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QMS 1800428-001B Reference Manual

Qms magicolor cx reference guide
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Summary of Contents for QMS 1800428-001B

  • Page 1 ® ®...

  • Page 2: Copyright Notice

    3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/ Apple Computer, Inc. VINES/Banyan. CompuServe /H & R Block. DEC, DECnet, VMS/ Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/International Business Machines Corporation.

  • Page 3: Upper Case

    The following typographic conventions are used in this manual: Text you type, and messages and information Mixed-Case displayed on the screen Courier Variable text you type; replace the italicized word(s) Mixed-Case with information specific to your printer or computer Italic Courier Information displayed in the printer message UPPERCASE...
  • Page 4 This manual describes the following versions of the magicolor CX printer: a version with 8 MB RAM, a version with 20 MB RAM, a ver- sion with 32 MB RAM, and a version with 40 MB RAM. The 32 MB and 40 MB versions come standard with an internal hard disk, a SCSI interface, and an Ethernet or Token-Ring network interface.
  • Page 5 Configuration Methods ... 1-2 The Configuration Menu ... 1-4 About the Control Panel ... 1-5 The Message Window 1-6 The Control Panel Indicators 1-7 The Control Panel Keys 1-8 About the Configuration Menu ...1-10 Accessing the Configuration Menu 1-11 Selecting Configuration Menu Options 1-11 Changing Character Information 1-13 Saving Configuration Changes 1-15 Canceling Configuration Changes 1-16...

  • Page 6: Table Of Contents

    Administration Menu ... 1-20 Communications 1-20 This menu contains several options that allow you to configure the printer's communication parameters to match the host and application parameters 1-20 Emulations 1-34 Special Pages 1-49 Printer Start-Up Options 1-52 Memory 1-53 Printer Engine Features 1-60 Miscellaneous 1-63 Disk Operations 1-65 Available Options and Accessories ...
  • Page 7 Installing an Internal IDE Hard Disk ...2-34 Attaching External Hard Disks ...2-37 Formatting a Hard Disk ...2-39 Installing Fonts ...2-41 Removing Fonts 2-42 Installing an Emulation ...2-44 Updating System Software ...2-45 Choosing the Appropriate System Software Files for Downloading 2-45 Installing the System Software 2-46 Downloading System Software to a Functional Printer—...
  • Page 8 FCC Statement 3-35 Canadian Users Notice 3-35 Laser Safety 3-36 Warranty Considerations 3-36 Sources of Support ...2 Your QMS Vendor 2 Your Application Vendor 2 Q-FAX 2 The QMS Corporate Bulletin Board System 3 CompuServe 3 Internet 3 The QMS Customer Response Center (CRC) 4 QMS World-wide Offices ...5...
  • Page 9 “Configuration Methods” on page 2 “The Configuration Menu” on page 4 “About the Control Panel” on page 5 “About the Configuration Menu” on page 10 “Operator Control Menu” on page 17 “Administration Menu” on page 20...

  • Page 10: The Configuration Menu

    You can configure the printer in the following ways: Through an application or a driver Through the printer control panel Through PS Executive Series Utilities Through printer commands Through a remote console (for network users) The best way to control the printer is through your application and a printer driver.

  • Page 11: Using Remote Console

    the utilities disk for information on installing the utilities, and see the utilities on-line help for details on using the software. Printer commands (such as PostScript operators, QMS Document Option Commands [DOCs], and HP PCL and HP-GL commands) allow advanced users to enable features on a per-job basis. Refer to your language documentation for specifics on HP PCL and HP-GL commands.

  • Page 12: Operator Control

    Previous Operator Control Select Copies Collation Orientation Inputbin Chain Inputs Color Separation Color Model Manual Feed Size Media Disk Operations (appears only if a hard disk is installed) Install Option Remove Option Format Disk Collation Spool Overflow Online/ Offline Menu Next Administration Select...
  • Page 13 The control panel, located on the front of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. The control panel consists of the following parts: A 2-line, 32-character message window displays status and con- figuration information.

  • Page 14: The Message Window

    The control panel message window provides status and configuration information. Status messages are listed in chapter 4, “Troubleshoot- ing,” of the user’s guide. Status messages display in order of priority if the printer is on line; they don't display if the printer is off line. When you're in the Configuration menu, the top line of the message window displays the name of the current menu, and the bottom line displays the name of an option within that menu.
  • Page 15 Lights when the printer is on line and ready to accept and process new print jobs. Lights when the printer is receiving data from one or more of the simultaneous interfaces. This indicator is usually accompanied by a status message in the message window. Lights when the printer requires operator intervention.
  • Page 16 The printer control panel has eight function keys. The top row of keys (Online/Offline, Tray Select, Media, Cancel) is for frequently used operations. The bottom row of keys is used to navigate menus, select options, and enter values. Note: When you're in configuration mode (that is, if you have entered »...
  • Page 17 The Media key is used to tell the printer whether paper or transparencies are in the currently selected cassette. The factory default for both upper and lower cassettes is paper. Press the Cancel key to cancel the “oldest” print job currently printing, interpreting, or spooling;...
  • Page 18 The printer’s configuration menu allows you change the default printer configuration settings. Any changes made to the configuration will reside as new default settings and affect all subsequent print jobs. The options in the configuration menu are organized under these main menus: Operator Control Menu Use this menu to select document processing options such as...
  • Page 19 To access the configuration menu, make sure the printer is idle (IDLE displays in the message window), then press the Online/Offline key to take the printer off line (the Online/Offline indicator is not lighted), and finally press the Menu key. For example, the following table shows how to use control panel keys to access the printer configuration menu.
  • Page 20 For example, the instructions below show how to change the default printer emulation from ESP to PostScript: Press to... this key Online/ Turn off the Online/Offline indicator and Offline ready the printer for configuration. Menu Access the configuration menu. Next Advance to the Operator Control/ Administration menu.
  • Page 21 Sometimes, rather than selecting an option, you need to enter char- acter information, like a number or a word. Entering character information through the control panel is similar to setting the time and date on a digital watch. Use the following keys to change the current input character: Press this key to...
  • Page 22 Next Advance to the Administration menu. Select Access the Administration menu Next Advance to the Communications/ Emulation menu. Select Access the Emulations menu. Advance to the Emulations/HP-GL menu. EMULATIONS Next Select Access the HP-GL menu. Next Advance to the HP-GL/Scaling Percent menu.
  • Page 23 Before the printer can accept print jobs with configuration changes, the changes must be saved. For example, to save configuration changes after exiting a menu, press the control panel keys in the order shown in the following table. The printer responds by displaying a status message in the message window.
  • Page 24 If you change a configuration option and then decide to cancel that change, you can do so when exiting the configuration menu. For example, to cancel your configuration changes, press the control panel keys in the order shown in the following table. The printer responds by displaying a status message in the message window.
  • Page 25 The Operator Control menu consists of the following submenus: Copies Orientation Chain Inputbins Color Separation Manual Feed Size » Note: The printer must be turned off and on again before changes to this menu take effect (except changes to the Copies menu). The Media key on the printer's control panel provides a faster means of changing this setting, but does not contain a thick stock option.
  • Page 26 Orientation Specifies whether text and graphics are placed on the page in a portrait or landscape orientation. Menu Operator Control Orientation Inputbin Allows you to select the default cassette (inputbin) from which media is drawn into the printer. Menu Operator Control Inputbin Notes: The lower inputbin refers to the optional lower cassette.
  • Page 27 Color Model Use this option to select between full-color or monochrome printing. Menu Operator Control Color Model Manual Feed Size Use this option to select the size of the print medium to be fed manually. Menu Operator Control Manual Feed Size Notes: The Envelope setting should be used if your envelope size doesn’t match any of the other listed envelopes sizes.
  • Page 28 The Administration menu consists of the following submenus: Communications Emulations Special Pages Memory This menu contains several options that allow you to configure the printer's communication parameters to match the host and application parameters Timeouts The Timeouts options limit the amount of time the printer waits on transmission from the host for various types of data.
  • Page 29 Print Job Timeout The print job timeout is the maximum number of seconds the printer processes a print job before it ends the job. Menu Administration Communications Timeouts Job Timeout Notes: A value of 000 is the same as infinity (no timeout). ESP Timeout The ESP timeout is the maximum number of seconds the printer waits to match an emulation before printing the job in the default...
  • Page 30 Emulation Sets the serial interface emulation. Menu Choices Administration Communications Serial Emulation Min K Spool Sets the minimum number of kilobytes of system memory allocated to the serial interface. Menu Choices Administration Communications Serial Min K Spool Notes: This value must be less than K Mem For Spool. A 00000 value does not turn off the spooling buffer for the serial interface.
  • Page 31 End Job Mode Enables (and identifies an end-of-job sequence) or disables data stream sensing for the end-of-document (EOD) command. Menu Choices Administration Communications Serial End Job Mode Baud Rate Sets the rate data is transmitted (bits per second) over the serial interface.
  • Page 32 Ignore Parity Specifies how the printer should handle parity errors. Menu Administration Communications Serial Ignore Parity Notes: Use the Administration/Communications/Serial/Parity menu to set parity. Receive Software Flow Control Sets the software communication protocol used by the printer to control communication from the host computer. Menu Administration Communications...
  • Page 33 Stop Bits Sets the number of stop bits transmitted per character. Menu Administration Communications Serial Stop Bits Hardware Flow Control Controls the flow of data between the printer and the host. Menu Administration Communications Serial Hdwe Flow Ctl Notes: If the host uses hardware flow control, set this option to match the type used by the host.
  • Page 34 PS Protocol Sets the binary communications protocol (BCP) for communicating over a serial interface to a PostScript printer. See chapter 3, “Technical Specifications,” of this manual for more information on PS Protocol. Menu Administration Communications Serial PS Protocol Choices Binary—Enables quoted binary communications protocol (BCP).
  • Page 35 Mode The parallel interface supports Centronics parallel communication as well as IEEE 1284 bidirectional parallel communication. Menu Administration Communications Parallel Mode Notes: The printer must be restarted for changes to the menu to take effect. You can either let the printer restart automatically after you save the change and exit from the Configuration menu, or you can wait for the change to take effect the next time you manually turn on the printer.
  • Page 36 Min K Spool Sets the minimum number of kilobytes of system memory allocated to the parallel interface. Menu Administration Communications Parallel Min K Spool Notes: This value must be less than K Mem For Spool. A 00000 value does not turn off the spooling buffer for the parallel interface.
  • Page 37 End Job Mode Enables (and identifies an end-of-job sequence) or disables data stream sensing for the end-of-document (EOD) command. Menu Administration Communications Parallel End Job Mode Choices None (default)—The printer recognizes only the PostScript ^D command. QMS EOD—The printer recognizes only the QMS %%EndOfDocument command.
  • Page 38 PS Protocol Sets the binary communications protocol (BCP) for communicating over a parallel interface to a PostScript printer. See chapter 3, “Technical Specifications,” of this manual for more information on PS Protocol. Menu Administration Communications Parallel PS Protocol Choices Binary—Enables quoted binary communications protocol (BCP).
  • Page 39 » Note: The LocalTalk menu appears only if the optional LocalTalk interface board is installed in the printer. Use the Administration/Communications/LocalTalk menu to set the LocalTalk interface values used for printer-host communication. Mode Enables or disables the communication interface. Menu Administration Communications LocalTalk...
  • Page 40 Connection Allows you to enable or disable print spooling. Menu Administration Communications LocalTalk Connection Notes: The printer must be restarted for changes to the Connection menu to take effect. You can either let the printer restart automatically after you save the change and exit the Configuration menu, or you can wait for the change to take effect the next time you manually turn on the printer.
  • Page 41 PS Protocol Sets the binary communications protocol (BCP) for communicating over a LocalTalk interface to a PostScript printer. See chapter 3, “Technical Specifications,” of this manual for more information on PS Protocol. Menu Administration Communications LocalTalk PS Protocol This option allows you to configure a network interface, if installed. See the QMS CrownNet documentation that came with the printer for information on the options available in this menu.
  • Page 42 Optional emulations appear only if installed. » Note: To choose an emulation or ESP for a particular interface, use the appropriate interface menu in the Administration/Communications menu. ESP Default Emulation The emulation sensing processor (ESP) feature of the printer analyzes incoming print jobs and identifies which emulation the printer will use.
  • Page 43 PostScript Halftone Type This menu allows you to choose a printer default screening option. Menu Administration Emulations PostScript Halftone Type Notes: Some application software may be set up to ignore the printer's color settings. For information on preventing this, see “Connecting to a PC”...
  • Page 44 Scaling Percent Identifies the percentage to reduce or enlarge an image. Menu Administration Emulations HPGL Scaling Percent Notes: To scale plots, select the paper size originally used for the plot in the Paper Type menu, and then enter the reduction or enlargement needed to fit the plot on the new page in the Scaling Percent menu.
  • Page 45 Enhanced Mode Increases the resolution of a downloaded character. Menu Administration Emulations HPGL Enhanced Mode Notes: The HP-GL user-defined character (UC) command downloads and draws characters with an encoding scheme that uses pen control movements and coordinate sequences. The characters are drawn on a grid that is superimposed on the character plot cell.
  • Page 46 Pen 1 - Pen 8 (Pen x/Width) Sets the width for the eight plotter pens. A width option is available for each pen. Menu Administration Emulations HPGL Pen x /Width Notes: A setting of “0” defaults the pen width to the pixel setting of “1.” Pen 1 - Pen 8 (Pen x/Color) Sets color for the eight plotter pens.
  • Page 47 HP PCL 5C Default Font Sets the default font for this emulation. Menu Administration Emulations HP PCL 5C Default Font Notes: * represents a scalable font (default point size [12 points] is used to scale the font and produce the characters in the selected size). If you use Select by Index to select a font by its font index, the printer uses the Administration/Emulations/PCL5/Default Font Idx value to choose the default font.
  • Page 48 Symbol Set Sets the character set used by the HP PCL5 emulation. Menu Administration Emulations HP PCL 5C Symbol Set Notes: Not all symbol sets are available with certain resident fonts. The Desktop, PS Math, Math 8, Microsoft-Pub, Pi-Font, PS-Text, Ventura-Intl, Ventura-Math, Ventura-US, and Windows symbol sets cannot be used with the resident bitmap fonts Courier 10, Courier 10 Italic, Courier 10 Bold, Courier 12, Courier 12 Italic, Courier 12 Bold, and LinePrinter.
  • Page 49 Line Termination Adds an indicator which controls the way the printer interprets CR (carriage return) and LF (line feed) characters. Menu Administration Emulations HP PCL 5C Line Termination Point Size x100 Specifies the point size for scalable fonts in 0.25 point increments. Menu Administration Emulations...
  • Page 50 Retain Temporary Allows you to choose whether to retain temporary HP PCL5 fonts and macros at the end of each print job. Menu Administration Emulations HP PCL 5C Retain Temporary Scalable Fonts Specifies whether to enable or disable the printing of HP PCL5 scalable fonts by an application.
  • Page 51 Menu Administration Emulations HP PCL 5C Scalable Fonts Notes: This feature may be useful when printing PCL4 documents which may inadvertently select unwanted scalable fonts. Default Font Index Sets the default font index when Select by Index is chosen in the Administration/Emulations/HP PCL 5C/Default Font menu.
  • Page 52 Monochrome HP-GL/2 Menu Administration Emulations HP PCL 5C Monochrome HP-GL/2 Pen Color Defaults: Pen 0 = White Pen 1 = Black Pen 2 = Red Pen 3 = Green Pen 4 = Yellow Pen 5 = Blue Pen 6 = Magenta Pen 7 = Cyan Notes: When set to off, this option maps pen colors as follows: Pen 0=White, Pen 1=Black, Pen 2=Red, Pen 3=Green, Pen 4=Yellow, Pen...
  • Page 53 Download Location Controls the default storage location of PCL objects (fonts, macros, and patterns). Menu Administration Emulations HP PCL 5C Downld Location Notes: Document Option Commands specifying resources override this option on a per-job basis (unless the location is specified as RAM, in which case DOC does not override).
  • Page 54 Lineprinter Point Size (in 100ths of an inch) Sets point size (in .01 point increments) of the font for the current print job. Menu Administration Emulations Lineprinter Point Sz 100ths Character Map Specifies the type of character map to be used. Menu Administration Emulations...
  • Page 55 Line Feed is Carriage Return-Line Feed Specifies whether each line feed (LF) in the print job is translated to a carriage return/line feed (CRLF) combination. Menu Administration Emulations Lineprinter LF is CRLF Carriage Return is Carriage Return-Line Feed Specifies whether each carriage return (CR) in the print job is translated to a carriage return/line feed (CRLF) combination.
  • Page 56 Autowrap Specifies whether long lines are to be wrapped to the next line instead of being truncated. Menu Administration Emulations Lineprinter Autowrap Lines Per Page Specifies the number of lines printed on a page before an automatic page eject. Menu Administration Emulations Lineprinter...
  • Page 57 If you have an optional emulation installed, such as LN03 Plus, see the documentation that came with it for a description of the options under the Administration/ Emulations menu. Printing a status page is a two-step procedure: Identify the type of status page you want to print, and then print it.
  • Page 58 Registration Page Prints a registration page. This page allows you to check color registration (placement of each of the process colors on the page). Menu Administration Special Pages Registration Page Notes: Color marks going around the outside of the page demonstrate horizontal and vertical color registration.
  • Page 59 Header Inputbin You can select the input bin (tray or cassette) from which the printer pulls media when printing the header page. Menu Administration Special Pages Header Inputbin Notes: If you used the Administration/Engine/Inputbin x Name options to change the names of the input bins, these names replace Upper and Lower in the message window.
  • Page 60 Trailer Page Inputbin You can select the input bin (tray or cassette) from which the printer pulls media when printing the trailer page. Menu Administration Special Pages Trailer Inputbin Notes: If you used the Administration/Engine/Inputbin x Name options to change the names of the inputbins, these names replace Upper and Lower in the message window.
  • Page 61 SYS\START If Do Sys Start is enabled, when the printer is turned on, the controller checks the hard disk, if present, for a PostScript file named SYS\START and executes this file. Menu Administration Startup Options Do Sys Start Notes: This file does not print. Information on creating a SYS\START file is available via Q-FAX (see appendix A, “QMS Customer Support,”...
  • Page 62 This is the best place for it for most users, but it can be reallocated to other memory clients. The value for each memory client must be evenly divisible by 4 KB: if a value is entered that is not evenly divisible by 4 KB, it is automati- cally converted to the next lower value that is divisible by 4 KB.

  • Page 63: K Mem For Psheap

    PostScript Heap Memory This is the amount of memory (KB) dedicated to the PostScript emulation interpreter. This memory holds downloaded PostScript emulation fonts, operators, and forms. The size range and default varies depending upon the amount of memory available on your system. This memory client is also known as virtual memory.
  • Page 64 Emulation Memory This is the amount of memory (KB) dedicated to non-PostScript emulations for temporary storage and for loading optional emulations. The size range and default varies depending upon the amount of memory available on your system. Increasing this client's memory allows more complicated non-PostScript jobs to print and allows larger, optional emulations or multiple emulations to be loaded and ready to process jobs, without having to be reloaded every time a job in that emulation is sent.
  • Page 65 Display List Memory This is the amount of memory (KB) dedicated to the display lists. The display list client holds the intermediate representation of pages to be printed in compressed blocks of data. The size range and default varies depending upon the amount of memory available on your system. Display List shares its memory with the PostScript heap.
  • Page 66 Disk Cache Memory This is the amount of memory (KB) dedicated to the disk cache, the area in which frequently used data is stored so it does not have to be continually read from and written to disk, if present (either an internal or an external drive).
  • Page 67 Enable Disk Swap If the printer has a hard disk, then Enable Disk Swap should be enabled to take full advantage of it. Disk swapping gives your printer virtual memory capability for all memory clients through the creation of a “swap file” on a hard disk.
  • Page 68 Clear Warning Use this option to clear a status message that doesn't automatically clear after the related corrective action is taken. Menu Administration Engine Clear Warning Notes: You should select the appropriate Clear Warning option each time you replace a developer cartridge, whether or not a warning message is actually displayed.
  • Page 69 This option allows you to adjust the horizontal and vertical placement of printed images. To check image alignment, print a standard status page (Administration/Special Pages/Print Status). When the printer is placing images properly, the alignment angle bar in the lower-left cor- ner of the status page is 0.5"/12.7 mm from the left and bottom edges of the page.
  • Page 70 Inputbin x Name These options are used to name input bins 1 and 2 (upper and (optional) lower cassette). Menu Choices Administration Engine Inputbin x Name Outputbin x Name Use this option to assign a name to the output bin. Menu Choices Administration...
  • Page 71 Manual Feed Timeout This option allows you to set the amount of time the printer waits for paper to be inserted into the manual feed slot before it cancels the job. Menu Administration Engine Man. Feed Timeout Notes: A value of 000 sets the timeout to infinity Restore Defaults If you need to cancel all of the configuration changes you have made, you can reset all of the configuration settings to their factory...
  • Page 72 New Flash Image The system software in your printer is stored on flash memory. This allows you to update the system software without opening the printer and installing new PROMs. Menu Administration Miscellaneous New Flash Image Notes: The procedures for downloading a new flash image are in chapter 2, “Printer Options.”...
  • Page 73 » Note: This menu appears only if the printer has a hard disk. Caution: If you connect to this printer an external hard disk you previously used with an earlier QMS Crown printer, this QMS magicolor CX software release will automatically reorganize the files on the hard disk when the printer is turned back on again.

  • Page 75: Available Options And Accessories

    “Available Options and Accessories” on page 2 “The Sheet Feeder” on page 4 “The Envelope Cassette” on page 8 “Font Cards” on page 12 “Security Cards” on page 14 “Removing and Replacing the Controller Board” on page 20 “Single In-Line Memory Modules (SIMMs)” on page 23 “The Intellifont SIMM”...
  • Page 76 The following options, accessories, and spare parts are available for your printer. Contact your QMS vendor for information on obtaining them. Documentation QMS Crown Document Option Commands QMS Crown Network Notes CrownCopy Color copier that attaches directly to a printer SCSI port. See the documentation that accompanied this option for installation and use instructions.
  • Page 77 Fonts HP ProCollection card Courier, Prestige Elite, Letter Gothic, Tms-Rmn, Helv, and LinePrinter Intellifont SIMM Clarendon, Courier, Garamond (Stempel), Times Roman, Albertus, Antique Olive, Letter Gothic, Line Printer, Omega, Univers, ITC Zapf Dingbats, Coronet, and Marigold Kanji Font SIMM Ryumin Light-KL, Gothic BBB-Medium (licensed to QMS by Morisawa and Company, Ltd.), Mincho Medium, Mincho Heavy, Gothic Bold, and Gothic Heavy (licensed to QMS by TypeBank)
  • Page 78 Unpack the sheet feeder and make sure you received the following: Sheet feeder unit Two small metal brackets Four large plastic corner brackets » Note: There may be several other pieces with the sheet feeder, but they are not required for this procedure. WARNING! Your printer weighs approximately 106 lbs (48 kg) without consumables.
  • Page 79 With the help of another person, pick up the printer by the four corners and align it above the sheet feeder. Keeping the printer level, lower it onto the sheet feeder . The bot- tom side edges of the printer rest inside the sides of the sheet feeder.
  • Page 80 Install the two small metal brackets using the following pro- cedure: Align one of the metal brackets with the outside of the metal post on the front right side of the sheet feeder. Make sure the holes on the post and bracket are centered and that the flange on the bottom of the bracket goes into the slot on the post.
  • Page 81 Snap the plastic brackets onto the appropriate corners of the sheet feeder. The inside corner of each bracket is labeled to indicate which cor- ner of the sheet feeder it fits in. These brackets also have small rims on the bottom that fit inside the edges of the sheet feeder. The sheet feeder is now installed.
  • Page 82 You can purchase an envelope cassette from your QMS vendor. The envelope cassette holds up to 30 24-lb (90 g/m2) DL and Com 10 envelopes. They should be the top-flap type with pre-folded sealing flaps. The leading edge (the edge that feeds into the printer) must be thin and well creased.
  • Page 83 The Envelope On the envelope cassette, open the stacker arm and set the side and rear envelope stackers to the correct envelope size.
  • Page 84 Set the envelope-size key to the correct envelope size. Lift the stacker arm and load 30 or fewer envelopes printing- side up, so that the flap side will be on the left when the envelope is pulled into the printer. Lower the stacker arm.
  • Page 85 Slide the envelope cassette into the printer. Make sure you select the correct envelope size through your software driver when printing.
  • Page 86 You can purchase cards containing fonts not resident on the printer. The printer can support two cards at once. Fonts cards may go in either of the two slots located on the front of the printer, below the control panel. Contact your QMS vendor for availability. Caution : Usually, the printer must be off line before you insert or remove a card.
  • Page 87 Insert the card into either slot with the front label side facing left toward the inside of the printer. Depending on the type of card you are installing, either turn the printer on again or put it back on line. To remove a card, use the following procedure: If you are removing a ProCollection card, turn off the printer.
  • Page 88 An optional security card allows the Operator Control and Administra- tion menus to be password protected, so that only users who know the password can change printer configurations. When a security card is installed, a new menu, Installation, appears in the printer's Configuration menu.
  • Page 89 Insert the security card into either slot with the card's front label facing left, toward the inside of the printer. Press the Menu key to enter the Configuration menu. Press the Next key until the following message displays in the con- trol panel message window: CONFIGURATION INSTALLATION...

  • Page 90: Use Operator Pwd

    Then, specify the password. (See “Changing Character Informa- tion” in chapter 1, “Printer Configuration,” for detailed instructions for entering alphanumeric values.) When you have entered the complete password, press the Select key. This saves the password and returns you to the Installation menu.

  • Page 91: Use Admin Pwd

    14 Press Select to enter this submenu. Press the Next key to display USE ADMIN PWD 15 Press Select. This returns you to the Installation menu. 16 Once the passwords are entered and activated, press the Menu key to return to the Main menu. The following message is displayed: SAVE CHANGES? 17 Press the Next key to display...
  • Page 92 The Installation menu appears only if a security card is installed. The system administrator uses the Installation menu to set passwords for the Operator Control and Administration menus. Operator Password Allows you to enter a password used to enter the Operator menu when enabled.
  • Page 93 Use Admin Password Determines if a password is required to enter the Administration menu. Menu Installation Use Admin Pwd Notes: Enter the password in the Installation/Admin Password menu. When a password is required to enter the Operator Control or Admin- istration menu, the message window will display ENTER PASSWORD if you press the Select key to enter the menu.
  • Page 94 Caution : It's very important to protect the controller board from electrostatic damage while performing this task. If an anti-static wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).
  • Page 95 Pull the controller board straight out and lay it on a flat sur- face. Caution: The following instructions are written for advanced users. Do not attempt this procedure if you have no experience working with circuit boards. Reinsert the controller board making sure it’s properly seated in its connectors.
  • Page 96 Tighten the two mounting screws. Reconnect all interface cables and the power cord, and then turn on the printer.

  • Page 97: Printer Options

    Note: If you’re installing an Intellifont SIMM, see “The Intellifont » SIMM” on page 26 for instructions. Intellifont SIMM and RAM SIMM connectors are not interchangeable. Follow the instructions in “Removing the Controller Board” on page 20, being careful to discharge electrostatic buildup before you begin.
  • Page 98 Remove the currently installed SIMM(s). Pull the latch on each side of the SIMM connector outward using your thumbs. Tilt the SIMM forward and lift it out of the connector.
  • Page 99 Insert the new SIMM into the connector closest to the edge of the board (J2). » Note: If you’re only going to install one SIMM, it must be placed in J1, the connector closest to the center of the board. Position the SIMM at a 60°...
  • Page 100 » Note: If you’re installing a RAM SIMM, see “Single In-Line Memory Modules (SIMMs)” on page 23 for instructions. Intellifont SIMM and RAM SIMM connectors are not interchangeable. An optional Intellifont SIMM increases the number of fonts available to the HP PCL 5 emulation on your printer from 20 to the 37 PCL 5 fonts available on a Hewlett-Packard LaserJet 4Si.
  • Page 101 Turn the controller board so that the Intellifont SIMM slot is on the side to you. Insert the SIMM into the connector. Position the SIMM at a 60° angle to the controller board, with the notch on the left side and the bottom edge in the connector. Then push the SIMM forward until you feel it fit into place behind the clips on either side of the connector.
  • Page 102 Follow the instructions in “Replacing the Controller Board” on page 21, being careful to follow the directions for elimi- nating electrostatic buildup. If your printer has 8 MB of RAM total, you must set the disk cache to a minimum of 48 KB (Administration/Memory/Disk Cache menu) to use the Intellifont SIMM.
  • Page 103 Use your PCL application to set the font for a single document. See your application documentation for information. Use the printer configuration menu to set the default font for all PCL documents. » Note: Before beginning this procedure, you must have a PCL 5 font list from the advanced status page.
  • Page 104 This section describes how to install an interface daughterboard. Only magicolor CX daughterboards can be used with the magicolor CX printer. Follow the instructions in “Removing the Controller Board” on page 20, being careful to eliminate electrostatic buildup before you begin. Using a Phillips screwdriver, remove an optional I/O plate.
  • Page 105 Attach the interface. Position the interface so the port slides into the opening you just created. Snap the interface onto the connector and the plastic standoff. It’s okay to push down gently with your thumb positioned on the interface right over the connector.
  • Page 106 Using the two screws you removed in step 2, fasten the new interface plate to interface card to hold the card in place. Follow the instructions in “Replacing the Controller Board” on page 21, being careful to eliminate static electricity. If your interface kit came with an external power supply box, attach it to the round connector next to the interface port;...
  • Page 107 An optional LocalTalk interface is available from your QMS vendor. Turn the printer off, remove the power cord, and disconnect all interface cables from the printer. Install the LocalTalk interface board. Instructions for installing it are in “Interface Daughterboards” on page 30.
  • Page 108 The internal IDE hard disk is identified by the hard disk device num- ber DSK7. The IDE hard disk assembly kit includes the following: IDE hard disk Plastic ribbon cable 4 screws Connect one end of the plastic ribbon cable to the hard disk. Align the colored edge of the cable with pin 1 on the hard disk connector.
  • Page 109 Connect the other end of the cable to the IDE-SCSI board. Align the colored stripe on the cable with pin 1 on the IDE-SCSI board connector (you’ll have to fold the cable to do this). Caution : The plastic ribbon cable is fragile. Handle it gently. Do not pull on it or push down hard on it.

  • Page 110: Formatting A Hard Disk

    Attach the hard disk to the IDE-SCSI board. Align the hard disk with the 2.5” hard disk outline on the IDE- SCSI board. The screw holes in the bottom of the hard disk should match up with the holes in the board. Fasten the hard disk to the board with the four screws provided in the kit.
  • Page 111 If your printer has a SCSI board installed, you to connect up to 3 external SCSI hard disks to the printer. The documentation that comes with your external SCSI (Small Computer System Interface) hard disk contains information on connecting and configuring the disk.
  • Page 112 Hard disks are identified by device numbers which you assign. Valid choices for external SCSI hard disks range from DSK0 to DSK6. (The recommended device number for the internal IDE hard disk is DSK7.) However, you cannot repeat numbers; each device number must be unique.
  • Page 113 You have two ways of formatting a hard disk: PS Executive Series Utilities Printer configuration menu Before you can use a formatted hard disk, you must increase the size of the disk cache. The way you do this depends on how much mem- ory your printer has.
  • Page 114 After you have accessed the Administration/Disk Operations menu, press the control panel keys in the order shown in the following table. The printer responds by displaying a status message in the message window. » Note: You may need to press the Next key one or more times to advance through the list of options.

  • Page 115: Using Font Cards

    Optional fonts can be installed in two ways: You may use optional fonts by inserting the font card in one of the card slots below the printer's paper cassette. However, when you remove the font card from the card slot, you can no longer use those fonts.
  • Page 116 Select Selects the disk and accesses the card address from which the optional font is being installed. Select Prompts you to insert the font card in one of the card slots below the printer’s media cassette. Begins reading data from the card and installing the appropriate files on the hard disk.
  • Page 117 Select Accesses the Remove Option/Dsk#: menu. Next Scrolls through the list of attached disks. Select Selects the disk and accesses the card address from which removal information is being read. Select Prompts you to insert the font card in one of the card slots below the printer’s media cassette.
  • Page 118 Optional emulations, such as LN03 or CCITT, are available as PostScript files on PC floppy disks. This section describes how to download an optional emulation from a floppy disk to the printer’s optional hard disk. » Note: At least one hard disk (internal or external) must be installed on the printer before you can download an emulation.

  • Page 119: Downloading

    The system software in your printer is stored on 4 MB of flash mem- ory. This allows you to update the system software without opening up the printer and installing new PROMs. Updated system software allows you to take advantage of future enhancements to the printer. Updating the system software is a three-step procedure: Choose the appropriate compressed system software files.
  • Page 120 Once you have identified the appropriate print system software disk set (using the table in the previous section), you must install the soft- ware on your computer’s hard disk before you can download it to the printer. Ensure that your computer has enough free hard disk space for the system software.

  • Page 121: Downloading System Software To A Functional Printer-Systemdl.ps

    At the DOS C:\ DIRECTORY prompt, type x :pkunzip x :system where DIRECTORY is the name of the new directory you created in step 2, and x is the name of the disk drive in which you inserted Disk 1. Follow the prompts.
  • Page 122 If the print system software is non-functional (the printer can’t start up), go to “Downloading System Software to a Non-Functional Printer” on page 56. If the print system software is functional (the printer starts up nor- mally, and IDLE displays in the message window), and if you decom- pressed the file SYSTEMDL.PS in the previous section, use these instructions.
  • Page 123 In the Chooser, choose the printer to be upgraded. Open PS Executive by double-clicking on the PS Exec icon. From the File menu, choose Print PS File. Click the Option button, make sure all options are disabled, and then click OK. Select the SYSTEMDL.PS file, and choose Send.
  • Page 124 Download the new system software PostScript file SYS- TEMDL.PS to the printer, over any available interface, the way you would normally send a PostScript file. For example, you might use PS Executive, copy, or fstprn from a PC, or qpr or put from a UNIX system. The downloading process takes about 5 minutes, depending on the size of the file and the speed of your computer.
  • Page 125 If the print system software is non-functional (the printer can’t start up), go to “Downloading System Software to a Non-Functional Printer” on page 56. If the print system software is functional (the printer starts up nor- mally, and IDLE displays in the message window), and if you decom- pressed the file SYSTEMLOADER (Macintosh) or SYSTEM.DL (PC) in the previous section, use these instructions.
  • Page 126 Take the printer off line. Access the Administration/Miscellaneous/New Flash Image menu. Select Yes in the New Flash Image menu. The printer waits for the new system software (image) to be sent from your Macintosh. (YES remains in the message window until the new image is sent.) Send the new system software image to the printer.
  • Page 127 After you have decompressed the system software, as described in the previous section, use the following procedure to update the sys- tem software in flash memory. » Note: If you’re using a serial port, skip to the following section, “PC— Serial Port.”...
  • Page 128 Print another advanced status page, and verify that the current configuration settings match the previous configuration set- tings (on the advanced status page printed in step 1). If there are differences in the configuration settings, correct them through the printer configuration menu. —...
  • Page 129 Set the PC’s baud rate to 38400 by typing modex.exe modex # 38400 n 8 1 where # is 1-4. See the MODEX.DOC file for more information on this program. Turn on the printer, wait for IDLE to appear in the message window, and then print an advanced status page.

  • Page 130: System.dl

    10 Send the new image to the printer. Type copy /b system.dl com # where # is 1 to 4. (/b refers to binary files.) If you’re not sure of the number of the serial port, check your PC’s documentation. The downloading process takes about 5 minutes, depending on the size of the file and the speed of your PC.

  • Page 131: The Control Panel Indicators

    If the current print system software is not functioning, you must con- nect your Macintosh to the printer’s serial port to reinstall the system software. The downloading procedure will not work over the LocalTalk or CrownNet interface in this case. Note: This downloading procedure requires a connection from the »...
  • Page 132 reboots with the new system image, prints a start-up page, and returns to IDLE. » Note: The new flash image does not erase the old image until the printer verifies that the new image is valid. — If the current print system software is not functioning, you must con- nect your PC to either the printer’s parallel or serial port to reinstall the system software.
  • Page 133 — If the current print system software is not functioning, you must con- nect your PC to either the printer’s parallel or serial port to reinstall the system software. The downloading procedure will not work over the CrownNet interface in this case. This method for downloading the system software from a PC should be used only when a parallel port is not available because it’s slower and because it requires a null modem cable (see the “Pinouts”...
  • Page 134 When the control panel indicators stop flashing (the mes- sage window will remain blank since the printer is non-func- tional), send the new system software file SYSTEM.DL to the printer. Type copy /b system.dl com # where # is 1 to 4. (/b refers to binary files.) If you’re not sure of the number of the serial port, check your PC’s documentation.

  • Page 135: Environmental Requirements

    “Controller Specifications” on page 3 “Environmental Requirements” on page 4 “Print Media and Consumables” on page 4 “Options, Accessories, and Replacement Parts” on page 5 “Pinout and Cable Specifications” on page 5 “Communication Modes” on page 11 “Document Option Commands” on page 20 “Notices”...
  • Page 136 Duty Cycle 5,000 color prints per month (maximum) 20,000 monochrome prints per month Print Method Cyan, magenta, yellow, and black electrophotographic recording with semiconductor laser. Dry toner image transfer to print media. Print Speed 12 pages per minute monochrome 6 pages per minute 2- or 3-color 3 pages per minute 4-color >>Note: These speeds are based on the use of letter or A4 size with 30% or less toner coverage.
  • Page 137 Electrical Frequency Requirements 60 Hz 2 Hz Power Requirement 120 V 10% Power Consumption Standby: 1000 W max.; 150 W ave. Operation: 1000 W max.; 250 W ave. Energy Saver Mode: less than 45 W Emulations PostScript Level 2 HP PCL 5 (HP XL 300) HP-GL 7475A/7550 Lineprinter Fonts...
  • Page 138 Memory 8, 20, or 32 MB, depending on which configuration is ordered (upgradable to 64 MB) 4 MB system flash memory 2 MB font PROM/mask ROM Hard Disk The 32 MB configuration of the printer ships with an internal IDE disk; 85 MB minimum Type IDT 79R3081E RISC microprocessor operating at 40 MHz Relative...

  • Page 139: Options, Accessories, And Replacement Parts

    See chapter 2, “Options” of this manual for a list of available printer options, accessories, and replacement parts. This table gives the pinouts for the printer’s 9-pin RS-232 interface port. Pin Name Not Used Receive Data (RXD) Transmit Data (TXD) Data Terminal Ready (DTR) Signal Ground (GND) Data Set Ready (DSR)
  • Page 140 This diagram gives the suggested cable pinouts for IBM PC/XT, PC/ AT, and compatible computers Not all serial cables are configured as shown and may require an additional null-modem adapter. Check with your cable vendor for compatibility. To download printer system software via the serial port, your hardware must have RTS and CTS support.
  • Page 141 These are the pinouts for the optional 8-pin LocalTalk cable: 1,2,7 These are the pinouts for a cable connecting the Macintosh printer or modem port to the printer’s serial port. To download printer system software from a Macintosh, you must have this type cable. Macintosh DB-9 HandshakeOut...
  • Page 142 Signal Pin No. Signal Description Strobe- Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 Acnlg- Busy+ Select Autofeed Reserved Ground Ground Vcc Test 19-30 Ground Iprime Fault- Reserved Reserved Reserved Selectin Notes to the Parallel Pinouts Table Direction refers to the direction of signal flow as viewed from the printer.
  • Page 143 Return denotes “twisted-pair return” and is to be connected at signal-ground level. When wiring the interface, be sure to use a twisted-pair cable for each signal and never fail to complete con- nection on the return side. To prevent noise effectively, these cables should be shielded and connected to the chassis of the system unit and printer, respectively.
  • Page 144 Your printer supports both IEEE 1284 bidirectional and Centronics parallel communication. If your computer supports IEEE 1284 bidirec- tional parallel communication, you need an IEEE 1284 bidirectional parallel cable. This cable must be 6.5 feet (2 meters) or less in length. If your computer supports only Centronics (IEEE 488) unidirectional communication, you may use either an Centronics parallel cable (unmarked on cable) or an IEEE 1284 bidirectional parallel cable...
  • Page 145 All your printer’s ports are active at the same time, so you can attach parallel, serial, and other interface cables and communicate to all ports from four host computers or networks simultaneously. The QMS magicolor CX employs ESP technology, which works with most popular commercially available applications, and uses a form of artificial intelligence to analyze incoming file data and select the appropriate printer emulation from those installed on the printer.

  • Page 146: Byte Mode

    Advanced users can also use PostScript operators to reconfigure printer ports. The PostScript Language Reference Manual (Adobe Systems Incorporated, Reading, PA: Addison-Wesley, 1990, ISBN 0-201-18127-4) contains information about PostScript operators. Generally, it is best to keep your printer in ESP mode. Since ESP mode is the factory default, all you have to do to use it initially is connect your host and printer and then send a file.

  • Page 147: Nibble Mode

    Printer-host parallel communication is done in a manner that ensures compatibility. This is an advanced version of byte mode which allows transfer of data in either direction without returning to the compatibility mode. The parallel communication is a half-duplex channel with either device, the host or the printer, making a request for data transfer when there is available data.
  • Page 148 any slowdown resulting from the sensing process. To help ESP tech- nology determine the proper emulation of successive print jobs, the printer must be able to identify the end of job for each job. Therefore, unless a wait timeout (the amount of time the printer is waiting on data from the host) occurs and ends each print job, or unless you add an EOD command between each file being printed through these protocols, some print jobs may be interpreted by the...
  • Page 149 When your printer is in ESP mode, printing multiple jobs through the serial and parallel protocols and end job mode is not set, ESP tech- nology interprets the emulation for only the first job. The print jobs that follow are interpreted as being the same emulation as the first job. For example, if there are two print jobs, the first a PCL file with no EOD command, and the second a PostScript file with a Ctrl-D (a PostScript end-of-file character)—ESP technology interprets the emulation of...

  • Page 150: The Control Panel Keys

    Stand-Alone PC Set the end job mode from the printer's control panel. Add the EOD command to your file. Note: If using steps 1 and 2 is not feasible in your stand-alone PC » environment, you can alternatively use a program that either causes an emulation timeout or that inserts an EOD command between each print job.

  • Page 151: End Job Mode

    » Note: You may need to press the Next key one or more times to advance through the list of options. Purpose Online/ Turns off the Online/Offline indicator and Offline readies the printer for configuration. Menu Accesses the configuration menu. Next Advances to the Operator Control/ Administration menu.
  • Page 152 When adding an EOD command to your file, use the syntax for the selected EOD command exactly as written (the command's syntax is case sensitive). » Note: <ESC> represents the escape character. (The decimal value for the escape character is 027, and the hexadecimal value is 1B.) How you enter the escape character depends on your application.
  • Page 153 Adding an EOD Command to the End of Your File Create an output file (for example, ASCII, PCL, or PostScript file to disk) and add your organization's standard EOD command (QMS EOD or HP EOD) to the end of that file. Sample output file: Text Text...
  • Page 154 This section lists the QMS Document Option Commands supported by this printer. It also provides updated information on HP PCL 4 and PCL 5 DOC commands that has not yet been included in other QMS manuals. For more information, order the QMS Crown Document Option Commands manual from your QMS vendor.
  • Page 155 HP-PCL 5 Emulation Features Commands Carriage returns Font selection Font by id Font storage Line feeds Lines per inch Point size Remove from disk Reset to defaults Symbol set Retain temporary macros/fonts Select monochrome Enable scalable fonts Establish resource/ def. object ID Lineprinter Emulation Features Commands Automatic text wrap Carriage returns...
  • Page 156 Copies, number of Emulation selection Media type selection Orientation selection Paper selection Resolution selection This section provides updated information on HP PCL 4 and PCL 5 DOC commands. This information will be merged into the appropriate manuals as they are revised. But until then, it supersedes the following QMS Crown Document Option Commands manual (part number 1800216-001E).
  • Page 157 Syntax %%IncludeFeature:install( resource id object id ) Purpose Establishes the current resource and the default object ID value for the current job to which it is attached. If it is attached to a job that downloads a font without setting the current object ID using the PCL escape sequence <ESC>(#X, it has the appearance of “storing”...
  • Page 158 Notes All downloaded objects are by default temporary and will be deleted at the end of a job unless Retain Temporary is set to On or On Compatibility. If the file the %%IncludeFeature:install command is attached to does not make its downloaded fonts permanent or Retain Temporary is not set, then those objects are removed from the disk when the job completes.
  • Page 159 Example C—Job 2 %%IncludeFeature:emulation(pcl5) install(6) %%EndComments <ESC>(20Xthis text is also in the downloaded font... %%IncludeFeature:remove( resource id object id object Syntax type ) Purpose Removes an external object from the printer system. Variables object type Purpose Specifies the kind of objects that are to be deleted from the specified printer system.
  • Page 160 Notes If the object id is not specified, or if it is specified as * or -1, all objects on the specified resource are removed. Notes: Unlike the %%IncludeFeature:install command, the %%IncludeFeature:remove command does not set any defaults, and it is not directly related to the job to which it is attached.
  • Page 161 Syntax %%IncludeFeature:removeresource( resource id object id ) Purpose Identifies an external object that is to be removed from the printer system. Notes This is an obsolete DOC command that is identical to the remove command, except that it does not allow specification of an object type.
  • Page 162 Syntax %%IncludeFeature:resource (resource id object code) Purpose Establishes the current resource and the default object code value for the current job to which it is attached. Notes This command is identical to the %%IncludeFeature:install DOC command. It is included for backward compatibility. All downloaded objects are by default temporary, and will be deleted at the end of a job unless Retain Temporary is set to on, true, or on compatibility.
  • Page 163 Syntax %%IncludeFeature:font ( font name ) Purpose Specifies the default font to use. Notes Fonts are identified by the names shown above. Only the resident fonts may be selected (the available set varies from printer to printer). An asterisk “*” in the name indicates that a font is scalable, and that a point size is to be applied.
  • Page 164 Notes This index is used when the Default Font selected is selectbyid. This allows for selection of fonts only on the current resource. Selection of default font by index overrides the symbol set value. The symbol set is overridden if a bound font is selected as the default or if an unbound font is selected that does not support the default symbol set.
  • Page 165 Range roman-8 pc-850 pc8-us pc8-dn ecma-94 legal hpgerman hpspanish iso-2 iso-4 iso-6 iso-10 iso-11 iso-14 iso-15 iso-16 iso-17 iso-21 iso-25 iso-57 Default Format Character Syntax %%IncludeFeature:criscrlf (value) Purpose Controls the default line termination mode (the <ESC>&k#G command). Specifies the line termination treatment of a carriage return.
  • Page 166 Notes The result of various settings for these parameters is shown in table below, in terms of the equivalent code passed to the PCL line termination command ( <ESC>&k#G ). The second setting (lfiscrlf on, criscrlf off) is correct for most ASCII listings printed from UNIX machines.
  • Page 167 Syntax %%IncludeFeature:lfiscrlf (value) Purpose Controls the default line termination mode (the <ESC>&k#G command); specifies the line termination treatment of a linefeed. Variable value Purpose Specifies whether a linefeed is treated simply as a linefeed or as a carriage return-linefeed combination Range Off/false On/true...
  • Page 168 Default Format Integer %%IncludeFeature:linesperpage (#) Syntax Purpose Sets the default PCL line spacing. Notes Both the %%IncludeFeature:linesperinch and %%IncludeFeature:linesperpage DOC commands affect PCL’s default VMI (vertical motion index). In the event that both are specified, the linesperpage DOC command is ignored. Variable Purpose Specifies the number of lines on the default page at the default orientation.
  • Page 169 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 170 Caution: Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for compliance to Federal Regulations could void the user's authority to operate this product within the Laws and Regulations of the Federal Communications Commission. This printer is certified as a Class 1 laser product under the U.S.
  • Page 171 (800) 777-7782. In all other countries, check appendix A, “QMS Cus- tomer Support,” in the user’s guide, for the QMS office closest to you. Electrostatic discharge can destroy circuit boards, such as a SIMM or your printer’s controller board. To prevent this, use an anti-static wrist- band.

  • Page 173: Sources Of Support

    “Sources of Support” on page 2 “QMS World-wide Offices” on page 5...

  • Page 174: Q-Fax

    Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to ana- lyze your printer problems. Often, “printing” problems have more to do with the application being used than with the printer.

  • Page 175: The Qms Corporate Bulletin Board System

    The QMS Corporate Bulletin Board System (BBS) contains technical support notes, application notes, drivers, patches and utilities. Techni- cal questions not requiring an immediate response can be left on electronic mail for the Sysop (System Operator). The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM, YMODEM, and ZMODEM capabilities.
  • Page 176 The QMS Customer Response Center is available M-F, 7:00 am-6:00 pm, Central Standard Time, at (334) 633-4500 (US). You can also fax questions to CRC at (334) 633-3716 (US). Please indicate whether you would like a fax or a phone call. If you call for assistance, have the following information ready so our technicians can help you more quickly: Your phone number, fax number, and shipping address...
  • Page 177 General Contact 1 (334) 633-4300 Fax 1 (334) 633-4866 Email info@qms.com Customer Response Center (CRC) Technical Assistance 1 (334) 633-4500 Bulletin Board Service 1 (334) 633-3632 Latin America Fax 1 (334) 639-3347 National Service Service Information, Installation, and Maintenance Pricing 1 (800) 762-8894 On-Site Service and Depot Repair Information 1 (800) 858-1597...
  • Page 178 Anitech (61) 27491244 Fax (61) 35623880 Belgium QMS Service Center (32) 52352377 Fax (32) 52352376 Berendsen Innovation A/S (45) 39577300 Fax (45) 3957730 -COFJ United Systems (202) 3350157 Fax (202) 3609787 Qtronic (358) 06926099 Fax (358) 0674886 Natis (33) 148637575 Fax (33) 148637444 (49) 21156040 Fax (49) 2115604278...
  • Page 179 Rolta India Limited (91) 228327708 Fax (91) 228365992 Gericmar (353) 16261666 Fax (353) 16260131 M.A.G. Group (972) 35600650 Fax (972) 35601327 Sipac (39) 258013366 Fax (39) 258012029 Computers & Com. Concepts Co. (965) 4725053 Fax (965) 4768062 Luxemburg QMS Service Center (32) 52352377 Fax (32) 52352376 QMS Europe BV...
  • Page 180 (70) 952642853 Fax (70) 952642946 Nasco (966) 14771307 Fax (966) 14774913 Nashua Limited (27) 113134000 Fax (27) 118054139 Gemática (34) 35807534 Fax (34) 35807659 Electronics Co. LLC (968) 790191 Fax (968) 790192 Sweden Nexor Repair Center AB (46) 86293200 Fax (46) 86293221 A Messerli AG (41) 18291111 Fax (41) 18291348...
  • Page 181 For more information about a term, check the index listings. Application A computer program designed to help people perform a certain type of work, for example, a word processing program, a page layout program, a programming language, or software that handles graphics and prints documents, spreadsheets, and/or forms.
  • Page 182 as they become available. A QMS Crown printer can process and print jobs simultaneously instead of sequentially (multi-task) because of advanced memory management techniques such as simultaneous interfacing, input buffering, job spooling, emulation sensing processing, compile-ahead tech- nology, and compressed data formats. Default The values or settings built-in to a system or program.

  • Page 183: Manual Feed

    Interface The place where a physical connection is made between components, such as a cable and printer, and communication or signals are passed back and forth. Laser Paper Paper designed for laser printing. Laser paper allows the richest color and black and white output and the most consistent coverage (especially for large areas of one color).
  • Page 184 capability: it produces good output on documents such as reports and newsletters. See also laser paper . PostScript A page description language trademarked by Adobe Systems Inc. Post- Script Level 2 capabilities, among others, are implemented in the printer through a PostScript emulation developed by QMS. PostScript Level 2 emulation is the native language of your printer's controller.

  • Page 185: System Administrator

    System Administrator The person in charge of operating a network; also called a network administrator. Utility Software, such as PS Executive Series Utilities, that performs a specific function of system management, such as maintaining disks and files or controlling a printer.
  • Page 187 PageMaker (UG)1-16 Aldus Persuasion (UG)1-7 Alignment Image not centered (UG)4-10 Print engine (UG)4-51 alignment Image (UG)2-34 Alignment, image (R)1-61 Apple ColorSync (UG)2-11 AppleTalk Testing communication (UG)4-44 Troubleshooting (UG)4-5 Application Configuration, printer (R)1-2 Applications Macintosh (UG)4-7 ASCII files, will not print (UG)4-3 AUTOEXEC.BAT (UG)4-7, (UG)4-46...
  • Page 188 Automatic Color Control (UG)2-3 Automatic color control QCOLOR (UG)2-2 Automatic error recovery (UG)4-41 Automatic Jam Recovery (UG)2-45 Autowrap menu (Lineprinter) (R)1-48 BACK PANEL OPEN (UG)4-20 Baud rate (UG)4-46 See PS Protocol Belt cartridge See OPC belt cartridge BELT CARTRIDGE MISINSTALLED (UG)4-20 Binary Communications Protocol See PS Protocol...

  • Page 189: Operator Control Menu

    Pre-charger unit (UG)3-32, (UG)3-35, (UG)3-42 Printer (UG)3-4 Register roller unit (UG)3-36 Clear warning (R)1-16 CLOSE MANUAL FEED TRAY (UG)4-21 Collating output (UG)2-33 Color Compression (UG)2-15 QCOLOR (UG)2-2 Registration (UG)4-10 Uneven (UG)4-8 Color Balance Adjustment Page (UG)4-14 Color Control (UG)2-10 Color management mystem (UG)2-10 Color matching (UG)2-10 Color Matching with PANTONE (UG)2-11...

  • Page 190: Emulations

    Control Panel Keys (R)1-8 Message Window Language (R)1-6 Control panel Configuration, printer (R)1-2 Indicators (R)1-7 LEDs (R)1-7 Message window (UG)4-20, (R)1-6 Status messages (UG)4-20, (R)1-16 Controller Specifications (R)3-3 Copies (R)1-17 Copies menu (R)1-17 CorelDRAW (UG)1-7 Coronet (R)2-3 CR is CRLF menu (Lineprinter) (R)1-47 CRDs (R)1-35 Creating a network job separator (R)3-19...
  • Page 191 Timeout (R)1-20 Emulation card Installing (R)2-12, (R)2-13 Emulation menu Parallel (R)1-27 Emulation Sensing Processor (ESP) Technology (UG)2-44 Emulations (UG)2-42, (UG)2-46 Selecting (R)3-11 Setting parameters (R)1-34 Emulations menu (R)1-34 End Job Mode Setting (R)3-16 End job mode (R)3-13 Reasons to use (R)3-14 Setting (R)3-15 End Job Mode menu Parallel (R)1-29...
  • Page 192 Installing, hard disk (R)1-65 PostScript emulation (R)3-3 Removing, hard disk (R)1-65 Font card (R)2-13 Installing (R)2-12, (R)2-13 Font menu (Lineprinter) (R)1-45 Fonts (UG)2-38 Downloading (UG)4-6, (UG)4-7 Installing optional (R)2-41 Intellifont SIMM (R)2-26 Memory (UG)4-7 Optional (UG)2-39 PCL5, scalable (R)1-42 PCL5, temporary, retaining (R)1-42 Printer resets (UG)4-7 Removing optional (R)2-42 Screen, Macintosh (UG)1-14...

  • Page 193: Internet

    Plotter menu (R)1-35 Reverse Image menu (R)1-35 Scaling Percent menu (R)1-36, (R)1-37 Setting parameters (R)1-35 HP-GL Emulation (UG)2-42 HP-GL/2 See PCL5 (R)1-44 IBM PC AT cable pinouts (R)3-6 XT cable pinouts (R)3-6 IDE board (R)2-3 IDE hard disk Installing (R)2-34 IDLE (UG)4-22 IDLE INPUT PRINTING (UG)4-22 if (UG)4-41...
  • Page 194 Labels (UG)2-24 Language Printer (R)3-11 Laser Prep (UG)1-14, (UG)4-7 Laser safety (R)3-36 LaserJet 4Si (UG)2-46, (R)2-3 LaserWriter (UG)1-14, (UG)4-7 LEDs (R)1-7 Level 2 PostScript (R)1-35 LF is CRLF menu (Lineprinter) (R)1-47 Line Numbering menu (Lineprinter) (R)1-46 Line Printer (R)2-3 Line Termination menu (PCL5) (R)1-41 Lineprinter Autowrap menu (R)1-48 Character Map menu (R)1-46...

  • Page 195: Interface Daughterboards

    RAM,SIMMs (R)2-23 Spooling (UG)2-34 Memory configuration (UG)2-34 Memory submenu (R)1-53 Menu Administration (R)1-20 Installation (R)2-18 Operator Control (R)1-17 See menu name Using (UG)4-47 Menu key (R)1-9 Message window (R)1-6 Control panel (UG)4-20 Status messages (UG)4-20, (R)1-16 Messages Service (UG)4-20 Microsoft Excel (UG)1-7 Min K Spool menu Parallel (R)1-28 MISFEED JAM (UG)4-22...
  • Page 196 PageMaker (UG)1-6 Pantone POCE (UG)2-11 Paper Kinds of (UG)2-27 Paper jams (UG)2-30, (UG)2-31 Recommended (UG)2-27 Sizes (UG)2-29 Weight (UG)2-27 Paper jams Error recovery (UG)4-41 Message stays on (UG)4-41 Paper Type menu (HP-GL) (R)1-36, (R)1-37 Parallel Byte mode (R)3-12 Compatibility mode (R)3-13 Data Bits menu (R)1-28 ECP mode (R)3-13 Emulation menu (R)1-27...
  • Page 197 Centronics IEEE 488 (R)3-8 LocalTalk (R)3-7 Macintosh-to-serial (R)3-7 Serial (R)3-5 Plotter menu (HP-GL) (R)1-35 Point Size x 100 menu (PCL5) (R)1-41 Point Sz 100ths menu (Lineprinter) (R)1-46 PostScript Error Handler (R)1-53 Level 2 (R)1-35 Parameters, setting (R)1-35 PostScript Level 2 Emulation (UG)2-42 PostScript operators showpage (UG)4-44 Power...

  • Page 198: Qms World-Wide Offices

    Printing Blank pages (UG)4-7 Incomplete jobs (UG)4-7 Print quality problems (UG)4-8 Problem quick check (UG)4-2 Service call messages (UG)4-25 Status messages (UG)4-20 Printing errors Application Vendor A-2 PRINTING STATUS (UG)4-23 PRINTING TEST (UG)4-23 PrintMonitor (UG)1-14 Problems Checklist (UG)4-2 Troubleshooting (UG)4-41 Protocol (UG)4-4 Troubleshooting (UG)4-4 PS Executive (UG)1-8...

  • Page 199: Special Pages

    RMA number (UG)3-51 Scalable Fonts menu (PCL5) (R)1-42 Scaling Percent menu (HP-GL) (R)1-36, (R)1-37 Scratches (UG)4-9 Screen fonts Macintosh (UG)1-14 Screening (UG)2-13 ColorDepth (UG)2-14 ColorSmooth (UG)2-13 Enhanced (UG)2-13 SCSI hard disks Specs (R)2-3 Security Card (UG)2-47 Security card (R)2-14 Select key (R)1-9 Serial Data Bits menu (R)1-21 Rcv sw flow Ctl menu (R)1-21...
  • Page 200 Status Page Type menu (R)1-49 Special Pages menu Header Inputbin menu (R)1-51 Header Page menu (R)1-50 Registration Page option (UG)4-52 Trailer Inputbin menu (R)1-52 Trailer Pages menu (R)1-51 Specifications Controller (R)3-3 Duty cycle (R)3-2 Emulations (R)3-3 Memory (R)3-4 Print engine (R)3-2 Print method (R)3-2 Print speed (R)3-2 Resolution (R)3-2...
  • Page 201 Status Page Type menu (R)1-49 Stop bits (UG)4-46, (UG)4-47 Stop Bits menu (serial) (R)1-25 Storage Pressure-release pieces (UG)3-47, (UG)3-56 Storing Consumables (UG)3-3 Support CompuServe A-3 Customer A-2 Internet A-3 QMS bulletin board A-3 Technical A-4 United States A-4 Support, QMS World-wide A-5 Symbol set menu (PCL5) (R)1-40 SYSSTART file (R)1-53...
  • Page 202 Image not centered (UG)4-10 Incomplete Jobs (UG)4-7 Inner jam (UG)4-22, (UG)4-30 Macintosh (UG)4-5 Macintosh applications (UG)4-7 Mechanical problems (UG)4-6 Media jams (UG)2-30, (UG)2-31 Misfeed jam (UG)4-22, (UG)4-27 Missing dots (UG)4-9 Outer jam (UG)4-23, (UG)4-36 Paper jam message (UG)4-41 PC (UG)4-4 Print quality (UG)4-8 Printer resets (UG)4-7 Protocol (UG)4-4...

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