Hypercom ICE Series Troubleshooting Manual page 28

Chapter 1
Loading a Terminal with Software
The terminal dials the NMS telephone number in the Merchant Programming, option 1 parameters and
initiates a program load for the software application. This process takes approximately 5 minutes per
page or a total of 25 to 45 minutes, depending on the software application.
N :
After you complete this procedure, initialize the terminal to download the merchant-specific profile.
OTE
Step-by-Step
To load a terminal with software:
Step Action
1 Access the boot level of the terminal. See "Accessing the
Terminal Boot Level" on page 1-9 for the procedure to access
the boot level.
2 Press 2 on the terminal keyboard.
Touch Yes on the terminal display, or press ENTER on the
3
terminal keyboard. The terminal checks the phone line for a
proper connection.
The terminal detects a proper phone line connection and is
waiting to detect a dial tone.
The terminal detects a dial and is waiting to dial out.
The terminal has dialed out and is waiting for an answer from
the host.
The terminal has made a connection and is communicating
with the host.
The terminal is downloading the software application from the
host. The approximate time is 25 to 45 minutes.
The terminal has successfully downloaded the software
application from the host.
4 After receiving the software application, initialize the terminal
for the host to download the merchant profile. See "Initializing
a Terminal for a Parameter Download" on page 1-17.
1-16 ICE Series Troubleshooting Manual
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Terminal response
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352* /2$' *22'
3/($6( ,1,7,$/,=(
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940331-002, rev. A
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