Refresh Interval For Constant Message Count - Panasonic PanaVOICE system Technician Manual

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Installing PanaVOICE with an OAlIntegration PanaVOICE2.0
Pmblem
solution
,
::
Dialouts are not dialing If you are using least cost routing (LCR), go to the Outdial
/'
out. Access field on the Telephone System Setup: Telephone
System Integration screen and type the trunk group
access code C-1. This configuration disables LCR
dialouts for the voice messaging system.
Intermittent communi- Check that the serial link cable is firmly connected to the
cations between the telephone system and the voice messaging system.
telephone system and
the voice messaging
Try using a replacement serial link cable to test whether
'
system.
your cable is defective.
Message waiting indica-
Go to Application Setup: Site Information. Check the
tor does not work,
Station pilot number field. The field
must 'use
a single
although constant
extension number with the Integration Package. It cannot
message count appears. be a range of extensions.
Try changing the pilot number used by the voice messag-
ing system. Go to Application Setup: Site Information. Go
to the Station pilot number field and replace the pilot
number with one of the station numbers.
Contact Technical Support.
Pager notification not
working.
Include 3 or more commas (,) in the number to increase
the pause between the telephone number and the pager
digits. Each comma represents 2 seconds. For example:
5551234,,,,555-5678,#,123
Subscriber name is Correct the spelling on the subscriber's Account screen.
misspelled on the LCD. The misspelling of subscriber names may be introduced
In some cases, three
through the programming of the telephone system port,
letters appear that are
rerunning mailbox builder, the subscriber spelling his or
not necessarily the first her name through setup options, or a combination of
three letters of the
these.
subscriber's name.
Trunk call disconnects Set Transfer Type to Wait for Ringback and type 2 [ZEnterj
when the telephone in the Rings field on the Application Setup: Subscriber
system transfers it to a Defaults: Call Handling screen AND on each subscriber's
busy extension pro- Call Handling screen. The number of times the voice
grammed to Forward on messaging system rings the line before releasing the call
Busy to the voice is specified by the 2 in the Rings field.
messaging system.