Testing The Integration - Panasonic PanaVOICE system Technician Manual

Integrated voice processing system
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2-76
Installing Pana VOICE with an OAi Integration
PanaVOKE2.0
Tesfing the lntegrafion
:
i
Test the following after you have completed all of the installation steps:
Theconnectionbetweenthetelephonesystemandthevoicemessagingsystem
Thewiringofthevoicemailportstothevoicemessagingsystem
CorrectoperaGonofthevoicemez@ngsyst~fortakingmessages
Toperformthesetests,youwillneedatleastonePanasonicDBSextensioninadditiontothevoice
mail ports going to thevoice mes@ng
system Add this extension as asubscriber (with avoice
name)inthe~c;icem~system,usingthesubsQibernameTEST.
To test the Weption:
1. Check the Panasonic DBS integration serial link.
2.
Call the voice messaging system:
l
If the serial link is active, the main menu appears on the large LCD display tele
phone.
l
If the serial link is down, you will hear a ring no answer or a fast busy. See
Troubleshooting
on page 2-80.
3.
Check visual menus. For this test, use a display telephone. Call the voice messag-
ing system. Check that the main menu appears on the display telephone. Try using
voice messaging system functions, like subscriber setup options.
4.
Check automated attendant operation of the voice mesagiug system. If you are
using the voice messaging system as an automated attendant, call into the system
through the primary trunk. Enter an extension number, and check that the transfer
is completed correctly.
5.
Check call forwarding operation of the voice mesagiug system. Use another
telephone and call the forwarded extension as an unknown caller. Check that the
voice messaging system plays the correct personal greeting, then leave a message
and hang up. Check that the message waiting indication is activated on the for-
warded extension.

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