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Arctic User's Manual
Arctic IEC-104 Gateway
Version 1.4.8
October 2005

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Summary of Contents for Viola Systems Arctic IEC-104

  • Page 1 Arctic User’s Manual Arctic IEC-104 Gateway Version 1.4.8 October 2005...
  • Page 2: Copyright And Trademark

    User’s Manual Copyright and Trademark Copyright  2004-2005, Viola Systems Ltd. All rights to this manual are owned solely by Viola Systems Ltd. (referred elsewhere in this User’s Manual as Viola Systems). All rights reserved. No part of this manual may be transmitted or reproduced in any form or by any means without a prior written permission from Viola Systems.
  • Page 3: Disclaimer And Revisions

    Viola Systems. Viola Systems has attempted to verify that the information in this manual is correct with regard to the state of products and software on the publication date of the manual. We assume no responsibility for possible errors which may appear in this manual.
  • Page 4: Declaration Of Conformity

    Manufacturer’s Address: Lemminkäisenkatu 14-18 B FIN-20520 Turku Finland declares that this product: Product Name: Arctic IEC-104 Gateway conforms to the following standards: EMC: EN 55022 Emission Test (Class A) 1. Radiated Emissions (30-1000MHz) 2. Conducted Emissions (0.15-30MHz) EN 50082-1 Immunity Test 1.
  • Page 5: Warranty And Safety Instructions

    Viola Systems manufactured hardware or software could lead directly to death, personal injury, or severe physical or environmental damage.
  • Page 6: Table Of Contents

    7. GPRS ..............................28 Placing Arctic IEC-104 ......................28 GPRS Antenna......................... 28 SIM Card and Card Holder ...................... 29 Configuring Arctic IEC-104 Gateway Settings ................. 29 Useful GSM/GPRS Information ....................30 8. IEC-104 application settings ......................31 General settings ........................31 Serial settings...........................
  • Page 7 User’s Manual Excluded Products and Problems.................... 51 Remedies ..........................51 Obtaining Warranty Service ..................... 51 12. Technical Support ........................... 52 Contacting Technical Support....................52 Recording Arctic Information....................52 Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 8: Introduction

    About this User’s Manual This User’s Manual describes the operation of the Arctic IEC-104 Gateway product. All devices in this User’s Manual are referred to as Arctic, unless otherwise mentioned. This manual provides introductory information as well as detailed instructions on how to set up and manage the Arctic as part of a network environment.
  • Page 9: The Arctic Platform

    Backup Battery SOFTWARE Management and Configuration: Operating System • Web user interface • Multitasking embedded µCLinux • Console port • Telnet Supported Protocols • PPP, IP, ICMP, UDP, TCP, ARP, DNS, DHCP, FTP, TFTP, HTTP Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 10: Physical Interfaces

    2. Power switch 6. Application serial port (RS2) 3. Console serial port (RS1) 7. Ethernet connector 4. Console switch 8. I/O connector (optional) Note: Some of the connectors are present only with specific manufacturing options. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 11: Power Supply Connector

    Arctic to a serial device or a PC. The Arctic supports CTS/RTS flow control. The figure of Arctic’s DB9 (DTE) Male connector is shown below: The serial port 1 is a full RS-232 -port. The pin description of this port is as follows: Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 12: Ethernet Connector

    When connecting to a local network (e.g. hub or switch), a direct Ethernet cable must be used. The figure and pin description of the Arctic’s RJ45 Ethernet connector is as follows: Name Direction Explanation Number Data Receive Positive Rx– Data Receive Negative Data Transmit Positive Tx– Data Transmit Negative Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 13: Side Panel Description

    Green, blinking GPRS traffic Red, blinking Back Panel Description The Arctic IEC-104 Gateway has an antenna connector and a slot for a SIM card on the back panel. 1. FME connector for an antenna. 2. SIM Card slot. Note: It is recommended NOT to insert or remove the SIM card while the GPRS module is in operation.
  • Page 14: Product Information Label

    “00:06:70”, but the remaining six digits are unique for each unit. Firmware Version The Arctic firmware version may be checked from the Viola Configurator startup page. (System/Information). It is also possible to get the firmware version by issuing command firmware in console. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 15: Getting Started

    Cross-over Ethernet Cable • Null modem cable. If any of the items are missing or are damaged, please contact Viola Systems Ltd. All packaging materials are recyclable. Viola Systems urges its customers to follow environmental regulations regarding the disposal of all materials.
  • Page 16: Setting Of The Ip Address Using A Console

    | | | |__| | | |__ `NNNNNNNNNNNN) \__/ |_| \______/ |____|/_/ NNNNNNNNNNNN` JNNNNNNNNNNN. NNNNNNNNNNNNL (NNNNNNNNNNNNN) NNNNNNNNNNNNNNNN) _NNNN" 4NNNNL JNN"` 4NNN. For further information check: .JNN NNN. http://www.violasystems.com/ .NF` `"N # echo 172.16.16.2 > /proc/config/ipaddr # cat /proc/config/ipaddr 172.16.16.2 Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 17: Setting Of The Ip Address Using An Html Browser

    Commit (4) to store the settings. 5. Reboot the Arctic for the settings to take effect. Note: Arctic default password is empty. Remember to set the password before connecting the Arctic device to a public network. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 18: Arctic Configurator Tool

    Note that the values for the previous parameters are not saved to disk unless the Commit-button is pressed. The Reboot-button, as the name suggests, will reboot the Arctic. The Logout button will end the current session and return to the login-screen. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 19: Arctic Software Configuration

    Information – submenu contains general information about the Arctic device. Information on this submenu should be provided if possible when contacting Viola Systems technical support. Time – submenu contains time information. Arctic has a real time clock with battery backup and time information may be adjusted here.
  • Page 20 Require authentication (PAP) When set to yes password authentication is used for incoming data calls. Required username – PAP username allowed login. Required password – PAP password used for authentication. Idle timeout – Idle time before PPP connection is terminated. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 21 Arctic has a VPN client that can be used with the Viola M2M Gateway. For VPN configuration, please refer to the Viola M2M Gateway User’s Manual. L2TP-VPN Arctic has a L2TP client that can be used with L2TP server. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 22 Dest.port – Chooses which GPRS interface is port forwarded to local Ethernet. Redirect to IP – Chooses where port forwarding is done to. Redir. port – Chooses which port port forwarding goes to. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 23: Firewall Menu

    Through the Firewall-menu you can configure built-in firewall of the Arctic. Firewall can be disabled or enabled and separate rules may be created for GPRS to Arctic, GRPS to LAN and LAN to GPRS. Service Menu These settings enable or disable the web server functionality. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 24 DHCP Server – Enables or disables the DHCP server. Note: Configuring the DHCP server in an erroneous way may cause your network to function badly or may prevent functioning altogether. Consult your network administrator for necessary information before setting up the service. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 25: Application Menu

    Web console. Also GPRS information can be obtained from “Modem Info” menu. Default settings Arctic may be set to factory default settings from the Tools menu. This restores factory settings excluding network settings. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 26: I/O Interface (Optional)

    The output is a CMOS relay which is protected by a PTC type fuse. The output is capable of handling a continuous current of 50 mA maximum at an ambient temperature of 20°C. In Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 27: Dc Output

    Although the input is protected against reverse polarity and overvoltage the inputs should not be subjected to voltages exceeding the specified 0 to 60 V range. The absolute maximum voltage between input pins is ±100 V. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 28: Gprs

    User’s Manual 7. GPRS The Arctic IEC-104 Gateway provides a direct and reliable GPRS connection and data transmission to stationary or E-GSM 900/1800 mobile networks around the world. In this Chapter the specialities related to GPRS operation are described. Placing Arctic IEC-104 When choosing the installation site of Arctic models with the GPRS option, please remember that it uses radio waves for data transmission.
  • Page 29: Sim Card And Card Holder

    SIM Card and Card Holder Standard 3 V SIM cards may be used with the Arctic IEC-104 Gateway. A SIM card holder is located on the back panel near the GPRS antenna connector. If you have the PIN code query enabled, first check that the Arctic Configurator has a correct PIN code entered in the GPRS submenu.
  • Page 30: Useful Gsm/Gprs Information

    It is thus important to set the code with the Arctic Configurator before plugging the SIM card in. Useful GSM/GPRS Information Useful GSM/GPRS information can be obtained from Tool/Modem Info Menu: Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 31: Iec-104 Application Settings

    The IEC-104 is intended for packet-switched TCP/IP communication whereas the IEC-101 is intended for serial communication. By using the Arctic IEC-104 gateway the IEC-101 slaves (e.g. RTUs) can be connected to a IEC-104 master (e.g. SCADA). The Arctic requests events from the IEC-101 slave locally and sends them to the IEC-104 master.
  • Page 32: Serial Settings

    Serial data parity Units Bits Value range None, Even, Odd Note Stop bits Number of stop bits used on IEC-101 serial communication Type Serial data stop bits Units Bits Value range 1, 2 Note Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 33 User’s Manual Use HW flow control HW flow control mechanism (RTS/CTS) on IEC-101 serial communication Type Boolean Units Value range Yes, No Note The HW handshaking is available only on RS-232 mode. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 34: Network Settings

    ”New connection priority” parameter is disabled. Value 0 disables the network idle timeout detection. Network idle timeout for IEC-104 connections Type Timeout Units Seconds Value range 0 – 65000 Note The network idle timeout must be longer than IEC-104 link test interval (t3). Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 35: Iec-104 Settings

    IEC-104 TX windows size (k) Type Window size Units Packets Value range 1-20 Note The k must be always less than the maximum sequence number defined below. The IEC-104 standard suggests k to be 12. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 36 Defines the timeout in seconds from the last received I format APDU before sending acknowledgement. IEC-104 I frames RX timeout (t2) Type Timeout Units Seconds Value range 1-255 Note The t2 must be smaller than t1. The IEC-104 standard suggests 10 seconds. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 37 The maximum sequence number used in IEC-104 communication. The value zero selects the standard value 32767. IEC-104 suspended timeout Type Sequence number Units Packets Value range 1-32767 Note 0 = 32767 as suggested by the IEC-104 standard. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 38: Iec-101 Settings

    The IEC-101 settings define the properties of IEC-101 link layer and application layer parameters as described in the IEC 60870-5-101 standard. The IEC-101 communication is carried out between the Arctic and a IEC-101 slave. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 39 Defines the IEC-101 link test interval in 0.1 second increments. Link test is performed if there is no other activity. IEC-101 link test interval Type Interval Units 0.1 seconds Value range 1-65000 Note The link test is performed if there is no other activity during defined interval. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 40 Defines the number of retries sent to a IEC-101 slave in case of no reply. If no reply is still received the Arctic closes the IEC-101 and IEC-104 connections. IEC-101 retry limit Type Retry limit Units Retries Value range 0-65000 Note Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 41 IEC-101 ASDU information object address length Type Field length Units Bytes Value range Note The IEC-101 standard defines value 2. ASDU converter The ASDU converter can be used to convert ASDU header field lengths between IEC-101 and IEC-104 protocols. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 42 The packet collector can be used to collect many IEC-101 messages/events to a single network packet instead of sending every message separately. This function is useful for slow packet switched communication network (e.g. Mobitex) for speeding up especially the general interrogation response. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 43 If there has been data on packet collector over MAX TIME the data is sent to network. Maximum collected time Type Timeout Units 0.1 seconds Value range 1-255 Note The value must be smaller than t1. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 44: Io Extension

    Units Value range No, Yes Note Common address The IEC-104 common address of the IO extension board. IO extension board common address Type IEC-104 common address Units Registers Value range 0 – 65000 Note Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 45 Number of IO extension digital outputs Type Number of outputs Units Output points Value range 0, 1, 2, 3, 4, 5, 6, 7, 8 Note The number of available digital outputs depends the model of IO board used. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 46 Defines the duration of the output long pulse in 0.1 secs increments. IO extension outputs long pulse duration Type Pulse duration Units 0.1 seconds Value range 0 - 65000 Note The long pulse operation can be controlled with a single command. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 47 Defines whether the input pin status information is sent cyclically when the IEC-104 connection is active. IO extension cyclic input status reporting Type Boolean Units Value range No, Yes Note In any case the status of input pins can be requested by polling. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 48: Other Settings

    Write syslog Defines whether the error messages are stored to system log file or not. Write system log Type Boolean Units Value range No, Yes Note The system log is available by using WEB UI. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 49: Troubleshooting

    PIN status can be checked from Tools/Modem Info menu. Problem #4 Q: GPRS connection is ended after approximately two minutes. A: You have enabled connection checking from Network/Monitor menu but not set the correct IP to GPRS “ICMP Echo settings”. Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 50: Technical Specifications

    Absolute Maximum Ratings for I/O Interface Input power +24 V Digital inputs (optional) 60 V DC referring to common digital input pin Digital outputs (optional) 30 V between output pins Analog input (optional) ±100 V between input pins Arctic IEC-104 Gateway Viola Systems Ltd.
  • Page 51: Limited Warranty

    Viola Systems’ sole option and expense, and Viola Systems may use new or refurbished parts or products to do so. If Viola Systems is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price.
  • Page 52: Technical Support

    Arctic product: Product name: Serial no: Note the status of your Arctic in the space below before contacting technical support. Include information about error messages, diagnostic test results, and problems with specific applications. Arctic IEC-104 Gateway Viola Systems Ltd.

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