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QMS Print System 1725E Getting Started Manual

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  • Page 1 ®...
  • Page 2 LocalTalk, Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan. CompuServe/H & R Block. DEC, DECnet, LN03, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/ International Business Machines Corporation. Intellifont/Agfa Division, Miles, Inc. Gothic BBB-Medium & Ryumin Light KL/Morisawa and Company, Ltd. Centronics/ Centronics Data Computer Corporation.
  • Page 3 Although your new QMS printer is the result of the latest and most advanced engineering techniques in the electronic industry, it isn’t necessary for you, the user, to understand every detail of the printer’s design in order to make it do what you bought it for. But there are some things you’ll need to know about your printer, and we’ve...
  • Page 5 Introduction ... 1-2 About the Printer ... 1-2 About the Documentation ... 1-2 Standard Product Documentation 1-3 Optional Documentation 1-4 Related Documentation 1-5 About This Guide ... 1-6 Typographic Conventions 1-7 Printer Features ... 1-7 Media Flexibility 1-8 Multiple Resolutions 1-8...
  • Page 6 Attaching the Face-up Tray ... 2-10 Installing the Media Guide Arm ... 2-11 Connecting the Power Cord ... 2-12 Turning on the Printer ... 2-12 Printing a Start-up Page ... 2-13 Enabling/Disabling the Start-up Page 2-14 Installing Options ... 2-15 What’s Next? ...

  • Page 7: Table Of Contents

    Creating the Test File 3-5 Sending the Test File 3-5 Verifying the Serial Port Setting Changes 3-10 PC Printing Software ...3-10 Installing PS Executive Series Printer Utility Software 3-10 Installing a PostScript Printer Driver 3-11 PC Screen Fonts 3-12 What’s Next? ...3-12 Introduction ...
  • Page 8 If You Have Trouble ... 4-19 For More Information ... 4-19 What’s Next? ... 4-20 Introduction ... 5-2 Control Panel Indicators ... 5-3 Message Window ... 5-4 Control Panel Keys ... 5-5 What’s Next? ... 5-7 Sources of Support ...A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2...
  • Page 9 About the printer About the documentation About this manual Printer features and user benefits...
  • Page 10 Several pieces of documentation accompany your printer. If you’ve ordered printer options, you’ll have even more manuals. But don’t worry—you don’t have to read them all before you’re able to use your printer. In fact, some of them you may never have to refer to at all,...
  • Page 11 You're looking at this manual right now. It contains detailed, illus- trated instructions to guide you as you unpack and set up your printer and connect it to a host computer. In addition, it introduces you to the printer’s control panel. The “About This Manual” sec- tion later in this chapter details the contents of this manual.
  • Page 12 Printer Option Documentation If you purchased a printer option (for example, a CrownNet inter- face card for a Token-Ring network), you probably received sepa- rate documentation for it. See chapter 6, “Printer Options,” of the QMS 1725E Print System Reference guide for additional option information.
  • Page 13 Reference. Using QMS DOC, you can develop one driver to support all lan- guages and emulations for your printer. Also, you can use host network management software to create customized network printer queues for all users connected to the printer. In most cases, only advanced users and system administrators need this information.

  • Page 14: Introduction

    Guides you in selecting a location for your printer and explains how to unpack and set up your printer. Chapter 3—Connecting to a PC Explains how to connect the printer to an IBM PC or compatible computer. Chapter 4—Connecting to an Ethernet Network...
  • Page 15 Press the Enter key (PC) or Return key (Macintosh) Press and hold down the Ctrl key (PC) This brief overview will acquaint you with your printer’s major features and how they can benefit you. Specific chapters throughout the docu- mentation contain more information on each feature. Consult the...
  • Page 16 Your printer supports print media of different sizes— A4, executive, legal, letter—and in both portrait and landscape orientations. User Benefit—You can print on commonly used media sizes. The printer supports two print resolutions: 300x300 and 600x600 dpi (dots per inch).
  • Page 17 TrueType font support (in PostScript emulation only). All resident PostScript typeface families have multi- lingual character sets. The printer also has 7 resident bitmap HP PCL fonts in 25 symbol sets each, 12 resident scalable HP PCL fonts in 35 symbol sets each, 1 resident scalable HP PCL font in 5 symbol sets, and 40 resident HP-GL symbol sets.
  • Page 18 . The multiple interfaces let you connect to any Ethernet network or directly to an IBM or compatible PC. The printer also works in many minicomputer and mainframe computer environments. User Benefit—You can have more than one computer printing to the printer.
  • Page 19 These compressed blocks of data are designed to be processed rapidly by the printer, and many more can be stored in memory at one time than can traditional bitmapped images.
  • Page 20 Moreover, you’ll know right away if the printer is tied up with a media jam or other simple problem requiring user intervention.
  • Page 21 Optional fonts are available in three different formats. The optional Intellifont SIMM increases the number of fonts avail- able to the HP PCL 5 emulation on your printer from 20 to the 37 PCL 5 fonts available on a Hewlett-Packard LaserJet 4Si.
  • Page 22 The QMS 1725E Print System can use optional interfaces such as LocalTalk, IBM 3270, IBM 5250A, or one of the CrownNet NICs (net- work interface cards) running multiple protocols. Contact your QMS vendor for a list of available protocols.
  • Page 23 Chapter 2, “Setting Up Your Printer,” explains how to find a good loca- tion for the printer, unpack the printer, install a toner cartridge, load and install paper cassettes, and print a start-up page.

  • Page 25: Finding A Good Location

    Finding a good location for the printer Unpacking the printer Installing a toner cartridge Loading and installing paper cassettes Printing a start-up page...
  • Page 26 Relative humidity range of 20% to 80%. Level (with less than 2° slope) and capable of supporting the printer weight, which is about 50 lbs (23 kg) for the printer only. An appropriate distance from the host computer, based on your operating environment—6 feet (1.8 meters) or less for parallel...
  • Page 27 21.7'' (550 mm) 21.7'' (550 mm) Your printer requires a properly grounded AC outlet with a power range of ±10% of the rated voltage (100, 110/120, or 220/240 V). Noise-generating equipment should not be connected to the same electrical outlet as the printer.
  • Page 28 In addition to this manual, your shipment consists of the following items. As you unpack the printer in the next section, make sure that all of these items are included in your shipment before setting up your printer. If any items are missing or damaged, contact your shipping company or your QMS vendor.
  • Page 29 The shipping spacers are the plastic pieces with orange tags inside the printer. Remove these plastic shipping spacers before you turn on the printer. To remove the shipping spacers, follow these steps:...
  • Page 30 Locate the two spacers with orange tags. One is on each side of the fuser assembly. Grasp the spacers and gently pull them out from under the fuser assembly. Check inside the printer to make sure there are no other packing materials.
  • Page 31 Avoid touching the protruding edges of the fuser assembly. Hold the cartridge as shown in the illustration below and gently rock it from side to side, distributing the toner. Open the top of the printer halfway.
  • Page 32 Gently push the cartridge into the top of the printer until it fits firmly. You may need to steady the top of the printer with your other hand. Grasp the tab protruding from the left side of the toner car-...
  • Page 33 Discard the tab and tape. Make sure the toner cartridge is in position by pushing it in as far as it will go; then close the printer. Remove the cassette covers. Discard the cardboard packing materials from inside the cas- settes.
  • Page 34 Slide the filled cassettes into the openings in front of the printer. In an upward direction, insert the two-end tabs of the face-up tray into the slot on the back of the printer. Allow the extended part of the tray to lean back until it rests easily.
  • Page 35 Locate the hinged media guide arm holder above the top out- put bin. Open the holder by flipping it toward you until you see the slot for the media guide arm.
  • Page 36 Lower the arm onto the top output bin. Plug one end of the power cord into the connector just below the main power switch on the back of the printer. Plug the other end of the power cord into a standard electri- cal wall outlet (grounded AC outlet).
  • Page 37 Press the front power switch located on the front, right side of the printer. When you turn on the printer, a start-up page prints. This page gives you an overview of your QMS 1725E Print System. The following information prints on the start-up page:...
  • Page 38 If you need the information included on the start-up page, (for exam- ple, to provide to QMS Customer Technical Assurance), you can use the PS Executive Series Utilities or the printer control panel to print a status page instead of a start-up page.
  • Page 39 If not, installation instructions are included in chapter 6, “Printer Options,” of the Reference guide. Now that you’ve set up your printer, go to chapter 3, “Connecting to a PC,” or chapter 4, “Connecting to an Ethernet Network,” of this man- ual to connect your printer to a host computer.
  • Page 41 Connecting via the parallel port Connecting via the serial port...
  • Page 42 If not, contact your QMS vendor or a local computer store. To connect your printer to a single PC, you need one of the following: A parallel cable with a 36-pin male and a 25-pin male connector A serial cable with a 9-pin female and a 9- or 25-pin female con- nector (depending on your computer’s serial port), and a null...
  • Page 43 Centronics cable may be longer. Serial cable—If the printer is more than about 6.5 feet/2 meters from the computer, we recommend using a serial cable for better commu- nication. For best results, the serial cable should be less than 25 feet/ 7.6 meters long.

  • Page 44: Testing Communication

    To Computer Connect the serial cable (with the null modem adapter attached) to the PC’s 9- or 25-pin male serial port. Connect the other end of the cable to the printer’s serial port (labeled “SERIAL”). Tighten all screws. Turn on both the printer and the PC.
  • Page 45 To test communication between your printer and your PC, first create a short file that ejects a page from the printer. Then send the file to the printer. To create the test file, type the following commands at the DOS prompt: copy con printest.ps...

  • Page 46: Pc Printing Software

    If you’re prompted for the name of the list device, type: com1 or type the name of the PC’s serial port to which the printer is connected (for example, com2 or com3). If the printer and PC are communicating, a blank page ejects from the printer.
  • Page 47 If a blank page doesn’t eject and you typed the file correctly, you may want to check your AUTOEXEC.BAT file in DOS to make sure that the printer’s serial port settings match those of the PC. Look for a command line like this in your AUTOEXEC.BAT...
  • Page 48 Press the printer control panel Online/Offline key. The indicator goes out and the message window displays IDLE Press the Menu key to enter the top-level menu. Press the Next key one or more times until the message win- dow displays...
  • Page 49 Available baud rates are 300 BAUD 600 BAUD 1200 BAUD 2400 BAUD 12 When the baud rate you want is displayed, press the Select key. The message window momentarily displays RATE IS SELECTED (where RATE is the baud rate you selected) and then SERIAL BAUD RATE 13 If you want to change other settings, use the Next key to...
  • Page 50 However, if you want to be able to use all your printer’s special fea- tures (like collation, 600x600 dpi, and gamma correction), or if you've never printed to a PostScript printer before, we recommend you take...
  • Page 51 Many of the procedures described in this manual involve using PS Exec. The README file on the PS Executive disk explains how to install the program, and the on-line help explains how to use it.

  • Page 52: About The Printer

    Screen fonts allow you to see on the screen how your document looks before it is printed. However, you can use the printer fonts with- out having the corresponding screen fonts. You may be able to obtain PC screen fonts from your application manufacturer or from the QMS electronic fax system Q-FAX, which will fax you a request form to order the PC screen fonts.
  • Page 53 Connecting to the network Installing the software Configuring the interface Configuring the network...

  • Page 54: Connecting To The Network

    The Ethernet port, also referred to as the QMS CrownNet network interface, is a combination of hardware and host software that allows your QMS 1725E printer to be connected to an Ethernet network that supports the following: Operating System AppleTalk...

  • Page 55: Thin-Wire Ethernet

    Thin-wire Ethernet connections use BNC connectors. Turn off the printer and unplug the power cord. Attach one section of thin-wire Ethernet cable to one end of the BNC “T” connec- tor. Attach another section of thin-wire Ether- net cable or a 50 ohm terminator to the other end of the BNC “T”...

  • Page 56: Twisted-Pair Ethernet

    Twisted-pair Ethernet connections use RJ45 connectors. Turn off the printer and unplug the power cord. Connect one end of the twisted-pair Ethernet cable to the printer’s RJ45 Ethernet port. Connect the other end of the cable to the 10BaseT concentrator.

  • Page 57: Os/2

    installation software, and destination is the full pathname of the directory in which the software will be installed (for example, a:install a: c:\crownadm ). When the installation is complete, remove the disk from the disk drive and store it in a safe place. Skip to “Configuring the Interface,”...
  • Page 58 Open an OS/2 window, and at the C> prompt, change to the drive in which you inserted the CrownNet Manager disk (for example, a: ). At the drive prompt type lsminst x : y : where x is the drive in which you inserted the CrownNet Manager disk, and y is the drive on which CrownNet Manager will be installed (for example, lsminst a: c: ).

  • Page 59: Unix

    In the Installation of CrownNet Ports dialog box, select the appropriate printer port(s) and choose Install. The selected ports are displayed in the CrownNet Manager window. Use this procedure to install the CrownAdmin software on the work- station. CrownAdmin lets you use Remote Console; it is not neces- sary for printing via OS/2.
  • Page 60 Change to the directory in which you want the UNIX utilities installed. The utilities automatically create and are installed in a directory named QMSoft in the current directory. If a PC file system (PCFS) is available on the UNIX host, mount the disk.

  • Page 61: For More Information

    Manager, copy the appropriate files to the SunNet Manager agents directory. See your SunNet Manager documentation for more information. 11 Update the printer’s Internet name and address in the /etc/hosts file. 12 Run the QMS addprt utility by typing addprt 13 Follow the instructions on the screen.

  • Page 62: Ethertalk

    This section describes the quick configuration procedure for the printer interface. For a complete discussion of all of the configuration options available through the Administration/Communications/Crown- Net menu, see chapter 2, “Interface Configuration,” of the QMS CrownNet Interface System Administrator’s Guide .

  • Page 63: Netware

    Skip to “Configuring the Network,” later in this chapter. One unique printer name is broadcast to the network. Use the Administration/Communications/Network 2/CrownNet/ Lan Manager/Printer Name menu to enter the name of the printer. Skip to “Configuring the Network,” later in this chapter.
  • Page 64 NetWare/Config PServer/PServer Name[1], PServer Name[2], and PServer Name[3] menus, enter the name of the config- ured print server. In the Administration/Communications/Network 2/CrownNet/ NetWare/RN Printer/Printer Slot # menu, enter the printer slot number. In the Administration/Communications/Network 2/CrownNet/ NetWare/RN Printer/PServer Name[1], PServer Name[2], and PServer Name[3] menus, enter the name of the print server.

  • Page 65: Tcp/Ip

    With the Macintosh running, from the Apple menu, open the Chooser. Click the LaserWriter icon. If your network has more than one zone, click the name of the default zone. The printer name is automatically displayed in the default zone. Select the name of the printer.
  • Page 66 In the Printers dialog box, choose Add... The Add Printer (or Change Printer) dialog box appears. In the Name field, type the printer name (only if you are add- ing a printer). The printer name is local to the workstation and is used to associate queues with physical printers.
  • Page 67 In the Name field type a name for the queue (only if adding a queue). This is the name available to workstations on the network. It can be the same as the name set for the printer. If appropriate, fill in the Description, Queue Driver, Priority, and Scheduling boxes.

  • Page 68: Lan Manager/Lan Server

    Skip to “Print Queue Sharing.” With OS/2 running, double-click the Templates folder. Hold down the right mouse button and drag the Printer icon out to the Workplace Shell (or into a folder). Type a name in the Printer Name field.

  • Page 69: Netware

    Type net share queue_name /print where queue_name is the queue or printer object you created above. From any network workstation, log in as supervisor to the file server you want to service the printer. Start the NetWare PCONSOLE utility. At the Available Options menu, select Print Server Informa- tion and press Enter.

  • Page 70: Tcp/Ip

    -s hostname hardwareaddress temp ping hostname where hostname is the name of the host and hardwareaddress is the hardware address of the printer (in the form ## . ## . ## . ## as found on the printer start-up page...

  • Page 71: If You Have Trouble

    Is the printer connected to the network? Is the printer plugged in, turned on, and correctly configured? Do the printer start-up and status pages list the interface? Is the configuration information correct? Is the interface enabled?
  • Page 72 Now that you’ve connected your printer to an Ethernet network, con- tinue with chapter 5, “Control Panel,” to learn about the printer’s con- trol panel keys, indicators, and message window.

  • Page 73: Control Panel Indicators

    Control panel indicators Control panel message window Control panel keys...

  • Page 74: Message Window

    The control panel, located on the front of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. The control panel consists of the following parts: Sixteen indicators provide printer status information and identify the current media source.
  • Page 75 Flashes when the printer is warming up. It remains on when the printer is ready to receive a print job and while it is processing or printing a job (unless an error is encountered).
  • Page 76 This light will flash to indicate the printer is terminating the current print job. The control panel message window provides status and configuration information. Status messages are listed in chapter 6, “Troubleshoot- ing,” of the Operation guide. Status messages and configuration menus can be displayed in the message window in English, French, German, or Spanish.
  • Page 77 Notes The printer must be restarted for changes to the Keypad Language menu to take effect. You can either let the printer restart automatically after you save the change and exit from the configuration menu, or you can wait for the change to take effect the next time you manually turn on the printer.
  • Page 78 600 dots per inch. Press the Duplex key to choose duplex printing. The indicator is on when the printer is set for duplex printing. Press the Tray Select key to choose the cassette (input bin) from which the printer should draw media.
  • Page 79 Press the Select key to access a menu or to choose a displayed menu option. Now, you’re ready to print. For more information on the day-to-day operation of your printer, refer to the Operation guide. For more tech- nical information, refer to the Reference guide.

  • Page 81: Qms World-Wide Offices

    Sources of customer support QMS world-wide offices...
  • Page 82 Several sources of help and information are available, depending on the type of help you need: Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to ana- lyze your printer problems.
  • Page 83 When you use CompuServe, type the following command: go qmsprint takes you to the forum where QMS is located. The QMS library section contains application notes, printer drivers, utilities, technical information, and announcement files. The QMS server provides access to technical reports, new product announcements, a trade show schedule, and other general informa- tion about QMS.
  • Page 84 The type and version of operating system you are using The interface you are using, and, if serial, the protocol The application and version you are using The emulation you are using Your printer firmware version (listed on the status and start-up pages)
  • Page 85 The following numbers are valid in the US. To contact QMS in other countries, see the list of world-wide offices inthe following section. (800) 762-8894 (800) 858-1597 (334) 633-4300 Call for service information and maintenance pricing for repair of all QMS printers and printers of various other manufacturers.
  • Page 86 United States/ Latin America Asia-Pacific Canada Europe, Middle East, Africa QMS, Inc. One Magnum Pass Mobile, AL 36618 (334) 633-4300 Product Information: (800) 523-2696 OEM Information: (800) 631-2692 Consumables: (800) 777-7782 Fax: (334) 633-4866 E-mail: info@qms.com Latin America Fax: (334) 639-3347 QMS Asia-Pacific Auckland 64 (9) 630 7912 Melbourne 61 (3) 899 5777...

  • Page 87: Configuration Menu

    Configuration Menu Diagrams...
  • Page 88 Press Press...
  • Page 89 Press...
  • Page 90 Press...
  • Page 91 Index 10Base2 4-2 10BaseT 4-2 600 DPI key 5-6 About the printer 1-2 Application Notes, QMS 3-11 Applications PC 3-11 Automatic Jam Recovery 1-11 BNC connection 4-2 Bulletin board QMS 3-11 Bulletin board, QMS A-3 Cables PC interface 3-2 Cancel key 5-6...

  • Page 92: Location Requirements

    Customer support, QMS A-2 Documentation 1-2, 1-3 Optional 1-4 CrownAdmin software 4-4 DOS commands mode 3-7 Driver PC 3-10 See also Printer driver Windows 3-11 Duplex key 5-6 Emulation Sensing Processor (ESP) Technology 1-10 Emulations 1-14 Ethernet 10Base2 4-2 10BaseT 4-2...

  • Page 93: Power Requirements

    Configuration, network 4-17 Network Interfaces 1-14 Next key 5-6 Novell NetWare See NetWare Online/Offline key 5-5 Optional fonts 1-13 Options, printer 1-13 OS/2 CrownNet Manager installation 4-5 Parallel Cable 3-2 Parallel port 3-3 Testing communication 3-5 Applications 3-11 Driver 3-10...

  • Page 94: Typographic Conventions

    Customer A-2 Internet A-3 QMS bulletin board A-3 QMS, World-wide A-6 Technical A-4 United States A-4 TCP/IP Configuration, Ethernet port 4-13 Configuration, network 4-18 Test file, creating 3-5 Testing communication 3-6 Testing, PC Parallel port 3-5 Thin-wire Ethernet 4-2 Tray Select key 5-6 Troubleshooting Ethernet port 4-19 Twisted-pair Ethernet 4-2...

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