Error Code; List Of Error Codes - Canon MF6500 Series Service Manual

Canon mf6500 series laser multifunction printer
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13.1 Error Code

13.1.1 List of Error Codes

LaserBase MF6530 / / LaserBase MF6540PL / LaserBase MF6550 / KaserBase MF6560PL / / LaserBase MF6580PL
Display
Detail Code
Code
E000
0000
E001
0000
0001
E002
0000
E003
0000
0001
E010
0000
E100
0000
E197
0000
E716
0000
E733
0000
E736
0000
E739
0000
E805
0000
E808
0000
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Main Cause/Symptom
Startup error
The temperature detected by the main or sub thermistor does
not rise to the specified value during startup control.
Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature
(235 deg C) during temperature control.
Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature
(300 deg C) during temperature control.
Low temperature during temperature control.
The target temperature is not reached during temperature
control.
Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has
reached the specified value, it does not reach the specified
value during initial rotation.
Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has
reached the specified value, it does not reach the specified
value during initial rotation.
Main motor failure
The main motor is faulty.
BD detection PCB failure
The BD detection PCB is faulty.
Printer engine communication error
Erroneous communication between the DC controller PCB and
image processor PCB was detected.
Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after
power-on, detection of normal connection to the optional
cassette, and start of communication.
Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
CCU communication error
The installed modem PCB is incompatible.
Erroneous communication between controller and network board
The installed network board is incompatible.
Fan failure
The fan is faulty.
Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
T-13-1
- Check the fixing film connector.
- Replace the fixing film unit.
- Replace the DC controller PCB.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
- Check the connector of the main motor.
- Replace the main motor.
- Replace the DC controller PCB.
- Check the connector of the BD detection PCB.
- Replace the laser scanner unit.
- Replace the DC controller PCB.
- Check the connectors of the DC controller PCB and image
processor PCB.
- Replace the DC controller PCB for normal connection.
- Replace the image processor PCB.
- Check the connectors of the optional cassette PCB and DC
controller PCB.
- Replace the optional cassette PCB for normal connection.
- Replace the DC controller PCB.
- Check the connectors of the DC controller PCB and image
processor PCB for normal connection.
- Check the power supply of the printer (Check whether
initialization is performed at startup).
- Replace the DC controller PCB or image processor PCB.
- Check the connectors of the image processor PCB and modem.
- Replace the modem PCB.
- Replace the image processor PCB.
- Check the connectors of the image processor PCB and LAN
PCB for normal connection.
- Replace the LAN PCB.
- Replace the image processor PCB.
- Check the fan connector.
- Replace the fan.
- Replace the DC controller PCB.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the fixing drive motor.
- Replace the DC controller PCB.
- Replace the power supply PCB.
Chapter 13
Countermeasure
0011-6947
13-1

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