Printer Messages; Service Error Message Tables; Rip Software Error - Lexmark C920 Service Manual

Printer messages

The printer displays three types of messages: service messages, status messages, and attendance messages.
Service messages indicate a problem that requires a service technician. Status messages provide information
about the current state of the printer, requiring no action. Attendance messages alert the operator to printer
problems that require operator intervention.

Service error message tables

900 - RIP software error

There may be a communication problem (Bad cable, network connection, and so on) software issue, or a
hardware problem with the controller board / INA. The communication and software aspects should be checked
first. Determine if the problem is constant or intermittent.
Constant 900 errors
Step Action and questions
1 Disconnect the printer from any external connections.
Turn the power off and remove any parallel, USB, or
network connections. Turn the printer on.
Does the 900 error display?
2 Run the internal test pages. Print a menu settings page
from the reports menu. If the printer works properly
while disconnected, have a user or the network
administrator verify that there are no jobs in the queue
that may be causing the error.
Does the error remain?
3 Turn the printer off. Remove any options from the RIP
card, such as additional memory, hard disk drives, or
option cards.
Does the 900 error display?
Yes No
Go to step 3. Go to step 2.
Go to step 3. Inform the user or
network
administrator of
the issue.
Go to step 4. Determine which
option is causing
the 900 error.
Diagnostic information
5056-XXX
2-5