Panasonic PanaVOICE system Technician Manual page 120

Technician's Guide Sm.ng Up the Application 3-115
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Await Answer. PanaVOICE reminds the caller to press the Start button on the fax
machine when he or she hears the fax tone, puts the caller on hold, then dials the
fax extension. lf the extension is answered within the number of rings specified in
the Rings field, PanaVOICE puts the fax through.
If the extension is busy or does not answer within the specified number of rings,
and call holding for the fax extension is turned off, PanaVOICE takes the alternate
action.
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Wait for Ringback. PanaVOICE puts the caller on hold and dials the fax extension.
If the extension rings the number of times specified in the Rings field, PanaVOICE
releases the call to the telephone system. The number of rings should be set to at
least three.
If the fax extension is answered while PanaVOICE is counting rings, PanaVOICE
puts the call through. If the extension is busy and call holding for the fax exten-
sion is turned off, PanaVOICE takes the alternate action.
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Release. PanaVOICE puts the caller on hold, dials the fax extension and then
releases the call to the telephone system. With the Release call transfer type, the
caller cannot hold for the fax machine.
Number of Rings
Write the number of rings PanaVOICE will wait for a call to be answered. This field does
not apply if the transfer type is Release.
Action
Select how you would like the system to handle the caller if the transfer to the fax
extension is unsuccessful and call holding is not allowed. The most common choice for
manual fax calls is transfer to operator.
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Say Good-bye. The system says "If you need further assistance, press the pound
key now. Thank you and good-bye," and then disconnects.
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Diionnect. The system disconnects, without saying good-bye.
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Restart. The system returns the caller to the opening greeting.
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Operator. The system transfers the caller to the operator.
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Route to ID. The system routes the caller to another System ID. Write down the
System ID if you choose this option.
Announcement
PanaVOICE can ask any caller who sends a manual fax to record a voice message (voice
annotation) about the fax and who it is for. PanaVOICE can also send a public notice to
announce all faxes or only those that are annotated_ You control these features by
selecting Ask For Voice Annotation or Announce Fax If No Annotation.