Identify Equipment; Our Website - Dukane iQ Series User Manual

Contacting Dukane

Identify Equipment

When contacting Dukane about a service–related problem,
be prepared to give the following information:
• Model number, line voltage and serial number
• Fault/error indicators from the LCD display
• Software version (Press
, press
Information ENTER
• Problem description and steps taken to resolve it
Many problems can be solved over the telephone, so it is
best to call from a telephone located near the equipment.
Ultrasonics Division
Mailing Address:
Main Phone:
Main Fax:
Service Phone:
Service & Parts Fax:

Our Website

The website has lots of information about our products,
processes, solutions, and technical data. Downloads are
available for many kinds of literature.
You can locate your local representative at:
www.dukcorp.com/us/sales/intsales.htm
Dukane Manual Part No. 403-577-00
. With pointer at
INFO System
to get this data.)
Dukane Ultrasonics
2900 Dukane Drive
St. Charles, IL 60174 USA
(630) 797–4900
(630) 797–4949
(630) 584–xxxx
(630) 584–0796
Section 10 – Contacting Dukane
Page 3