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Summary of Contents for Viola Systems Arctic 3G
- Page 1 Arctic 3G Gateway User Manual Arctic 3G Gateway (2622) Firmware Version 2.1.x Document Version 3.1 April 2011...
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Page 2: Copyright And Trademark
Arctic 3G Gateway Copyright and Trademark Copyright © 2008-2010, Viola Systems Ltd. All rights to this manual are owned solely by Viola Systems Ltd. (referred elsewhere in this User’s Manual as Viola Systems). All rights reserved. No part of this manual may be transmitted or reproduced in any form or by any means without a prior written permission from Viola Systems. -
Page 3: Disclaimer
The names of the programs as well as all copyrights relating to the programs are the sole property of Viola Systems. Any transfer, licensing to a third party, leasing, renting, transportation, copying, editing, translating, modifying into another programming language or reverse engineering for any intent is forbidden without the written consent of Viola Systems. -
Page 4: Declaration Of Conformity
User Manual Arctic 3G Gateway Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Viola Systems Ltd. Manufacturer’s Address: Lemminkäisenkatu 14-18 A FI-20520 Turku Finland declares that this product: Product Name: Arctic 3G Gateway conforms to the following standards:... -
Page 5: Warranty And Safety Instructions
Viola Systems manufactured hardware or software could lead directly to death, personal injury, or severe physical or environmental damage. -
Page 6: Revisions
User Manual Arctic 3G Gateway Revisions Date Document Firmware Description of changes Version Version 09/2008 First draft 12/2008 First version released 01/2009 Fixed operating voltage specifications 09/2010 Manual released 02/2011 Updated for a new hardware variant 04/2011 Chapters Antenna connector, SIM card slots and Configuration profiles added. -
Page 7: Table Of Contents
COPYRIGHT AND TRADEMARK ..................2 DISCLAIMER..........................3 DECLARATION OF CONFORMITY..................4 WARRANTY AND SAFETY INSTRUCTIONS...............5 REVISIONS..........................6 1. INTRODUCTION....................... 9 About the Arctic 3G Gateway....................9 Arctic 3G features......................... 9 Packaging information......................9 2. HARDWARE DESCRIPTION..................10 Front panel.......................... 10 Back Panel.......................... 10 LEDs............................ - Page 8 User Manual Arctic 3G Gateway 4.1.6 Network monitor...................... 26 Routing..........................27 4.2.1 Routing parameters....................27 4.2.2 Default route......................27 4.2.3 WAN redundancy/failover..................27 4.2.4 Routing serial <-> Ethernet..................28 Network services......................... 28 4.3.1 DNS proxy.......................28 Network status information....................28 4.4.1 System status screen....................28 4.4.2 Mobile WAN (3G) status LEDs................28 4.4.3...
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Page 9: Introduction
Flexible routing Arctic 3G can be configured to fit in all kinds of networks. It also has full support for Serial - Ethernet routing of industrial network protocols. High security Arctic 3G has highly configurable firewall and secure VPN support for secure connectivity. -
Page 10: Hardware Description
User Manual Arctic 3G Gateway 2 Hardware description This section describes the physical interfaces on Arctic 3G. 2.1 Front panel Arctic 3G front panel is shown in figure 1. Figure 1. Front Panel LEDs and switches (from left to right) with section reference to more detailed information: 1. -
Page 11: Leds
User Manual Arctic 3G Gateway 2.3 LEDs 2.3.1 Status LEDs Arctic 3G has 11 status LEDs. They are located on the front panel (see section 2.1). Table 1: LED Description LED State Meaning Error Unit is restarting. LED should turn off after restart (usually about 30 seconds). -
Page 12: Ethernet Leds
2.4 Networking 2.4.1 Mobile WAN (3G) Arctic 3G has a high speed wireless functionality which allows the use of bandwidth demanding wireless applications. Arctic 3G supports wireless data speeds up to 7.2 Mbit/s, however the practical data transfer rates depend on SIM card speed and wireless network capacity. -
Page 13: Ethernet Lan
Serial port connectors are 9-pin D-sub (male) connectors. Serial ports enact as DTE devices. 2.5.1 Serial console port Serial console connector is located in Arctic 3G front panel (see figure 1). Connector type is RJ45. Connector is described in table 6. Firmware Version 2.1.x... -
Page 14: Serial Port 1
Console port can be connected from a PC by using a Cisco compatible serial console cable. Ethernet serial console adapters are available from Viola Systems. They allow serial console access with the adapter and straight Ethernet cable. Viola Systems order code is 3170. Contact your local sales office for more details. - Page 15 User Manual Arctic 3G Gateway Function DIP switch configuration for serial port 1 is described in table 12. By default all are set to "0" position (RS-232 mode). DIP switches 2-4 apply only when port is set in RS-485 mode (DIP switch 1 on "1" position).
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Page 16: Serial Port 2
LEDs blink. This indicates the factory presets have been applied. 2.7 Power connector Arctic 3G has a 3-pin power connector. Pinout and voltage limits are described in table 17. Supplied plug type is Phoenix Contact MC 1,5 / 3-STF-3,5 with screw fastening. -
Page 17: Antenna Connector
If two SIM card are used, repeat the procedure for SIM slot 2. Note! It is not recommended to insert or remove the SIM card while the Arctic 3G is turned on. 2.10 DIN rail mounting Arctic 3G has mounting holes for optional DIN rail mounting brackets. Viola Systems order code for DIN rail mounting kit is 3003. -
Page 18: Product Label
Ethernet MAC address. Figure 9. Product label 2.12 Accessories Viola Systems supplies certain accessories for Arctic 3G. Possible accessories are listed in table 18. Table 18: Arctic 3G accessories Accessory... -
Page 19: Quick Installation
2. Connect the Ethernet cable between Arctic 3G (Ethernet LAN connector) and your configuration computer. 3. Connect power supply to Arctic 3G and toggle power the switch to ON position. 4. The error LED should turn on immediately after the power switch turned 5. - Page 20 User Manual Arctic 3G Gateway 1. Configure your computer to use the same IP address space than Arctic 3G (laptop IP for example 10.10.10.11 with netmask 255.0.0.0). Check with ping command. 2. Connect to the Arctic 3G using your web browser. The default IP address of Arctic 3G is 10.10.10.10 (netmask 255.0.0.0).
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Page 21: Configuring Ethernet Lan
User Manual Arctic 3G Gateway 4. When you get to the login screen, enter username and password and press Login button. The actual screen depends on the used web browser. Note! Default username is viola-adm and default password is violam2m. It is recommended that the default password is changed before the product is connected to a public network. -
Page 22: Configuring Mobile Wan (3G)
IP address (check your Ethernet cabling) 5. Now you should be able to connect to the Arctic 3G with your new IP address. 3.5 Configuring Mobile WAN (3G) 1. -
Page 23: Network Configuration
User Manual Arctic 3G Gateway 4 Network Configuration 4.1 Configuration screens The web user interface has a navigation menu that is always visible on the left pane. In the menu, the items are grouped together in sections such as System, Network, VPN and Firewall. -
Page 24: Ethernet Wan
WAN redundancy is implemented with wireless connection. See section 4.1.4 for more details about WAN redundancy. 4.1.3 Mobile WAN (3G) This screen configures the Mobile WAN (3G) interface on Arctic 3G. Firmware Version 2.1.x Document Version 3.1... -
Page 25: Wan Failover
"Enable"="Yes" on the top of the page and enter PIN code if set, APN name and authentication details if needed. If Arctic 3G acts as a wireless router to Ethernet devices and DNS is needed, enter DNS configuration as well. When ready, press the Submit button on the bottom of the page to save settings. -
Page 26: Ethernet Lan
WAN interfaces have to be up all the time. 4.1.5 Ethernet LAN This screen configures the Ethernet LAN interface on Arctic 3G. Figure 18. Ethernet LAN Configuration Ethernet LAN configuration is very simple. It configures the IP address for the Ethernet LAN interface. -
Page 27: Routing
When using 3G/VPN the use of monitor is heavily recommended to detect connection drops. 4.2 Routing 4.2.1 Routing parameters There are multiple configuration options that define the routing on Arctic 3G: ■ Ethernet WAN - Gateway (IP address) ■ IP address of router used to reach the internet. Leave empty if unused. -
Page 28: Routing Serial <-> Ethernet
DNS server. This way the DNS queries from the device get routed thorough the Arctic 3G. To use this feature, configure the device to use Arctic 3G Ethernet LAN IP address as its DNS server. This way the DNS queries from the device get routed thorough the Arctic 3G. -
Page 29: Modem Info Screen
User Manual Arctic 3G Gateway 1. COM LED starts to blink when the connection is started. 2. SIM LED starts to blink when SIM card is searched and turns on when card is found and PIN code accepted. 3. SIG LED starts to blink when operator network is searched and gets lit when the network is found. -
Page 30: Serial Port Configuration
User Manual Arctic 3G Gateway 5 Serial Port Configuration 5.1 Configuring serial gateway This section describes how to configure serial <-> Ethernet functionality. Serial gateway feature enables data from the serial port attached device to be routed to Ethernet and vice versa. Serial gateway processes the transmitted data transparently and does not alter it any way except for buffering it for transmission. -
Page 31: Additional System Configuration
Username and password can be changed from Tools->User Config screen. It is always recommended to change the password from the factory default when the Arctic 3G is connected to a public network. Also console access password can be changed. Figure 23. User Config screen 6.2 Date and time... -
Page 32: Configuration Profiles
User Manual Arctic 3G Gateway Figure 25. Firmware update screen Note! Firmware update erases all the settings on the unit to the factory defaults. It is recommended to create backup from the old configuration before attempting to update the firmware. -
Page 33: Troubleshooting
Q: Can not access the Internet with laptop connected to Arctic 3G A: If you want to test the 3G connection: 1. Configure 3G connection and verify it connects to the network 2. -
Page 34: Specifications
User Manual Arctic 3G Gateway Specifications Table 19: Technical specifications Processor 400MHz Memory 64MB Hard Drive 32MB flash Input voltage (nominal) 12-36VDC Power consumption 7W max Power connector Phoenix Contact MC 1,5/ 3-STF-3,5 Casing Aluminium sheet Operating temperature -25 - 70 °C Storage temperature -40 ... -
Page 35: Limited Warranty
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Viola Systems’ sole option and expense, and Viola Systems may use new or refurbished parts or products to do so. If Viola Systems is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price. -
Page 36: Technical Support
User Manual Arctic 3G Gateway Technical Support Contacting Technical Support Phone: +358 20 1226 226 Fax: +358 20 1226 220 E-mail: support@violasystems.com Internet: http://www.violasystems.com Recording Arctic Information Before contacting our Technical Support staff, please record (if possible) the following information about your Arctic product:...
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