HIKVISION DS-9500 Series User Manual

HIKVISION DS-9500 Series User Manual

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DS-9500 Series NVR
USER MANUAL
Version 1.3.1

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Summary of Contents for HIKVISION DS-9500 Series

  • Page 1 DS-9500 Series NVR USER MANUAL Version 1.3.1...
  • Page 2 The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.
  • Page 3: Regulatory Information

    User Manual of DS-9500 Series NVR Regulatory Information FCC Information compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 User Manual of DS-9500 Series NVR Power Supply Hazardous Voltage: AC mains voltages are present within the power supply assembly. This device must be connected to a UL approved, completely enclosed power supply, of the proper rated voltage and current. No user serviceable parts inside the power supply.
  • Page 5 User Manual of DS-9500 Series NVR of Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials. This device includes a battery which contains perchlorate material. Taiwan battery recycling: Please recycle batteries. Thermal and Mechanical Injury: Some components such as heat sinks, power regulators, and processors may be hot;...
  • Page 6: Preventive And Cautionary Tips

    User Manual of DS-9500 Series NVR Preventive and Cautionary Tips Before connecting and operating your DVR, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only.
  • Page 7: Table Of Contents

    User Manual of DS-9500 Series NVR TABLE OF CONTENTS C H A P T E R 1 ............................. 6 Introduction ............................6 1.1 Front Panel Introduction ......................7 1.2 Rear Panel ..........................9 1.3 Starting and Shutting Down Your NVR .................. 10 C H A P T E R 2 ...........................
  • Page 8 C H A P T E R 10 ..........................68 Appendix .............................. 68 Glossary ............................69 FAQ ............................... 70 List of Compatible IP Cameras ..................... 71 List of Hikvision IP Cameras Supported by DS-9500 NVR ..........71 List of Third-party IP Cameras Supported by DS-9500 NVR ..........73...
  • Page 9: Chapter 1

    User Manual of DS-9500 Series NVR C H A P T E R 1 Introduction...
  • Page 10: Front Panel Introduction

    User Manual of DS-9500 Series NVR 1.1 Front Panel Introduction DS-9508NI-S/R Front Panel: Name Description Turning red indicates power supply but without system running, turning blue Power indicates power supply and system running. Status Alarm Alarm indicator turns red when a sensor alarm is detected.
  • Page 11 User Manual of DS-9500 Series NVR DS-9516NI-S/R Front Panel: Name Description Turning red indicates power supply but without system running, turning blue Power indicates power supply and system running. Status Alarm Alarm indicator turns red when a sensor alarm is detected.
  • Page 12: Rear Panel

    User Manual of DS-9500 Series NVR 1.2 Rear Panel DS-9508NI-S/R: Item Description RESET Press and hold it for 10 seconds to reset all parameters to factory defaults. RS-232 Connect to RS-232 devices. 10/100/1000Mbps Self-adaptive UTP Ethernet interface. eSATA (optional) Backup/extended storage interface, connect to external SATA disk, CD-RW, disk array, etc.
  • Page 13: Starting And Shutting Down Your Nvr

    When the LED is red, please press the Power button on the front panel. The Power indicator will turn blue. The unit will begin to start. Note: DS-9500 series NVR do not have local output, when Ready indicator turns blue, that means the unit is power on and ready to be configured.
  • Page 14: Power Off

    User Manual of DS-9500 Series NVR Power Off Standard Shutdown Press and hold the POWER button for 3 seconds; the device will enter power off process, when power indicator turns red, turn off the power switch on the back panel.
  • Page 15: Chapter 2

    User Manual of DS-9500 Series NVR C H A P T E R 2 Network Parameters Configuration...
  • Page 16: Hyper Terminal Setup

    User Manual of DS-9500 Series NVR DS-9500 Series NVR is mainly used with IPC, DVS network video storage and playback. Network configurations are needed before operating, including: IP address, subnet mask, gateway and port. Note: The factory default username is admin, password is 12345.
  • Page 17 User Manual of DS-9500 Series NVR Set port parameters in “COM1 Properties” dialogue box as follow: (Fig 2.1.3) Figure 2.1.3 The parameters should be: Bits per second: 115200 Data bits: 8 Parity: None Stop bits: 1 Flow control: None Press “Apply” and “OK” after the setup. Press “Enter” under Hyper Terminal interface. When “[root@dvrdvs/]#”...
  • Page 18: Network Configuration By Hyper Terminal

    User Manual of DS-9500 Series NVR 2.2 Network Configuration by Hyper Terminal Enter Hyper Terminal Click “Start”->“Programs”->“Accessories”->“Communications”->“Hyper Terminal”->“HK”, then the Hyper Terminal interface will appear as figure below. Type “Enter”, and the prompt “[root@dvrdvs/]#” will appear which means connection between RS232 interface of PC and RS232 interface of NVR is established successfully by Hyper Terminal.
  • Page 19: Activex Control Installation

    User Manual of DS-9500 Series NVR C H A P T E R 3 ActiveX Control Installation...
  • Page 20 User Manual of DS-9500 Series NVR DS-9500 series NVR can be accessed and configured by web server. Open IE browser, input the IP address of DS-9500 and then click Enter. The system will remind you to install the ActiveX control. After the installation, you can configure and manage the NVR remotely.
  • Page 21: User Login And Exit

    User Manual of DS-9500 Series NVR C H A P T E R 4 User Login and Exit...
  • Page 22 User Manual of DS-9500 Series NVR Open IE browser, input the IP address of NVR, the web server will select the language automatically according to the system language and maximize the IE browser. Figure 4.1 On the top right corner, language is selectable between Chinese and English.
  • Page 23: Preview

    User Manual of DS-9500 Series NVR C H A P T E R 5 Preview...
  • Page 24: Preview

    User Manual of DS-9500 Series NVR After login, the preview interface will display: Figure 5.1 Interface description: Area Description Area Description Channel list Live view Video adjustment Play control Play control buttons description: Button Description Button Description 4-window division 1-window division...
  • Page 25: Preview

    User Manual of DS-9500 Series NVR 5.1.2 Preview Preview by channel: After choosing window division mode, select one window, and click on channel list to preview the current channel. If preview successful, the icon will become Preview by device: Click the device node on the list, then multiple channels will start to display synchronously according to the selected window divisions.
  • Page 26: Stop Preview

    User Manual of DS-9500 Series NVR 5.1.4 Stop Preview Click on the playlist, it will become . This can stop the channel preview. Click to stop all channels preview. 5.2 Recording and Image Capturing The channel for recording and image capturing image should be in the preview mode.
  • Page 27: Image Capturing

    User Manual of DS-9500 Series NVR 5.2.2 Image Capturing Click “Config” to enter local configuration menu, where can modify the saving capturing image directory. Select a previewing window, click to capture image. If capture image successfully, the saving folder will pop up automatically.
  • Page 28: Chapter 6

    User Manual of DS-9500 Series NVR C H A P T E R 6 PTZ Control...
  • Page 29 User Manual of DS-9500 Series NVR If the front-end connects with PTZ, PTZ control is available when preview. With the direction buttons, it can achieve 8 directions control. Also zoom, focus, iris, light and wiper are adjustable. Click to enable auto scan, click again to stop it.
  • Page 30: Chapter 7

    User Manual of DS-9500 Series NVR C H A P T E R 7 Playback...
  • Page 31: Playback Query

    User Manual of DS-9500 Series NVR Click “Playback” to enter playback menu. Figure 7.1 Playback interface description: Area Description Area Description Channel list Playback video Playback control Playback status Calendar Download/ Backup Timeline Playback control buttons description: Button Description Button...
  • Page 32: Play Recording File

    User Manual of DS-9500 Series NVR Step 2: Select a date in calendar. Step 3: Click “Search” to search the matched recorded files. If there are search results, then they will be shown in the time line area. Drag the timeline to select the specific time. Different file types will be indicated with different colors.
  • Page 33: Capturing Image And Download

    During download, the window will display the file number and download progress. 7.4 Remote Backup DS-9500 series NVR support local one key backup function, and it can also support backup to USB storage devices remotely.
  • Page 34 User Manual of DS-9500 Series NVR After searching files, click to pop up a new page where list all the files for the specific day. Select the backup device, enable backup player or not, select the files and click to start backup, click again to stop backup.
  • Page 35: Chapter 8

    User Manual of DS-9500 Series NVR C H A P T E R 8 Log Search...
  • Page 36 User Manual of DS-9500 Series NVR Click “Log” to enter log query menu: Figure 8.1 Select the log type and date, and click to list all matched logs. Enable “Start” as to search the log file in a certain period of a day.
  • Page 37: Chapter 9

    User Manual of DS-9500 Series NVR C H A P T E R 9 Configuration...
  • Page 38: Local Configuration

    User Manual of DS-9500 Series NVR Click “Config” button in the menu bar and enter parameters setup menu, which displays local configuration by default. 9.1 Local Configuration Figure 9.1 Local Parameters Information: Parameters Descriptions Protocol Type Select network transmission protocol: TCP or UDP.
  • Page 39: Quick Add Of Ip Camera

    9.2.1 Quick Add of IP camera DS-9500 series NVR provides a function of remote auto searching IP camera. When there are supported IP cameras in the same network segment of a LAN with NVR, you may add it in one button with default user name, password and port number.
  • Page 40: Single Add Of Ip Camera

    User Manual of DS-9500 Series NVR Figure 9.3 Tick a box in front of the listed camera and click OK to finish. 9.2.2 Single Add of IP camera This function enables you to add a single IP camera quickly. When there are supported IP cameras in the same network segment of a LAN with NVR, you may add it in one button with default user name, password and port number.
  • Page 41 User Manual of DS-9500 Series NVR Figure 9.4 Select one camera in the list and click to finish the selection. Then you can change IP address, sub mask or user name, password in the menu on the right, and click “Modify” to confirm.
  • Page 42: Recording Settings

    User Manual of DS-9500 Series NVR 9.3 Recording Settings Click “Remote Config” and select to enter remote settings menu where you can configure recording, alarm, network settings and etc. Figure 9.5...
  • Page 43: Video Parameters

    User Manual of DS-9500 Series NVR 9.3.1 Video Parameters Figure 9.6 Video parameter settings for recording: Items Descriptions Encoding Main Stream (Normal/Event) and Sub stream. Parameters Stream Type Video and Video & Audio Resolution Recording Resolution Bit rate Type Variable and Constant...
  • Page 44 User Manual of DS-9500 Series NVR Figure 9.7 Step 2: Set recording time and type. Click Settings button besides to “Record Time” to enter setup page. Select one day in a week, and select All Day recording if necessary. You may also set period recording by disable All Day Recording;...
  • Page 45: Motion Detection Recording

    Go to Motion Detection page: Figure 9.8 Note: If you are using IP camera that is not from Hikvision, please setup this function by using its own software. Step1: Select Channel No. for motion detection recording. Step2: Enable motion detection by tick the box.
  • Page 46 User Manual of DS-9500 Series NVR Step4: Tick box of Start Draw and draw an area on the image by lift-pressing and holding the mouse. Double-click can select full screen. Step5: Select a sensitivity level for motion detection. Level 1 is the lowest, 6 is the highest.
  • Page 47: Alarm Recording

    “NO” is the default status. The settings will become effective after rebooting. If you are using IP camera that is not from Hikvision, please setup this function by using its own software. Step3: Enable “Alarm Handle” to activate “Arm Schedule” &...
  • Page 48 User Manual of DS-9500 Series NVR Step4: Set the fortify time for alarm input. Click “Settings” in “Fortify Time” menu. Select “Weekday” as some day of the week or the whole week for recording time. The “All Day Record” or 8 “Segments” can be selected as well.
  • Page 49: Other Recording Modes

    User Manual of DS-9500 Series NVR Step7: Select one day in a week, and select All Day recording if necessary. You may also set period recording by disable All Day Recording; there are 8 time periods in one day. Then you can select Alarm Recording from the drop-down menu beside the periods.
  • Page 50: Signal Level Alarm

    User Manual of DS-9500 Series NVR Alarm Linkages Description: Linkage Description When the alarm signal is detected, the image of corresponding channel will pop out Warning on Monitor as single screen. Audio Warning Alarm triggers buzzer Upload to Center Upload the alarm signal to the center, such as client software...
  • Page 51: Video Loss

    User Manual of DS-9500 Series NVR 9.4.3 Video Loss Note: This function is only available on IP cameras from Hikvision. Step1: Select the channel number for video loss.  Select Step2: Enable “Video Loss” to activate settings of “Fortify Time” and “Linkage”...
  • Page 52: Video Tampering

    User Manual of DS-9500 Series NVR 9.4.4 Video Tampering Note: This function is only available on IP cameras from Hikvision. Step1: Select the channel number for video tampering.  Select Step2: Enable “Video Tampering Alarm” to activate settings of “Area Settings”, “Arm Schedule” and “Linkage”.
  • Page 53: Exceptions

    User Manual of DS-9500 Series NVR Step4: Set the fortify time for video tampering. Click “Settings” in “Arm Schedule” menu. Select “Weekday” as some day of the week or the whole week for the arm schedule. The “All Day Record” or 8 “Periods” can be selected as well.
  • Page 54: Network Configuration

    User Manual of DS-9500 Series NVR 9.5 Network Configuration 9.5.1 Basic Configuration  Select Configure the network according to the actual situation. If there is DHCP server in the network, enable “Obtain Auto” and reboot the device to get the IP address under this network segment automatically.
  • Page 55: Ntp Settings

    User Manual of DS-9500 Series NVR  Click Enable DDNS. If the “IP Server IP” is selected as protocol, then input the address where the IP server is running. If the “Dyndns” is selected as protocol: Server Name: Input the IP address of the server, such as members.dyndns.org;...
  • Page 56: E-Mail Settings

    User Manual of DS-9500 Series NVR  Select Input the IP address of NAS or IP SAN server in the blank “Server IP address”; input the saving path allocated by NAS or IP SAN server in the blank “File Path”.
  • Page 57: Channel Configuration

    User Manual of DS-9500 Series NVR Disk Group Management: Select one disk and select one HDD Group you want it to be shown as figure right. Note: NVR supports up to 16 HDD Groups. HDD Property Settings: Select one disk, and configure its property by selecting Read-Write, Read-Only or redundant from drop-down menu, shown as figure right.
  • Page 58: Video Mask

    User Manual of DS-9500 Series NVR Note: This function is only available on IP cameras from Hikvision.  Select You can configure channel name, OSD and related parameters here. 9.7.2 Video Mask Note: This function is only available on IP cameras from Hikvision.
  • Page 59: Raid Configuration

    User Manual of DS-9500 Series NVR 9.8 RAID Configuration Note: This Chapter is available for DS-9500NI-R model only. 9.8.1 Array Configuration The DS-9500NI-R is capable of realizing Redundant Array of Independent Disk, supporting RAID0, RAID1, RAID5 and RAID10 RAID types. Prior to operation, please install the array adapter and HDD properly.
  • Page 60 User Manual of DS-9500 Series NVR Step3: When the array configuration is complete, click the OK button on the pop-up Attention box to finish the settings. Note: 1) After completion of One-touch Configuration, the device will create 1 array and 8 virtual disks automatically.
  • Page 61: Deleting Array

    User Manual of DS-9500 Series NVR 9.8.1.2 Deleting Array Step1: Enter the RAID Settings menu by clicking Config > Remote Config >RAID Configuration. Select the Array tab to enter the Array interface. Step2: Select the Array from the list to be deleted.
  • Page 62 User Manual of DS-9500 Series NVR Step1: Enable Auto-rebuild Function. Enter the RAID Settings menu by clicking Config > Remote Config >RAID Configuration. Select the RAID Adapter tab to enter the Adapter interface. Enable the Auto-rebuild function by selecting the option to Yes from the dropdown menu of Auto Rebuild.
  • Page 63 User Manual of DS-9500 Series NVR Step 4: When the system has detected HDD exception or the array is in Degraded status, the auto-rebuild task will be automatically started. Rebuilding Physical HDD When the system has detected HDD exception or the array is in Degraded status, you can replace the exception HDD with new functioning physical HDD in the same SATA interface to start the auto-rebuild task.
  • Page 64 User Manual of DS-9500 Series NVR Step3: Click the Virtual Disk tab to return to the Virtual Disk interface to check the rebuilding status under Task bar. Rebuilding Array Manually When the system has detected HDD exception or the array is in Degraded status, you can select the idle physical HDD for manual rebuilding of array.
  • Page 65: Migrating Array

    User Manual of DS-9500 Series NVR Step3: Click the Virtual Disk tab to return to the Virtual Disk interface to check the rebuilding status under Task bar. 9.8.1.4 Migrating Array If it needs to add the physical HDD during the normal working of array to enhance the security, you can take the array migration.
  • Page 66: Virtual Hdd Configuration

    User Manual of DS-9500 Series NVR Step3: Return to the Array interface to check the rebuilding status under Task bar. Note: After the array migration is complete and device reboot, the array and each virtual disk capacity will be refreshed. Now, it needs to reboot the device and expand capacity for each virtual disk.
  • Page 67 User Manual of DS-9500 Series NVR Step 2: Edit the name of virtual disk, set the capacity, select the VD init type and select the array location. Click the Create button to create the configured virtual disk. Note: At least 100GB capacity must be configured for each virtual disk.
  • Page 68: Deleting Virtual Disk

    User Manual of DS-9500 Series NVR Step4: Format virtual disk. Enter the HDD Settings menu by clicking Config > Remote Config >Parameters Configuration. Select the HDD Settings to enter the HDD Settings interface. Select the HDD (s) from the list for formatting.
  • Page 69: Account Management

    User Manual of DS-9500 Series NVR disks. Step1: Enter the RAID Settings menu by clicking Config > Remote Config >RAID Configuration. Step2: Select the Virtual Disk tab to enter the Virtual Disk interface. Step3: Select the virtual disk from the list to be repaired, and then click the Fix button to repair 9.9 Account Management...
  • Page 70: Remote Upgrade

    User Manual of DS-9500 Series NVR Note: Local PTZ Control: Locally control PTZ cameras. Local Manual Record: Locally start and stop manual recording on any of the channels. Local Playback: Locally play recorded files that are on the NVR. Local Parameters Settings: Configure the settings, restore to default settings, import/export configuration file.
  • Page 71: Appendix

    User Manual of DS-9500 Series NVR C H A P T E R 10 Appendix...
  • Page 72: Glossary

    User Manual of DS-9500 Series NVR Glossary DHCP Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network. Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.
  • Page 73: Faq

    User Manual of DS-9500 Series NVR • Why does my NVR make a beeping sound after booting? There are a few reasons for the warning beep your NVR makes after booting. 1. There is no HDD present in the NVR.
  • Page 74: List Of Compatible Ip Cameras

    User Manual of DS-9500 Series NVR List of Compatible IP Cameras List of Hikvision IP Cameras Supported by DS-9500 NVR Main Stream Sub Stream Encoding Supporte Resolution IPC Sub Resolution Audio Format/ Latest d by Model Supported Stream Platform Type...
  • Page 75 User Manual of DS-9500 Series NVR 1920*1080/1 1920*1080/1 DS_2CD854F_E Standard H.264+ 600*1200/20 600*1200/20 V3.0 build DS_2CD754F_E 320*240 320*240 G711 Standard 48*1536/128 48*1536/128 110117 DS_2CD8254F_EI RTSP+RTP 0*720 0*720 1920*1080/2 1920*1080/2 560*1920/20 560*1920/20 Standard H.264+ DS_2CD883F_E V3.0 build 48*1536/128 48*1536/128 320*240 320*240...
  • Page 76: List Of Third-Party Ip Cameras Supported By Ds-9500 Nvr

    User Manual of DS-9500 Series NVR List of Third-party IP Cameras Supported by DS-9500 NVR Encoding Main Stream Sub Stream Supporte IPC Sub Audio Format/T Resolution Resolution Latest d by Manufact Model IPC Resolution Stream Compress ransmissi Stream Supported Supported...

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