Faq - HIKVISION DS-9500 Series User Manual

User Manual of DS-9500 Series NVR

FAQ

• Why does my NVR make a beeping sound after booting?
There are a few reasons for the warning beep your NVR makes after booting.
1. There is no HDD present in the NVR.
2. The HDD has not been initialized.
3. The HDD is defective.
If you wish to use your NVR without any HDDs, you may disable this warning beep in the Exception Settings
menu (See Exceptions).
• Why is there no video recorded after setting the motion detection?
If there are no recorded video after setting the motion detection, please check:
1. Check that the recording schedule is setup correctly by following the steps listed in Schedule Recording.
2. Check that the motion detection area is configured correctly (See Motion Detection).
3. Make sure that channels are being triggered for motion detection (See Motion Detection).
• Why doesn't the NVR detect my USB export device for exporting recorded files?
There's a chance that the NVR and your USB device is not compatible. Please refer to our company's website to
view a list of compatible devices.
70