Automatic Call Distribution (Acd); Messages; Busy Lamp Field - Yealink SIP-T41P User Manual

This chapter provides operating instructions for the advanced features of the SIP-T41P IP
phone. Topics include:
Busy Lamp Field (BLF)

BLF List

Call Recording

Hot Desking

Intercom

Multicast Paging

Music on Hold


Automatic Call Distribution (ACD)



Messages


If you require additional information or assistance with your new phone, contact your
system administrator.
You can use BLF to monitor a specific line for status changes on the phone. For example,
you can configure a BLF key on the phone to monitor the status of a friend's line (busy or
idle). The BLF key LED illuminates solid red when the friend's line is in use. For more
information on BLF key LED indications, refer to
You can press a BLF key to dial out the monitored phone number when the monitored
line is idle. You can receive a visual or/and an audio alert (if enabled), and also pick up
calls that are received on the monitored line. For more information, contact your system
administrator.
To configure a BLF key via phone user interface:
1. Press Menu->Features->DSS Keys.
2. Select the desired DSS key.
3. Press or , or the Switch soft key to select BLF from the Type field.
4. Press or , or the Switch soft key to select the desired line from the Account
Advanced Phone Features
LED Instructions on page 4.
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