Yealink T41P User Manual
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Yealink T41P User Manual

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See also: Administrator's Manual , User Manual
Copyright
Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for
private use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental or consequential damages in connection
with the furnishing, performance, or use of this guide.

Declaration of Conformity

Hereby, Yealink Network Technology CO
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
.,
LTD. declares that this phone is in conformity

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  • Page 1: Declaration Of Conformity

    Copyright Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.

  • Page 2: Class B Digital Device Or Peripheral

    2. This device must accept any interference received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Gnu Gpl Information

    GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site:...

  • Page 4: About This Guide

    SIP-T41P IP phone. If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide, available online: http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

  • Page 5: Table Of Contents

    User Guide for the SIP-T41P IP Phone Table of Contents About This Guide ................v   In This Guide..........................v   Table of Contents ................ vi   Overview ..................1   Hardware Component Instructions ..................1   Icon Instructions ........................3  ...

  • Page 6: Table Of Contents

    Table of Contents Directory ..........................25   Local Directory ........................26   Blacklist ..........................34   Remote Phonebook ......................35   Call History Management ....................38   System Customizations ......................39   Headset Use ........................39   DSS Keys ..........................42   Account Management ....................
  • Page 7 User Guide for the SIP-T41P IP Phone Multicast Paging ........................97   Sending RTP Stream ......................97   Receiving RTP Stream ....................... 99   Music on Hold ........................100   Automatic Call Distribution (ACD) ................... 101   Messages ..........................103  ...

  • Page 8: Overview

    Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T41P IP phone are the LCD screen and the keypad.
  • Page 9 User Guide for the e SIP-T41P IP P hone Hardwar re compone nt instruction ns of the SIP-T T41P IP phone e are: Item Descrip ption Show ws informatio on about call s, messages, soft keys, tim date e and other r elevant data •...
  • Page 10 Over rview Ico o n Instru uctions Icons ap ppear on the phone LCD screen are d described in t the following g table: Icon Description Netwo ork is unavail able Regist tered succes sfully Regist tration failed Regist tering Hands s-free speake erphone mod...
  • Page 11 User Guide for the e SIP-T41P IP P hone Icon Description A call cannot be r recorded Recor rding starts su uccessfully Recor rding cannot t be started Recor rding cannot t be stopped...

  • Page 12: Led Instructions

    Overview LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing. The phone is ringing. Fast flashing red The network is disconnected. Slow flashing red The phone receives a voice mail. The phone is powered off. Line key LED LED Status Description...

  • Page 13: User Interfaces

    User Guide for the SIP-T41P IP Phone User Interfaces There are two ways to customize specific configurations on your SIP-T41P IP phone: Using the user interface on the IP phone. Using the user interface in an internet browser window from your PC.
  • Page 14 Overview Options Phone User Interface Web User Interface --Auto Answer √ --Auto Redial √ --Call Forward √ --Call Waiting √ --Call Park √ --Call Pickup √ --Call Return √ --Conference --Anonymous Call √ --Anonymous Call Rejection √ --DND √ Basic Phone Settings --Language √...

  • Page 15: Documentations

    √ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP-T41P IP phone. Name Contents Where found Format/ Language Quick Installation...

  • Page 16: Getting Started

    Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP-T41P IP phone package: SIP-T41P IP Phone...
  • Page 17 User Guide for the e SIP-T41P IP P hone Phone e Stand Wall M Mount Bracke et (Optional) Power r Adapter (O ptional) Hands set & Handse et Cord Ethern net Cable Quick k Installation G Guide & Quic ck Reference e Guide...
  • Page 18 Getting Sta arted CD-RO Check th he list before e installation. If you find an nything missin ng, contact y your system administ trator. hone Ins stallation If your p hone is alrea ady installed, proceed to Phone Initiali ization on pa age 14.
  • Page 19 User Guide for the e SIP-T41P IP P hone Wall l Mount Meth hod (Optiona Note The he eadset is not p provided in the e packaging contents. For r more informa ation on how attach h the wall mou...
  • Page 20 Power over Ether Using a r regular Ether rnet cable, th he SIP-T41P IP P phone can be powered d from a PoE (IEEE 802.3af) compliant sw witch or hub To conne...
  • Page 21 User Guide for the e SIP-T41P IP P hone Note If in-line e power is pro ovided, you d on’t need to connect the AC adapter. Make sure th Etherne et cable and switch/hub is PoE complia The ph one can also...
  • Page 22 Getting Sta arted ne status inc luding devic e model, har rdware versio on, firmware version, prod duct ID a nd MAC add dress). count status in ncluding reg ister status of f SIP account To view t the phone sta atus via phon ne user interf face:...

  • Page 23: Registration

    User Guide for the SIP-T41P IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. To configure a static IPv6 address via phone user interface: Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port->IPv6->Static IPv6 Client.

  • Page 24: Backlight

    Custom mizing Your P hone ustomiz zing Yo our Pho You can n customize y your SIP-T41P IP phone by configuring t the backligh t, time & dat ring tone e and so on. You can add d contacts to o the phone’...

  • Page 25: Language

    User Guide for the e SIP-T41P IP P hone Pres s the Save so oft key to acc cept the cha ange or the B Back soft key to cancel. You can n also configu ure the back klight via web...
  • Page 26 Custom mizing Your P hone Clic k Confirm to accept the c change. Text on the web user interfac ce will chang e to the sele cted langua age. me & Date The time e and date d isplay on the e LCD screen when the ph hone is idle.
  • Page 27 User Guide for the SIP-T41P IP Phone To configure the time and date manually via phone user interface: Press Menu->Settings->Basic Settings->Time & Date->Manual Settings. Enter the specific time and date. Press the Save soft key to accept the change. The time and date on the LCD screen will change accordingly.

  • Page 28: Time & Date

    Custom mizing Your P hone To config gure the time e and date fo ormat via pho one user inte rface: Pres s Menu Settin ngs->Basic Se ettings->Time e & Date->Tim me & Date For rmat. Pres , or the Switc ch soft key to o select the d desired time...

  • Page 29: Volume

    User Guide for the e SIP-T41P IP P hone Ente er the new pa assword aga in in the Con nfirm Passwor rd field. Pres s the Save so oft key to acc cept the cha ange or the B Back soft key to cancel.

  • Page 30: Ring Tones

    Custom mizing Your P hone To adjus st the volume e when the ph hone is idle: Pres to adjust the ringer volum To adjus st the volume e when the ph hone is durin g a call: Pres to adjust the volume of c currently used d audio devic...
  • Page 31 User Guide for the SIP-T41P IP Phone If Common is selected, this account will use the ring tone selected for the phone at the path of the web user interface Settings->Preference. Click Confirm to accept the change. Note You can select a ring tone for the account via web user interface only.

  • Page 32: Directory

    Custom mizing Your P hone ontact M Managem ment This sect ion provides the operatin ng instruction s for managi ing contacts . The topics include: Dire ctory Loca al Directory Blac cklist mote Phoneb rectory Directory y provides ea asy access to o the lists you u use frequen...

  • Page 33: Local Directory

    User Guide for the SIP-T41P IP Phone Click Confirm to accept the change. Note You can configure the directory via web user interface only. To check the directory via phone user interface: Press the Directory soft key when the phone is idle.
  • Page 34 Custom mizing Your P hone Pres s the Group s soft key. Ente er the desired d group nam e in the Nam me field. Pres to select the e desired ring g tone from t he Ring Tone es field. Pres s the Add sof ft key to acc...
  • Page 35 User Guide for the e SIP-T41P IP P hone Sele ect the desire ed contact g roup. Pres s the Option soft key and d then select Delete from the prompt li ist. phone LCD s screen prom pts the follow...
  • Page 36 Custom mizing Your P hone Note If the c contact has ex xisted in the d directory, the LCD screen w will prompt “C ContactName existed d!”. Adding g Contacts s from Call History To add a a contact to t the local dire ectory from th he call histor...
  • Page 37 User Guide for the e SIP-T41P IP P hone Dire ctory to ente er the local d directory. Sele ect the desire ed contact g roup and pre ess the Enter soft key. Pres to highlight the desired c contact.
  • Page 38 Custom mizing Your P hone If Lo cal Directory y is removed from the dire ectory, press Menu->Direc ctory->Local Dire ctory to ente er the local d directory. Sele ect the desire ed contact g roup and pre ess the Enter soft key.
  • Page 39 User Guide for the e SIP-T41P IP P hone eat the step 2 to add mo ore lists to the e Enabled co lumn. To re emove a list f from the Ena bled column n, select the d desired list an...
  • Page 40 Customizing Your Phone Click on Directory->Local Directory. Click Browse to locate a contact list file (file format must be .xml) from your local system. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, Continue?". Click OK to complete importing the contact list.

  • Page 41: Blacklist

    User Guide for the SIP-T41P IP Phone (Optional.) Select the contact information you want to import into the local directory from the pull down list of Index. Click Import to complete importing the contact list. To export a contact list via web user interface: Click on Directory->Local Directory.

  • Page 42: Remote Phonebook

    Custom mizing Your P hone Pres , or the Switc ch soft key to o select the d desired acco ount from the count field. If Au uto is selected d, the phone e will use the first available e account w when placing calls to th...
  • Page 43 User Guide for the SIP-T41P IP Phone Enter the name in the Display Name field. Click Confirm to accept the change. Note You can configure an access URL for remote phone book via web user interface only. To access your corporate directory via phone user interface: Press Menu->Directory->Remote Phone Book.
  • Page 44 Customizing Your Phone Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can place a call from the result list. To place a call from the corporate directory: Press Menu->Directory->Remote Phone Book.
  • Page 45 User Guide for the e SIP-T41P IP P hone all Histor ry Mana agement The SIP-T T41P IP phone e maintains c call history list ts of Placed C Calls, Receiv ed Calls, Miss Calls and d Forwarded d Calls. The ca...

  • Page 46: Headset Use

    Custom mizing Your P hone Pres s the Option soft key, and d then select Move to Co ntacts (or Ad dd to Blacklis from m the prompt t list. Ente er the desired d values in th e correspond ding fields.

  • Page 47: Headset Prior

    User Guide for the SIP-T41P IP Phone Headset Mode Activation/Deactivation To activate the headset mode: Press on the phone. The headset key LED illuminates solid green when the headset mode is activated. Press the line key or the Answer soft key to answer an incoming call, the call will be connected to your headset automatically.

  • Page 48: Dual Headset

    Customizing Your Phone To use the headset prior feature, you should activate the headset mode in advance: Physically connect the headset. Press to activate the headset mode. Note If the headset prior feature is enabled, the headset mode will not be deactivated until you press the Headset key again.

  • Page 49: Dss Keys

    DSS Keys There are two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced in the following. The SIP-T41P IP phone supports 15 line keys. Line Keys You can assign predefined functionalities to the line keys. You can also define a label for the line key feature which will appear on the LCD screen.
  • Page 50 Customizing Your Phone third page. The right bottom line key is used to switch pages. The following figure shows an example: The following table lists the page icon status: Icons Description Indicates the current page of the line keys. Indicates the non-current page of the line keys. You can configure the page icon and page switch key LED to indicate the different status.
  • Page 51 User Guide for the SIP-T41P IP Phone The line key features are explained in the following subchapters in detail: Line Speed Dial Voice Mail Directed Pickup Group Pickup DTMF Prefix Local Group XML Group LDAP Conference Forward Transfer Hold Group Listening...
  • Page 52 Customizing Your Phone If you select Float in the Value field, the phone will automatically switch to the page the line key is located when the line key receives an incoming call. Speed Dial You can use this key feature to speed up dialing the numbers often used or hard to remember.
  • Page 53 User Guide for the SIP-T41P IP Phone Label (key label displayed on the LCD screen) Value (the group pickup feature code) Usage: Press the DSS key on your phone when a phone number in the group receives an incoming call. The call is answered on your phone.
  • Page 54 Customizing Your Phone quickly. You should configure the remote phonebook in advance. For more information, refer to Remote Phonebook on page 35. Dependencies: Type (Key Event) Key Type (XML Group) XML Group (the remote group name you want to access if the remote phonebook is configured) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the remote group specified in the XML Group field.
  • Page 55 User Guide for the SIP-T41P IP Phone Transfer You can use this key feature to handle the call differently depending on the transfer mode on DSS key when there is an active call on the phone. Dependencies: Type (Key Event)
  • Page 56 Customizing Your Phone Group Listening You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time. It is suitable for the group conversation which has more than one person at one side. You are able to speak and listen through the handset/headset, meanwhile the others nearby can only listen through the speaker.

  • Page 57: Programmable Keys

    You can configure the programmable keys via web user interface only. Account Management You can register one or multiple accounts on the SIP-T41P IP phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account.
  • Page 58 Customizing Your Phone Select Enable from the Activation field. Enter the desired values in Label, Display Name, Register Name, User Name, Password and SIP Server1 fields respectively. Contact your system administrator for more information. Press the Save soft key to accept the change or the Back soft key to cancel. Repeat steps 2 to 5 until you have registered all accounts.

  • Page 59: Dial Plan

    Dial Plan Dial plan is a string of characters that governs the way your SIP-T41PIP phone processes the inputs received from your phone keypad. The SIP-T41P IP phone supports the following dial plan features: Replace Rule...

  • Page 60: Replace Rule

    Customizing Your Phone Replace Rule You can configure one or more replace rules to remove the specified string and replace it with another string. You can configure a pattern with wildcards (expression syntax refer to the table above), so that any string that matches the pattern will be replaced.
  • Page 61 User Guide for the SIP-T41P IP Phone Edit the values in the Prefix and Replace fields. Enter the desired line ID in the Account field or leave it blank. Click Edit to edit the replace rules. To delete one or more replace rules via web user interface: Click on Settings->Dial Plan->Replace Rule.

  • Page 62: Area Code

    Customizing Your Phone Time Out for Dial-Now Rule You can configure the interval for dial-now rules. That is, you can configure your phone to dial out the phone number automatically, which matches a dial-now rule, after the specified delay time. To configure the time out for dial-now rule via web user interface: Click on Features->General Information.

  • Page 63: Block Out

    User Guide for the SIP-T41P IP Phone For more information about the valid values of Account field, refer to Replace Rule on page 53. Click Confirm to accept the change. Note The default values of minimum and maximum length are 1 and 15 respectively.

  • Page 64: Live Dialpad

    Customizing Your Phone Live Dialpad You can enable the live dialpad feature on the SIP-T41P IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key. You can also configure a period of delay time to dial out the phone number. The phone will dial out the phone number automatically after the specified delay time.
  • Page 65 User Guide for the SIP-T41P IP Phone The valid values range from 0 to10. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure hotline via web user interface at the path Features->General...

  • Page 66: Basic Call Features

    User Guide for the SIP-T41P IP Phone Basic Call Features The SIP-T41P IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 67 Call Fea atures acing Ca alls You can n place a cal ll in three wa ys using your r SIP-T41P IP p phone: Using g the handse Using g the speake erphone Using g the headse You can...
  • Page 68 User Guide for the e SIP-T41P IP P hone With h the handse t on-hook, en nter the desir red number u using the key ypad. Pres or the e Send soft ke To place e a call using g the headset...
  • Page 69 Basic Call Features Answering Calls When you are not in another call, you can answer a call in three ways: Using the handset Using the speakerphone Using the headset Note You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft key.
  • Page 70 User Guide for the e SIP-T41P IP P hone incoming ca all is answered d and the or iginal call is p placed on ho old. Pres to acc cess the new call. Pres or the Answer soft k key.

  • Page 71: Auto Answer

    Basic Call Features Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note You can enable the recent call in dialing feature via web user interface only. To view placed calls list when the phone is in the dialing interface: Pick up the handset, press the speakerphone or press the line key.
  • Page 72 User Guide for the e SIP-T41P IP P hone Pres , or the Switc ch soft key to o select Enab ble from the A Auto Answer field. Pres s the Save so oft key to acc cept the cha...

  • Page 73: Call Return

    asic Call Fea atures Pres s the OK soft key to activ ate auto red dial. phone LCD s screen prom pts the follow wing: Wait t for a period d of time or p press the OK s soft key to red dial the phon ne number.
  • Page 74 asic Call Fea atures phone LCD s screen indica ates that the call is on mu ute. To un-m ute a call: Pres again n to un-mute the call. mute key LED D turns off. all Hold/R Resume You can n place an ac ctive call on hold.

  • Page 75: Do Not Disturb (Dnd)

    User Guide for the SIP-T41P IP Phone Do Not Disturb (DND) You can use the DND feature to reject incoming calls automatically on the phone and the callers can hear a busy signal or a message depending on your server.
  • Page 76 asic Call Fea atures icon on the idle scre een indicates s that the DN D feature is e enabled. Inco oming calls w will be rejecte ed automatic cally and "n M Missed Call(s) )" ("n" indicat number of th he missed ca lls) will promp pt on the LCD...
  • Page 77 User Guide for the SIP-T41P IP Phone Incoming calls will be rejected automatically and "n Missed Call(s)" ("n" indicates the number of the missed calls) will be prompted on the LCD screen. Note The prompt message displays only if the Missed Call Log feature for the line is enabled.

  • Page 78: Call Forward

    Basic Call Features Call Forward You can configure your phone to forward incoming calls to another party by the static forwarding. You can also forward calls while your phone is ringing, refer to the dynamic forwarding. Static Forwarding You can configure three types of call forward: Always Forward: Incoming calls are immediately forwarded.
  • Page 79 User Guide for the e SIP-T41P IP P hone To enab le call forwar rd in phone m mode: Pres s Menu->Fea atures->Call F Forward. Pres to select the e desired forw warding type e, and then p press the Ente er soft key.
  • Page 80 asic Call Fea atures 4) (Optiona al.) Enter the no answer fo orward on co ode or off cod de respective ely in the On C Code or Off C Code field. Pres s the Save so oft key to acc cept the cha ange or the B Back soft key...
  • Page 81 User Guide for the e SIP-T41P IP P hone 1) Press , or the Switch so oft key to sele ect Enable fro om the Busy field. 2) Enter the e destination number you u want to forw ward incomin...
  • Page 82 asic Call Fea atures Lines?”. 3) Press the e OK soft key to accept th he change o or the Cancel l soft key to cancel. Pres s the Save so oft key to acc cept the cha ange or the B Back soft key to cancel.
  • Page 83 User Guide for the e SIP-T41P IP P hone Ente er the numbe er you want to o forward the e incoming c call to. Pres , or the Send d soft key. phone LCD s screen prom pts a call forw...

  • Page 84: Call Waiting

    Conf sof ft key. The SIP P-T41P IP pho one also supp ports the netw work confere ence feature. Note The ne twork confere...

  • Page 85: Conference

    User Guide for the e SIP-T41P IP P hone active call is placed on h hold. Ente er the numbe er of the seco ond party an d press , or the e Send soft k key. en the secon...
  • Page 86 asic Call Fea atures To config gure the netw work confere ence via web b user interfac Clic k on Accoun nt->Advanced Sele ect Network C Conference f from the pull- -down list of C Conference T Type. Ente er the confere ence URI (e.g g., conferenc ce@example...

  • Page 87: Call Park

    User Guide for the e SIP-T41P IP P hone all Park You can n use call par rk feature to place a call on hold, and d then retriev ve the call fro another phone in the e system (for...

  • Page 88: Call Pickup

    You can use call pickup feature to answer someone else’s incoming call on the phone. The SIP-T41P IP phone supports the directed call pickup and group call pickup features. Directed call pickup is used for picking up a call that is ringing at a specific phone number.

  • Page 89: Group Call Pickup

    User Guide for the SIP-T41P IP Phone Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To pick up a call directly: Pick up the handset. The DPickup soft key appears on the LCD screen.
  • Page 90 Basic Call Features Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: Click on Account. Select the desired account from the pull-down list of Account.

  • Page 91: Anonymous Call

    User Guide for the e SIP-T41P IP P hone GPickup soft t key appear rs on the LCD D screen. Pres s the GPicku p soft key on n your phone e when a pho one in the gro oup receives...
  • Page 92 asic Call Fea atures Account t->Basic. To place e an anonym mous call: Using g the specific c line on the phone to pla ace a call to o phone B. LCD screen o of phone B p prompts an in ncoming call from anonym mity.

  • Page 93: Busy Lamp Field (Blf)

    Advance d Phone Fea atures dvanced d Phon ne Feat ures This chap pter provides s operating in nstructions fo or the advanc ced features s of the SIP-T4 41P IP phone. T The topics inc clude: Busy y Lamp Field (BLF) Call Recording...
  • Page 94 User Guide for the e SIP-T41P IP P hone Pres , or the Switc ch soft key to o select the d desired line fr rom the Acco ount ID fie eld. tional.) Enter r a string that t will appear...
  • Page 95 Advanced Phone Features In the following figure, the phone LCD screen shows an incoming call from 1001 on the monitored line. When there is an active call on the IP phone, you can transfer the active call to the monitored phone number directly by pressing the BLF key. The phone transfers the active call differently depending on the transfer mode on DSS key.
  • Page 96 User Guide for the e SIP-T41P IP P hone all Recor rding You can n record calls s by pressing a record key y on the SIP-T T41P IP phone e. There are 2 different t ways of con nfiguring call...
  • Page 97 Advance d Phone Fea atures The Reco ord/URL Reco ord keys con ntrol the reco rding and are e available: ring an active e call en calls are o on hold or m ring a blind o or attended t ransfer ring a confer rence call...
  • Page 98 User Guide for the e SIP-T41P IP P hone which m means actual personal off fices would b be often vaca ant, consumi ing valuable space a and resources You can n use Hot Des sking on the S SIP-T41P IP ph...
  • Page 99 Advance d Phone Fea atures tercom Intercom m is a useful fe eature in an office enviro onment to qu uickly connec ct with the operato r or the secre etary. You ca an press the i ntercom key y to automati ically connec with a re emote extens...

  • Page 100: Incoming Intercom Calls

    User Guide for the SIP-T41P IP Phone enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone, the active call is placed on hold. Intercom features you need to know:...

  • Page 101: Sending Rtp Stream

    Advance d Phone Fea atures Intercom m Tone You can n enable or d disable the ph hone to play a warning to one when rec ceiving an intercom m call. If Interc com Tone is enabled, the e phone play ys a warning tone to alert t you...

  • Page 102: Multicast Paging

    User Guide for the SIP-T41P IP Phone You can also configure a multicast paging key via web user interface at the path DSSKey->Line Key. You can also configure the phone to use a default codec for sending multicast RTP stream via web user interface.

  • Page 103: Receiving Rtp Stream

    Advanced Phone Features The following figure shows a multicast RTP session on the phone: Press the Hold soft key to place the current multicast RTP session on hold. Press the Cancel soft key to cancel the multicast RTP session. Note Multicast RTP is one way only from sender to the multicast address(es) (receiver).

  • Page 104: Music On Hold

    User Guide for the SIP-T41P IP Phone Select the desired value from the pull-down list of Paging Barge. Select the desired value from the pull-down list of Paging Priority Active. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:10008) which the phone listens for incoming RTP multicast in the Listening Address field.

  • Page 105: Automatic Call Distribution (Acd)

    The ACD feature on the SIP-T41P IP phone allows the ACD system to distribute large volumes of incoming calls to the registered IP phone users. To use this feature, you should configure an ACD key in advance.
  • Page 106 User Guide for the e SIP-T41P IP P hone Pres , or the Switc ch soft key to o select ACD D from the Typ pe field. tional.) Enter r the string th at will appea ar on the LCD...

  • Page 107: Messages

    Messages Voice Mail You can leave voice mails for someone else on the SIP-T41P IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone, and the power indicator LED will slow flash red.

  • Page 108: Message Waiting Indicator (Mwi)

    This is cleared only when you retrieve all voice mails or delete them. For some particular servers, the MWI service is unsolicited. So the SIP-T41P IP phone just needs to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited.
  • Page 109 Advanced Phone Features Options Description To use this feature, you should also configure the voice mail number. Note Whether the phone subscribes the MWI messages to the account or the voice number MWI service depends on the server. Contact your system administrator for more information.
  • Page 110 User Guide for the SIP-T41P IP Phone Enter the desired voice number in the Voice Mail field. Click Confirm to accept the change.

  • Page 111: Troubleshooting

    Troubleshooting Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T41P IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
  • Page 112 User Guide for the SIP-T41P IP Phone You can also find the MAC address from the phone’s bar code on the back of the phone. Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For...
  • Page 113 Troubleshooting identify the account, while a register name matched with a password is used for authentication if the server requires. Display name is the caller ID that will display on the callee’s phone LCD screen. Server configuration may override the local configuration. Why does the phone play a tone when hold? How to disable it? When the phone is hold, it will play a hold tone every 30 seconds to prompt that the phone is being hold status.
  • Page 114 User Guide for the SIP-T41P IP Phone Click Confirm to accept the change. You can also contact your system administrator for help. Note If logging in the web user interface of the phone with the user credential, you need to enter the current user password in the Old Password field.
  • Page 115 Troubleshooting Note The SRTP feature is not available on all servers. Contact your system administrator for more information...
  • Page 116 User Guide for the SIP-T41P IP Phone How to reboot the phone? To reboot the phone via web user interface: Click on Settings->Upgrade. Click Reboot to reboot the IP phone. Note Any reboot of the phone may take a few minutes.
  • Page 117 Troubleshooting How to export system log? We may need you to provide debug log information to help analyze your problem. By default, you can export the debug system log information to local PC. To export the system log to local PC via web user interface: Click on Settings->Configuration.
  • Page 118 User Guide for the SIP-T41P IP Phone Click Export to save the configuration file to your local system. To import the phone configurations via web user interface: Click on Settings->Configuration. Click Browse to select a configuration file from your local system.
  • Page 119 Troubleshooting Click OK to confirm upgrading. How to reset the phone? Reset the phone to factory configurations after you have tried almost all troubleshooting suggestions but do not solve the problem. You need to note that all customized settings will be overwritten after reset. To reset the phone via phone user interface: Press Menu->Settings->Advanced Settings (password: admin) ->Reset to Factory.

  • Page 120: Regulatory Notices

    Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND,...
  • Page 121 Regulatory Notices Environmental Requirements Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dusts. Place the device on a stable and level platform. Please place no heavy objects on the device in case of damageand deformation caused by the heavy load.
  • Page 122 User Guide for the SIP-T41P IP Phone Use a piece of soft, dry and anti-static cloth to clean the device. Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other peril...

  • Page 123: Appendix A - Time Zones

    User Guide for the SIP-T41P IP Phone Appendix A - Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00...
  • Page 124 Appendix A-Time Zones +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman) +02:00 Latvia(Riga) +02:00 Lebanon(Beirut) +02:00 Moldova(Kishinev) +02:00 Russia(Kaliningrad) +02:00 Romania(Bucharest) +02:00 Syria(Damascus) +02:00 Turkey(Ankara)

  • Page 125: Index

    User Guide for the SIP-T41P IP Phone Index General Settings Getting Started About This Guide Account Management Hardware Component Instructions Account Registration Headset Use Adding Contacts Headset Activation/Deactivation Administrator password Hotline Anonymous Call Hot Desking Anonymous Call Rejection Answering Calls...
  • Page 126 Index Recent Call In Dialing Redialing Numbers Registration Regulatory Notices Remote Phonebook Replace Rule Ring Tones Safety Instructions Search Source List in Dialing Searching for Contacts Semi-attended Transfer Service Agreements System Customizations Date and Time Time Zones Troubleshooting Voice Mail Volume Warranty Web User Interface...

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