General Points; Internal Messaging; Extending The Service To The Internet - Alcatel-Lucent Extended Communication Server Installation & Configuration Manual

9
After reading this chapter, you will be able to manage internal and external email messaging.
9.1

General Points

The Extended Communication Server includes a mail server which can be used as a
standalone mail server or relayed by an external mail server.
The Extended Communication Server mail service handles the following protocols:
- SMTP (Simple Mail transfer Protocol), to "push" email messages into email boxes.
- POP (Post Office Protocol) or IMAP (Internet Message Access Protocol) to "pull" email
messages from email boxes.
SMTP service must be activated so that the messaging service can work properly, and one of
POP or IMAP services if a fat mail client is used.
As different configurations can be used to make the messaging service available, following
sections will introduce you to the messaging service settings in four steps:
1. Internal messaging, so that users can exchange emails inside the organization.
2. External messaging, so that users can send and receive messages via the Internet.
3. Configuring for a fat mail client.
4. Additional settings that may be useful according to the organization characteristics. You
can also refer to the online help for more information.
Note:
We recommend you to test the messaging service from Virtual Desktop sessions.
9.2

Internal Messaging

To activate the internal messaging service:
1. Select the Service management > Email > SMTP menu.
2. Change the SMTP status option button to On.
All users that have email addresses and authorizations can now exchange internal emails.
9.3

Extending the Service to the Internet

SMTP must be configured so that the mail service is extended to the Internet.
To configure SMTP for the Internet:
1. Select the Service management > Email > SMTP > Basic configuration menu.
2. Select the Send method tab.
3. Enter the email address that will receive messaging errors.
4. If the enterprise has a public domain name, select Use Internet mode.
With this option, the mail server exchanges emails directly with other mail servers over the
Internet.
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