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InstaUing and using Remote Maintenance
Pana VOICE2.0
To
turn
on the billing log:
1.
At the Remote Maintenance
Main Menu, press (FB) for Support Menu.
2.
At the Support Menu, press [F21 to select Billing Log.
3.
Select a name for the billing log file. Press [z)
to accept the default name
SESSION.LOG, or type a new name and press I=).
4.
When prompted,
type an Operator
ID (-1.
An Operator ID is a special ID for
tracking who ran a particular
remote session. You may use up to three characters.
For example, use your initials or your extension
number.
The billing log remains on until you turn it off
_
Each time you disconnect
from a host
computer,
you have the opportunity
to change the Operator
ID, phone book entry, and
description.
To
turn
off
the billing log:
1.
At the Remote Maintenance
Main Menu, press [F8j for Support Menu.
2.
At the Support Menu, press IF2) to select Billing Log. This turns off the billing log.
Using a mouse
Mouse operation
on the remote computer
is not supported
over modem connections.
You must turn off mouse operation
by setting Remote Mouse operation
to No on the
remote computer.
This is required
because
using remote mouse support
may cause
instability
on the host computer.
To turn off mouse operation:
1.
From the Main Menu, press a
to select Options
IMenu.
2.
Press a
to select Hardware Menu.
3.
Use the (wbarj
to change Remote Mouse Operation to No.
4.
Press a
twice to save the entry and return to the Main Menu.
Editing files during a Remote Maintenance session
Some DOS editing programs
may not be functional
during a Remote Maintenanace
session. This is because the PanaVOICE system is configured
so special function keys,
such as the ALT key, can be used when viewing a host computer' s
DOS window re-
motely.
Note
The ALT key can be used to navigate in a host computer' s
voice messaging
screens when connected
remotely.
An alternative
editing tool that does not require special function keys is included
in
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Troubleshooting
