Chapter 5: Troubleshooting Your Interactive Whiteboard System - SMART Board M600i6 Configuration And User's Manual

Chapter 5
Troubleshooting your
interactive whiteboard system
Before you start
Locating status lights
Locating serial numbers
Determining your interactive whiteboard system's status
Resolving interactive whiteboard issues
Resolving operation issues
Resolving projector issues
Resolving projector errors
Your projector stops responding
The "Projector Overheated", "Fan Failure", "Lamp Failure" or "Colour Wheel Failure"
message appears
The "Lamp Failure" message appears
The projector Power and Service lights are off
Resolving image issues
Loss of signal
Partial, scrolling or incorrectly displayed image
Unstable or flickering image
Frozen image
Your image doesn't fit the interactive whiteboard
The image from your connected laptop computer isn't projected
Unaligned projected image
Resolving audio issues
Resolving network communication issues
Accessing the service menu
Retrieving your password
Resetting the projector
Transporting your interactive whiteboard system
29
30
30
30
31
32
32
33
33
33
33
34
34
34
35
35
36
37
37
37
37
38
38
39
39
40
40