Avaya CS700 Installing Instructions
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Avaya CS700 Installing Instructions

Avaya CS700 Installing Instructions

Audio conferencing server. meeting exchange 4.1
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Meeting Exchange
4.1
Installing the CS700/CS780
Audio Conferencing Server
04-600918
Issue 1
July 2006

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  • Page 1 ® Meeting Exchange Installing the CS700/CS780 Audio Conferencing Server 04-600918 Issue 1 July 2006...
  • Page 2 Units are accessing and using the Software at any given time. A "Unit" means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative...

  • Page 3: Table Of Contents

    Power and Cooling Requirements ......CS700 Platform....... . .
  • Page 4 Power Connections ....... . CS700 AC Power ....... .
  • Page 5 Adding T1/E1/ISDN Cards to CS780 ..... . . Adding T3 Cards to CS700 ......
  • Page 6 ........6 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 7: Chapter 1: Getting Started

    Avaya Support using LAN or modem connections. Audience This document is intended for the technician who is responsible for installing the CS700/CS780 Audio Conferencing Server and associated CRS servers and connecting the necessary LAN and network port cables from the Main Distribution Frame (MDF).

  • Page 8: Conventions

    For example: Press Enter to select Default (all packages). Italic Used for references to publications. For example: See the Meeting Exchange™ Administration and Maintenance Guide for the CS700/ 780 4.1. “Double Quotes” Used for references to sections in this manual. For example: See “Chapter 1: Getting...

  • Page 9: Related Documentation

    ® The Meeting Exchange 4.1 Administration and Maintenance Guide for the CS700/CS780 ● Audio Conferencing Server describes how to use the system’s management interface to configure system, conference, and network settings. It also describes how to use the system’s file management utilities.

  • Page 10: Cs700/Cs780 Audio Conferencing Server Overview

    (DSP)-based system. All system components for the CS700/CS780 are included in a single, scalable chassis. The CS700 can support up to six T1/E1/PRI network interface cards (eight trunks per card) ● or up to three T3 network interface cards.

  • Page 11: Installation Steps

    Site Survey. Call Processing Components The CS700/CS780 Audio Conferencing Server contains Network Interface Cards with T1/E1/ ISDN or T3 interfaces, Digital Signal Processors (DSPs), a host CPU, and associated busses and transition cards that enable it to process audio conferences.

  • Page 12: Site Survey

    Verify that the equipment delivered matches the power specified in the Site Survey in the following particulars: AC or DC power for the CS700/CS780. Also verify that the power is available at the rack or ● mounting point and that redundant power is available if specified.

  • Page 13: Modem Connections

    Site Survey is still correct. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”...

  • Page 14: Unpacking

    Getting Started Unpacking The CS700/CS780 ships in several boxes. The first box should have a packing list showing what is included. Verify that all items were shipped and that all have been received. A list of ordered equipment is included with the Site Survey provided by the Project Manager.

  • Page 15: Mounting Options

    (center mount). Rack Mount The system fits standard 19" racks. Mounting flanges attached to the side of the CS700 cabinet can be reversed for 19" or 23" racks. The CS780 requires special mounts for 23" racks.

  • Page 16: Environmental Requirements

    Non-operating vibration: 5 to 20 Hz at 0.35mm (5 g) (for the chassis alone, final numbers ● will be less) Operating vibration: 5 to 200 Hz at 0.35mm (5 g) (for the chassis alone, final numbers will ● be less) 16 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 17: Power And Cooling Requirements

    The following sections describe the thermal and power requirements for each platform. CS700 Platform The CS700 can be configured with up to four power supplies that work in tandem to provide a total of 600W output with N+1 redundancy. The supplies are accessible from the front of the unit and may be hot swapped.

  • Page 18: Cs780 Platform

    The system circuit breaker is rated for 20 A. The breaker is in series in the -48 V supply lead between the blocking diodes and the power supplies. Grounding Requirements The CS700 has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems. CS780 Platform The CS780 can be configured with one or two power supplies.
  • Page 19 Environmental Requirements Input Requirements for AC System The system has a single AC input, which must be connected to a grounded outlet or UPS. Input Voltage Range Input Frequency Input Current Power Range Factor 100 to 240 VAC 50 to 60 Hz Typical input current >.99 ●...

  • Page 20: Dot Hill Raid Storage

    Dot Hill RAID Storage The CS700/CS780 Audio Conferencing Server may be configured with RAID storage. The RAID power requirements are in addition to the power requirements of the CS700/CS780 Platform. Thermal Dissipation The thermal dissipation for the Dot Hill RAID is less than 1100 BTU per hour.

  • Page 21: Separate Client Registration/Web Portal/Web Conferencing Servers

    A direct-dial phone line must be dedicated to each maintenance modem. A regular phone line should be used. The maintenance modems enable Avaya personnel to dial into the system directly for remote support such as running diagnostics, troubleshooting, and updating software.

  • Page 22: Lan Cabling

    ISO/IEC DIS11801 (Draft international standard for building wiring.) ● The Avaya CS700/ 780 Platforms supports redundant failover networks. Note: The Avaya CS700/ 780 Platforms uses the same identity on both the primary and Note: fallback networks, so it cannot be dual homed. T3 System LAN Cabling T3 systems include a Netgear 5-port hub used to connect the CS700/CS780 Audio Conferencing Server to the T3 cards.

  • Page 23: Network Cabling

    T1 networks, the CSUs in these cases require large buffers to attenuate the jitter between networks. Without adequate jitter attenuation, excessive frame slips will occur. Avaya recommends the customer discuss these requirements with the network provider.
  • Page 24 Getting Started 24 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 25: Chapter 2: Installing Cs700/Cs780 Hardware

    Chapter 2: Installing CS700/CS780 Hardware This chapter describes hardware installation procedures. Installation consists of the following steps: 1. Verify installation of power, thermal management, LAN, and network connections. 2. Verify receipt of necessary hardware and cables. 3. Mount hardware to racks as specified.

  • Page 26: Site Requirements

    Tie wraps and labeler. ● Crimpers, pliers, RJ45 plugs, and RJ11 plugs. ● Category 5 or 5E cable. ● Fixed (socket) or adjustable wrenches. ● LAN cables. ● Power cords. ● Mouse and keyboard cables. ● 26 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 27: Installing The Cs700/Cs780 Chassis

    Installing the CS700/CS780 Chassis Installing the CS700/CS780 Chassis CS700 Capacity T1: 24-1152 ports ● E1: 30-1200 ports ● T3: 672- 2016 ports ● North American-ISDN: 23-1104 ports ● CS780 Capacity T1: 24-576 ports ● E1: 30-600 ports ● North American-ISDN: 23-552 ports ●...
  • Page 28 Installing CS700/CS780 Hardware Install the CS700/CS780 chassis for your installation: To install the chassis in a 19" IT-style rack (front mount), use the mounting adapters as ● already installed on the chassis. (All models are shipped with the mounting adapters positioned for 19"...
  • Page 29 Front To install the chassis in a 23" telco-style rack (flush or center or gravity mount): ● For the CS700, attach the mounting adapters with the short side against the chassis side ● at the center of the chassis. Issue 1 July 2006...
  • Page 30 Lift the chassis into place and secure with four rack screws on each side. ● WARNING: The chassis is heavy. It may require two persons to lift the chassis, place it in WARNING: position, and insert the rack screws. 30 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 31: Card Layout For Cs700 T1/E1/Isdn System

    Installing the CS700/CS780 Chassis Card Layout for CS700 T1/E1/ISDN System The chassis for the CS700 setup for T1/E1/ISDN operation appears as follows: Up to 6 DSP Cards Up to 6 T1/E1/ISDN Up to 4 Power Supplies Network Interface Cards First DSP may have...

  • Page 32: Card Layout For Cs700 T3 System

    Installing CS700/CS780 Hardware Card Layout for CS700 T3 System The chassis for the CS700 setup for T3 operation appears as follows: 0 or 3 1 to 3 T3 4 or 7 DSP Cards Up to 4 Network Interface Power Supplies...

  • Page 33: Other Cs700 Configurations

    Installing the CS700/CS780 Chassis Other CS700 Configurations Combinations of T1/E1/ISDN and T3 are possible. Combination system layouts are not shown. Systems with one or two T3 cards may have an embedded CRS in the left-most slot. ● Systems with one or two T3 cards may have one or more T1/E1/PRI cards.

  • Page 34: Installing The Dot Hill Raid Chassis

    The Dot Hill RAID chassis can be installed in an IT-style rack (with front and rear mounting rails) or in a telco-style rack. Important: The Dot Hill RAID must be installed close enough to the CS700/CS780 so that Important: the six-foot cables can reach from the SCSI connector on the back of the RAID to the SCSI connector on the front of the CS700/CS780.

  • Page 35: It Rack Mounting

    Installing the Dot Hill RAID Chassis IT Rack Mounting To install the Dot Hill RAID chassis in an IT-style rack (with front and rear mounting rails), follow these steps: 1. Install the rear bracket to the back of the rack. Use a minimum of 2 screws when mounting the brackets.
  • Page 36 4. Lift the chassis and slide the side brackets into the rear brackets. Secure the front brackets with 2 screws each. 5. Secure the side brackets to the rear bracket with 4 screws each. 36 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 37: Telco Rack Flush Mounting

    Installing the Dot Hill RAID Chassis Telco Rack Flush Mounting Refer to the drawing below to install flush mounted in a telco rack: Issue 1 July 2006...

  • Page 38: Telco Rack Center Of Gravity Mounting

    Installing CS700/CS780 Hardware Telco Rack Center of Gravity Mounting Refer to the drawing below to install at center of gravity in a telco rack: 38 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 39: Installing The Kvm Switch And Application Servers

    Power Connections CS700 AC Power The CS700 uses dual AC power feeds. For redundant operation, connect each cord to a separate circuit. Avaya recommends the use of uninterruptible power supplies (UPS) for each AC feed.

  • Page 40: Cs700 Dc Power

    Circuit Breakers (Power Switch) Ground Stud ESD Jack AC Power Cord Receptacle (1) Ground Stud ESD Jack AC Power Cord Receptacle (2) CS700 DC Power The CS700 uses single or dual DC power feeds. 40 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 41: Cs700 Grounding

    REAR VIEW CS700 Power Supply Power Switch Jumper ESD Jack Grounding Studs CS700 Grounding The CS700 has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems. Issue 1 July 2006...

  • Page 42: Cs780 Ac Power

    Installing CS700/CS780 Hardware CS780 AC Power The CS780 uses a single AC power feed. Connect the power cord to a suitable power source. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed. REAR VIEW CS780 Power Supply...

  • Page 43: Cs780 Dc Power

    The CS780 (DC power only) has a grounding stud on the power input panel to tie into the facility and rack ground systems. KVM Switch AC Power Connect the AC power cord to a suitable power source. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed. Issue 1 July 2006...

  • Page 44: Dot Hill Raid Ac Power

    The Dot Hill RAID has dual AC power supplies, one located on each side of the rear chassis. For redundant operation, connect each cord to a separate circuit. Avaya recommends the use of an uninterruptible power supply (UPS) for each AC feed.

  • Page 45: Dot Hill Raid Dc Power

    Connect the power supply to a suitable AC power source. Connect the low-voltage power output plug of the power supply to the modem power input jack. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed.

  • Page 46: Keyboard/Video/Mouse (Kvm) Switch

    CPU end) to connect each application server. - When connecting to the CS700/CS780 CPU, connect only the keyboard and monitor. No mouse connection is required. The monitor connects in the front. The keyboard connects in the front or rear as convenient.

  • Page 47: Raid Connection (Optional)

    RAID Connection (Optional) The Dot Hill RAID system has two independent bus segments that can be connected to separate CS700/CS780 conferencing servers. The RAID system will be provided in one of the following configurations: Single CPU setup populated with three disks and one hot spare.
  • Page 48 The earlier version also has sixteen vertical drive bays while the newer version has twelve horizontal drive bays. The drawing below shows the occupied drive trays. Early Versions Current Version 48 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 49: Single Cpu/Raid Connection

    Connecting the System Single CPU/RAID Connection To connect a single CPU and the Dot Hill RAID, connect a SCSI cable from Channel 1 (CH1) on the back of the Dot Hill device to the SCSI port on the front of the CPU option card. Dot Hill RAID REAR VIEW CPU Card...

  • Page 50: Maintenance Modems

    CPU Card FRONT VIEW FRONT VIEW CRIT MAJ MIN CRIT MAJ MIN Dot Hill RAID REAR VIEW Maintenance Modems CS700/CS780 Maintenance Modem The CS700/CS780 uses the MultiTech modem with a special mini-DB9 connector. 50 Installing the CS700/CS780 Audio Conferencing Server...
  • Page 51 Connecting the System Connect the mini-DB9 connector to the COM2 port on the rear of the CS700/CS780 CPU card. Connect the other end of the cable to the MultiTech modem. CPU Card REAR VIEW COM2 modem port (Mini-DB9 connector) Note: The modem must be connected to the COM2 port.

  • Page 52: Embedded Crs Modem

    Card FRONT VIEW COM1 modem port Application Servers When separate Separate Client Registration/Web Portal/Web Conferencing Servers are used, a US Robotics (USR) modem is connected to the COM1 port. 52 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 53: Lan Connections

    The primary LAN connects to Ethernet Port B on the CPU and Ethernet Port A on Important: other cards. If a secondary LAN is provided, Avaya Support will configure Port A on the CPU card as needed. T1 Systems CPU Card (Normal) Primary LAN connections are normally made to Ethernet Port B on the rear panel.

  • Page 54: T1 Systems Cpu Card (Alternate)

    7. Use the numeric keypad + and - keys to set to Front or Rear as desired. 8. Press F10 to save and exit. Connect the primary LAN to Ethernet Port B. If a secondary LAN is provided, Avaya Support will configure Port A on the CPU card as needed.

  • Page 55: T1 Systems Ecrs Card

    Connecting the System T1 Systems eCRS Card Primary LAN connections are made to Ethernet Port A on the rear panel. eCRS Card REAR VIEW Primary LAN Not Used T3 Systems T3 systems are provided with a 5-port NetGear hub to allow faster communications between the CPU card and the T3 Network Interface Cards (NICs).
  • Page 56 Installing CS700/CS780 Hardware Important: Connect to Ethernet Port B on the CPU card and to Ethernet Port A on the T3 Important: card(s). Consult Avaya Support for instructions when a secondary LAN connection is used. CPU Card REAR VIEW T3 NICs...

  • Page 57: Setting Up T3 Cards For Lan

    Repeat steps 1, 2, and 3 for each T3 card. Note: Additional setup for T3 cards must be performed by Avaya Support. These steps Note: allow remote access to the T3 cards for configuration. Issue 1 July 2006...

  • Page 58: Analog Music Connection

    If the slots are renumbered, the analog music connection is made to the card in the DPS ● slot zero. For this situation, request help from Avaya Support for this product. If you encounter problems with the analog music connection, request help from Avaya ●...

  • Page 59: T1/E1/Isdn Network Connections

    Connecting the System T1/E1/ISDN Network Connections Up to eight T1/E1/ISDN circuits connect to each T1/E1/ISDN interface card. Use Category 5 or 5e patch cords to connect the circuits on the main distribution frame to the bridge. REAR VIEW First card is Cards are numbered on the right from the right on the...

  • Page 60: T3 Network Connections

    Each T3 card accepts one T3 circuit. Separate BNC connectors are used for transmit and receive cables. Cards are numbered from the right in front view. FRONT VIEW First Transmit Last Transmit Last Receive First Receive Label both ends of each patch cord with the circuit number. 60 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 61: Alarm Relay Connections (Cs700 Only)

    Connecting the System Alarm Relay Connections (CS700 Only) Alarm relay connections for the CS700 are provided at the terminal strip on the top of the CPU rear panel transition card. The customer must provide an appropriate connector or wiring harness.

  • Page 62: Terminal Block Configuration

    1. Remove the CPU transition card. 2. Observe the field of jumpers labeled with output name and NO and NC positions. 3. Set each output as desired by moving the jumper. 4. Replace the CPU transition card. 62 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 63: Power Up And Initial Testing

    Setting IP Addresses Set IP Address for CS700/CS780 CPU Note: To login as root, you must request the assistance of Avaya Support for this Note: product. To set the IP address for the CS700/CS780 CPU, follow these steps: 1.

  • Page 64: Board Swapping

    Double-click the “Do Stop” Icon on the screen. This will shut down the Billing/Scheduling Monitor (BS) and allow you to shut down all applications. c. Close all applications. (The applications will be minimized at the bottom of the screen.) d. Click “start.” e. Click “shutdown.” 64 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 65: Swapping Cards (System Failure)

    Power Up and Initial Testing 2. After the CRS is shut down, shut down the bridge. Switch back over to the bridge on the KVM switch. 3. Press the Enter key on the keyboard. The Log In prompt will appear. 4.

  • Page 66: Board Swapping (Hot Swap Dsp)

    5. Place the new card in the slot, and slide it in until it is firmly seated in the backplane. CAUTION: Pins on the backplane are delicate and bend easily. Do not touch the card, CAUTION: components, or connectors. Handle only by the edges. 66 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 67: Board Swapping (Hot Swap T1/E1/Pri Nic)

    Power Up and Initial Testing 6. Lock the black tabs to fully engage the card. 7. Tighten the captive screws. Board Swapping (Hot Swap T1/E1/PRI NIC) Note: If there is only one NIC, it cannot be hot-swapped. Use the procedure in Note: “Swapping Cards (Normal Shut down) on page 64“...
  • Page 68 Handle only by the edges. 8. Lock the black tabs to fully engage the card. 9. Tighten the captive screws. 10. At the prompt type: isdnmgr -start <boardNumber> 68 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 69: Cleaning Up And Labeling The System

    Power Up and Initial Testing Cleaning Up and Labeling the System To clean up and label the system, follow these steps: 1. Label all hardware with name and IP address. 2. Label each end of each cable, except network cabling, with where it comes from and where it connects to.
  • Page 70 Installing CS700/CS780 Hardware 70 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 71: Chapter 3: Updating Hardware

    Chapter 3: Updating Hardware Hardware update may be required for one of the following reasons: Activating additional user ports (adding network connections). ● Software version upgrade requires more processing power. ● This chapter describes how to identify existing hardware and how to replace or add components.

  • Page 72: Replacing Cards

    If RAID equipped, turn up power to the RAID array first. Verify that the bridge powers up correctly. Watch the monitor and verify there are no errors. If equipped with an embedded CRS blade, the CRS will power up when you power up the bridge. 72 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 73: Adding Cards

    Identifying Outdated Equipment Adding Cards See the description of individual cards to determine whether transition cards (rear) are also required. To add cards, follow these steps: 1. Shut down the system. 2. Be sure you are wearing an ESD strap connected to a proper ground. 3.

  • Page 74: Cpu Cards

    Both the CPU and the CPU transition card (rear) should be replaced with the current version. The new CPU card may have a blank option panel or a SCSI connector. Note: The external connectors are located in different places on the new CPU and Note: transition cards. 74 Installing the CS700/CS780 Audio Conferencing Server...
  • Page 75 Identifying Outdated Equipment WARNING: There is a 40-pin (rounded ribbon) cable (ATAPI) connecting the CPU transition WARNING: card to the hard drive and CD drive. There is a 34-pin (rounded ribbon) cable connecting the CPU transition card and the floppy drive. Be careful removing this card so that you do not damage the cables.

  • Page 76: Cd/Floppy Drive

    2. Remove the screws and/or latches holding the drive bay(s) in place. (You must remove both drive bays on the CS780 to be able to access the cables.) CS780 8 Screws, 4 Latches, Top and Bottom CS700 CS780 76 Installing the CS700/CS780 Audio Conferencing Server...
  • Page 77 Identifying Outdated Equipment 3. Lift the drive bay(s) out of the chassis, and remove the cables from the drives. 40-pin ATAPI Cable CD-Only Drive Molex 4-pin Middle Power Connector Connector Hard Disk Drive Stripe Molex 4-pin Power Connector Connector It is easier to remove the end connector from the hard disk first and then the middle connector from the CD drive.

  • Page 78: T1/E1/Pri Nic Cards

    NS301 revision AC and later cards. Label CAUTION: Only NS301 revision AC or later NIC cards can be inserted while the system is CAUTION: powered. Inserting older versions while power is applied may cause faults in the bridge. 78 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 79: Installing Additional Cards

    Installing Additional Cards To expand an existing system, add T1/E1/ISDN cards, T3 cards, and DSP cards. Detailed instructions follow the system layout diagrams. Adding T1/E1/ISDN Cards to CS700 Add T1/E1/ISDN cards in the Add one DSP card for each right-most available slot.

  • Page 80: Adding T1/E1/Isdn Cards To Cs780

    Add T1/E1/ISDN cards in the added T1/E1/ISDN card in right-most available slot. the left-most available slot. Maximum 3 T1/E1/ISDN cards. Important: When adding T1/E1/ISDN cards, you must also add transition cards in the rear. Important: 80 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 81: Adding T3 Cards To Cs700

    Installing Additional Cards Adding T3 Cards to CS700 Add DSP cards for each Add T3 cards in the added T3 card in right-most available slot. Maximum 3 T3 cards. the left-most available slot. Number of T3 NICs Number of Required DSPs...

  • Page 82: Installing Nics/Dsps

    For every NIC you install, you must also install at least one DSP card. There are a maximum of 10 slots available for DSPs on the CS700 and a maximum of 3 slots available for DSPs on the CS780.

  • Page 83: Special Considerations For Analog Music Connections

    If the slots are renumbered, the analog music connection is made to the card in the DPS ● slot zero. For this situation, request help from Avaya Support for this product. If you encounter problems with the analog music connection, request help from Avaya ●...
  • Page 84 Updating Hardware 84 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 85: Chapter 4: Troubleshooting

    Chapter 4: Troubleshooting Describes potential system problems and recommended actions to correct problems. It also lists and describes system error messages. Interface Specifications This section lists the system’s physical interface specifications. Trunk Interface Feature Description Frame Rate 8 kHz Bit Rate 1.544 MHz (T1), 2.0MHz (E1) Framing Pattern Extended Super Frame (ESF)

  • Page 86: Local Maintenance Port

    Troubleshooting Local Maintenance Port The Console Port (COM1) is a PC AT-style serial port with a DB9 connector. LAN Interface CS700/CS780 Audio Conferencing Server LAN ports specifications: Feature Description Max. Packet Rate Customer site dependent Bit Rate 10/100 Mbps Signaling ISO/IEC 8802.3 10BaseT or 100BaseTx...

  • Page 87: Hardware Problems

    Hardware Problems Hardware Problems Note: To login as root, you must request the assistance of Avaya Support for this Note: product. Table 1: Troubleshooting Hardware Problems Category Description Action Bootup Unable to boot. Verify power supply LEDs are on. ●...

  • Page 88: Dsp Problems

    If the slots are renumbered, the analog music ● connection is made to the card in the DPS slot zero. For this situation, request help from Avaya Support for this product. If you encounter problems with the analog music ●...

  • Page 89: Trunk Problems

    Trunk Problems Trunk Problems Table 3: Troubleshooting Trunk Problems Type Description Action Red Alarm Too many consecutive Check receive T1 wiring. ● zeros in T1 signal, Check and adjust as ● causing a loss of clock necessary Layer 1 condition. Configuration settings (Maintenance Menu | Network Configuration | Layer 1...
  • Page 90 ● and see if OOS condition follows the T1. Measure the carrier’s T1 signal ● to verify it is coming in at 0dBdsx. Verify the switch is ● programmed correctly. 2 of 4 90 Installing the CS700/CS780 Audio Conferencing Server...
  • Page 91 Trunk Problems Table 3: Troubleshooting Trunk Problems (continued) Type Description Action System not Check for “no answer” set. ● answering Verify the T1 is enabled. ● calls Check T1 Status to verify ● signal is getting to system. Check process status for call ●...
  • Page 92 Check if the T1 is in loopback ● at the CSU. Check if the conferees are ● using speakerphones. Check for echo cancelers; if ● present, make sure they are working correctly. 4 of 4 92 Installing the CS700/CS780 Audio Conferencing Server...

  • Page 93: Lan Problems

    LED at the connector indicates receive/transmit activity. Check TCP/IP Settings Note: To login as root, you must request the assistance of Avaya Support for this Note: product. Check the system’s TCP/IP settings if you cannot successfully ping another device on the network from the system: 1.

  • Page 94: Check The Internet Services Daemon (Inetd) And Network Files

    Troubleshooting Check the Internet Services Daemon (inetd) and Network Files Note: To login as root, you must request the assistance of Avaya Support for this Note: product. To check the Internet services daemon (inetd) and network files, follow these steps: 1.

  • Page 95: Index

    ....AC Power ... CS700 T1/E1/ISDN System ... . . AC Power Connections .
  • Page 96 ... . Dot Hill RAID AC System ... . Dot Hill RAID DC System 96 Installing the CS700/CS780 Audio Conferencing Server...
  • Page 97 ....T1/E1/PRI NIC Cards, Idenfitying CS700 AC T3 Cards ....
  • Page 98 Index 98 Installing the CS700/CS780 Audio Conferencing Server...

This manual is also suitable for:

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