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11 T r o u b l e s h o o t i n g h e l p
Error
No image, no sound,
No reception in channels, which
were OK earlier
Varoius channels not being shown
in the channel list
Sound OK, no TV- picture
Channels like Pro , Sat 1, Kabel 1,
DSF and HOT are partly disturbed
Device cannot be used
Small square blocks partly appear in
the picture. Temporarily the devices
switches to still image, no sound.
Screen temporarily black with the
message "no signal".
No picture, no sound,
BDA TELE SSC 1 11_08 D.indd 46
Possible reason
No power from mains
Antenna misaligned or defective
Channel transmitted on a different
transponder
Channel no longer transmitted
Incorrect channel list selected
Radio-mode activated
"DECT-
Interference through
phones" (radio phones)
Defective data current -->
device blocked
Strong rain or snow
Antenna not aligned correctly
Reflector is too small at receiving place
There is an obstacle between reflector Mount reflector with "free view"
and satellite (e.g. a tree)
Short-circuit in the LNB cable
Defective or missing cable
connection
Defective LNB
Incorrect external unit set at the
receiver
Antenna aligned incorrectly
Solution
Check power cable and plug
Check antenna
Do a search
(see Point .)
none
Select different channel list
(see Point. . .1)
Switch to TV mode
Increase distance between the
receiver station and the receiver
Pull out mains plug for
approx.
seconds, then switch on device
again
Remove snow from the reflector
Realign the antenna
Realign the antenna
Switch-off device, remove short-
circuit, switch on device again
Check all cable connections
Replace LNB
Correct the setting
(see Point
. )
Realign the antenna
01.01.1970 2:46:06 a.m.
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