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Arctic Substation Gateway User Manual
Arctic Substation Gateway (2651)
Firmware Version 2.4.x
Document Version 1
March 2013

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Summary of Contents for Viola Systems Arctic Substation Gateway

  • Page 1 Arctic Substation Gateway User Manual Arctic Substation Gateway (2651) Firmware Version 2.4.x Document Version 1 March 2013...
  • Page 2: Copyright And Trademark

    Arctic Substation Gateway Copyright and Trademark Copyright © 2008-2013, Viola Systems Ltd. All rights to this manual are owned solely by Viola Systems Ltd. (referred elsewhere in this User’s Manual as Viola Systems). All rights reserved. No part of this manual may be transmitted or reproduced in any form or by any means without a prior written permission from Viola Systems.
  • Page 3: Disclaimer

    The names of the programs as well as all copyrights relating to the programs are the sole property of Viola Systems. Any transfer, licensing to a third party, leasing, renting, transportation, copying, editing, translating, modifying into another programming language or reverse engineering for any intent is forbidden without the written consent of Viola Systems.
  • Page 4: Declaration Of Conformity

    User Manual Arctic Substation Gateway Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Viola Systems Ltd. Manufacturer’s Address: Lemminkäisenkatu 14-18 A FI-20520 Turku Finland declares that this product: Product Name: Arctic Substation Gateway conforms to the following standards:...
  • Page 5: Warranty And Safety Instructions

    Viola Systems manufactured hardware or software could lead directly to death, personal injury, or severe physical or environmental damage.
  • Page 6: Revisions

    User Manual Arctic Substation Gateway Revisions Date Document Firmware Description of Changes Version Version 05/2013 First version Firmware Version 2.4.x Document Version 1...
  • Page 7: Table Of Contents

    COPYRIGHT AND TRADEMARK ..................2 DISCLAIMER..........................3 DECLARATION OF CONFORMITY..................4 WARRANTY AND SAFETY INSTRUCTIONS...............5 REVISIONS..........................6 1. INTRODUCTION....................... 9 About the Arctic Substation Gateway................... 9 Arctic Substation Gateway features..................9 Packaging information......................9 2. HARDWARE DESCRIPTION..................10 Front panel.......................... 10 Back Panel.......................... 10 LEDs............................
  • Page 8 User Manual Arctic Substation Gateway 4.1.6 Network monitor...................... 26 Routing..........................27 4.2.1 Routing parameters....................27 4.2.2 Default route......................28 4.2.3 WAN redundancy/failover..................28 4.2.4 Routing serial <-> Ethernet..................28 Network services......................... 28 4.3.1 DNS proxy.......................28 Network status information....................28 4.4.1 System status screen....................28 4.4.2 Mobile WAN status LEDs..................29 4.4.3...
  • Page 9: Introduction

    Flexible routing Arctic Substation Gateway can be configured to fit in all kinds of networks. It also has full support for Serial - Ethernet routing of industrial network protocols.
  • Page 10: Hardware Description

    This section describes the physical interfaces on Arctic Substation Gateway. 2.1 Front panel Arctic Substation Gateway front panel is shown in the figure below. Figure 1. Front Panel LEDs and switches (from left to right) with section reference to more detailed information: 1.
  • Page 11: Leds

    16) 6. Antenna connector (section Antenna connector on page 16) 2.3 LEDs 2.3.1 Status LEDs Arctic Substation Gateway has 11 status LEDs. They are located on the front panel (see section Front panel). Table 1: LED Description LED State...
  • Page 12: Ethernet Leds

    Half duplex 2.4 Networking 2.4.1 Mobile WAN Arctic Substation Gateway has a high speed wireless functionality which allows the use of bandwidth demanding wireless applications. Arctic Substation Gateway supports wireless data speeds up to 7.2 Mbit/s, however the practical data transfer rates depend on selected wireless network and network capacity.
  • Page 13: Ethernet Lan

    Ethernet WAN interface does not support automatic MDI/MDIX detection. 2.4.3 Ethernet LAN Arctic Substation Gateway has three physical ports for Ethernet LAN. These ports are connected to a common switch. Specifications are shown in the table below.
  • Page 14: Serial Port 1

    Console port can be connected from a PC by using a Cisco compatible serial console cable. Ethernet serial console adapters are available from Viola Systems. They allow serial console access with the adapter and straight Ethernet cable. Viola Systems order code is 3170. Contact the local sales office for more details.
  • Page 15: Serial Port 2

    User Manual Arctic Substation Gateway Function DIP switch configuration for serial port 1 is described in table 12. By default all are set to "0" position (RS-232 mode). DIP switches 2-4 apply only when port is set in RS-485 mode (DIP switch 1 on "1" position).
  • Page 16: Power Switch And Reset Button

    2.9 SIM card slots Note! Do not insert or remove the SIM card while the Arctic Substation Gateway is in operation. The SIM card contents may become corrupted if the card is removed while data is being written to it.
  • Page 17: Din Rail Mounting

    Note! If the SIM card requires a PIN code, do not install the SIM card before you set up the Arctic Substation Gateway device PIN code settings. The SIM card may become locked if the settings are not made first.
  • Page 18: Accessories

    User Manual Arctic Substation Gateway 2.12 Accessories Viola Systems supplies certain accessories for Arctic Substation Gateway. Possible accessories are listed in the table below. Table 17: Arctic Substation Gateway accessories Accessory Order code Serial console adapter: RS232 to RJ45 3170...
  • Page 19: Quick Installation

    5. After the system has initialized, the Error LED turns off and the RUN LED starts to blink. 3.3 Logging in to Arctic Substation Gateway This section describes how to log in to Arctic Substation Gateway using web configuration menu. Firmware Version 2.4.x...
  • Page 20 Substation Gateway (laptop IP for example 10.10.10.11 with netmask 255.0.0.0). Check with ping command. 2. Connect to the Arctic Substation Gateway using the web browser. The default IP address of Arctic Substation Gateway is 10.10.10.10 (netmask 255.0.0.0). Please make sure to connect to a HTTPS port (see the figure below).
  • Page 21: Configuring Ethernet Lan

    IP address (check the Ethernet cabling) 5. Connect to the Arctic Substation Gateway with a new IP address. 3.5 Configuring Mobile WAN 1. Select Network->Mobile WAN from the left menu.
  • Page 22: Configuring Default Gateway

    User Manual Arctic Substation Gateway 3.6 Configuring default gateway 1. Select Network->WAN Failover from the left menu. 2. Set "WAN Default Route"="Yes". This has to be enabled to use either WAN as default route interface. 3. If the mobile WAN has to be set as a default gateway, set "Primary WAN Interface"="Mobile WAN".
  • Page 23: Network Configuration

    User Manual Arctic Substation Gateway 4 Network Configuration 4.1 Configuration screens The web user interface has a navigation menu that is always visible on the left pane. In the menu, the items are grouped together in sections such as System, Network, VPN and Firewall.
  • Page 24: Mobile Wan

    User Manual Arctic Substation Gateway Figure 14. Ethernet WAN configuration Connectivity Monitor settings are used when WAN redundancy functionality is required. Monitor keeps checking the connection to the given remote host to determine the network status. If the ping does not get an answer for a given time window, it informs the WAN switch logic to try the secondary interface.
  • Page 25: Wan Failover

    "Enable"="Yes" on the top of the page and enter PIN code if set, APN name and authentication details if needed. If Arctic Substation Gateway acts as a wireless router to Ethernet devices and DNS is needed, enter DNS configuration as well. When ready, press the Submit button on the bottom of the page to save settings.
  • Page 26: Ethernet Lan

    User Manual Arctic Substation Gateway Figure 16. WAN Failover configuration To enable any default routes, set "WAN Default Route"="Yes". Any route settings are not effective if this parameter is not enabled. Set "On Demand"="Yes" if the backup WAN interface to come up only when primary interface goes down.
  • Page 27: Routing

    User Manual Arctic Substation Gateway Figure 18. Network monitor configuration When using VPN, the usage of the monitor is heavily recommended to detect the connection drops. 4.2 Routing 4.2.1 Routing parameters There are multiple configuration options that define the routing on Arctic Substation Gateway: ■...
  • Page 28: Default Route

    4.3 Network services 4.3.1 DNS proxy To use this feature, configure the device to use Arctic Substation Gateway Ethernet LAN IP address as its DNS server. This way, the DNS queries from the device get routed through the Arctic Substation Gateway.
  • Page 29: Mobile Wan Status Leds

    User Manual Arctic Substation Gateway Figure 19. Network status screen 4.4.2 Mobile WAN status LEDs Status of mobile WAN interface can be viewed from the front panel LEDs. The initialization sequence is: 1. COM LED starts to blink when the connection is started.
  • Page 30 User Manual Arctic Substation Gateway Figure 20. Modem info screen Firmware Version 2.4.x Document Version 1...
  • Page 31: Serial Port Configuration

    User Manual Arctic Substation Gateway 5 Serial Port Configuration 5.1 Configuring serial gateway This section describes how to configure serial <-> Ethernet functionality. Serial gateway feature enables data from the serial port attached device to be routed to Ethernet and vice versa. Serial gateway processes the transmitted data transparently and does not alter it any way except for buffering it for transmission.
  • Page 32: Additional System Configuration

    Username and password can be changed from Tools->User Config screen. It is always recommended to change the password from the factory default when the Arctic Substation Gateway is connected to a public network. Also console access password can be changed.
  • Page 33: Configuration Profiles

    User Manual Arctic Substation Gateway Figure 24. Firmware update screen Firmware update erases all the settings on the unit to the factory defaults. It is recommended to create backup from the old configuration before attempting to update the firmware. To update firmware: 1.
  • Page 34: Iec-104 Application Settings

    The IEC-104 is intended for packet-switched TCP/ IP communication whereas the IEC-101 is intended for serial communication. By using the Arctic Substation Gateway, the IEC-101 slaves (e.g. RTUs) can be connected to a IEC-104 master (e.g. SCADA). The Arctic requests event from the IEC-101 slave locally and sends them to the IEC-104 master.
  • Page 35: Serial Settings

    User Manual Arctic Substation Gateway IEC-104 gateway enabled Value range No, Yes Note 7.2 Serial settings The serial settings define the properties of physical serial communication between the Arctic and an IEC-101 slave. The selection between RS-232/422/485 is done with physical DIP switches located below the RS2 serial port.
  • Page 36: Network Settings

    User Manual Arctic Substation Gateway Parity method used on IEC-101 serial communication Value range None, Even, Odd Note Stop bits Table 22: Number of stop bits used on IEC-101 serial communication Parity method used on IEC-101 serial communication Type Serial data stop bits...
  • Page 37 User Manual Arctic Substation Gateway Network protocol on IEC-104 communication Units Value range UDP, TCP Note The IEC-104 standard specifies only TCP protocol. Network port to listen Table 25: TCP or UDP port to listen for incoming IEC-104 connections TCP or UDP port to listen for incoming IEC-104 connections...
  • Page 38: Iec-104 Settings

    User Manual Arctic Substation Gateway 7.4 IEC-104 Settings The IEC-104 settings define the properties of IEC-104 link layer and application layer parameters as described in the IEC 60870-5-104 standard. The IEC-104 communication is carried out between the Arctic and the IEC-104 master over the TCP/IP network.
  • Page 39 User Manual Arctic Substation Gateway IEC-104 RX windows size (w) Units Packets Value range 1-20 Note The w should not exceed two-thirds of TX window size k. The IEC-104 standard suggests w to be 8. I frames TX timeout (t1) It defines the timeout in seconds the Arctic waits for acknowledgement from IEC-104 master after sending last I format APDU or control frame (e.g.
  • Page 40 User Manual Arctic Substation Gateway IEC-104 link test interval (t3) Note Adjust this parameter according to the criticality of the link. The IEC-104 standard suggests 20 seconds but for pay-per-use GPRS connections the practical value may be substantially longer. Suspended timeout This defines the time in seconds how long a connected IEC-104 link can be in suspended state (STOPD) before the Arctic closes the connection.
  • Page 41: Iec-101 Settings

    User Manual Arctic Substation Gateway Table 36: IEC-104 ASDU common address length IEC-104 ASDU common address length Type Field length Units Bytes Value range Note The IEC-104 standard defines value 2. Info object address length (IEC-104) This defines the length of IEC-104 Information object address ASDU header field in bytes.
  • Page 42 User Manual Arctic Substation Gateway IEC-101 slave link address Units Value range 1-65000 Note The link-level address of IEC-101 slave. Link address field length Defines the length of the IEC-101 link-level address field in bytes. Table 39: IEC-101 slave link address field length...
  • Page 43 User Manual Arctic Substation Gateway frames and restarts the IEC-101 link if the test fails. The events are still not polled before the IEC-104 connection is active. Table 42: IEC-101 keep link open IEC-101 keep link open Type Boolean Units...
  • Page 44: Asdu Converter

    User Manual Arctic Substation Gateway IEC-101 retry limit Value range 0-65000 Note Cause of transmission length (IEC-101) Defines the length of IEC-101 Cause of transmission ASDU header field in bytes. Table 46: IEC-101 ASDU cause of transmission length IEC-101 ASDU cause of transmission length...
  • Page 45: Packet Collector

    User Manual Arctic Substation Gateway Figure 31. ASDU Converter Use ASDU converter This defines if the ASDU header level IEC-101 <-> IEC-104 conversion performed. If enabled the ASDU header field lengths are converted between IEC-104 and IEC-101. This parameter must be enabled if the ASDU header lengths differ between the IEC-104 and the IEC-101.
  • Page 46 User Manual Arctic Substation Gateway This function is useful for slow packet switched communication network (e.g. Mobitex) for speeding up especially the general interrogation response. Figure 32. Packet Collector Use packet collector Table 51: Use packet collector Use packet collector...
  • Page 47: Other Settings

    User Manual Arctic Substation Gateway Maximum collected time Value range 1-255 Note The value must be smaller than t1. Max packets Max packets are defined as the maximum amount of IEC-101 packets stored into the packet collector before sending the data to the network.
  • Page 48: Troubleshooting

    "Destination Inter- face"="Mobile WAN". 4. Check that DNS Proxy is enabled from Services->Common screen. 5. Configure network settings on laptop to use Arctic Substation Gateway Ethernet LAN address as gateway and DNS server. With these setting, the Internet should be accessible on the laptop.
  • Page 49: Specifications

    User Manual Arctic Substation Gateway Specifications Table 56: Technical specifications Processor 400MHz Memory (RAM) 64MB Hard Drive (flash) 32MB Input voltage (nominal) 12-36VDC Power consumption 7W max Power connector Phoenix Contact MC 1,5/ 3-STF-3,5 Casing Aluminium sheet Operating temperature -25 - 70 °C Storage temperature -40 ...
  • Page 50: Limited Warranty

    Viola Systems’ sole option and expense, and Viola Systems may use a new or refurbished parts or products to do so. If Viola Systems is unable to repair or replace a defective product, an alternate exclusive remedy shall be a refund of the original purchase price.
  • Page 51: Technical Support

    User Manual Arctic Substation Gateway Technical Support Contacting Technical Support Phone: +358 20 1226 226 Fax: +358 20 1226 220 E-mail: support@violasystems.com Internet: http://www.violasystems.com Recording Arctic Information Before contacting our Technical Support staff, please record (if possible) the following information about the Arctic product:...

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