Problems And Possible Solutions - Intermec SG20T1D User Manual

Problems and Possible Solutions

SG20T Tethered Scanner User's Guide
Chapter 5 — Troubleshooting and Maintaining the SG20T
Get decode version
To get the firmware version and decode version in EasySet
1 Follow the procedure for an online setup with EasySet (see
"Online Setup with EasySet" on page
2 When the scanner is connected to EasySet, open the
Configuration modes and utilities folder in EasySet. The default
firmware and decodes versions appear in blue next to the Get
firmware version and Get decode version entries.
Use this section to find possible solutions to problems you may have.
Problems and Possible Solutions
Problem
You pull the trigger, but
nothing happens.
Possible Solution
The SG20T receives power from either a host or an
external power supply through an accessory cable.
Make sure:
•
You are using the appropriate cable. For more
information, see "Required Accessories" on
page 6.
•
The cable is connected to the appropriate port
on the host computer.
•
The universal power supply (if necessary) is
properly plugged in.
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