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ICE 5500
Hypercom ICE 5500 Manuals
Manuals and User Guides for Hypercom ICE 5500. We have
5
Hypercom ICE 5500 manuals available for free PDF download: Merchant User Manual, Troubleshooting Manual, Hardware And Installation Operators Manual, Installation Manual, Compatibility Manual
Hypercom ICE 5500 Troubleshooting Manual (55 pages)
SPOS Version 05B
Brand:
Hypercom
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
7
List of Figures
9
Who Should Use this Book
11
How this Book Is Organized
11
Guide Conventions
11
Chapter 1 Equipment Information
11
Chapter 1 Equipment Information
13
General Safety Precautions
13
Eprom
14
Applications
14
Initialization
15
Custom Maintenance Password
15
Requesting Repairs
16
Terminal Memory
16
Clearing Reversals, Batches, and Initializations at the Application Level
17
Clearing Reversals
17
Clearing a Batch
18
Clearing the Initialization
19
Clearing Reversals, Batches, or Everything at the Application Level
20
Accessing the Terminal Boot Level
21
ICE 5500 and 5700
21
Procedure #1
21
Procedure #2
22
Ice 6500
23
Procedure #1
23
Procedure #2
24
Deleting the Current Software Application at the Terminal Boot Level
25
Configuring a Terminal for an Application Download
26
Loading a Terminal with Software
28
Initializing a Terminal for a Parameter Download
29
Screen 1
29
Screen 2
30
Changing Settings in the Terminal Boot Level
31
Test Functions
34
Performing a Keyboard Test
34
Performing a Display Test
35
Performing a PIN Pad Test
36
Performing a Card Reader Test
37
Performing a Printer Test
38
Figure 1-1. Printer Sample Receipt
39
Turning the Printer on or off
40
Clearing Printer Paper Jams
41
Figure 1-2. Printer Paper Door Open
41
Figure 1-3. Open Printer Access Cover
41
Figure 1-4. Open Paper Door
42
Figure 1-5. Lift Paper Cutter
42
Reloading Printer Paper
43
Figure 1-6. ICE 5700 Printer Paper Installation
43
Chapter 2 Error Messages
45
Please Try Again (CE)
45
Please Try Again (TO)
46
Please Try Again (LC)
46
Error Call Help (SE)
46
Invalid Transaction
46
Line Busy
47
Replace Handset
47
No Comms
47
Unsupported Card
47
ERROR-Wrong Trans
47
Before Loading or Initializing a Terminal
48
Please Initialize or Call Help (FE)
48
Please Initialize or Call Help (PE)
48
Host Messages
48
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Hypercom ICE 5500 Hardware And Installation Operators Manual (54 pages)
Brand:
Hypercom
| Category:
Touch terminals
| Size: 1 MB
Table of Contents
Table of Contents
7
Guide Organization
13
Introduction
13
Other Documentation
13
Who Should Use this Guide
13
Guide Conventions
14
Chapter 1 Hardware Information
17
Figure 1-1. ICE 5000 and 5500 Terminals
17
General Safety Precautions
18
Security
19
Keyboard
19
PIN Pad
19
Figure 1-2. Standard Keyboard
19
Touch-Screen Display
20
Magnetic Stripe Read Card Reader
20
Thermal Printer
20
Figure 1-3. Touch-Screen Display
20
Auto Receipt Cutter
21
High-Speed Modem
21
Memory
21
Power Requirements
21
Dimensions
21
Chapter 2 Installation Procedures
23
Power-Up the ICE Terminals
23
Figure 2-1. ICE 5000 Power Socket
23
Connecting the Telephone Line
24
Figure 2-2. ICE 5500 Power Socket
24
Figure 2-3. ICE 5000 Line Port
25
Figure 2-4. ICE 5500 Line Port
25
Self-Test and Diagnostics
26
Chapter 3 Setup Procedures
29
Configuring the ICE Terminal
29
Program the ICE Terminal
31
Initialize the ICE Terminal
32
Loading Printer Paper
33
Ice 5000
33
Figure 3-1. ICE 5000 Printer Paper Door Open
33
Figure 3-2. ICE 5000 Printer Paper Installation
34
Figure 3-3. ICE 5000 Printer Paper Installation Complete
34
Ice 5500
35
Figure 3-4. ICE 5500 Printer Paper Door Open
35
Figure 3-5. ICE 5500 Printer Paper Installation
36
Figure 3-6. ICE 5500 Printer Paper Installation Complete
36
Chapter 4 Wireless POS Terminal Interface
39
Function Blocks
39
Operation
39
Instructions to the User
40
Basic System
41
Basic System Installation
41
Figure 4-1. Basic Configuration
41
Extending Basic Coverage Area
42
Installing Extended Basic Coverage Area
42
Figure 4-2. Extending Basic Coverage
42
Large-Area Coverage
44
Installing Large Area Coverage
44
Figure 4-3. Large Area Coverage
44
Figure 4-4. Premises Wiring Diagram
45
Installation Examples
46
Figure 4-5. Basic System Example
46
Figure 4-6. Extended Basic Example
47
Figure 4-7. Large Area Example
48
Hypercom ICE 5500 Merchant User Manual (62 pages)
Brand:
Hypercom
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Installing the Terminal / Installation de la Terminal
5
Powering up the Terminal / Actionner Vers le Haut de la Terminal
5
Connecting the Telephone Line / Relier la Ligne Téléphonique
6
Installing the Printer Paper / Installation du Papier D'iimprimeur
7
Table of Contents
9
Processing Financial Transactions / Traitement des Transactions Financières
10
Purchase (Debit) / Achat (Débit)
11
Purchase (Credit) / Achat (Crédit)
14
Voids / Vides
17
Refund or Return Using a Credit Card / Remboursement ou le Retour en Utilisant une Utilisation de Carte de Crédit
20
Pre-Authorization (Credit Only) / Pré-Autorisation (Crédit Seulement)
22
Pre-Auth Completion (Credit Only) / Preautor Completion (Crédit Seulement)
24
Pre-Auth Force Post (Credit Only) / Preautor Trans Force (Crédit Seulement)
27
Force Post (Credit Only) / Trans Force (Crédit Seulement)
29
Servers / Serveurs
32
Passwords / Mots de Passe
34
Setting the General Password / Réglage du Mot de Passe Général
34
Turning Password on and off by Function / Mot de Passe de Rotation Marche-Arrêt Par Function
37
Training Mode / Mode Formation
40
End of Day Processes / Fin des Processus de Jour
42
Host Totals
43
Batch Settlement
45
Configuration Settings / Arrangements de Configuration
49
Uploading Configuration Settings / Arrangements Téléchargeants de Configuration
49
Refreshing Configuration Settings / Arrangements Régénérateurs de Configuration
51
Ice Pac
52
Pre Paid Products / Prepaye Produit
55
Prepaye
56
Prepaid Reports / Rapport Prepaye
58
Quick Service Retail (Qsr) / Détail Rapide D U Service
59
Purchase (Debit) / Achat (Débit)
60
Purchase (Credit) / Achat (Crédit)
62
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Hypercom ICE 5500 Installation Manual (3 pages)
Terminal Screen Protector
Brand:
Hypercom
| Category:
Protection Device
| Size: 0 MB
Hypercom ICE 5500 Compatibility Manual (1 page)
Printer Paper for Hypercom Terminals
Brand:
Hypercom
| Category:
Printer
| Size: 0 MB
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