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Service Messages
The following service messages may appear in the message window.
»
Note: A service message sometimes occurs as a result of an unusual
combination of events, not because of an actual problem. When the
printer stops and a service message displays in the message window,
turn the printer off and then back on. This often clears the service
message indicator, and printer operation resumes. Always try this
before making a service call.
Service calls should be placed to the vendor from whom you pur-
chased the printer. If you can't get service from your vendor, see
appendix A, "QMS Customer Support," for more information.
This message...
CALL FOR SERVICE
ENGINE ERROR 1
CALL FOR SERVICE
ENGINE ERROR 10
CALL FOR SERVICE
ENGINE ERROR 11
CALL FOR SERVICE
ENGINE ERROR 12
CALL FOR SERVICE
ENGINE ERROR 20
CALL FOR SERVICE
ENGINE ERROR 21
Troubleshooting
indicates...
A fuser unit error.
A main motor error.
A scanner motor error.
A fan motor error.
A beam detect error.
The controller failed to respond
to a VSYNC request.
Service
Messages
Do this...
Contact your QMS
vendor.
6-11
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