Related Manuals for NETGEAR VEVG2610-1FXAUS
Summary of Contents for NETGEAR VEVG2610-1FXAUS
- Page 1 Dual Band Wireless VDSL2 + Ethernet Gateway M o d e l V E VG 2 6 1 0 - 1 F X AU S Us e r Manual July 2014 202-11408-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
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Page 3: Table Of Contents
Contents Chapter 1 Hardware Setup Unpack Your Gateway..........8 Front Panel . - Page 4 Dual Band Wireless VDSL2 + Ethernet Gateway Add a Custom Service ..........40 Add Outbound Firewall Rules .
- Page 5 Dual Band Wireless VDSL2 + Ethernet Gateway Control the WiFi Radios ..........82 Enable or Disable the WiFi Radios.
- Page 6 Dual Band Wireless VDSL2 + Ethernet Gateway Troubleshoot Internet Browsing ........116 Troubleshoot a PPPoE Internet Connection .
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Page 7: Chapter 1 Hardware Setup
Hardware Setup If you have did not already set up your gateway using the installation guide that comes in the box, this chapter walks you through the hardware setup. This chapter covers the following topics: • Unpack Your Gateway • Front Panel •... -
Page 8: Unpack Your Gateway
Dual Band Wireless VDSL2 + Ethernet Gateway Unpack Your Gateway Your package contains the following items. Power adapter Gateway Phone cable Ethernet cable High-speed fiter Figure 1. Package contents Front Panel Status LEDs and buttons are located on the front of the gateway. Connect (WPS) LED Internet WiFi... - Page 9 Dual Band Wireless VDSL2 + Ethernet Gateway You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the gateway. Table 1. LED and button descriptions LEDs and Description Buttons...
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Page 10: Rear Panel
Dual Band Wireless VDSL2 + Ethernet Gateway Rear Panel The connections and button shown the following figure are located on the rear panel. xDSL port USB port Ethernet LAN ports Ethernet WAN port Reset button Power On/Off button Power adapter input Figure 3. -
Page 11: Cable Your Gateway
Dual Band Wireless VDSL2 + Ethernet Gateway • Place the gateway away from electrical devices such as these: Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone • Place the gateway away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal doors Aluminum studs... - Page 12 Dual Band Wireless VDSL2 + Ethernet Gateway Use an Ethernet cable to connect the modem to the gateway’s red Ethernet WAN port. Connect the power adapter to the gateway and plug it into an electrical outlet. The LEDs light. If the LEDs do not light, press the Power On/Off button on the gateway. Connect a computer to your gateway.
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Page 13: Chapter 2 Connect To The Network And Access The Gateway
Connect to the Network and Access the Gateway You can connect to the gateway’s WiFi network or LAN and you can use a web browser to log in to the gateway to view or change its settings. This chapter contains the following sections: •... -
Page 14: Connect To The Network
Dual Band Wireless VDSL2 + Ethernet Gateway Connect to the Network You can connect to the gateway’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). -
Page 15: Types Of Logins
The first time you access the gateway, NETGEAR genie automatically checks to see if your gateway can connect to your Internet service. The next time you access the gateway with a browser, you are prompted to log in. -
Page 16: Chapter 3 Internet Setup
Internet Setup Usually, the quickest way to set up the router to use your Internet connection is to allow genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter covers the following topics: •... -
Page 17: Use The Internet Setup Wizard
Dual Band Wireless VDSL2 + Ethernet Gateway Use the Internet Setup Wizard The Internet Setup Wizard detects the type of Internet connection and helps you configure the gateway. Note: If your Internet service provider assigned you a static IP address (this is uncommon), see Manually Specify an Internet Connection Without a Login... -
Page 18: Manually Specify An Internet Connection Without A Login
Dual Band Wireless VDSL2 + Ethernet Gateway Manually Specify an Internet Connection Without a Login To configure an Internet connection without a login: Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. -
Page 19: Manually Specify An Internet Connection With A Login
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Apply button. Your settings are saved. Note: If you can access websites but you get errors, it is likely that your DNS servers are not set up correctly. Contact your Internet service provider to get the DNS server addresses. -
Page 20: Manually Specify Adsl Settings
Dual Band Wireless VDSL2 + Ethernet Gateway For the Does your Internet connection require a login? setting, leave the Yes radio button selected. Complete the fields to specify your Internet connection. For more information about the settings, see the online help. Click the Apply button. -
Page 21: Specify Ipv6 Internet Connections
Dual Band Wireless VDSL2 + Ethernet Gateway Otherwise, the default settings are adequate. In the Multiplexing Method list, select LLC-based or VC-based. In the VPI field, type a number from 0 through 255. The default is 8. In the VCI field, type a number from 32 through 65535. The default is 35. -
Page 22: Requirements For Entering Ipv6 Addresses
Dual Band Wireless VDSL2 + Ethernet Gateway Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. -
Page 23: Use Auto Config For An Ipv6 Internet Connection
Dual Band Wireless VDSL2 + Ethernet Gateway • Auto Config. This is the default setting. This setting specifies how the gateway assigns IPv6 addresses to the devices on your home network (the LAN). (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the gateway’s LAN interface. -
Page 24: Set Up An Ipv6 6To4 Tunnel Internet Connection
Dual Band Wireless VDSL2 + Ethernet Gateway • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the gateway’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. - Page 25 Dual Band Wireless VDSL2 + Ethernet Gateway Enter the gateway user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays.
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Page 26: Set Up An Ipv6 Pass Through Internet Connection
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Apply button. Your settings are saved. Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the gateway works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The gateway does not process any IPv6 header packets. - Page 27 Dual Band Wireless VDSL2 + Ethernet Gateway The IPv6 screen displays. In the Internet Connection Type list, select Fixed. The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the gateway WAN interface.
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Page 28: Set Up An Ipv6 Dhcp Internet Connection
Dual Band Wireless VDSL2 + Ethernet Gateway If you do not specify an ID here, the gateway generates one automatically from its MAC address. Click the Apply button. Your settings are saved. Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server: Launch an Internet browser from a computer or wireless device that is connected to the network. -
Page 29: Set Up An Ipv6 Pppoe Internet Connection
Dual Band Wireless VDSL2 + Ethernet Gateway • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the gateway’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. - Page 30 Dual Band Wireless VDSL2 + Ethernet Gateway The IPv6 screen displays. In the Internet Connection Type list, select PPPoE. The screen adjusts: The gateway automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the gateway’s WAN (or Internet) interface.
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Page 31: Change The Mtu Size
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •... - Page 32 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR gateways, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
- Page 33 Dual Band Wireless VDSL2 + Ethernet Gateway Table 2. Common MTU sizes (continued) Application 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not send or receive large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL.
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Page 34: Chapter 4 Control Internet Access
Control Internet Access This chapter explains how to prevent objectionable content from reaching the computers and other devices that are connected to your network. It also explains how to customize firewall rules to specify exceptions to how network traffic to and from the Internet is handled. This chapter includes the following sections: •... -
Page 35: Use Keywords To Block Internet Sites
Dual Band Wireless VDSL2 + Ethernet Gateway Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To block Internet sites: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 36: Delete Keywords From The List To Be Blocked
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. Click the Apply button. Keyword blocking takes effect. Delete Keywords from the List to Be Blocked ... - Page 37 Dual Band Wireless VDSL2 + Ethernet Gateway Enter the gateway user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced > Security > Schedule. Specify when to block keywords: •...
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Page 38: Avoid Blocking On A Trusted Computer
Dual Band Wireless VDSL2 + Ethernet Gateway Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer you exempt must have a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Reserved LAN IP Addresses on page 73. - Page 39 Dual Band Wireless VDSL2 + Ethernet Gateway The BASIC Home screen displays. Select Advanced > Security > E-mail. Select the Turn E-mail Notification On check box. In the Your Outgoing Mail Server field, enter the name of your Internet service provider’s outgoing (SMTP) mail server (such as mail.myISP.com).
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Page 40: Outbound Firewall Rules
Dual Band Wireless VDSL2 + Ethernet Gateway Logs are sent according to the schedule that you set. If the log fills up before the specified time, it is sent. After the log is sent, it is cleared from the gateway memory. If the gateway cannot email the log and the log buffer fills, the gateway overwrites the log. -
Page 41: Add Outbound Firewall Rules
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Add a Custom Service button. In the Name field, type the name of the service. In the Type list, select TCP, UDP or TCP/UDP. If you are not sure, select TCP/UDP. Specify the range of ports in the Start Port and Finish Port fields. - Page 42 Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Security > Firewall Rules. If you did not define any outbound rules, only the default rule is listed in the Outbound Firewall Rules table. The default rule allows all outgoing traffic. Click the Add button.
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Page 43: Edit An Outbound Firewall Rule
Dual Band Wireless VDSL2 + Ethernet Gateway Edit an Outbound Firewall Rule This feature is for advanced administrators only. Incorrect configuration causes serious problems. To edit an outbound rule: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 44: Set Up Port Forwarding To A Local Server
Dual Band Wireless VDSL2 + Ethernet Gateway The table under Outbound Services lists all existing rules for outbound traffic. If you did not define any rules, only the default rule is listed. The default rule allows all outgoing traffic. Select the radio button for the rule. Click the Delete button. -
Page 45: Add A Custom Port Forwarding Service
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. In the Service Name list, select the service name. If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 45. -
Page 46: Edit A Port Forwarding Service
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Add Custom Service button. In the Name field, enter a descriptive name. In the Type field, select the protocol. If you are unsure, select TCP/UDP. In the Start Port field, enter the beginning port number. If the application uses a single port, enter the same port number in the End Port field. -
Page 47: Delete A Port Forwarding Entry
Dual Band Wireless VDSL2 + Ethernet Gateway The Ports - Custom Services screen displays. Specify changes as needed. Click the Apply button. Your changes are saved. Delete a Port Forwarding Entry To delete a port forwarding entry: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 48: How The Gateway Implements The Port Forwarding Rule
Dual Band Wireless VDSL2 + Ethernet Gateway For more information, see Dynamic DNS on page 85. Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the Internet service provider assigned, which typically changes. -
Page 49: Add A Port Triggering Service
Dual Band Wireless VDSL2 + Ethernet Gateway Note: If you enabled port triggering because you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), enable Universal Plug and Play (UPnP). See Improve Network Connections with Universal Plug and Play page 91. -
Page 50: Set The Port Triggering Timeout
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User list, select a user option: • Any (the default) allows any computer on the Internet to use this service. •... -
Page 51: Application Example: Port Triggering For Internet Relay Chat
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering screen displays. Select the Port Triggering radio button. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls how long the inbound ports stay open when the gateway detects no activity. - Page 52 Dual Band Wireless VDSL2 + Ethernet Gateway The IRC server sends a return message to your gateway using the NAT-assigned source port (for example, port 33333) as the destination port and sends an “identify” message to your gateway with destination port 113. When your gateway receives the incoming message to destination port 33333, it checks its session table to see if a session is active for port number 33333.
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Page 53: Chapter 5 Share A Usb Drive Attached To The Gateway
Share a USB Drive Attached to the Gateway This chapter describes how to access and configure a USB storage drive attached to your gateway. The USB port on the gateway can be used to connect only USB storage devices like flash drives or hard drives, or a printer. -
Page 54: Usb Drive Requirements
The gateway works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the gateway supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. -
Page 55: Map The Usb Device To A Windows Network Drive
Map the USB Device to a Windows Network Drive To map the USB device to a Windows network drive: Visit http://www.netgear.com/readyshare. In the ReadySHARE USB Storage Access pane, click the PC Utility link. The readyshareconnect.exe file is downloaded to your computer. Launch readyshareconnect.exe. -
Page 56: Control Access To The Usb Drive
Dual Band Wireless VDSL2 + Ethernet Gateway Control Access to the USB Drive You can specify the device name, workgroups, and network folders for your USB device. To specify the USB access settings: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 57: Use Ftp Within The Network
Dual Band Wireless VDSL2 + Ethernet Gateway HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive. HTTP (via Internet). Disabled by default. If you enable this feature, remote users can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a URL domain name to access the USB drive over the Internet. -
Page 58: View Or Change Network Folders On A Usb Drive
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > USB Storage > Advanced Settings. Select the FTP check box. Click the Apply button. Your changes are saved. View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device. ... -
Page 59: Add A Network Folder On A Usb Drive
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > USB Storage > Advanced Settings. Scroll down to the Available Networks Folder section and view or adjust the following settings: • Share Name. If only one device is connected, the default share name is USB_Storage. -
Page 60: Edit A Network Folder On A Usb Drive
Dual Band Wireless VDSL2 + Ethernet Gateway Type http://routerlogin.net or www.routerlogin.com. A login screen displays. Enter the gateway user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced >... -
Page 61: Approve Usb Devices
Dual Band Wireless VDSL2 + Ethernet Gateway To edit a network folder: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or www.routerlogin.com. A login screen displays. Enter the gateway user name and password. The user name is admin. -
Page 62: Safely Remove A Usb Drive
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Advanced Setup > USB Settings. By default the Enable any USB Device connection to the USB port Yes radio button is selected. This setting lets you connect and access all your USB drives. Select the No radio button. -
Page 63: Change The Media Server Settings
By default, the gateway is set up to act as a ReadyDLNA media server. This enables playback of videos, movies, and pictures on DLNA or UPnP AV-compliant media players like Xbox360, Playstation, and NETGEAR media players. To change the media server settings: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 64: Enable Printer Sharing On A Usb Device
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > USB Storage > Media Server. To disable the media server, clear the Enable Media Server check box. To change the media server name, type a name in the Media Server Name field. This is the name that displays on media players. - Page 65 Dual Band Wireless VDSL2 + Ethernet Gateway Select the Enable the USB port Yes radio button to share a compatible printer on the Network. Click the Configure button. The gateway checks to see if a compatible USB printer is connected and displays its status (Online or Offline).
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Page 66: Chapter 6 Specify Network Settings
Specify Network Settings This chapter includes the following sections: • View or Change the WAN Settings • Default DMZ Server • Change the Gateway’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses That the Gateway Assigns •... -
Page 67: View Or Change The Wan Settings
Dual Band Wireless VDSL2 + Ethernet Gateway View or Change the WAN Settings You can view the wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the gateway to respond to a ping to its WAN (Internet) port. -
Page 68: Default Dmz Server
Dual Band Wireless VDSL2 + Ethernet Gateway • Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective. See Default DMZ Server on page 68. • Respond to Ping on Internet Port. -
Page 69: Set Up A Default Dmz Server
Type the IP address. Click the Apply button. Your change takes effect. Change the Gateway’s Device Name The gateway’s device name is VEVG2610-1FXAUS. This device name displays in a file manager when you browse your network. To change the gateway’s device name: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 70: Change The Lan Tcp/Ip Settings
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Setup > LAN Setup. In the Device Name field, type a new name. Click the Apply button. Your change is saved. Change the LAN TCP/IP Settings The gateway is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. -
Page 71: Specify The Ip Addresses That The Gateway Assigns
Dual Band Wireless VDSL2 + Ethernet Gateway The BASIC Home screen displays. Select Advanced > Setup > LAN Setup. In the IP Address field, type the IP address. In the IP Subnet Mask field, type the subnet mask of the gateway. The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or gateway. - Page 72 Dual Band Wireless VDSL2 + Ethernet Gateway • DNS server IP address (the gateway’s LAN IP address) To specify the pool of IP addresses that the gateway assigns: Launch a web browser from a computer or wireless device that is connected to the network.
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Page 73: Reserved Lan Ip Addresses
Dual Band Wireless VDSL2 + Ethernet Gateway Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the gateway’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. -
Page 74: Delete A Reserved Lan Ip Address
Dual Band Wireless VDSL2 + Ethernet Gateway A login screen displays. Enter the gateway user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced >... -
Page 75: Allow Or Block Access To Your Network
Dual Band Wireless VDSL2 + Ethernet Gateway Allow or Block Access to Your Network You can use access control to block access to your network. To set up access control: Launch an Internet browser from a computer or wireless device that is connected to the network. -
Page 76: Use The Wps Wizard For Wifi Connections
Dual Band Wireless VDSL2 + Ethernet Gateway Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a wireless computer or device to your WiFi network without typing the WiFi password. To use the WPS Wizard: Launch a web browser from a computer or wireless device that is connected to the network. - Page 77 Dual Band Wireless VDSL2 + Ethernet Gateway To specify basic wireless settings: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or www.routerlogin.com. A login screen displays. Enter the gateway user name and password. The user name is admin.
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Page 78: Change The Wifi Mbps Settings
Dual Band Wireless VDSL2 + Ethernet Gateway In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best. When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. -
Page 79: Change The Wifi Password Or Security Level
Dual Band Wireless VDSL2 + Ethernet Gateway Select Wireless. For the 2.4 GHz WiFi band, in the Wireless Network (2.4 GHz b/gn/n) section of the screen, select a setting in the Mode list. • 300-Mbps. 802.11n devices can connect at this speed. This is the default setting. •... -
Page 80: Set Up A Wifi Guest Network
Dual Band Wireless VDSL2 + Ethernet Gateway The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Wireless. The Wireless Settings screen displays. Under Security Options, select a radio button for one of the following WPA options: •... - Page 81 Dual Band Wireless VDSL2 + Ethernet Gateway Select Guest Network. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled and guests can connect to your network using the SSID of this profile. •...
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Page 82: Control The Wifi Radios
Dual Band Wireless VDSL2 + Ethernet Gateway Your settings are saved. Control the WiFi Radios The gateway’s internal wireless radios broadcast signals in the 2.4 GHz and 5 GHz range. By default, they are on so that you can use WiFi to connect to the gateway. When the wireless radios are off, you can still use an Ethernet cable for a LAN connection to the gateway. -
Page 83: Set Up A Wireless Schedule
Dual Band Wireless VDSL2 + Ethernet Gateway Select or clear the Enable Wireless Router Radio check box. Clearing this check box turns off the WiFi feature of the gateway. Click the Apply button. If you disabled the wireless radio, the WiFi LED turns off. If you enabled the wireless radio, the WiFi LED lights. -
Page 84: Beamforming
Dual Band Wireless VDSL2 + Ethernet Gateway Select the Turn off wireless signal by schedule check box to activate the schedule. Click the Apply button. Your settings are saved. Beamforming Beamforming means that your gateway actively tracks clients and directs WiFi to the client, rather than just blasting it out in all directions. -
Page 85: Specify Wps Settings
Dual Band Wireless VDSL2 + Ethernet Gateway Specify WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. To specify WPS settings: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 86: Set Up Dynamic Dns
Dual Band Wireless VDSL2 + Ethernet Gateway address, you do not know in advance what your IP address is, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service. This type of service lets you register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address. -
Page 87: View Devices Currently On The Network
Dual Band Wireless VDSL2 + Ethernet Gateway For example, if your Dynamic DNS service provider is DynDNS.org, select www.DynDNS.org. In the Host Name field, type the host name (or domain name) that your Dynamic DNS service provider gave you. In the User Name field, type the user name for your Dynamic DNS account. This name is the name that you use to log in to your account, not your host name. -
Page 88: Custom Static Routes
Dual Band Wireless VDSL2 + Ethernet Gateway • IP Address. The IP address that the gateway assigned to this device when it joined the network. This number can change if a device is disconnected and rejoins the network. • MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label. - Page 89 Dual Band Wireless VDSL2 + Ethernet Gateway A login screen displays. Enter the gateway user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced >...
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Page 90: Edit A Static Route
Dual Band Wireless VDSL2 + Ethernet Gateway Edit a Static Route To edit a static route: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the gateway user name and password. -
Page 91: Improve Network Connections With Universal Plug And Play
Dual Band Wireless VDSL2 + Ethernet Gateway The route is removed from the table. Improve Network Connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. - Page 92 Dual Band Wireless VDSL2 + Ethernet Gateway expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent.
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Page 93: Chapter 7 Manage Your Network
Manage Your Network This chapter describes the gateway settings for administering and maintaining your gateway and home network. This chapter includes the following sections: • View Gateway Status • Update the Firmware • Reboot the Gateway • View Logs of Gateway Activity •... -
Page 94: View Gateway Status
Dual Band Wireless VDSL2 + Ethernet Gateway View Gateway Status To view gateway status and usage information: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or www.routerlogin.com. A login screen displays. Enter the gateway user name and password. -
Page 95: View Wan Statistics
Dual Band Wireless VDSL2 + Ethernet Gateway The BASIC Home screen displays. Click the Advanced tab. The WAN pane displays these WAN Internet port settings: • MAC Address. The MAC address of the WAN Internet port. • IP Address/Mask. The IP address of the WAN Internet port. •... -
Page 96: View The Internet Connection Status
Dual Band Wireless VDSL2 + Ethernet Gateway TxPkts. The number of packets transmitted on this port since reset or manual clear. RxPkts. The number of packets received on this port since reset or manual clear. Collisions. The number of collisions on this port since reset or manual clear. Up Time. -
Page 97: Update The Firmware
Dual Band Wireless VDSL2 + Ethernet Gateway • Negotiation. • Authentication. • IP Address. The IP address that is assigned to the gateway. • Subnet Mask. The subnet mask that is assigned to the gateway. Update the Firmware The gateway firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. -
Page 98: Reboot The Gateway
Dual Band Wireless VDSL2 + Ethernet Gateway Reboot the Gateway Rebooting the gateway disconnects all computers and mobile devices from the gateway’s network. To reboot the gateway: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 99: Manage The Gateway Configuration File
Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Administration > Logs. The Logs screen shows the following information: • Description. The action that occurred. • Count. The number of occurrences. • Last occurrence. The date and time the log entry was recorded. •... -
Page 100: Back Up The Gateway's Configuration Settings
Dual Band Wireless VDSL2 + Ethernet Gateway Back Up the Gateway’s Configuration Settings To back up the gateway’s configuration settings: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or www.routerlogin.com. A login screen displays. -
Page 101: Erase The Current Configuration Settings
Dual Band Wireless VDSL2 + Ethernet Gateway The Backup Settings screen displays. Click the Browse button to find and select the .cfg file. Click the Restore button. When prompted, click the Yes button to confirm. The file is uploaded to the gateway and the gateway reboots. WARNING: Do not interrupt the reboot process. -
Page 102: Set Up Password Recovery For Admin
Dual Band Wireless VDSL2 + Ethernet Gateway Note: Be sure to change the gateway login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. ... -
Page 103: Recover The Admin Password
Dual Band Wireless VDSL2 + Ethernet Gateway is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery: Launch a web browser from a computer or wireless device that is connected to the network. -
Page 104: Look Up The Ip Address For A Dns Url
Dual Band Wireless VDSL2 + Ethernet Gateway Click the Continue button. A screen displays your recovered password. Click the Login again button. A login screen displays. With your recovered password, log in to the gateway. Look Up the IP Address for a DNS URL ... -
Page 105: Display The Gateway's Routing Table
Dual Band Wireless VDSL2 + Ethernet Gateway Display the Gateway’s Routing Table To display the routing table: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or www.routerlogin.com. A login screen displays. Enter the gateway user name and password. -
Page 106: Set Up Remote Management
Dual Band Wireless VDSL2 + Ethernet Gateway The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced > Administration > Diagnostics. In the IP Address field, type the target IP address. Click the Ping button. - Page 107 Dual Band Wireless VDSL2 + Ethernet Gateway The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Advanced > Advanced Setup > Remote Management. Select the Turn Remote Management On check box. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the gateway’s remote management.
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Page 108: Use Remote Access
Dual Band Wireless VDSL2 + Ethernet Gateway Use Remote Access Before you can access the gateway remotely, you must log in to the gateway and set up remote management. See Set Up Remote Management on page 106. To use remote access: Launch a web browser on a computer that is not on your home network. - Page 109 Dual Band Wireless VDSL2 + Ethernet Gateway Select Advanced > Advanced Setup > Traffic Meter. Select the Enable Traffic Meter check box. (Optional) Control the volume of Internet traffic. You can use either the traffic volume control feature or the connection time control feature: •...
- Page 110 Dual Band Wireless VDSL2 + Ethernet Gateway • The Internet connection is disconnected and disabled. Click the Apply button. Your settings are saved. In the Internet Traffic Statistics section, monitor the data traffic: • To update the Traffic Statistics section, click the Refresh button. •...
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Page 111: Chapter 8 Troubleshooting
Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. This chapter includes the following sections: • Access a Forgotten WiFi Password • WiFi Connections • Changes Not Saved • Troubleshoot with the LEDs •... -
Page 112: Access A Forgotten Wifi Password
Dual Band Wireless VDSL2 + Ethernet Gateway Access a Forgotten WiFi Password The gateway comes preset with a unique WiFi network name and WiFi password. This information is on the product label. You can also set up a guest network to allow visitors to access your Internet connection. -
Page 113: Changes Not Saved
Allow or Block Access to Your Network on page 75. Changes Not Saved If the gateway does not save the changes you make through the NETGEAR genie screens, do the following: • When you log in to the gateway and change the settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost. -
Page 114: All Leds Remain Lit
Dual Band Wireless VDSL2 + Ethernet Gateway • The WiFi LED is lit solid blue, indicating that the WiFi radio is on. If the LEDs do not light as expected, use the LED behavior to troubleshoot the problem. All LEDs Remain Lit When the gateway is turned on, the LEDs light for about 10 seconds and then turn off. -
Page 115: The Gateway Cannot Access The Internet
WAN IP address, the Setup Wizard cannot automatically resolve this issue. If you are attempting to set up your NETGEAR gateway as a replacement for an ADSL gateway in your network, the gateway cannot perform many gateway services. For example, the gateway cannot convert ADSL or cable data into Ethernet networking information. -
Page 116: Troubleshoot Internet Browsing
Dual Band Wireless VDSL2 + Ethernet Gateway b. Unplug the gateway. c. Plug in the cable or DSL broadband modem and turn it on. d. Wait two minutes. e. Plug in the gateway and wait two minutes. If your gateway is still unable to obtain an IP address from the ISP, the problem might be one of the following: •... -
Page 117: Troubleshoot A Pppoe Internet Connection
Dual Band Wireless VDSL2 + Ethernet Gateway Troubleshoot a PPPoE Internet Connection To troubleshoot a PPPoE Internet connection: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://192.168.0.1. A login screen displays. Enter the gateway user name and password. -
Page 118: Test The Path From Your Computer To A Remote Device
Dual Band Wireless VDSL2 + Ethernet Gateway In the field provided, type ping followed by the IP address of the gateway, as in this example: ping www.routerlogin.net Click the OK button. A message similar to the following displays: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from <... -
Page 119: Troubleshoot Ip Addresses
Dual Band Wireless VDSL2 + Ethernet Gateway • Check that the IP address of your gateway listed as the default gateway on your computer. If a DHCP server assigns the IP configuration of your computer, this information is not visible on your computer’s Network Control Panel. •... -
Page 120: Problems With Date And Time
Dual Band Wireless VDSL2 + Ethernet Gateway Problems with Date and Time The gateway uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. -
Page 121: Appendix A Supplemental Information
Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications... -
Page 122: Factory Settings
Dual Band Wireless VDSL2 + Ethernet Gateway Factory Settings You can restore the gateway to its factory settings. To restore factory settings: Use a paperclip to press and hold the Reset button for at least seven seconds. The gateway resets and returns to the factory configuration settings shown in the following table. -
Page 123: Technical Specifications
Dual Band Wireless VDSL2 + Ethernet Gateway Table 3. Gateway factory default settings (continued) Feature Default Behavior Wireless RF channel Auto (continued) Operating mode • 2.4 GHz is 11n, 300 Mbps • 5 GHz is 11ac, 1300 Mbps 20/40 MHz coexistence Enabled Data rate Best...
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