Lexmark 4227 User Manual page 11

4
Rotate the ribbon advance knob on the ribbon cartridge
counterclockwise to ensure that the ribbon feeds smoothly. If
necessary, untwist the ribbon.
5
Manually move the ribbon guide to the far side of the
cartridge, as shown below, then rotate the ribbon advance
knob to take up any slack in the ribbon.
Ribbon Guide
Chapter 1: Getting Started
5