Viewing System Status - Polycom HDX Systems Deployment Manual

Deployment Guide for Maximum Security Environments

Viewing System Status

Polycom, Inc.
Indicator Light
Yellow light on or blinking
Green light on
You can view the System Status screen on the local system or by using the
HDX system web interface. The System Status screen displays system status
information, including auto answer point-to-point, remote control battery,
IP network, meeting password, log threshold, and ISDN lines.
If the system detects that any of the ISDN BRI SPIDs are incorrect or that an ISDN
line is connected to the wrong ISDN port on the network interface module, the
System Status screen displays a red arrow for that line. If this happens, ensure the
ISDN and SPID numbers are correct.
To view the System Status on the system:
Go to System > Diagnostics > System Status.
1
For an explanation of any of the status items, select the item and press
2
on the remote control or keypad.
To view the System Status using the Polycom HDX web interface:
Open a web browser, and in the browser address line enter the system IP
1
address, for example, https://10.11.12.13, to go to the Polycom HDX
web interface.
Click Diagnostics from any page in the Polycom HDX web interface.
2
For an explanation of any of the status items, click the item.
3
Connection Status
There is a problem with the ISDN line.
The system is able to make and receive
calls.
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