Problem Conditions; Problems Indicated By Error Codes Or Messages - Lexmark 4227 User Manual

Problem Conditions

Problems Indicated by Error Codes or Messages

Symptom
001 Paper Out
002 Paper Jam
118
Chapter 6: Solving Printer Problems
Perform the steps listed for each condition to correct the problem.
Probable Causes and Actions
• End-of-form (EOF) condition.
Action: Load forms or paper in the printer and press Start/
Stop.
• Forms are loaded incorrectly.
Action: Check that the forms are loaded correctly. For
help, see "Loading Continuous Forms" on page 70.
• Paper jam condition.
Action: Turn off the printer and remove the jammed paper
from the printer (see "Clearing Paper Jams" on page 117).
• Forms used do not meet specifications.
Action: Use forms that meet specifications. See "Paper
Types and Sizes" beginning on page 55.
• Ribbon guide is broken.
Action: Change the ribbon cartridge. For help, see
"Installing the Ribbon Cartridge" on page 4.