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Poly CCX Series Manuals
Manuals and User Guides for Poly CCX Series. We have
11
Poly CCX Series manuals available for free PDF download: User Manual, Quick Start Manual
Poly CCX Series Manual
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Before You Begin
Audience, Purpose, and Required Skills
Related Poly and Partner Resources
Product Overview of Poly CCX Business Media Phones
CCX Phone Hardware Overview
Poly CCX 500 Business Media Phone Hardware
LED Indicators on CCX Series Phones
Navigating Poly CCX Business Media Phone
CCX Phone Screens
Icons and Status Indicators
Accessibility Features
Features for Hearing-Impaired Users
Features for Mobility-Impaired Users
Features for Vision-Impaired and Blind Users
Logging in to and Locking Your Phone
Sign in to Skype for Business on Your Computer Using BToE
Sign Into Skype for Business as a Guest Using BToE on Your Computer
Sign Out of Skype for Business
Set the Time and Date Format
Locking Your Phone
Set a Lock Code
Lock Your Phone
Unlock the Phone
Change Your Lock Code
Reset Your Lock Code
Disable Device Lock
Connecting to Skype for Business on Your Phone using Better Together over Ethernet
Installing the Better Together over Ethernet Connector
Download and Install the BToE Connector
Start the BToE Connector
Disable Auto-Start for the BToE Connector
Pairing Your Phone with Your Computer
Automatically Pair Your Phone with Your Computer using BToE
Manually Pair Your Phone with Your Computer using BToE
Set Your Phone as Your Primary Audio Device
Use Your Phone as Your Primary Audio Device for Your Computer
Use BToE to Open the Web Configuration Utility
Using BToE to Lock and Unlock Your Phone
Using BToE to Manage Calls on Your Phone and Skype for Business Client
Answer BToE Calls
Place BToE Calls
Pause and Resume BToE Calls
Move Call Audio between Your Phone and Computer
Disabling BToE and Uninstalling the BToE Connector Application
Disable BToE on Your Phone
Stop BToE on Your Computer
Uninstall the BToE Connector
Troubleshooting
Better Together over Ethernet
Troubleshoot the BToE Connector Installation
Troubleshoot BToE Connector Start Issues
Troubleshoot Pairing Your Phone with Your Computer
Regenerate a Pairing Code for Manual BToE Pairing
Documents / Resources
References
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Poly CCX Series User Manual (133 pages)
Business Media Phones with OpenSIP
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Table of Contents
2
Before You Begin
10
Audience, Purpose, and Required Skills
10
Related Poly and Partner Resources
10
Getting Started
11
CCX Phone Hardware Overview
12
Poly CCX 400 Business Media Phones Hardware
12
Poly CCX 500 Business Media Phones Hardware
14
Poly CCX 600 Business Media Phones Hardware
16
Poly CCX 700 Business Media Phones Hardware
18
LED Indicators on CCX Phones
19
Navigating Poly CCX Phones
20
CCX Business Media Phone Screens
20
Entering Information Using the Onscreen Keyboard
26
Entering Chinese Characters with Pinyin
26
Using the Pinyin Input Widget
26
Enter Chinese Characters with the Dialpad Keys
26
Enter Chinese Characters with the Onscreen Keyboard
27
Logging in to and Locking Your Phone
28
Logging in to Your Poly CCX Phone
28
Log in to a Phone
28
Log out of the Phone
28
Change Your Login Password
29
Log in to a Host Phone
29
Log in to a Guest Automatic Call Distribution Phone
30
Sign in Using Your Broadsoft UC-One Credentials
30
Locking Your Phone
30
Lock Your Phone
31
Unlock the Phone
31
Audio Calls
32
Use the Handset, Headset, or Speakerphone
32
Placing Audio Calls
33
Place an Audio Call
33
Place an International Call
33
Place a Call from Recent Calls
33
Call a Favorite
34
Place a Call over Bluetooth
34
Place a Call from a Locked Phone
34
Redial a Number
34
End an Audio Call
34
Answering Audio Calls
35
Answer an Incoming Call
35
Answer a Call When in a Call
35
Answer Calls Automatically
35
Answer a Call on a Locked Phone
36
Answer an Intercom Call
36
Decline an Incoming Call
36
Holding and Resuming Calls
36
Hold a Call
36
Resume a Call
36
Calling Contacts from Directories
37
Call a Contact from a Directory
37
Call a Contact from a Directory Search
37
Placing Intercom Calls
37
Place an Intercom Call
37
Place an Intercom Call During a Call
38
Managing Multiple Calls
38
Manage a Call from the Calls Screen
38
Transferring Calls
38
Transfer a Call Using Blind Transfer
39
Transfer a Call Using Consultative Transfer
39
Cancel a Transfer
39
Mute the Microphones
39
Unmute the Microphones
40
Call Precedence and Preemption
40
Parking and Retrieving Calls on the Broadsoft Broadworks Server
40
Park a Broadsoft Call
40
Retrieve a Parked Broadsoft Call
41
Retrieve a Parked Broadsoft Call on Another Phone
41
Ignore a Parked Call
41
Managing Calls Remotely with Broadworks Server
42
Managing Calls with Broadsoft UC-One Broadworks Anywhere
42
Managing Calls with Broadsoft UC-One Remote Office
43
Ignoring or Rejecting Incoming Calls
44
Ignore or Silence an Incoming Call
45
Reject Incoming Calls
45
Automatically Reject Calls from a Contact
45
Rejecting Calls with Do Not Disturb
45
Reject Anonymous Calls
46
Recording Audio Calls
48
Guidelines When Recording Calls
48
Record a Call
49
Pause a Recording
49
Resume a Recording
49
Stop Recording
49
Record a Conference Call
50
Browse Recorded Calls
50
Play a Recorded Call
50
Pause and Resume Played Recordings
50
Stop Playing a Recording
51
Rename a Recording
51
Delete a Recording
51
Video Calls
52
Tips for Video Calls
52
Place a Video Call
53
Start Video During a Call
53
Stop Sending Video During a Call
53
Video Call Settings
53
Set the Call Rate for Video Calls
54
Stop Video for All Calls
54
Improve Video Clarity
54
Adjust Video Quality
54
Adjust the Video Display
55
Adjust the Camera Position During a Call
55
Changing the Video Call and Picture-In-Picture (PIP) Displays
56
Mixed Audio and Video Calls
57
No Video from the Far Side
57
Using a USB Camera with Your Phone
57
Use the Privacy Shutter on the Camera to Stop Sending Video
57
Camera Status Indicators and Messages
58
Managing Video Calls Without a USB Camera
59
Conference Calls
60
Audio Conference Calls
60
Initiate a Conference Call
60
Merge Calls into a Conference Call
60
End a Conference Call
60
Hold a Conference Call
61
Resume a Conference Call
61
Split a Conference Call
61
Shared Lines
62
Shared Line Limitations
62
Answering Calls on Shared Lines
62
Missed and Received Calls on Shared Lines
62
Hold a Call Privately on a Shared Line
62
Call Lists and Directories
64
Recent Calls
64
View Recent Calls
64
Sort Recent Call Entries
64
Sort Entries by Call Type
65
View Call Details
65
Edit a Recent Call Entry
65
Delete a Recent Call Entry
65
Save a Recent Call Entry
65
Favorites and Contact Lists
66
Managing Favorites
66
Using Buddy Lists
67
Contact Directory
70
Search for Contacts
70
Add a Contact to the Contact Directory
70
View Contact Information
71
Update a Contact's Information
71
Delete a Contact from the Contact Directory
71
Corporate Directory
71
Searching the Corporate Directory
72
Add Corporate Directory Contacts to the Local Directory
72
Accessing, Sending, and Broadcasting Messages
74
Accessing Voicemail
74
Access Voicemail Messages
74
Remove the Message Alert
75
Instant Messaging
75
Send Instant Messages
75
Read Instant Messages
75
Reply to Instant Messages
76
Delete Instant Messages
76
Broadcasting Messages with Group Paging
76
Send a Group Page
76
Receiving Pages
77
Group Paging Settings
78
Broadcasting Messages with Push to Talk
79
Send a PTT Broadcast
79
Receiving PTT Broadcasts
80
Reply to PTT Broadcasts
80
End PTT Broadcasts
81
Push to Talk Settings
81
Poly CCX Phone Settings
83
Password Required to Access Basic Settings
83
Set the System Language
83
Disable Call Waiting
84
Time and Date Display
84
Change the Time and Date Format
84
Disable the Time and Date Display
84
Backlight Intensity and Timeout
84
Set the Backlight Intensity
85
Set the Backlight Timeout
85
Changing Your Background
85
Change the Background Picture
85
Adding Personal Photos as Your Background
86
Reset Your Background
87
Screen Savers
87
Enable Screen Savers
87
Use Personal Photos as Screen Savers
88
Disable the Screen Saver
88
Use Your Phone as a Digital Picture Frame
89
Picture Frame Icons
89
Power Saving Mode
90
Change Your Office Hours for Power Saving Mode
90
Change Idle Timeouts for Power Saving Mode
90
Changing Audio Settings
91
Change Incoming Call Notifications
91
Set a Ringtone for Incoming Calls
91
Set a Ringtone for Individual Contacts
91
Change the Volume
92
Updating Your Buddy Status
92
Update Your Buddy Status
92
Automatically Update Your Buddy Status
92
Security Classification
93
View the Security Classification for Your Phone
93
Modify Security Classification Level
93
Clear Call Logs and Contacts
93
Restrict Call Log and Contact Uploads
94
Phone Applications
95
Using the Calendar
95
Enter Your Microsoft Exchange Login Credentials
95
Log in to Exchange Using Web Sign-In
95
Open the Calendar
96
Display Meeting View on the Calendar
96
View Meeting Details
96
Join a Meeting from the Calendar
96
Navigating the Web and Idle Browsers
96
View the Idle Browser
97
Open the Web Browser
97
Using the Launch Pad
98
Access the Launch Pad
98
Open Applications
98
Navigate the Launch Pad
99
Display the Launch Pad's Main Screen
99
Enable My Info Portal
99
Connecting Bluetooth and USB Devices
100
Enable Bluetooth
100
Using Bluetooth Devices on Your Phone
100
Using Bluetooth Headsets
101
Pairing a Smartphone to Your Phone
101
Disconnect or Unpair a Connected Bluetooth Device
102
Play Audio from a Bluetooth Device
103
Using Electronic Hookswitch
103
Setting the Headset Base Unit Options
103
Enable Electronic Hookswitch
103
Change the Headset Mode
104
Controlling Calls with Electronic Hookswitch
104
Disconnect Your Headset
104
Connecting to a Wireless Network
105
Connect to a Wireless Network
105
Disconnect from a Wireless Network
105
Remove a Wireless Network
106
Broadsoft Features
107
Broadsoft Directories
107
View a List of Broadsoft Contacts
107
Searching the Broadsoft Directory
108
Add Broadsoft Contacts to the Local Directory
108
Managing a Personal Broadsoft Directory
109
Managing Broadsoft UC-One Favorites and Contacts
109
Broadsoft UC-One Contacts' Presence Information
110
Viewing Broadsoft UC-One Contacts and Favorites
110
View Aggregated Self-Presence for Broadsoft Lines
111
Filter Broadsoft UC-One Favorites
111
Search for Broadsoft UC-One Contacts
111
Broadsoft UC-One Simultaneous Ring
112
Create a Personal Ring Group
112
Add Numbers to Your Simultaneous Ring List
112
Delete Numbers from the Simultaneous Ring List
113
Broadsoft Executive-Assistant
113
Executive Options
113
Assistant Options
114
Pick up a Held Executive Call on a Shared Line
116
Pick up a Held Executive Call on a Private Line
116
Barge in on an Executive Call
116
Access the Call Actions for Broadworks Dynamic Busy Lamp Field (BLF)
117
Ribbon Communications Features
118
Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
118
Placing a MADN Call
118
Answering a MADN Call
118
Barge in on an Active Call
118
Leave a Bridge Call
119
Resume a Held MADN Call
119
Enabling Privacy for MADN Calls
119
Managing the Ribbon Communications Address Books
120
Using the Global Address Book
121
Using the Personal Address Book
122
Accessibility Features
124
Users Who Are Deaf or Hard of Hearing
124
Users with Limited Mobility
125
Users Who Are Blind, Have Low Vision, or Have Limited Vision
125
Maintaining Your Phone
126
Investigate Warnings
126
Remove Warnings
126
Reboot Your Phone
127
Update the Phone's Configuration
127
Test the Hardware
127
Clean the Touchscreen
127
View Software Details
128
Updating the Phone Software
128
Update the Phone Software
128
Update the Software Later
128
Postpone Software Updates
129
Exit the Software Update Notification
129
CSTA Lines
129
Troubleshooting
130
Speakerphone
130
USB Port
130
Check the Status of the Calendar
131
Ribbon Communications Address Book
131
View the Status of the Personal Address Book
131
Polycom Desktop Connector
131
Troubleshoot Audio and Echo Issues
132
Bluetooth Headset Issues
132
Recording Issues and Solutions
133
Reset the Phone to Factory Defaults
133
Poly CCX Series User Manual (103 pages)
Business Media Phones
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Table of Contents
2
Before You Begin
10
Audience, Purpose, and Required Skills
10
Related Poly and Partner Resources
10
Getting Started
11
Product Overview of Poly CCX Business Media Phones
12
CCX Phone Hardware Overview
13
Poly CCX 500 Business Media Phone Hardware
13
LED Indicators on CCX Series Phones
14
Navigating Poly CCX Business Media Phones
15
CCX Phone Screens
15
Icons and Status Indicators
16
Using a Phone as a Common Area Phone
16
Enter Information Using the Onscreen Keyboard
16
Logging in to and Locking Your Phone
17
Signing in to Skype for Business on Poly CCX Business Media Phones
17
Sign in Using Your Skype for Business User Credentials
17
Sign in to Skype for Business on Your Computer Using Btoe
17
Sign in Using Your Skype for Business PIN Authentication
18
Sign in to Skype for Business Using Web Sign in
18
Set the Time and Date Format
18
Sign out of Skype for Business
19
Signing in to a Phone as a Guest User
19
Sign in as a Guest User Using User Credentials
19
Sign in as a Guest User Using PIN Authentication
20
Sign in as a Guest Using Web Sign in
20
Sign into Skype for Business as a Guest Using Btoe on Your Computer
20
Locking Your Phone
21
Set a Lock Code
21
Lock Your Phone
21
Unlock the Phone
22
Change Your Lock Code
22
Reset Your Lock Code
22
Disable Device Lock
22
Accessibility Features
23
Features for Hearing-Impaired Users
23
Features for Mobility-Impaired Users
24
Features for Vision-Impaired and Blind Users
24
Calling
25
Audio Calls
26
Placing Audio Calls
26
Place an Audio Call
26
Place an International Call
26
Place a Call from Recent Calls
27
Place Calls to Skype for Business Contacts
27
Place a Skype for Business Audio Call over USB
27
Place a Call over Bluetooth
27
Call a Favorite
28
Calling Contacts from the Directory
28
Place a Call from a Locked Phone
28
Placing Intercom Calls
29
Redial a Number
29
Answering Audio Calls
30
Answer an Incoming Call
30
Answer a Call When in a Call
30
Answer Calls Automatically
31
Answer a Call on a Locked Phone
31
Answer an Intercom Call
31
Decline an Incoming Call
31
End an Audio Call
32
Holding and Resuming Calls
32
Hold a Call
32
Resume a Call
32
Transferring Calls
32
Choose a Default Transfer Type
33
Transfer a Call
33
Transfer a Call Using Consultative Transfer
33
Cancel a Transfer
33
Rejecting Calls with Do Not Disturb
34
Enable Do Not Disturb
34
Disable Do Not Disturb
34
Forwarding Incoming Skype for Business Calls
35
Simultaneously Ring a Group of Contacts
35
Forward a Skype for Business Call to a Contact
35
Forward a Call to Voicemail
35
Managing Multiple Calls
36
Manage a Call from the Calls Screen
36
Mute the Microphones
37
Unmute the Microphone
37
Conference Calls
38
Initiating a Skype for Business Conference Call
38
Initiate a Skype for Business Conference
38
Initiate a Conference Call During a Call
38
Initiate a Group Conference Call
39
Add Contacts to a Skype for Business Conference Call
39
Send Contacts Active Conference Information
39
Viewing a List of Skype for Business Conference Participants
39
Exit the Participants List
40
Return to the Participants List
40
Managing Skype for Business Conference Participants
40
Muting Conference Participants
40
Demote or Promote Conference Participants
41
Enable and Disable Conference Announcements
41
Remove Conference Participants
41
Lock and Unlock a Conference Call
42
Admit or Deny Participants to a Locked Conference Call
42
Shared Lines
43
Shared Line Limitations
43
Missed and Received Calls on Shared Lines
43
Hold a Call Privately on a Shared Line
43
Shared Line Appearance for Skype for Business
44
Shared Line Appearance Limitations
44
Answering SLA Calls
44
Resume Held SLA Calls
44
Boss-Admin for Skype for Business
45
Add Delegates
45
View the Delegates Group
46
Delete Delegates from Phone Local Interface
46
Maximum Number of Boss Lines
47
View the Boss Group
47
Set a Ringtone for Boss Calls
47
Edit the Delegates Group
47
Sort Boss-Admin Lines
48
Managing Calls on the Boss's Line
48
Join Conference Calls for a Boss
51
Call Lists and Directories
52
Recent Calls
52
View Recent Calls
52
Edit a Recent Call Entry
52
Delete a Recent Call Entry
53
Delete All Recent Call Entries
53
Local Directory
53
Search for a Local Directory Contact
53
Add a Contact to the Local Directory
54
View Contact Details
54
Update a Local Directory Contact's Information
54
Delete a Local Directory Contact
54
Local Directory Favorites
54
Add Favorites
55
Remove a Favorite
55
Corporate Directory
55
Search the Corporate Directory
55
Perform an Advanced Search of the Corporate Directory
55
Add Corporate Directory Contacts to the Contact Directory
56
Skype for Business Contacts
56
Unified Contact Store
56
View Skype for Business Contacts
57
View a Skype for Business Contact's Information
57
Update a Skype for Business Contact's Information
57
View Skype for Business Contact Groups
58
Skype for Business Contact Presence Information
58
Search for Skype for Business Contacts
58
Add Skype for Business Contacts to the Contact List
59
Recording Audio Calls
60
Guidelines When Recording Calls
60
Record a Call
61
Pause a Recording
61
Resume a Recording
61
Stop Recording
61
Browse Recorded Calls
62
Play a Recorded Call
62
Pause and Resume Played Recordings
62
Stop Playing a Recording
63
Rename a Recording
63
Delete a Recording
63
Voicemail and Pages
64
Access Skype for Business Voicemail Messages
64
Managing Skype for Business Voicemail Messages
64
Call a Contact from Voicemail
64
Delete Voicemail Messages
64
Mark Message as Read
65
Receiving Messages with Group Paging
65
Listen to a Page During an Active Call
65
Receiving Pages When You're Not in an Active Call
66
Settings, Applications, and Accessories
67
Poly CCX Business Media Phones Settings
68
Password Required to Access Basic Settings
68
Set the Language
68
Time and Date Display
69
Change the Time and Date Format
69
Disable the Time and Date Display
69
Backlight Intensity and Timeout
69
Set the Backlight Intensity
69
Set the Backlight Timeout
70
Customizing Line Keys
70
Enable Line Key Customization
70
Insert an Empty Line Key
71
Clear a Line Key
71
Delete a Line Key
71
Reset Customized Line Keys
71
Power-Saving Mode
72
Change Your Office Hours for Power-Saving Mode
72
Change Idle Timeouts for Power-Saving Mode
72
Changing Audio Settings
73
Change Incoming Call Notifications
73
Set a Ringtone for Incoming Calls
73
Set a Ringtone for Individual Contacts
73
Change the Volume
74
Enable Acoustic Fence
74
Update Your Skype for Business Presence
74
Adding a Profile Photo to Display on the Lock Screen
74
Disable Hot Desking
74
Clear Call Logs and Contacts
75
Restrict Call Log and Contact Uploads
75
Format Numbers
75
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
76
Answer Btoe Calls
76
Place Btoe Calls
77
Pause and Resume Btoe Calls
77
Move Call Audio between Your Phone and Computer
77
Using Bluetooth Devices on Poly CCX Phones
78
Using Bluetooth Headsets
78
Enable Bluetooth and Connect a Headset
78
Managing Calls with Your Bluetooth Headset
79
Pairing a Smartphone to Your Phone
79
Enable Bluetooth and Connect a Smartphone
79
Managing Calls with Your Smartphone
80
Disconnect and Remove Your Bluetooth Device
80
Edit Your Phone's Bluetooth Device Name
81
DTMF Dialing
81
Play Audio from a Bluetooth Device
81
Phone Applications
83
Using the Calendar
83
Open the Calendar
83
Navigate Day View
84
Display Meeting View on the Calendar
84
Return to Day View
84
Meeting Reminders
84
Joining Calendar Meetings
86
View a Different Exchange Calendar
86
View Meeting Details
87
Phone Accessories and Computer Applications
88
Using a Headset with Your Phone
88
Connecting a USB Headset
88
Use Your Headset for All Calls
89
Reactivate Headset Memory Mode
89
Using Electronic Hookswitch
89
Disconnect Your Headset
91
Connecting a Device Using a USB Cable
91
Minimum Hardware and Software Laptop Requirements
91
Connect a USB Device or Laptop
92
Setting Your Phone as the Audio Device
92
Maintenance and Troubleshooting
94
Maintaining Poly CCX Business Media Phones
95
Clean the Touchscreen
95
Restart Your Phone
96
Update the Phone's Configuration
96
View Software Details
96
Updating Your Skype for Business Phone Software
96
View Software Update Information
97
Update Your Skype for Business Phone Software
97
Update Skype for Business Software Later
97
Reset the Phone to Factory Defaults
97
Troubleshooting
98
Phone Can't Connect to the Network or Repeatedly Restarts
98
Warnings
99
Investigate Warnings
99
Remove Warnings
99
Test the Hardware
99
Speakerphone
99
USB Port
100
Check the Status of the Calendar
100
Troubleshoot Audio and Echo Issues
100
Bluetooth Headset Issues
100
Recording Issues and Solutions
101
Better Together over Ethernet
101
Troubleshoot the Btoe Connector Installation
101
Troubleshoot Btoe Connector Start Issues
102
Troubleshoot Pairing Your Phone with Your Computer
102
Advertisement
Poly CCX Series User Manual (88 pages)
Brand:
Poly
| Category:
Telephone
| Size: 3 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Getting Started
5
Poly CCX Phones
8
Poly E-Series Phones
11
Audio Calls
23
Video Calls
35
Conference Calls
42
Shared Lines
44
Call Lists and Directories
45
Accessing, Sending, and Broadcasting Messages
54
Poly CCX Phone Settings
58
Connecting to Bluetooth and USB Devices
69
Ribbons Communications Features
75
Maintaining Your Phone
80
Troubleshooting
84
Poly CCX Series User Manual (29 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started with Poly CCX with Teams
5
Product Overview of Poly CCX Business Media Phones
5
CCX Phone Hardware Overview
6
Poly CCX 400 Business Media Phones Hardware
6
Poly CCX 500 Business Media Phone Hardware
8
Poly CCX 600 Business Media Phone Hardware
9
LED Indicators on CCX Phones
11
Teams Screens
11
Wake the Phone
11
Signing in to and Locking Your Phone
13
Signing in to Your Phone
13
Sign in Using the Phone's Local Interface
13
Sign in Using a Web Browser
13
Sign out of Your Phone
14
Sign in as a Hot Desk User
14
Locking Your Phone
14
Set a Phone Lock PIN
14
Change Your Phone Lock PIN
15
Unlocking Your Phone with a Lock PIN
15
Calling and Conferencing
16
Place a Call
16
Call a Favorite Contact
16
Place an Emergency Call
17
Join a Meeting
17
Add a Contact to Your Favorites Tab
17
Assign a Delegate
17
Poly CCX with Teams Settings
19
Change the Phone Display Language
19
Date & Time
19
Change the Time Format
19
Adjust the Display Backlight
20
Set the Phone Theme to Dark
20
Enable the Screen Saver
20
Adjust the Backlight & Screen Saver Timeout
20
Headset Settings
21
Configure Hookswitch Mode
21
Enable Echo Cancellation
21
Enable Bluetooth
21
Connect a Bluetooth Headset
22
Connecting to a Wireless Network
22
Enable Wi-Fi
22
Connect to a Wireless Network
22
Disconnect from a Wireless Network
23
Remove a Wireless Network
23
Connecting Your Phone to Your Computer with Better Together
23
Connect Your CCX Phone to Your Computer with Better Together
23
Enable Accessibility Options
24
Accessibility Features
25
Users Who Are Deaf or Hard of Hearing
25
Users with Limited Mobility
26
Users Who Are Blind, Have Low Vision, or Have Limited Vision
26
Troubleshooting
27
View Device Information
27
Testing Phone Hardware
27
Access Microsoft Teams Help
28
Enable Logging
28
Enable Screen Capture
28
Reboot the Phone
29
Poly CCX Series User Manual (87 pages)
Business Media Phones with Skype for Business
Brand:
Poly
| Category:
Telephone
| Size: 1 MB
Poly CCX Series User Manual (25 pages)
Business Media Phones with Better Together over Ethernet (BToE)
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Product Overview of Poly CCX Business Media Phones
5
CCX Phone Hardware Overview
6
Poly CCX 500 Business Media Phone Hardware
6
LED Indicators on CCX Series Phones
7
Navigating Poly CCX Business Media Phone
8
CCX Phone Screens
8
Icons and Status Indicators
9
Accessibility Features
9
Features for Hearing-Impaired Users
9
Features for Mobility-Impaired Users
10
Features for Vision-Impaired and Blind Users
10
Logging in to and Locking Your Phone
11
Sign in to Skype for Business on Your Computer Using Btoe
11
Sign into Skype for Business as a Guest Using Btoe on Your Computer
11
Sign out of Skype for Business
12
Set the Time and Date Format
12
Locking Your Phone
12
Set a Lock Code
13
Lock Your Phone
13
Unlock the Phone
13
Change Your Lock Code
13
Reset Your Lock Code
13
Disable Device Lock
14
Connecting to Skype for Business on Your Phone Using Better Together over Ethernet
15
Installing the Better Together over Ethernet Connector
15
Download and Install the Btoe Connector
15
Start the Btoe Connector
16
Disable Auto-Start for the Btoe Connector
16
Pairing Your Phone with Your Computer
17
Automatically Pair Your Phone with Your Computer Using Btoe
17
Manually Pair Your Phone with Your Computer Using Btoe
18
Set Your Phone as Your Primary Audio Device
18
Use Your Phone as Your Primary Audio Device for Your Computer
19
Use Btoe to Open the Web Configuration Utility
19
Using Btoe to Lock and Unlock Your Phone
19
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
20
Answer Btoe Calls
20
Place Btoe Calls
21
Pause and Resume Btoe Calls
21
Move Call Audio between Your Phone and Computer
21
Disabling Btoe and Uninstalling the Btoe Connector Application
22
Disable Btoe on Your Phone
22
Stop Btoe on Your Computer
22
Uninstall the Btoe Connector
22
Troubleshooting
24
Better Together over Ethernet
24
Troubleshoot the Btoe Connector Installation
24
Troubleshoot Btoe Connector Start Issues
24
Troubleshoot Pairing Your Phone with Your Computer
25
Regenerate a Pairing Code for Manual Btoe Pairing
25
Poly CCX Series User Manual (22 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started with Poly CCX Business Media Phone with Teams
5
Product Overview of Poly CCX Business Media Phones
5
CCX Phone Hardware Overview
6
Poly CCX 400 Business Media Phone Hardware
6
Poly CCX 500 Business Media Phone Hardware
8
Poly CCX 600 Business Media Phone Hardware
9
LED Indicators on CCX Series Phones
10
Wake the Phone
11
Access Microsoft Teams Help
11
Accessibility Features
12
Features for Hearing-Impaired Users
12
Features for Mobility-Impaired Users
12
Features for Vision-Impaired and Blind Users
12
Signing in to Your Phone
14
Sign in Using the Phone Local Interface
14
Sign in to Your Phone Using a Web Browser
14
Sign out of Microsoft Teams
15
Poly CCX Business Media Phone with Teams Settings
16
Change the Phone Display Language
16
Date & Time
16
Change the Time Format
16
Adjust the Display Backlight
17
Set the Phone Theme to Dark
17
Enable the Screen Saver
17
Adjust the Backlight & Screen Saver Timeout
17
Headset Settings
18
Configure Hookswitch Mode
18
Enable Echo Cancellation
18
Enable Bluetooth
18
Connect a Bluetooth Headset
19
Connecting to a Wireless Network
19
Enable Wi-Fi
19
Connect to a Wireless Network
19
Disconnect from a Wireless Network
20
Remove a Wireless Network
20
Enable Accessibility Options
20
Troubleshooting
21
View Device Information
21
Enable Logging
21
Enable Screen Capture
22
Reboot the Phone
22
Poly CCX Series User Manual (43 pages)
Business Media Phones with Teams
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Legal Information
3
Before You Begin
3
Audience, Purpose, and Required Skills
4
Accessibility Features
7
Locking Your Phone
15
Place a Call
17
Place an Emergency Call
18
Date and Time
23
Change the Time Format
23
Headset Settings
25
Enable Bluetooth
26
Connect a Bluetooth Headset
26
Connecting to a Wireless Network
27
Connect to a Wireless Network
28
Disconnect from a Wireless Network
28
Troubleshooting
39
View Device Information
39
Testing Phone Hardware
40
Enable Logging
41
Reboot the Phone
42
Poly CCX Series User Manual (17 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started with Poly CCX Business Media Phone with Teams
5
CCX Phone Hardware Overview
6
Poly CCX 500 Business Media Phone Hardware
6
LED Indicators on CCX Series Phones
7
Wake the Phone
8
Access Microsoft Teams Help
8
Accessibility Features
8
Features for Hearing-Impaired Users
8
Features for Mobility-Impaired Users
9
Features for Vision-Impaired and Blind Users
9
Signing in to Your Phone
10
Sign in Using the Phone Local Interface
10
Sign in to Your Phone Using a Web Browser
10
Sign out of Microsoft Teams
11
Poly CCX Business Media Phone with Teams Settings
12
Change the Phone Display Language
12
Date & Time
12
Set the Time and Date Using a Server
12
Change the Time Format
13
Adjust the Display Backlight
13
Set the Phone Theme to Dark
13
Screen Saver
13
Enable the Screen Saver
13
Set the Phone Timeout
14
Headset Settings
14
Configure Hookswitch Mode
14
Enable Echo Cancellation
14
Enable Bluetooth
15
Enable Accessibility Options
15
Poly CCX Series Quick Start Manual (4 pages)
How To Manually Provision a Phone
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
How to Manually Provision a Poly CCX Phone
1
Objective
1
Applies to
1
Procedure
1
Provisioning
1
Restore Factory Default Settings
4
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