Faq - HIKVISION DS-7100HWI-SL Series User Manual

User Manual of DS-7100HWI/HVI-SL/SH and DS-7200HI-SL Series DVR

FAQ

•
Why does my device make a beeping sound after booting?
The possible reasons for the warning beep on the device are as follows:
a) There is no HDD installed in the device.
b) The HDD is not initialized.
c) HDD error
To cancel the beeping sound and use the device without HDD, enter the Exception Settings interface. For detailed
information, see Chapter 8.4 Handling Exception.
•
Why is there no video recorded after setting the motion detection?
If there are no recorded video after setting the motion detection, please check:
a) The recording schedule is set up correctly by following the steps listed in Chapter 5.2 Configuring Record
Schedule.
b) The motion detection area is configured correctly (See Chapter 5.3 Configuring Motion Detection Record).
c) The channels are being triggered for motion detection (See Chapter 5.3 Configuring Motion Detection
Record)).
•
Why doesn't the device detect my USB export device for exporting recorded files?
There's a chance that the device and your USB device is not compatible. Please refer to our company's website to
view a list of compatible devices.
•
My device is in Live View mode and the menu does not show up. It does not respond to the mouse
operation.
Your device may be in auxiliary mode. Please refer to Chapter 3.2.3 Main/Aux Output Switching for the operation
of main/aux output switching.
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