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User Manuals: Avaya CS780 Conference System
Manuals and User Guides for Avaya CS780 Conference System. We have
3
Avaya CS780 Conference System manuals available for free PDF download: Administration And Maintenance, Installing Instructions
Avaya CS780 Administration And Maintenance (398 pages)
exchange 5.1
Brand:
Avaya
| Category:
Conference System
| Size: 5 MB
Table of Contents
Table of Contents
3
Preface
11
Audience
11
Conventions
11
Related Documents
12
How to Get Help
13
Chapter 1: System Features
15
Introduction
15
System Configuration Overview
16
Audioconferencing Features
17
Attended Conferences
17
Unattended Conferences
17
On-Demand Conferences
18
Flex Conferences
19
Conference Overbooking
19
External Passcode Validation
20
Call Routing Service
20
Conference Record and Playback
20
Sub-Conferences
21
How Participants Access and Exit a Sub-Conference
22
Role of the Conference Moderator
22
Conference Scheduler
23
Auto Blast
24
Saved Roster Recordings
24
Snmpv2 Management Support
24
System Component Alerts
25
Conference Call Modes
25
How a Conferee Is Placed in a Conference
26
Dialing out to Conferees
26
Conferee Dial in
26
Hardware Features
27
Standard System Components
30
Network/Dsp Card Configurations
34
Media Drives
38
Power Supply
38
RAID System
39
Status Leds
42
Peripherals
44
Chapter 2: Configuring System-Wide Settings
45
Introduction
45
System Configuration
45
System Supervision
62
Time-Sensitive Operator Assistance Configuration
66
System Date and Time
68
Blast Dial Parameters
69
Voice Message Configuration
71
Operator Audio Paths
73
Flex Configuration Settings
76
Chapter 3: Configuring Channels and Call Routing
79
Establishing Port Groups
79
Inbound Port Groups (IPG)
79
Understanding the Portgroupsib.txt File
80
Outbound Port Groups (OPG)
82
Call Routing Configuration
84
Branding Calls Using Cbutil
86
Accessing Cbutil
87
Adding Call Branding Entries
88
Modifying Call Branding Entries
91
Deleting Call Branding Entries
91
Listing the Entries in the Call Branding Table
91
Displaying a Single Call Branding Entry
92
Displaying All Call Entries in the Call Brand Table
92
Setting the Maximum DNIS Length System Configuration
93
Displaying Help for Cbutil
93
Using Reservation Groups
93
Adding Reservation Groups
94
Setting up the Call Branding Table Using Reservation Groups
94
Setting up Flex Call Routing
95
Chapter 4: Managing Annunciator Messages
97
Introduction
97
Prompt Sets
98
Installing Non-Default Prompt Sets
99
Annunciator Messages
99
Recording Messages
100
About Annunciator Numbering
101
Message Assignment Considerations
114
Managing Annunciator Text
115
About Annunciator Performance
117
Chapter 5: Using the System Management Interface
119
Working with the Management Interface
119
Logging in
119
Menus and Options
120
System Maintenance Options
122
System Administrator Options
123
Working with Menus and Screens
126
Managing User Sign-Ins
127
Creating Sign-Ins
127
Viewing and Deleting Sign-Ins
129
Reservation Features
129
Entry and Exit Announcements
130
Scheduler Settings
130
Chapter 6: System Maintenance Options
133
Configuring Network Settings
134
Configuring Trunks on T1/E1
135
Synchronization and Monitoring
136
Layer 1 Configuration
139
Signaling Details and Configuration
141
Set Board Count
145
Trunk Status
146
Status View
146
Configuration and Switches Views
147
Trunk Enable and Disable
148
T3 Loopback Enable/Disable
149
T3 Trunk Enable
150
Load the Outbound Port Group Configuration
150
Load the Inbound Port Group Configuration
151
Configuring T3
152
Overview
152
T3 Configuration Utility
152
T3 Configuration Text File
153
T3 Status Utility, T3Stat
159
Configuring the FDAPI
163
Specifying Flex-DAPI Channels
164
About Configuring Link Channels
166
Configuring the System Hosts File
167
Adjusting the Channel Transmission Level
168
System Re-Initialization
169
System Shutdown
171
Chapter 7: Configuring Conference Scheduler
173
Working with the Conference Scheduler
173
Configuring Warning Tones
180
Using External Passcode Validation
181
Overview
181
Validation Process
182
XML Data Source Configuration
183
Validation Requests
184
HTTP GET Syntax
185
Test Syntax
186
Passcode Validation Response
186
Billing Code Values
189
Mandatory Billing Codes for Systems Configured with Flex
190
Stranded Participant Disconnect with EPV
190
Keep Alive Response
191
The Xcalcli Test Program
191
Validating PIN Codes Via a Web Browser
192
Chapter 8: Managing Files
195
Introduction
195
About System Files
196
System File Summary
197
System File Locations
198
Working with the File Management Menu
199
File Management Capabilities
200
Working with File Lists
201
Delete
202
Automatically by the System
202
File Management Menu Delete
202
Print
203
View
205
Hard Disk Status
206
Working with the Printer Management Menu
206
Printer Management Menu
206
Cancel Print Jobs
207
Display Printer Status
207
Disabling Print Jobs
208
Enabling Print Jobs
208
Working with the Backup/Restore Menu
208
Back up Files
209
Restore Files
210
Saved Roster Audio Files
210
Configuration Files
211
Dial Lists
212
LAN Statistics Report
213
Log Files
213
System Log
214
User Transaction Log
215
Configuration
216
Modify Log
218
External Passcode Validation Log
219
Operator Transaction Logs
220
Specifying Filtering for a Operator Transaction View
221
Operator Commands
222
Digital Record/Playback (DRP) Files
227
DRP Information in Codrs and Conference Reports
228
Converting DRP Files to WAV Files
229
Traffic Statistics
231
Managing System Files from a Remote Host
232
Using the Guest Account
232
UNIX Commands Summary
233
Remote Login and File Transfer
234
Registering Hosts to Use Rlogin and Rcp
234
Using Rlogin
235
Using Telnet
236
Using Rcp
237
Using Ftp
238
Ssh
241
Installing Zlib
242
Installing Openssl
243
Installing SSH
243
Environment Variables
245
Configuration
247
Improving System Security
248
Additional Information about File Transfers
249
DOS and UNIX Filenames
249
Creating Files Off-Line for Downloading
250
Creating Tag Files Off-Line
250
Creating Dial Lists Off-Line
250
Copying Voice Files
251
About Mlcp
252
Starting Mlcp
253
Transferring Voice Files between Systems
253
Managing the PIN Code Files
254
Creating PIN Code Files
254
Pre-33 PIN Code File Format
255
Pre-33 PIN List File Format
256
PIN Code File Format
257
PIN List File Format
258
Copying the Files to the System
259
Loading PIN Codes and PIN Lists to into Bridgedb
259
Unloading PIN Codes
261
Chapter 9: Managing Reports
263
Working with Cdrs and Codrs
263
How the System Manages Detail Records
264
About CDR and CODR Formats
264
Configuring Cdrs
266
Configuring Codrs
276
Multiple Codrs for One Conference ID
287
Printing and Viewing Cdrs and Codrs
288
Printing and Viewing Cdrs
288
Printing and Viewing Codrs
289
Printing Cdrs and Codrs with more than 80 Columns
290
Alarm Report
290
Conference Reports
291
Printing and Viewing Conference Reports
292
LAN Statistics Report
294
DRP Information in Codrs and Conference Reports
295
Real-Time Cdrs and Codrs
296
The Autocdr Process
297
Record Format
298
Retrieving Records
299
Checking a Connection
300
Auto CDR Process Flow
301
Preparing for Real-Time Export
302
Appendix A: Moderator and Participant Touchtone Commands
305
Managing Conferences Using Touchtone Commands
306
Moderator Touchtone Commands
306
Participant Touchtone Commands
307
Managing Conferences Using Flex Touchtone Commands
310
Managing Flex Conferences Using Touchtone Commands
312
Modifying Flex Conference Settings
312
Appendix B: Site Requirements
319
Overview
323
Power
323
Appendix C: System Maintenance
323
Environmental
324
LAN Cabling
325
Network Connection Lines
325
About Hunt Group Options
325
Maintenance Modem Line
326
Cabling
326
Introduction
327
Hot Swapping
327
Hot Swapping a DSP Card
327
Monthly Maintenance Procedures
327
Extracting a DSP Card
328
Inserting a DSP Card
328
Hot Swapping a PRI
329
Extracting the PRI Card
329
Inserting the PRI
330
Backup
331
Physical Check
331
Cleaning the Air Filter Assembly
332
Cleaning System Drives
332
File Maintenance
332
Check Files
332
Delete Unwanted Files
332
Amend Date and Time to Reliable Source
333
Powering down
333
Using the Power On/Off Switch and Reset Button
335
Appendix D: SNMP Agent Configuration and MIB Object Definitions
337
Configuring the Master Agent Configuration File
337
Appendix E: System and Log Messages
351
System Messages
355
0000-0999: Status Messages
355
Log Message Codes
358
1000-1999: User/Usage Messages
363
2000-2999: Process Interface Messages
364
3000-3999: UNIX System Error Messages
371
4000-4999: Hardware and Device Messages
371
API Messages
376
Appendix F: Trunk Alarms
381
Trunk Alarm Definitions
381
Responding to Trunk Alarms
382
Index
385
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Avaya CS780 Administration And Maintenance (396 pages)
Meeting Exchange 5.0 Conferencing Server
Brand:
Avaya
| Category:
Server
| Size: 1 MB
Table of Contents
Preface
11
Table of Contents
3
Audience
11
Conventions
11
Related Documents
12
How to Get Help
13
Chapter 1: System Features
15
Introduction
15
System Configuration Overview
16
Audioconferencing Features
16
Attended Conferences
17
Unattended Conferences
17
On-Demand Conferences
18
Flex Conferences
18
Conference Overbooking
19
External Passcode Validation
19
Call Routing Service
20
Conference Record and Playback
20
Sub-Conferences
20
How Participants Access and Exit a Sub-Conference
22
Role of the Conference Moderator
22
Conference Scheduler
23
Auto Blast
23
Saved Roster Recordings
24
Snmpv2 Management Support
24
System Component Alerts
25
Conference Call Modes
25
How a Conferee Is Placed in a Conference
25
Dialing out to Conferees
26
Conferee Dial in
26
Hardware Features
27
Standard System Components
29
Network/Dsp Card Configurations
33
Media Drives
37
Power Supply
37
RAID System
38
Status Leds
41
Peripherals
43
Chapter 2: Configuring System-Wide Settings
45
Introduction
45
System Configuration
45
System Supervision
62
Time-Sensitive Operator Assistance Configuration
66
System Date and Time
68
Blast Dial Parameters
69
Voice Message Configuration
71
Operator Audio Paths
73
Flex Configuration Settings
76
Chapter 3: Configuring Channels and Call Routing
79
Establishing Port Groups
79
Inbound Port Groups (IPG)
79
Understanding the Portgroupsib.txt File
80
Outbound Port Groups (OPG)
82
Call Routing Configuration
84
Branding Calls Using Cbutil
86
Adding Call Branding Entries
87
Modifying Call Branding Entries
90
Deleting Call Branding Entries
90
Listing the Entries in the Call Branding Table
91
Displaying a Single Call Branding Entry
91
Displaying All Call Entries in the Call Brand Table
91
Setting the Maximum DNIS Length System Configuration
92
Displaying Help for Cbutil
92
Using Reservation Groups
92
Adding Reservation Groups
93
Setting up the Call Branding Table Using Reservation Groups
93
Setting up Flex Call Routing
94
Chapter 4: Managing Annunciator Messages
95
Introduction
95
Prompt Sets
96
Annunciator Messages
97
Recording Messages
97
About Annunciator Numbering
98
Message Assignment Considerations
110
Managing Annunciator Text
112
About Annunciator Performance
113
Chapter 5: Using the System Management Interface
115
Working with the Management Interface
115
Logging in
115
Menus and Options
116
System Maintenance Options
118
System Administrator Options
119
Working with Menus and Screens
122
Managing User Sign-Ins
123
Creating Sign-Ins
123
Viewing and Deleting Sign-Ins
125
Reservation Features
125
Entry and Exit Announcements
126
Scheduler Settings
126
Chapter 6: System Maintenance Options
129
Configuring Network Settings
130
Configuring Trunks on T1/E1
131
Synchronization and Monitoring
132
Layer 1 Configuration
135
Signaling Details and Configuration
137
Set Board Count
141
Trunk Status
142
Status View
142
Configuration and Switches Views
143
Trunk Enable and Disable
144
T3 Loopback Enable/Disable
145
T3 Trunk Enable
146
Load the Outbound Port Group Configuration
146
Load the Inbound Port Group Configuration
147
Configuring T3
148
Overview
148
T3 Configuration Utility
148
T3 Configuration Text File
149
T3 Status Utility, T3Stat
155
Configuring the FDAPI
159
Specifying Flex-DAPI Channels
160
About Configuring Link Channels
162
Configuring the System Hosts File
163
Adjusting the Channel Transmission Level
164
Clearing Network Statistics
165
System Re-Initialization
166
System Shutdown
167
Chapter 7: Configuring Conference Scheduler
169
Working with the Conference Scheduler
169
Configuring Warning Tones
176
Using External Passcode Validation
177
Overview
178
Validation Process
178
XML Data Source Configuration
179
Validation Requests
181
HTTP GET Syntax
182
Test Syntax
182
Passcode Validation Response
183
Mandatory Billing Codes for Systems Configured with Flex
185
Stranded Participant Disconnect with EPV
186
Keep Alive Response
186
The Xcalcli Test Program
187
Validating PIN Codes Via a Web Browser
188
Chapter 8: Managing Files
191
Introduction
191
About System Files
192
System File Summary
193
System File Locations
194
Working with the File Management Menu
195
File Management Capabilities
196
Working with File Lists
197
Delete
198
Automatically by the System
198
File Management Menu Delete
198
Print
199
View
201
Hard Disk Status
202
Working with the Printer Management Menu
202
Printer Management Menu
202
Cancel Print Jobs
203
Display Printer Status
203
Disabling Print Jobs
204
Enabling Print Jobs
204
Working with the Backup/Restore Menu
204
Back up Files
205
Restore Files
206
Saved Roster Audio Files
206
Configuration Files
207
Dial Lists
208
LAN Statistics Report
209
Log Files
210
System Log
210
User Transaction Log
211
Configuration
212
Modify Log
214
External Passcode Validation Log
215
Operator Transaction Logs
216
Specifying Filtering for a Operator Transaction View
217
Operator Commands
218
Network Statistics
223
Digital Record/Playback (DRP) Files
224
DRP Information in Codrs and Conference Reports
225
Converting DRP Files to WAV Files
226
Traffic Statistics
228
Managing System Files from a Remote Host
229
Using the Guest Account
229
UNIX Commands Summary
230
Remote Login and File Transfer
231
Registering Hosts to Use Rlogin and Rcp
231
Using Rlogin
232
Using Telnet
233
Using Rcp
234
Using Ftp
235
Ssh
238
Installing Zlib
239
Installing Openssl
240
Installing SSH
240
Environment Variables
242
Configuration
244
Improving System Security
245
Additional Information about File Transfers
246
DOS and UNIX Filenames
246
Creating Files Off-Line for Downloading
247
Creating Tag Files Off-Line
247
Creating Dial Lists Off-Line
247
Copying Voice Files
248
About Mlcp
249
Starting Mlcp
250
Transferring Voice Files between Systems
250
Managing the PIN Code Files
251
Creating PIN Code Files
251
Pre-33 PIN Code File Format
252
Pre-33 PIN List File Format
253
PIN Code File Format
254
PIN List File Format
255
Copying the Files to the System
256
Loading PIN Codes and PIN Lists to into Bridgedb
256
Unloading PIN Codes
258
Chapter 9: Managing Reports
261
Working with Cdrs and Codrs
261
How the System Manages Detail Records
262
About CDR and CODR Formats
262
Configuring Cdrs
264
Specifications
265
Configuring Codrs
274
Multiple Codrs for One Conference ID
284
Printing and Viewing Cdrs and Codrs
284
Printing and Viewing Cdrs
284
Printing and Viewing Codrs
286
Printing Cdrs and Codrs with more than 80 Columns
287
Alarm Report
287
Conference Reports
288
Printing and Viewing Conference Reports
289
LAN Statistics Report
291
DRP Information in Codrs and Conference Reports
292
Real-Time Cdrs and Codrs
293
The Autocdr Process
294
Record Format
295
Retrieving Records
296
Checking a Connection
297
Auto CDR Process Flow
298
Preparing for Real-Time Export
299
Appendix A: Moderator and Participant Touchtone Commands
301
Managing Avaya Conferences Using Touchtone Commands
302
Moderator Touchtone Commands
302
Participant Touchtone Commands
307
Managing Flex Conferences Using Touchtone Commands
308
Modifying Flex Conference Settings
308
Managing Conferences Using Flex Touchtone Commands
310
Appendix B: Site Requirements
319
Overview
319
Power
319
Environmental
320
LAN Cabling
321
Network Connection Lines
321
About Hunt Group Options
321
Maintenance Modem Line
322
Cabling
322
Appendix C: System Maintenance
323
Introduction
323
Hot Swapping
323
Hot Swapping a DSP Card
323
Extracting a DSP Card
324
Inserting a DSP Card
324
Hot Swapping a PRI
325
Extracting the PRI Card
325
Inserting the PRI
326
Monthly Maintenance Procedures
327
Backup
327
Physical Check
327
Cleaning the Air Filter Assembly
328
Cleaning System Drives
328
File Maintenance
328
Check Files
328
Delete Unwanted Files
328
Clear Network Statistics
329
Amend Date and Time to Reliable Source
329
Powering down
330
Using the Power On/Off Switch and Reset Button
331
Appendix D: SNMP Agent Configuration and MIB Object Definitions
333
Configuring the Master Agent Configuration File
333
Appendix E: System and Log Messages
351
System Messages
351
Log Message Codes
354
0000-0999: Status Messages
355
1000-1999: User/Usage Messages
363
2000-2999: Process Interface Messages
364
3000-3999: UNIX System Error Messages
367
4000-4999: Hardware and Device Messages
371
API Messages
378
Appendix F: Trunk Alarms
379
Trunk Alarm Definitions
379
Responding to Trunk Alarms
382
Index
383
Avaya CS780 Installing Instructions (98 pages)
Audio Conferencing Server. Meeting Exchange 4.1
Brand:
Avaya
| Category:
Conference System
| Size: 1 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
7
Conventions
8
Related Documentation
9
CS700/CS780 Audio Conferencing Server Overview
10
Installation Steps
11
Call Processing Components
11
Site Survey
12
Power
12
Network Connections
12
Modem Connections
13
LAN Connections
13
Analog Audio Interface
13
Unpacking
14
Identifying Components
14
Mounting Options
15
Rack Mount
15
Power Options
15
Environmental Requirements
16
Operating Conditions
16
Power and Cooling Requirements
17
CS700 Platform
17
CS780 Platform
18
Dot Hill RAID Storage
20
Separate Client Registration/Web Portal/Web Conferencing Servers
21
Maintenance Modem
21
Conference Server Maintenance Modem
21
Server Maintenance Modems
21
LAN Cabling
22
T3 System LAN Cabling
22
Network Cabling
23
T1/E1/ISDN Network Cabling
23
T3 Network Cabling
23
Chapter 2: Installing CS700/CS780 Hardware
25
Before You Begin
25
Electrostatic Discharge (ESD) Precautions
25
Site Requirements
26
Unpacking
26
Tools and Materials
26
Installing the CS700/CS780 Chassis
27
Card Layout for CS700 T1/E1/ISDN System
31
Card Layout for CS700 T3 System
32
Other CS700 Configurations
33
Card Layout for CS780 T1/E1/ISDN System
33
Installing the Dot Hill RAID Chassis
34
IT Rack Mounting
35
Telco Rack Flush Mounting
37
Telco Rack Center of Gravity Mounting
38
Installing the KVM Switch and Application Servers
39
Connecting the System
39
Power Connections
39
CS700 AC Power
39
CS700 DC Power
40
CS700 Grounding
41
CS780 AC Power
42
CS780 DC Power
43
CS780 Grounding
43
KVM Switch AC Power
43
Dot Hill RAID AC Power
44
Dot Hill RAID DC Power
45
Application Servers AC Power
45
Maintenance Modem AC Power
45
Keyboard/Video/Mouse (KVM) Switch
46
RAID Connection (Optional)
47
Single CPU/RAID Connection
49
Dual CPU/RAID Connection
49
Maintenance Modems
50
CS700/CS780 Maintenance Modem
50
Embedded CRS Modem
52
Application Servers
52
LAN Connections
53
T1 Systems CPU Card (Normal)
53
T1 Systems CPU Card (Alternate)
54
T1 Systems Ecrs Card
55
T3 Systems
55
Setting up T3 Cards for LAN
57
Analog Music Connection
58
T1/E1/ISDN Network Connections
59
T3 Network Connections
60
Alarm Relay Connections (CS700 Only)
61
Alarm Contact Ratings
61
Terminal Block Configuration
62
Alarm Contact Configuration
62
Power up and Initial Testing
63
Power up Sequence
63
Setting IP Addresses
63
Set IP Address for CS700/CS780 CPU
63
Set IP Address for Application Servers
63
Board Swapping
64
Swapping Cards (Normal Shut Down)
64
Swapping Cards (System Failure)
65
Board Swapping (Hot Swap DSP)
66
Board Swapping (Hot Swap T1/E1/PRI NIC)
67
Cleaning up and Labeling the System
69
Notifying the Help Desk as Ready for Configuration
69
Chapter 3: Updating Hardware
71
Replacing and Installing Cards
71
Shutting down the System
71
Replacing Cards
72
Adding Cards
73
Identifying Outdated Equipment
73
CPU Cards
74
CD/Floppy Drive
76
T1/E1/PRI NIC Cards
78
Installing Additional Cards
79
Adding T1/E1/ISDN Cards to CS700
79
Adding T1/E1/ISDN Cards to CS780
80
Adding T3 Cards to CS700
81
Setting T3 Options
81
Installing Nics/Dsps
82
Special Considerations for Analog Music Connections
83
Chapter 4: Troubleshooting
85
Interface Specifications
85
Trunk Interface
85
Local Maintenance Port
86
LAN Interface
86
T3 Interface
86
Hardware Problems
87
DSP Problems
88
Trunk Problems
89
LAN Problems
93
Check TCP/IP Settings
93
Check the Internet Services Daemon (Inetd) and Network Files
94
Index
95
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