205
Configure Time and Date Display Settings
205
Change the Date Format
205
Customizing Keyboard Language
207
Use Alternative Keyboards
207
Phone Maintenance
208
Rebooting the Phone
209
Reboot the Phone
209
Reboot the Phone at a Scheduled Time
209
Reboot Network Devices
210
Disable the Phone Boot Status Message
210
Upgrading the Software
211
Important Update Information for PVOS 9.0.0
211
Downgrading PVOS 9.X.X to Earlier Software Versions
211
Information Removed and Retained after Downgrading
212
New Software Downgrade Restrictions
212
Configure Software Rollback Prevention
213
Downgrade Restriction Parameters
213
Upgrading the Software on a Single Phone
213
Configure User-Controlled Software Updates and Polling
213
Update PVOS Using a USB Flash Drive
214
Updating Camera Firmware
215
Resetting a Phone to Factory Defaults
216
Factory Reset the Poly Trio System at Power-Up
216
Factory Reset the Poly Trio 8300 System at Power-Up
216
Factory Reset the Poly Trio System from the Local Interface
217
Factory Reset Poly Trio Visual+ Accessory
217
Reset the Phone and Configuration
217
Enable Users to Factory Reset the Phone
218
Monitoring the Phones
219
Vqmon Reports
220
Configure Vqmon Alerts
220
Configure Vqmon Reports
221
Monitoring the Phone's Memory Usage
222
Phone Memory Resources
222
Check Memory Usage from the Local Interface
223
Configure a Phone Memory Alert
223
Memory Usage Errors in the Application Log
223
Troubleshooting
224
Record the Phone's Version Information
224
View the Phone's Status
224
Upload a Phone's Configuration Files to the Provisioning Server
225
Test the Hardware
226
Perform Network Diagnostics
226
Access Video Transmission Diagnostics
226
Error Messages
227
Updater Error Messages and Possible Solutions
227
PVOS Error Messages
227
Network Authentication Failure Error Codes
228
Power and Start-Up Issues
230
Screen and System Access Issues
230
Calling Issues
231
Display Issues
231
Software Upgrade Issues
232
Support
233
Getting Help
234
HP Inc. Addresses
234
Document Information
235
Advertisement
Poly Trio C60 User Manual (75 pages)
With Skype for Business
Brand:
Poly
| Category:
Conference Phone
| Size: 1 MB
Table of Contents
Table of Contents
2
Before You Begin
8
Audience, Purpose, and Required Skills
8
Related Poly and Partner Resources
8
Getting Started
9
Product Overview of Poly Trio C60 Systems
9
Poly Trio C60 System
9
Navigating Poly Trio C60 Phones
11
Accessing Screens on the Poly Trio C60 System
11
Icons and Status Indicators
15
Entering Information Using the Onscreen Keyboard
16
Change the Keyboard Layout
16
Accessibility Features
17
Users Who Are Deaf or Hard of Hearing
17
Users with Limited Mobility
17
Users Who Are Blind, Have Low Vision, or Have Limited Vision
18
Logging in to and Locking the System
19
Signing in to Skype for Business on Your Phone
19
Sign in Using Your Skype for Business User Credentials
19
Sign in Using Skype for Business PIN Authentication
19
Sign in to Skype for Business Using Web Sign in
20
Set the Time and Date Format
20
Sign out of Skype for Business
20
Locking Your Poly Trio C60 Phone
21
Set a Lock Code
21
Lock Your Phone
21
Unlock the Phone
21
Change Your Lock Code
22
Reset Your Lock Code
22
Audio Calls
23
Placing Audio Calls
23
Place an Audio Call
23
Place an International Call
24
Place a Call from Recent Calls
24
Place Calls to Skype for Business Contacts
24
Place a Skype for Business Audio Call over USB
24
Place a Call over Bluetooth
25
Call a Favorite
25
Place a Call from a Locked Phone
25
Redial a Number
25
Calling Contacts from Directories
26
Call a Contact from a Directory
26
Call a Contact from a Directory Search
26
Placing Intercom Calls
26
Place an Intercom Call
26
Place an Intercom Call During a Call
27
Answering Audio Calls
27
Answer an Incoming Call
27
Answer a Call When in a Call
27
Answer Calls Automatically
28
Answer a Call on a Locked Phone
28
Answer an Intercom Call
28
Decline an Incoming Call
28
End an Audio Call
29
Holding and Resuming Calls
29
Hold a Call
29
Resume a Call
29
Transferring Calls
29
Choose a Default Transfer Type
30
Transfer a Call Using Blind Transfer
30
Transfer a Call Using Consultative Transfer
30
Cancel a Transfer
30
Rejecting Calls with Do Not Disturb
31
Enable Do Not Disturb
31
Disable Do Not Disturb
31
Forwarding Incoming Skype for Business Calls
32
Simultaneously Ring a Group of Contacts
32
Forward Skype for Business Calls to a Contact
32
Forward a Call to Voicemail
32
Managing Multiple Calls
33
Manage a Call from the Calls Screen
33
Mute the Microphones
34
Unmute the Microphones
34
Conference Calls
35
Initiating a Skype for Business Conference Call
35
Initiate a Skype for Business Conference
35
Initiate a Conference Call During a Call
35
Initiate a Group Conference Call
36
Add a Contact to a Skype for Business Conference Call
36
Send Active Conference Information to a Contact
36
Viewing a List of Skype for Business Conference Participants
36
Exit the Participants List
37
Managing Skype for Business Conference Participants
37
Muting Conference Participants
38
Remove a Conference Participant
38
Promote or Demote a Conference Participant
39
Enable and Disable Conference Announcements
39
Locking a Conference Call
39
Recording Audio Calls
41
Guidelines When Recording Calls
41
Record a Call
42
Pause a Recording
42
Resume a Recording
42
Stop Recording
42
Browse Recorded Calls
43
Play a Recorded Call
43
Pause and Resume Played Recordings
43
Stop Playing a Recording
44
Rename a Recording
44
Delete a Recording
44
Using the Calendar
45
Open the Calendar
45
View a Different Exchange Calendar
46
View Meeting Details
47
Meeting Reminders
47
Choose a Meeting Reminder Type
48
Choose a Meeting Alert Tone
48
Disable Meeting Reminders
48
Joining Calendar Meetings
49
Join a Meeting from the Calendar
49
Join a Meeting from a Meeting Reminder
49
Join a Meeting with an Alternate Number
49
Call Lists and Directories
50
Recent Calls
50
View Recent Calls
50
Edit a Recent Call Entry
50
Delete a Recent Call Entry
51
Delete Recent Call Entries
51
Local Directory
51
Search for a Local Directory Contact
51
Add a Contact to the Local Directory
52
View Contact Details
52
Update a Local Directory Contact's Information
52
Delete a Local Directory Contact
52
Local Directory Favorites
52
Add Favorites
53
Remove a Favorite
53
Corporate Directory
53
Search the Corporate Directory
53
Perform an Advanced Search of the Corporate Directory
53
Add Corporate Directory Contacts to the Local Directory
54
Skype for Business Contacts
54
Managing Contacts Across Applications and Devices
54
View Skype for Business Contacts
55
View Skype for Business Contact Information
55
Update Skype for Business Contact Information
56
View Skype for Business Contact Groups
56
Skype for Business Contact Presence Information
56
Search for a Skype for Business Contact
57
Add a Skype for Business Contact to the Contact List
57
Voicemail and Pages
58
Access Skype for Business Voicemail Messages
58
Managing Skype for Business Voicemail Messages
58
Call a Contact from Voicemail
58
Delete Voicemail Messages
59
Mark Message as Read
59
Receiving Messages with Group Paging
59
Listen to a Page During an Active Call
59
Receiving Pages When Not in an Active Call
60
Connecting Bluetooth and USB Devices
61
Connecting Devices Using Bluetooth
61
Make the System Visible to Nearby Bluetooth Devices
61
Connect a Bluetooth Device
62
Play Audio from a Bluetooth Device
62
Connecting a Device Using a USB Cable
62
Minimum Hardware and Software Laptop Requirements
63
Connect a USB Device or Laptop
63
Setting Your Phone as the Audio Device
63
Poly Trio C60 Phone Settings
65
Password Required to Access Basic Settings
65
Time and Date Display
65
Change the Time and Date Format
65
Disable the Time and Date Display
66
Set the System Language
66
Backlight Intensity and Timeout
66
Set the Backlight Intensity
66
Set the Backlight Timeout
67
Enable or Disable Number Formatting
67
Power Saving Mode
67
Change Your Office Hours for Power Saving Mode
68
Change Idle Timeouts for Power Saving Mode
68
Change User Detection for Power Saving Mode
68
Set a Ringtone for Incoming Calls
69
Update Your Skype for Business Presence
69
Maintaining Your Phone
70
Update the Phone's Configuration
70
Clean the Touchscreen
70
Troubleshooting
71
Investigate Warnings
71
Missing Calendar and Meeting Notifications
71
Poor Audio Quality with External Microphones
72
Call Audio from Bluetooth-Connected Phones Doesn't Come through System
72
Speakers
72
Using an Approved Power Source
73
Test the Hardware
73
Set Log Levels
73
Send Log Files to the Skype for Business Server
74
Send Log Files to the Skype for Business Server Using the System Web Interface
74
Reboot Your Phone
74
Reset the Phone to Factory Defaults
75
Poly Trio C60 User Manual (59 pages)
Brand:
Poly
| Category:
Conference Phone
| Size: 0 MB
Table of Contents
Table of Contents
3
1 about this Guide
8
Audience, Purpose, and Required Skills
8
Documentation Feedback
8
2 Getting Started
9
Product Overview of Poly Trio C60 Systems
9
Poly Trio C60 System
9
Navigating Your Phone
11
Accessing Screens on Your Poly Trio C60 Phone
11
Access the Home Screen
11
Expand or Contract the Home Screen
13
Access the Place a Call Screen
13
Calls Screen Overview
14
Poly Controller Screen
16
Icons and Status Indicators
18
Entering Information Using the Onscreen Keyboard
19
Change the Keyboard Layout
19
3 Logging in to and Locking the System
20
Logging in to Your Poly Trio C60 Phone
20
Log in to a Phone
20
Log out of the Phone
20
Locking Your Poly C60 Phone
21
Lock the Phone
21
Unlock the Phone
21
Change Your Login Password
21
Change Your User Password
22
4 Audio Calls
23
Placing Audio Calls
23
Place an Audio Call
23
Place an International Call
23
Place a Call from Recent Calls
23
Call a Favorite
24
Place a Call over Bluetooth
24
Place a Call from a Locked Phone
24
Redial a Number
24
Calling Contacts from Directories
24
Call a Contact from a Directory
24
Call a Contact from a Directory Search
25
Placing Intercom Calls
25
Place an Intercom Call
25
Place an Intercom Call During a Call
25
Answering Audio Calls
26
Answer an Incoming Call
26
Answer a Call When in a Call
26
Answer Calls Automatically
26
Answer a Call on a Locked Phone
26
Answer an Intercom Call
27
Decline an Incoming Call
27
End an Audio Call
27
Holding and Resuming Calls
27
Hold a Call
27
Resume a Call
27
Transferring Calls
27
Choose a Default Transfer Type
28
Transfer a Call Using Blind Transfer
28
Transfer a Call Using Consultative Transfer
28
Cancel a Transfer
28
Forwarding Incoming Calls to a Contact
28
Forward an Incoming Call to a Contact
29
Forward All Incoming Calls to a Contact
29
Disable Call Forwarding
29
Rejecting Calls with Do Not Disturb
29
Enable Do Not Disturb
30
Disable Do Not Disturb
30
Managing Multiple Calls
30
Manage a Call from the Calls Screen
30
Mute the Microphones
30
Unmute the Microphones
31
Call Application Switching Methods
31
Select an Available Call Application
31
Cycle through Call Applications
31
5 Conference Calls
32
Initiate a Conference Call
32
Merge Calls into a Conference Call
32
Add Participants to a Conference Call
32
End a Conference Call
33
Hold a Conference Call
33
Resume a Conference Call
33
Mute a Conference Participant
33
Remove a Conference Participant
33
6 Recording Audio Calls
34
Guidelines When Recording Calls
34
Record a Call
34
Pause a Recording
35
Resume a Recording
35
Stop Recording
35
Browse Recorded Calls
35
Play a Recorded Call
35
Pause and Resume Played Recordings
35
Stop Playing a Recording
36
Rename a Recording
36
Delete a Recording
36
7 Using the Calendar
37
Open the Calendar
37
View Meeting Details
37
Meeting Reminders
37
Choose a Meeting Reminder Type
37
Choose a Meeting Alert Tone
38
Disable Meeting Reminders
38
Joining Calendar Meetings
38
Join a Meeting from the Calendar
38
Join a Meeting from a Meeting Reminder
38
Join a Meeting with an Alternate Number
38
8 Call Lists and Directories
40
Recent Calls
40
View Recent Calls
40
Edit a Recent Call Entry
40
Save a Recent Contact
40
Delete a Recent Call Entry
41
Local Directory
41
Search for a Local Directory Contact
41
Add a Contact to the Local Directory
41
View Contact Details
41
Update a Local Directory Contact's Information
41
Delete a Local Directory Contact
42
Local Directory Favorites
42
Add Favorites
42
Remove a Favorite
42
Corporate Directory
42
Search the Corporate Directory
43
Perform an Advanced Search of the Corporate Directory
43
Add Corporate Directory Contacts to the Local Directory
43
Searching the Broadsoft Directory
43
Search the Broadsoft Directory
43
Perform an Advanced Search of the Broadsoft Directory
44
Add Broadsoft Contacts to the Local Directory
44
9 Voicemail and
45
Access Voicemail Messages
45
Receiving Messages with Group Paging
45
Listen to a Page During an Active Call
46
Receiving Pages When Not in an Active Call
46
10 Connecting Bluetooth and USB Devices
47
Connecting Devices Using Bluetooth
47
Make the System Visible to Nearby Bluetooth Devices
47
Connect a Bluetooth Device
48
Play Audio from a Bluetooth Device
48
Connecting a Device Using a USB Cable
48
Minimum Hardware and Software Laptop Requirements
48
Connect a USB Device or Laptop
49
Setting Your Phone as the Audio Device
49
Set Your Phone as the Default Audio Device for Your Windows Laptop
49
11 Phone Settings
50
Password Required to Access Basic Settings
50
Time and Date Display
50
Change the Time and Date Format
50
Disable the Time and Date Display
50
Set the Phone Language
51
Backlight Intensity and Timeout
51
Set the Backlight Intensity
51
Set the Backlight Timeout
52
Enable or Disable Number Formatting
52
Power Saving Mode
52
Change Your Office Hours for Power Saving Mode
52
Change Idle Timeouts for Power Saving Mode
53
Change User Detection for Power Saving Mode
53
Set a Ringtone for Incoming Calls
54
12 Maintaining Your Phone
55
Update the Phone's Configuration
55
Clean the Touchscreen
55
13 Troubleshooting
56
View Warnings
56
Missing Calendar and Meeting Notifications
56
Poor Audio Quality with External Microphones
56
Call Audio from Bluetooth-Connected Phones Doesn't Come through System Speakers
57
Using an Approved Power Source
57
Test the Hardware
57
Set Log Levels
58
Reboot Your Phone
58
Reset the Phone to Factory Defaults
58
14 Getting Help
59
HP Inc. Addresses
59
Document Information
59
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Poly Trio C60 User Manual (22 pages)
with Microsoft Teams
Brand:
Poly
| Category:
Conference Phone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started
5
Product Overview of Poly Trio Systems
5
Poly Trio System Hardware Overview
6
Entering Information Using the Onscreen Keyboard
9
Change the Keyboard Layout
9
Call Application Switching Methods
10
Select an Available Call Application
10
Cycle through Call Applications
10
Access Microsoft Teams Help
10
Signing in to Your Phone
11
Sign in Using the Phone's Local Interface
11
Sign in Using a Web Browser
11
Sign out of Your Phone
12
Poly Trio with Teams Settings
13
Lock Your Phone in Microsoft Teams
13
Set a Lock PIN
13
Enable Phone Lock
14
Unlock Your Phone
14
Disable Phone Lock
14
Connecting to Wi-Fi in Microsoft Teams
14
Enable Wi-Fi in Microsoft Teams
14
Connect to Wi-Fi in Microsoft Teams
15
Change the Default System Language
15
Change the Clock Format
15
Adjusting the Backlight Intensity and Timeout
15
Set the Backlight Intensity
16
Set the Backlight Timeout
16
Set the Phone Theme to Dark
16
Clean the Touchscreen
17
Power Saving Mode
17
Change Your Office Hours for Power Saving Mode
17
Change Idle Timeouts for Power Saving Mode
18
Accessibility Features
19
Users Who Are Deaf or Hard of Hearing
19
Users with Limited Mobility
19
Users Who Are Blind, Have Low Vision, or Have Limited Vision
20
Turn on High Contrast Mode
20
Adjust the Onscreen Text Size
20
Correct for Color Blindness
21
Troubleshooting
22
View System Information
22
Reboot Your Phone
22
Poly Trio C60 Supplemental User Manual (26 pages)
Brand:
Poly
| Category:
Conference Phone
| Size: 0 MB
Table of Contents
Before You Begin
2
Audience, Purpose, and Required Skills
2
Getting Started
3
Reference Number
4
Feature Description
4
Button Name
11
Change the Keyboard Layout
13
Accessibility Features
14
Answer Calls Automatically
15
Set a Ringtone for Incoming Calls
15
Set the Backlight Intensity
15
Phone Maintenance
20
Rebooting the Phone
20
Upgrading the Software
20
Troubleshooting
23
Test the Hardware
24
Set Log Levels
24
Reboot Your Phone
24
Reset the Phone to Factory Defaults
25
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