NETGEAR VEVG2660-1TKSAS User Manual

NETGEAR VEVG2660-1TKSAS User Manual

Vdsl voice gateway
Table of Contents

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VDSL Voice Gateway
Mode l V E VG2 660-1 T KSA S
Us e r Manual
October 2014
202-11428-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Table of Contents
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Summary of Contents for NETGEAR VEVG2660-1TKSAS

  • Page 1 VDSL Voice Gateway Mode l V E VG2 660-1 T KSA S Us e r Manual October 2014 202-11428-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Gateway..........8 Front Panel .
  • Page 4 Product Name How the Gateway Implements the Port Forwarding Rule ....37 Port Triggering............37 Add a Port Triggering Service .
  • Page 5 Product Name Improve Network Connections with Universal Plug and Play ....75 Chapter 7 Voice Settings Specify VoIP Settings ..........78 View the VoIP Status.
  • Page 6 Product Name LAN LED Is Off and Ethernet Devices Are Connected ....106 Cannot Log In to the Gateway........106 The Gateway Cannot Access the Internet .
  • Page 7: Chapter 1 Hardware Setup

    Hardware Setup If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. This chapter covers the following topics: • Unpack Your Gateway • Front Panel •...
  • Page 8: Unpack Your Gateway

    VDSL Voice Gateway Unpack Your Gateway Your package contains the following items. You can use the phone-only filter for any other phone plugged into the same line Phone-only filter as the DSL modem. Splitter/filter (green port) (red and green ports) Ethernet cable Surge protected power adapter...
  • Page 9 VDSL Voice Gateway You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the gateway. LEDs and Description Buttons Power • Solid green. The gateway has power. •...
  • Page 10: Rear Panel

    VDSL Voice Gateway Rear Panel The rear panel has the connections and button shown the following figure. DSL port Voice ports (2) Ethernet WAN port USB port Ethernet LAN ports Power On/Off button Power adapter input Figure 3. Gateway rear view Position Your Gateway The gateway lets you access your network anywhere within the operating range of your wireless network.
  • Page 11: Cable Your Gateway

    VDSL Voice Gateway • Place the gateway away from electrical devices such as these: Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone • Place the gateway away from large metal surfaces, large glass surfaces, and insulated walls such as these: Solid metal doors Aluminum studs...
  • Page 12: Chapter 2 Connect To The Network And Access The Gateway

    Connect to the Network and Access the Gateway You can connect to the gateway’s WiFi network or LAN and you can use a web browser to log in to the gateway to view or change its settings. This chapter contains the following sections: •...
  • Page 13: Connect To The Network

    VDSL Voice Gateway Connect to the Network You can connect to the gateway’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
  • Page 14: Types Of Logins

    The first time you access the gateway, NETGEAR genie automatically checks to see if your gateway can connect to your Internet service. The next time you access the gateway with a browser, you are prompted to log in.
  • Page 15: Chapter 3 Internet Setup

    Internet Setup Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter covers the following topics: •...
  • Page 16: Use The Internet Setup Wizard

    VDSL Voice Gateway Use the Internet Setup Wizard The Internet Setup Wizard detects the type of Internet connection and helps you configure the gateway. Note: If your Internet service provider assigned you a static IP address (this is uncommon), see Static IP Address on page 18.
  • Page 17 For IP over ATM Classical IP assignment (RFC1577), enter the assigned IP address, the subnet mask, and the IP address of the primary DNS server for your ISP. DNS servers translate an Internet name such as www.netgear.com to a numeric IP address.
  • Page 18: Static Ip Address

    VDSL Voice Gateway Static IP Address Internet service with a static IP address is uncommon. If the Setup Wizard detects this type of Internet connection, you are prompted to enter the following information: • The Internet service provider’s recommendation for one of these settings: Use Static IP Address Use IP Over ATM (IPoA —...
  • Page 19: Manually Specify An Internet Connection Without A Login

    VDSL Voice Gateway Select Internet Setup. In the WAN drop-down list, select a WAN. For the Does your Internet connection require a login? setting, leave the Yes radio button selected. Complete the fields to specify your Internet connection. For more information about the settings, see the online help. Click the Apply button.
  • Page 20: Manually Specify Dsl Settings

    VDSL Voice Gateway Select Internet. In the WAN drop-down list, select a WAN. For the Does your Internet connection require a login? setting, select the No radio button. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.
  • Page 21 VDSL Voice Gateway  To specify the DSL settings: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 22: Specify When To Use Dsl And Mobile Broadband Internet Connections

    VDSL Voice Gateway Specify When to Use DSL and Mobile Broadband Internet Connections The gateway supports DSL and mobile broadband connections. You can specify the Internet connection mode that the gateway uses by default and in a failover situation.  To specify when to use DSL and mobile broadband: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 23: Change To 3G Broadband Connection Mode

    VDSL Voice Gateway Click the Apply button. Your settings are saved. Change to 3G Broadband Connection Mode By default, the gateway is set up to allow DSL connections. To use a 3G broadband connection, you must change this setting. Changing to a 3G broadband connection causes the gateway to reboot.
  • Page 24: Specify Mobile Broadband Connection Settings

    VDSL Voice Gateway Specify Mobile Broadband Connection Settings Before you can specify these settings, you must set the gateway’s Internet connection mode to Always use 3G Mobile Broadband connection. See Change to 3G Broadband Connection Mode on page 23. Note: To connect to the 3G network, you must have an active broadband service account.
  • Page 25: Specify Ipv6 Settings

    VDSL Voice Gateway Specify IPv6 Settings  To specify IPv6 settings: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 26: Chapter 4 Control Access To The Internet

    Control Access to the Internet This chapter explains how to prevent objectionable content from reaching the computers and other devices that are connected to your network. It also explains how to customize firewall rules to specify exceptions to how network traffic to and from the Internet is handled. This chapter includes the following sections: •...
  • Page 27: Use Keywords To Block Internet Sites

    VDSL Voice Gateway Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.  To block Internet sites: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 28: Delete Keywords From The List To Be Blocked

    VDSL Voice Gateway The keyword is added to the keyword list. The keyword list supports up to 32 entries. Click the Apply button. Keyword blocking takes effect. Delete Keywords from the List to Be Blocked  To delete keywords from the list: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 29: Avoid Blocking On A Trusted Computer

    VDSL Voice Gateway The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Security > Schedule. Specify when to block keywords and services: • Days to Block. Select the check box for each day that you want to block the keywords or select the Every Day check box, which automatically selects the check boxes for all days.
  • Page 30: Set Up Security Event Email Notifications

    VDSL Voice Gateway Your changes are saved. Set Up Security Event Email Notifications The gateway can email you its logs. The log records gateway activity and security events such as attempts to access blocked sites or services.  To set up email notifications: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 31: Outbound Firewall Rules

    VDSL Voice Gateway If your outgoing email server requires authentication, select the My Mail Server requires authentication check box. a. In the User Name field, type the user name for the outgoing email server. b. In the Password field, type the password for the outgoing email server. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box.
  • Page 32: Add Outbound Firewall Rules

    VDSL Voice Gateway A login screen displays. Enter the gateway user name and password. The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Security > Firewall Rules. Click the Add a Custom Service button.
  • Page 33 VDSL Voice Gateway The BASIC Home screen displays. Select ADVANCED > Security > Firewall Rules. If you have not defined any outbound rules, only the default rule is listed in the Outbound Firewall Rules table. The default rule allows all outgoing traffic. Click the Add button.
  • Page 34: Edit An Outbound Firewall Rule

    VDSL Voice Gateway Edit an Outbound Firewall Rule This feature is for advanced administrators only. Incorrect configuration causes serious problems.  To edit an outbound rule: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 35: Set Up A Custom Port Forwarding Service

    VDSL Voice Gateway The table under Outbound Services lists all existing rules for outbound traffic. If you have not defined any rules, only the default rule is listed. The default rule allows all outgoing traffic. Select the radio button for the rule. Click the Delete button.
  • Page 36: Application Example: Make A Local Web Server Public

    VDSL Voice Gateway Leave the Port Forwarding radio button selected as the service type. Click the Add Custom Service button. In the Service Name field, enter a descriptive name. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP. In the External Starting Port field, enter the beginning port number.
  • Page 37: How The Gateway Implements The Port Forwarding Rule

    VDSL Voice Gateway (Optional) Register a host name with a Dynamic DNS service and specify that name in the Dynamic DNS screen of the gateway. For more information, see Dynamic DNS on page 70. Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser.
  • Page 38: Add A Port Triggering Service

    VDSL Voice Gateway Note: If you enabled port triggering because you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), enable Universal Plug and Play (UPnP). See Improve Network Connections with Universal Plug and Play page 75.
  • Page 39: Specify The Port Triggering Time-Out

    VDSL Voice Gateway Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User list, select a user option: • Any (the default) allows any computer on the Internet to use this service. •...
  • Page 40: Application Example: Port Triggering For Internet Relay Chat

    VDSL Voice Gateway Select the Port Triggering radio button. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls how long the inbound ports stay open when the gateway detects no activity. This value is required because the gateway cannot detect when the application terminates.
  • Page 41 VDSL Voice Gateway When your gateway receives the incoming message to destination port 33333, it checks its session table to see if a session is active for port number 33333. Finding an active session, the gateway restores the original address information replaced by NAT and sends this reply message to your computer.
  • Page 42: Chapter 5 Share A Usb Drive Attached To The Gateway

    Share a USB Drive Attached to the Gateway This chapter describes how to access and configure a USB storage drive attached to your gateway. The USB port on the gateway can be used to connect only USB storage devices like flash drives or hard drives, or a printer.
  • Page 43: Usb Drive Requirements

    The gateway works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the gateway supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
  • Page 44: Map The Usb Device To A Windows Network Drive

    Map the USB Device to a Windows Network Drive  To map the USB device to a Windows network drive: Visit http://www.netgear.com/readyshare. In the ReadySHARE USB Storage Access pane, click the PC Utility link. The readyshareconnect.exe file is downloaded to your computer. Launch readyshareconnect.exe.
  • Page 45 VDSL Voice Gateway The BASIC Home screen displays. Select ADVANCED > USB Storage > Advanced Settings. Specify access to the USB storage device: • Network Device Name. This is the name used to access the USB device connected to the gateway. The default is readyshare. •...
  • Page 46: Use Ftp Within The Network

    VDSL Voice Gateway Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster.  To allow FTP access: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 47: View Or Change Network Folders On A Usb Drive

    VDSL Voice Gateway View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device.  To view or change network folders: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 48: Add A Network Folder On A Usb Drive

    VDSL Voice Gateway • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total Space and Free Space. Show the current utilization of the storage device. If you changed the settings, click the Apply button. Your changes are saved.
  • Page 49: Edit A Network Folder On A Usb Drive

    VDSL Voice Gateway The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the gateway. By default, it is password. Click the Apply button. The folder is added on the USB device.
  • Page 50 VDSL Voice Gateway Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...
  • Page 51: Safely Remove A Usb Drive

    By default, the gateway is set up to act as a ReadyDLNA media server. This enables playback of videos, movies, and pictures on DLNA or UPnP AV compliant media players like Xbox360, Playstation, and NETGEAR media players.  To change the media server settings: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 52 VDSL Voice Gateway Select ADVANCED > USB Storage > Media Server. To disable the media server, clear the Enable Media Server check box. To change the media server name, type a name in the Media Server Name field. This is the name that displays on media players. To stop automatic scanning, clear the Automatic (when new files added) check box.
  • Page 53: Chapter 6 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • View or Change the WAN Settings • Default DMZ Server • Change the Gateway’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses That the Gateway Assigns •...
  • Page 54: View Or Change The Wan Settings

    VDSL Voice Gateway View or Change the WAN Settings You can view the wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the gateway to respond to a ping to its WAN (Internet) port.
  • Page 55: Default Dmz Server

    VDSL Voice Gateway • Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective. See Default DMZ Server on page 55. • Respond to Ping on Internet Port. This feature allows your gateway to be discovered.
  • Page 56: Set Up A Default Dmz Server

    Type the IP address. Click the Apply button. Your change takes effect. Change the Gateway’s Device Name The gateway’s device name is VEVG2660-1TKSAS. This device name displays in a file manager when you browse your network.  To change the gateway’s device name: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 57: Change The Lan Tcp/Ip Settings

    VDSL Voice Gateway Select ADVANCED > Setup > LAN Setup. In the Device Name field, type a new name. Click the Apply button. Your change is saved. Change the LAN TCP/IP Settings The gateway is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.
  • Page 58: Specify The Ip Addresses That The Gateway Assigns

    VDSL Voice Gateway Select ADVANCED > Setup > LAN Setup. In the IP Address field, type the IP address. In the IP Subnet Mask field, type the subnet mask of the gateway. The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or gateway.
  • Page 59: Reserved Lan Ip Addresses

    VDSL Voice Gateway  To specify the pool of IP addresses that the gateway assigns: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 60: Reserve An Ip Address

    VDSL Voice Gateway Reserve an IP Address  To reserve an IP address: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 61: Delete A Reserved Lan Ip Address

    VDSL Voice Gateway Select ADVANCED > Setup > LAN Setup. Select the radio button next to the reserved address. Click the Edit button. Change the settings. Click the Apply button. Your changes are saved. Delete a Reserved LAN IP Address ...
  • Page 62: Specify Basic Wifi Settings

    VDSL Voice Gateway Select ADVANCED > WPS Wizard. Click the Next button. Select a setup method: • Push button. Click the WPS button on this screen. • PIN Number. The screen adjusts. Enter the client security PIN and click the Next button.
  • Page 63 When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. NETGEAR recommends channel spacing between adjacent access points of four channels (for example, use Channels 1 and 5, or 6 and 10).
  • Page 64: Change The Wifi Security Option

    VDSL Voice Gateway If you used WiFi to connect to the network and you changed the SSID, you are disconnected from the network. Make sure that you can connect with WiFi to the network with its new settings. If you cannot connect, check the following: •...
  • Page 65: Set Up A Wifi Guest Network

    VDSL Voice Gateway Write down the new password and keep it in a secure place for future reference. Click the Apply button. Your changes are saved. Set Up a WiFi Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key.
  • Page 66: Control The Wifi Radio

    VDSL Voice Gateway • Allow guest to see each other and access my local network. If this check box is selected, anyone who connects to this SSID has access to your local network, not just Internet access. • Enable Wireless Isolation. If this check box is selected, wireless clients (computers or devices that connect to the WiFi network) can access the Internet, but cannot access other clients.
  • Page 67 VDSL Voice Gateway  To enable or disable the wireless radios: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 68: Specify Wps Settings

    VDSL Voice Gateway Specify WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password.  To specify WPS settings: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 69 VDSL Voice Gateway  To set up wireless card access: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 70: Dynamic Dns

    VDSL Voice Gateway The device displays in the Wireless Card Access List. Select the Turn Access Control On check box. Click the Apply button. Your settings are saved. Dynamic DNS If your Internet service provider gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS).
  • Page 71: View Devices Currently On The Network

    VDSL Voice Gateway Select ADVANCED > Advanced Setup > Dynamic DNS. Register for an account with one of the Dynamic DNS service providers whose URLs display in the Service Provider list. Select the Use a Dynamic DNS Service check box. In the Service Provider list, select the URL for your Dynamic DNS service provider.
  • Page 72: Custom Static Routes

    VDSL Voice Gateway Select Attached Devices. The Wired Devices section lists devices that are connected to the gateway with Ethernet cables. The Wireless Devices section lists devices that are connected to the wireless network. The following information is displayed: • IP Address.
  • Page 73: Set Up A Static Route

    VDSL Voice Gateway • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN gateway at 192.168.1.100. •...
  • Page 74: Edit A Static Route

    VDSL Voice Gateway Type the gateway IP address, which must be a gateway on the same LAN segment as the gateway. Type a number from 1 through 15 as the metric value. This value represents the number of gateways between your network and the destination. Usually, a setting of 2 or 3 works, but if this link is a direct connection, set it to 1.
  • Page 75: Improve Network Connections With Universal Plug And Play

    VDSL Voice Gateway The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes screen displays. In the table, select the radio button next to the route that you want to delete. Click the Delete button.
  • Page 76 VDSL Voice Gateway By default, this check box is selected. If the Turn UPnP On check box is cleared, the gateway does not allow any device to automatically control router resources, such as port forwarding. Type the advertisement period in minutes. The advertisement period specifies how often the gateway broadcasts its UPnP information.
  • Page 77: Chapter 7 Voice Settings

    Voice Settings This chapter covers the following topics: • Specify VoIP Settings • View the VoIP Status • View the Call Log...
  • Page 78: Specify Voip Settings

    VDSL Voice Gateway Specify VoIP Settings  To specify VoIP settings: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 79: View The Voip Status

    VDSL Voice Gateway View the VoIP Status  To view the VoIP status: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 80 VDSL Voice Gateway Select ADVANCED > Telephony > Call Log. Voice Settings...
  • Page 81: Chapter 8 Manage Your Network

    Manage Your Network This chapter describes the gateway settings for administering and maintaining your gateway and home network. This chapter includes the following sections: • View Gateway Status • Update the Firmware • Reboot the Gateway • View Logs of Gateway Activity •...
  • Page 82: View Gateway Status

    VDSL Voice Gateway View Gateway Status  To view gateway status and usage information: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 83: View Wan Statistics

    VDSL Voice Gateway Enter the gateway user name and password. The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home screen displays. Click the ADVANCED tab. The WAN1 through WAN5 panes display these WAN Internet port settings: •...
  • Page 84: View Wan Connection Status

    VDSL Voice Gateway • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays: Status. The link status of the port. TxPkts. The number of packets transmitted on this port since reset or manual clear.
  • Page 85: Update The Firmware

    VDSL Voice Gateway • Connection Status. The status of the connection: Connected, Disconnected, Negotiation (---, Success), or Authentication (---, Success). --- indicates failure. • Negotiation. • Authentication. • IP Address. The IP address that is assigned to the gateway. • Subnet Mask.
  • Page 86: Reboot The Gateway

    VDSL Voice Gateway Reboot the Gateway Rebooting the gateway disconnects all computers and mobile devices from the gateway’s network.  To reboot the gateway: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2.
  • Page 87 VDSL Voice Gateway Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...
  • Page 88: Control The Syslog

    VDSL Voice Gateway Control the Syslog  To control the syslog: Launch a web browser from a computer or wireless device that is connected to the network. Type http://routerlogin.net or http://10.0.0.2. A login screen displays. Enter the gateway user name and password. The user name is admin.
  • Page 89: Restore Configuration Settings

    VDSL Voice Gateway Enter the gateway user name and password. The user name is admin. The default password is admin. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Administration > Backup Settings. Click the Back Up button. When prompted, specify a location on your network and click the OK button.
  • Page 90: Erase The Current Configuration Settings

    VDSL Voice Gateway Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the gateway to a different network. (For more information, see Factory Settings on page 114.) ...
  • Page 91: Set Up Password Recovery For Admin

    Select ADVANCED > Administration > Set Password. Type the old password, and type the new password twice. To be able to recover the password, select the Enable Password Recovery check box. NETGEAR recommends that you enable password recovery. Click the Apply button. Your changes are saved.
  • Page 92: Recover The Admin Password

    VDSL Voice Gateway Recover the admin Password Best practice is to enable password recovery if you change the password for the gateway user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 93: Display The Gateway's Routing Table

    VDSL Voice Gateway Select ADVANCED > Administration > Diagnostics. In the Internet Name field, type the DNS URL. Click the Lookup button. The IP address for the DNS server displays. Display the Gateway’s Routing Table  To display the routing table: Launch a web browser from a computer or wireless device that is connected to the network.
  • Page 94: Run The Ping Utility

    VDSL Voice Gateway The routing table displays. Run the Ping Utility Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return.
  • Page 95: Set Up Remote Management

    VDSL Voice Gateway Set Up Remote Management You can access your gateway over the Internet to view or change its settings. Note: Be sure to change the gateway login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.
  • Page 96: Use Remote Access

    VDSL Voice Gateway • IP Address Range. Enter a beginning IP address and an ending IP address. • Everyone. Allows access from any IP address on the Internet. Specify the port number for accessing the web management interface. Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface.
  • Page 97 VDSL Voice Gateway Select ADVANCED > Advanced Setup > Traffic Meter. Select the Enable Traffic Meter check box. (Optional) Control the volume of Internet traffic. You can use either the traffic volume control feature or the connection time control feature: •...
  • Page 98 VDSL Voice Gateway • The Internet connection is disconnected and disabled. Click the Apply button. Your settings are saved. In the Internet Traffic Statistics section, monitor the data traffic: • To update the Traffic Statistics section, click the Refresh button. •...
  • Page 99: Chapter 9 Vpn Lite

    VPN Lite This chapter includes the following sections: • VPN Lite Overview • Configure VPN Lite Sites...
  • Page 100: Vpn Lite Overview

    VDSL Voice Gateway VPN Lite Overview VPN Lite is a secure, easy-to-use, and cost-effective virtual private network (VPN). With VPN Lite, you can configure the network that is right for you with the flexibility to adjust the configuration as your business needs change. A VPN Lite configuration consists of sites and individual connections.
  • Page 101 VDSL Voice Gateway The VPN lite Configuration screen displays: Enter the information for one of the sites that you configured on the Telkom VPN Lite web portal and the click Next button Note: .The ampersand (&) character is not supported. For the site that you are adding to your network, complete the following fields: •...
  • Page 102: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. This chapter includes the following sections: • Access a Forgotten WiFi Password • WiFi Connections • Changes Not Saved • Troubleshoot with the LEDs •...
  • Page 103: Access A Forgotten Wifi Password

    VDSL Voice Gateway Access a Forgotten WiFi Password The gateway comes preset with a unique WiFi network name and WiFi password. This information is on the product label. You can also set up a guest network to allow visitors to access your Internet connection.
  • Page 104: Changes Not Saved

    Wireless Card Access List on page 68. Changes Not Saved If the gateway does not save the changes you make through the NETGEAR genie screens, do the following: • When you log in to the gateway and change the settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost.
  • Page 105: All Leds Remain Lit

    VDSL Voice Gateway • The Power LED is lit solid green. • The DSL Link LED is lit, indicating that a link has been established to the connected device. • The 2.4 GHz LED is lit solid green. If the LEDs do not light as expected, use the LED behavior to troubleshoot the problem. All LEDs Remain Lit When the gateway is turned on, the LEDs light for about 10 seconds and then turn off.
  • Page 106: Dsl Led Is Off

    VDSL Voice Gateway DSL LED Is Off If the DSL LED does not light, check the following: • Disconnect all telephones on the line. If this action solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.
  • Page 107: The Gateway Cannot Access The Internet

    WAN IP address, the Setup Wizard cannot automatically resolve this issue. If you are attempting to set up your NETGEAR gateway as a replacement for an ADSL gateway in your network, the gateway cannot perform many gateway services. For example, the gateway cannot convert ADSL or cable data into Ethernet networking information.
  • Page 108: Troubleshoot Internet Browsing

    VDSL Voice Gateway For more information about the Internet connection, see View WAN Information page 82. If your gateway cannot obtain an IP address from the ISP, try to force your cable or DSL broadband modem to recognize your new gateway by restarting your network in this order: a.
  • Page 109: Troubleshoot A Pppoe Internet Connection

    VDSL Voice Gateway If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your gateway. If you use Internet Explorer as your browser, you might need to select Tools > Internet Options, click the Connections tab, and select the Never dial a connection check box.
  • Page 110: Test The Lan Path To Your Gateway

    VDSL Voice Gateway Test the LAN Path to Your Gateway You can ping the gateway from your computer to verify that the LAN path to your gateway is set up correctly.  To ping the gateway from a computer running Windows: From the Windows toolbar, click the Start button and select Run.
  • Page 111: Troubleshoot Ip Addresses

    VDSL Voice Gateway where <IP address> is the IP address of a remote device such as your ISP DNS server. If the path is functioning correctly, replies like these examples shown in Test the LAN Path to Your Gateway on page 110 are displayed. If you do not receive replies, try the following: •...
  • Page 112: Problems With Date And Time

    VDSL Voice Gateway Problems with Date and Time From the main menu, select ADVANCED > Security > Schedule to display the current date and time of day. The gateway uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day.
  • Page 113: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
  • Page 114: Factory Settings

    VDSL Voice Gateway Factory Settings You can restore the gateway to its factory settings.  To restore factory settings: Use a paperclip to press and hold the Reset button for over seven seconds. The gateway resets and returns to the factory configuration settings shown in the following table.
  • Page 115 VDSL Voice Gateway Table 1. Gateway factory default settings (continued) Feature Default Behavior Local area LAN IP 10.0.0.2 network (LAN) Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 10.0.0.3 to 10.0.0.254 Time zone United States is Pacific Time; otherwise, varies by region Time adjusted for daylight saving Disabled time...
  • Page 116: Technical Specifications

    0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions For regulatory compliance information, visit http://www.netgear.com/about/regulatory. 10BASE-T or 100BASE-Tx, RJ-45 10BASE-T or 100BASE-Tx, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the...

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