Identify Equipment - Dukane iQ Series HP User Manual

Contacting Dukane

Identify Equipment

When contacting Dukane about a service–related problem,
be prepared to give the following information:
• Model number, line voltage and serial number
• Fault/error indicators from the LCD display
• Software version (Press
, press
Information ENTER
• Problem description and steps taken to resolve it
Many problems can be solved over the telephone, so it is
best to call from a telephone located near the equipment.
Intelligent Assembly
Solutions
Mailing Address
:
Phone:
Fax:
Main
Service & Parts
Website
The website has information about our products, processes,
solutions, and technical data. Downloads are available for
many kinds of literature.
Here is the address for the main website:
www.dukane.com/us/
You can locate your local representative at:
www.dukane.com/us/sales/intsales.htm
Dukane Manual Part No. 403-577-01
. With pointer at
INFO
to get this data.)
Dukane Ultrasonics
2900 Dukane Drive
St. Charles, IL 60174 USA
(630) 797–4900
(630) 797–4949
(630) 584–0796
System
Section 11 – Contacting Dukane
Page