Voice And Data Convergence; General Points - Alcatel-Lucent Extended Communication Server Installation & Configuration Manual

8
Read this chapter if your Extended Communication Server works together with an OmniPCX
Office. After reading it, you will be able to carry out Internet and telephone services
convergence.
8.1

General Points

The voice/data convergence service allows users to access the telephone functions from the
Virtual Desktop and benefit from additional services on telephone terminals: call forwarding,
unified messaging, click to call, and so on.
Figure 8.1: Voice and data convergence
The extended communication pack must be installed so that you can access the OmniPCX
Office menu in the Service management panel.
8-1