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HIKVISION Network Camera User Manual

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User Manual of Network Camera

Network Camera

User Manual

UD.6L0201D1673A01
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Summary of Contents for HIKVISION Network Camera

  • Page 1: Network Camera

    User Manual of Network Camera Network Camera User Manual UD.6L0201D1673A01...
  • Page 2 Hangzhou Hikvision Digital Technology Co., Ltd. (“Hikvision”) reserves all rights to this manual. This manual cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Trademarks and other Hikvision marks are the property of Hikvision and are registered trademarks or the subject of applications for the same by Hikvision and/or its affiliates.
  • Page 3 User Manual of Network Camera SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OR CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. Privacy Notice Surveillance laws vary by jurisdiction. Check all relevant laws in your jurisdiction before using this product for surveillance purposes to ensure that your use of this product conforms.

  • Page 4: Regulatory Information

    User Manual of Network Camera Regulatory Information FCC Information FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Safety Instruction

    User Manual of Network Camera Safety Instruction These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss. The precaution measure is divided into ‘Warnings’ and ‘Cautions’: Warnings: Serious injury or death may be caused if any of these warnings are neglected.
  • Page 6 User Manual of Network Camera Cautions:  Make sure the power supply voltage is proper before using the camera.  Do not drop the camera or subject it to physical shock.  Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently.
  • Page 7 User Manual of Network Camera Notes: For the camera supports IR, you are required to pay attention to the following precautions to prevent IR reflection:  Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until the installation is finished.

  • Page 8: Table Of Contents

    Table of Contents System Requirement ..............10 Chapter 1 Network Connection ..............11 Chapter 2 Setting the Network Camera over the LAN ............11 2.1.1 Wiring over the LAN ....................... 11 2.1.2 Detecting and Changing the IP Address ................12 Setting the Network Camera over the WAN ............
  • Page 9 User Manual of Network Camera 6.3.7 Configuring QoS Settings ....................48 6.3.8 Configuring UPnP™ Settings ................... 48 6.3.9 Configuring Wireless Dial Settings .................. 49 6.3.10 Email Sending Triggered by Alarm ................52 6.3.11 Configuring NAT (Network Address Translation) Settings .......... 54 6.3.12...
  • Page 10 User Manual of Network Camera VCA Configuration ..................109 6.7.1 Behavior Analysis ......................109 6.7.2 Face Capture ......................... 115 6.7.3 Heat Map ........................119 6.7.4 People Counting ......................121 Storage Settings ................125 Chapter 7 Configuring NAS Settings ................125 Configuring Recording Schedule ..............

  • Page 11: Chapter 1 System Requirement

    User Manual of Network Camera Chapter 1 System Requirement Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 / Server 2003 / Server 2008 32bits CPU: Intel Pentium IV 3.0 GHz to Core i7-4000 series or higher, depending on...

  • Page 12: Chapter 2 Network Connection

     To test the network camera, you can directly connect the network camera to the computer with a network cable as shown in Figure 2-1.  Refer to the Figure 2-2 to set network camera over the LAN via a switch or a router.

  • Page 13: Detecting And Changing The Ip Address

    2. Change the IP address and subnet mask to the same subnet as that of your computer. 3. Enter the IP address of network camera in the address field of the web browser to view the live video. Notes: The default IP address is 192.0.0.64 and the port number is 8000.

  • Page 14: Setting The Network Camera Over The Wan

    2.2.1 Static IP Connection Before you start: Please apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can connect the network camera via a router or connect it to the WAN directly. ...

  • Page 15: Dynamic Ip Connection

    Note: Refer to Appendix 2 for detailed information about port mapping. 5. Visit the network camera through a web browser or the client software over the internet. Figure 2-4 Accessing the Camera through Router with Static IP ...
  • Page 16 This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE parameters of the network camera. Refer to Section 6.3.3 Configuring PPPoE Settings for detailed configuration.
  • Page 17 Steps: 1. Install and run the IP Server software in a computer with a static IP. 2. Access the network camera through the LAN with a web browser or the client software. 3. Enable DDNS and select IP Server as the protocol type. Refer to Section...

  • Page 18: Chapter 3 Access To The Network Camera

    Steps: 1. Open the web browser. 2. Input the IP address of the network camera in the address bar, e.g., 192.0.0.64 and press the Enter key to enter the login interface. 3. Input the user name and password and click Login.

  • Page 19: Accessing By Client Software

    User Manual of Network Camera Figure 3-3 Install Plug-in (1) Figure 3-4 Install Plug-in (2) Note: You may have to close the web browser to install the plug-in. Please reopen the web browser and log in again after installing the plug-in.
  • Page 20 User Manual of Network Camera Figure 3-5 iVMS-4200 Control Panel Figure 3-6 iVMS-4200 Main View Note: For detailed information about the software, please refer to the user manual of the iVMS-4200.

  • Page 21: Chapter 4 Wi-Fi Settings

    User Manual of Network Camera Chapter 4 Wi-Fi Settings Purpose: By connecting to the wireless network, you don’t need to use cable of any kind for network connection, which is very convenient for the actual surveillance application. Note: This chapter is only applicable for the cameras with the built-in Wi-Fi module.
  • Page 22 User Manual of Network Camera 4. Check the checkbox to select the Network mode as Manage, and the Security mode of the network is automatically shown when you select the wireless network, please don’t change it manually. Note: These parameters are exactly identical with those of the router.
  • Page 23 User Manual of Network Camera Figure 4-5 Ad-hoc Connection Point 6. Choose the SSID and connect. Security Mode Description: Figure 4-6 Security Mode You can choose the Security Mode as not-encrypted, WEP, WPA-personal, WPA-enterprise, WPA2-personal, and WPA2-enterprise. WEP mode: Figure 4-7 WEP Mode ...
  • Page 24 User Manual of Network Camera the method used by your access point. Not all access points have this option, in which case they probably use Open System, which is sometimes known as SSID Authentication.  Key length - This sets the length of the key used for the wireless encryption, 64 or 128 bit.
  • Page 25 User Manual of Network Camera Figure 4-9 EAP-TLS  Identity - Enter the user ID to present to the network. Private key password – Enter the password for your user ID.   EAPOL version - Select the version used (1 or 2) in your access point.

  • Page 26: Easy Wi-Fi Connection With Wps Function

    User Manual of Network Camera 4.2 Easy Wi-Fi Connection with WPS function Purpose: The setting of the wireless network connection is never easy. To avoid the complex setting of the wireless connection you can enable the WPS function. WPS (Wi-Fi Protected Setup) refers to the easy configuration of the encrypted connection between the device and the wireless router.
  • Page 27 User Manual of Network Camera connecting devices. 3. Check on the Wi-Fi router to see if there is a WPS button. If yes push the button and you can see the indicator near the button start flashing, which means the WPS function of the router is enabled.

  • Page 28: Ip Property Settings For Wireless Network Connection

    User Manual of Network Camera Figure 4-11 Wi-Fi Settings – WPS PIN Mode 2. Choose Use route PIN code. If the PIN code is generated from the router side, you should enter the PIN code you get from the router side in the Router PIN code field.
  • Page 29 User Manual of Network Camera 1. Enter the TCP/IP configuration interface. Configuration> Advanced Configuration> Network> TCP/IP Configuration> Basic Configuration> Network> TCP/IP Figure 4-12 TCP/IP Settings 2. Select the NIC as wlan. 3. Customize the IPv4 address, the IPv4 Subnet Mask and the Default Gateway.

  • Page 30: Chapter 5 Live View

    The live view page allows you to view the real-time video, capture images, realize PTZ control, set/call presets and configure video parameters. Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main page to enter the live view page.

  • Page 31: Starting Live View

    User Manual of Network Camera Display Control: Click each tab to adjust the layout and the stream type of the live view. And you can click the drop-down to select the plug-in. For IE (internet explorer) user, webcomponents and quick time are selectable. And for Non-IE user, webcomponents, quick time, VLC or MJPEG is selectable if they are supported by the web browser.

  • Page 32: Recording And Capturing Pictures Manually

    User Manual of Network Camera Click to select the third-party plug-in. Manually capture the picture. Manually start/stop recording. Audio on and adjust volume /Mute. Turn on/off microphone. Turn on/off digital zoom function. Turn on/off 3D positioning function. Note: The third stream and 3D positioning require the support of camera.

  • Page 33: Setting / Calling A Preset

    User Manual of Network Camera Click the direction buttons to control the pan/tilt movements. Figure 5-3 PTZ Control Panel Click the zoom/iris/focus buttons to realize lens control. Notes:  There are 8 direction arrows ( , , , , , , , ) in the live view window when you click and drag the mouse in the relative positions.
  • Page 34 User Manual of Network Camera Figure 5-4 Setting a Preset 2. Use the PTZ control buttons to move the lens to the desired position. • Pan the camera to the right or left. • Tilt the camera up or down.

  • Page 35: Setting / Calling A Patrol

    User Manual of Network Camera 5.4.3 Setting / Calling a Patrol Note: No less than 2 presets have to be configured before you set a patrol. Steps: 1. Click to enter the patrol configuration interface. 2. Select a path No., and click to add the configured presets.

  • Page 36: Network Camera Configuration

    User Manual of Network Camera Chapter 6 Network Camera Configuration 6.1 Configuring Local Parameters Note: The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and captured using the web browser and thus the saving paths of them are on the PC running the browser.
  • Page 37 User Manual of Network Camera HTTP: Allows the same quality as of TCP without setting specific ports for streaming under some network environments. MULTICAST: It’s recommended to select MCAST type when using the Multicast function. For detailed information about Multicast, refer to Section 6.3.1 Configuring TCP/IP Settings.

  • Page 38: Configuring Time Settings

    User Manual of Network Camera 6.2 Configuring Time Settings Purpose: You can follow the instructions in this section to configure the time synchronization and DST settings. Steps: 1. Enter the Time Settings interface: Configuration > Basic Configuration > System > Time Settings Or Configuration >...
  • Page 39 User Manual of Network Camera Figure 6-3 Time Sync by NTP Server Note: If the camera is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44).

  • Page 40: Configuring Network Settings

    User Manual of Network Camera 6.3 Configuring Network Settings 6.3.1 Configuring TCP/IP Settings Purpose: TCP/IP settings must be properly configured before you operate the camera over network. The camera supports both the IPv4 and IPv6. Both versions may be configured simultaneously without conflicting to each other, and at least one IP version should be configured.

  • Page 41: Configuring Port Settings

    Multicast Address. 3. (Optional) Check the checkbox of Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN. 4. Click Save to save the above settings Notes: ...

  • Page 42: Configuring Pppoe Settings

    User Manual of Network Camera ranges from 1024 to 65535. HTTPS Port: The default port number is 443, and it can be changed to any port No. which is not occupied. Server Port: The default server port number is 8000, and it can be changed to any port No.

  • Page 43: Configuring Ddns Settings

    User Manual of Network Camera 6.3.4 Configuring DDNS Settings Purpose: If your camera is set to use PPPoE as its default network connection, you can use the Dynamic DNS (DDNS) for network access. Before you start: Registration on the DDNS server is required before configuring the DDNS settings of the camera.
  • Page 44 User Manual of Network Camera (2) In the Domain text field, enter the domain name obtained from the DynDNS website. (3) Enter the Port of DynDNS server. (4) Enter the User Name and Password registered on the DynDNS website. (5) Click Save to save the settings.
  • Page 45 User Manual of Network Camera (1) Choose the DDNS Type as NO-IP. Figure 6-12 NO-IP Settings (2) Enter the Server Address as www.noip.com (3) Enter the Domain name you registered. (4) Enter the Port number, if needed. (5) Enter the User Name and Password.

  • Page 46: Configuring Snmp Settings

    User Manual of Network Camera 6.3.5 Configuring SNMP Settings Purpose: You can set the SNMP function to get camera status, parameters and alarm related information and manage the camera remotely when it is connected to the network. Before you start: Before setting the SNMP, please download the SNMP software and manage to receive the camera information via SNMP port.
  • Page 47 User Manual of Network Camera Figure 6-14 SNMP Settings 2. Check the corresponding version checkbox ( ) to enable the feature. 3. Configure the SNMP settings. Note: The settings of the SNMP software should be the same as the settings you configure here.

  • Page 48: Configuring 802.1X Settings

    User Manual of Network Camera 6.3.6 Configuring 802.1X Settings Purpose: The network camera supports IEEE 802.1X standard. IEEE 802.1X is a port-based network access control. It enhances the security level of the LAN. When devices connect to this network with IEEE 802.1X standard, the authentication is needed.

  • Page 49: Configuring Qos Settings

    User Manual of Network Camera Note: The EAPOL version must be identical with that of the router or the switch. 4. Enter the user name and password to access the server. 5. Click Save to save the settings. Note: A reboot is required for the settings to take effect.

  • Page 50: Configuring Wireless Dial Settings

    User Manual of Network Camera The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments. With the function enabled, you don’t need to configure the port mapping for each port, and the camera is connected to the Wide Area Network via the router.
  • Page 51 User Manual of Network Camera For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing...
  • Page 52 User Manual of Network Camera 4. View the dial status. 1) Click the Refresh button to view the dial status including real-time mode, UIM status, signal strength, etc. 2) If Manual is selected as the dial mode, you can also manually connect / disconnect the wireless network.

  • Page 53: Email Sending Triggered By Alarm

    User Manual of Network Camera Figure 6-21 SMS Alarm Settings 3) Input the mobile phone number for the white list, check the checkbox of Reboot via SMS, select the alarm for SMS push, and click OK. Note: To reboot the device via SMS, send the message "reboot" to the device, and the device will reply a message "reboot success"...
  • Page 54 User Manual of Network Camera set the IPv4 Address, IPv4 Subnet Mask, IPv4 Default Gateway and the Preferred DNS Server. Note: Please refer to Section 6.3.1 Configuring TCP/IP Settings for detailed information. 2. Enter the Email Settings interface: Configuration > Advanced Configuration > Network > Email Figure 6-22 Email Settings 3.

  • Page 55: Configuring Nat (Network Address Translation) Settings

    User Manual of Network Camera emails with attached alarm images. Interval: The interval refers to the time between two actions of sending attached pictures. Authentication (optional): If your email server requires authentication, check this checkbox to use authentication to log in to this server and enter the login user Name and password.

  • Page 56: Configuring Ftp Settings

    User Manual of Network Camera Figure 6-23 Configure NAT Settings 3. Click Save to save the settings. 6.3.12 Configuring FTP Settings Purpose: You can configure the FTP server related information to enable the uploading of the captured pictures to the FTP server. The captured pictures can be triggered by events or a timing snapshot task.

  • Page 57: Platform Access

    User Manual of Network Camera 2. Configure the FTP settings; and the user name and password are required for login the FTP server. For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices.

  • Page 58: Https Settings

    User Manual of Network Camera simply leave the checkbox unchecked. Figure 6-25 Platform Access 6.3.14 HTTPS Settings Purpose: HTTPS provides authentication of the web site and associated web server that one is communicating with, which protects against Man-in-the-middle attacks. Perform the following steps to set the port number of https.

  • Page 59: Create The Self-Signed Certificate

    User Manual of Network Camera  Create the self-signed certificate 1) Click Create button to enter the creation interface. Figure 6-27 Create Self-signed Certificate 2) Enter the country, host name/IP, validity and other information. 3) Click OK to save the settings.

  • Page 60: Configuring Video And Audio Settings

    User Manual of Network Camera 6.4 Configuring Video and Audio Settings 6.4.1 Configuring Video Settings Steps: 1. Enter the Video Settings interface: Configuration >Basic Configuration > Video / Audio > Video Or Configuration > Advanced Configuration > Video / Audio > Video Figure 6-29 Video Settings 2.
  • Page 61 User Manual of Network Camera Bitrate Type: Select the bitrate type to constant or variable. Video Quality: When bitrate type is selected as Variable, 6 levels of video quality are selectable. Frame Rate: Set the frame rate to 1/16~25 fps. The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps).

  • Page 62: Configuring Audio Settings

    User Manual of Network Camera lower value of the smoothing, the higher quality of the stream, though it may appear not fluent. 4. Click Save to save the settings. 6.4.2 Configuring Audio Settings Steps: 1. Enter the Audio Settings interface Configuration >...

  • Page 63: Configuring Roi Encoding

    User Manual of Network Camera 6.4.3 Configuring ROI Encoding Purpose: ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression, which means, the technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
  • Page 64 User Manual of Network Camera Configuring Fixed Region for ROI: Steps: 1. Enter the ROI settings interface: Configuration> Advanced Configuration> Video/Audio> ROI 2. Check the checkbox of Enable under Fixed Region item. 3. Select the stream type for ROI encoding.

  • Page 65: Display Information On Stream

    User Manual of Network Camera 6.4.4 Display Information on Stream Check the checkbox of Enable Dual-VCA, and the information of the objects (e.g. human, vehicle, etc.) will be marked in the video stream. And then you can set rules on the connected rear-end device to detect the events including line crossing, intrusion, etc.

  • Page 66: Configuring Image Parameters

    User Manual of Network Camera Figure 6-33 Target Cropping 6.5 Configuring Image Parameters 6.5.1 Configuring Display Settings Purpose: You can set the image quality of the camera, including brightness, contrast, saturation, hue, sharpness, etc. Note: The display parameters vary according to the different camera model. Please refer to the actual interface for details.

  • Page 67: Image Adjustment

    User Manual of Network Camera Day/Night Auto-switch Figure 6-34 Display Settings of Day/night Auto-switch  Image Adjustment Brightness describes bright of the image, which ranges from 1~100, and the default value is 50. Contrast describes the contrast of the image, which ranges from 1~100, and the default value is 50.
  • Page 68 User Manual of Network Camera The exposure time refers to the electronic shutter time, which ranges from 1 ~ 1/100,000s. Adjust it according to the actual luminance condition.  Focus Settings For the camera supports electronic lens, you can set the focus mode as Auto, Manual or Semi-auto.
  • Page 69 User Manual of Network Camera Triggered by alarm input: The switch is triggered by alarm input, and you can set the triggered mode to day or night. Smart IR: Smart IR function gives user an option to adjust the power of the IR LED, thus providing a clear image that is not overexposed or too dark.

  • Page 70: Video Adjustment

    User Manual of Network Camera Figure 6-36 White Balance  Image Enhancement Digital Noise Reduction: DNR reduces the noise in the video stream. OFF, Normal Mode and Expert Mode are selectable. Set the DNR level from 0~100, and the default value is 50 in Normal Mode.
  • Page 71 User Manual of Network Camera Lens Distortion Correction: Select ON / OFF to enable / disable the lens distortion correction. The distorted image caused by the wide-angle lens can be corrected if this function enabled.  Other Some of the camera supports CVBS, SDI, or HDMI output. Please refer to the actual camera model for details.

  • Page 72: Configuring Osd Settings

    User Manual of Network Camera Configuring OSD Settings Purpose: You can customize the camera name and time on the screen. Steps: 1. Enter the OSD Settings interface: Configuration > Advanced Configuration > Image > OSD Settings Figure 6-38 OSD Settings 2.

  • Page 73: Configuring Text Overlay Settings

    User Manual of Network Camera 6. You can use the mouse to click and drag the text frame in the live view window to adjust the OSD position. Figure 6-40 Adjust OSD Location 7. Click Save to activate the above settings.

  • Page 74: Configuring Privacy Mask

    User Manual of Network Camera Figure 6-41 Text Overlay 2. Check the checkbox in front of textbox to enable the on-screen display. 3. Input the characters in the textbox. 4. (Optional)Use the mouse to click and drag the red text frame in the live view window to adjust the text overlay position.

  • Page 75: Configuring Picture Overlay

    User Manual of Network Camera Figure 6-42 Privacy Mask Settings 4. Click and drag the mouse in the live video window to draw the mask area. Note: You are allowed to draw up to 4 areas on the same image.

  • Page 76: Configuring And Handling Alarms

    And the Picture width and height shows the size of the picture. 6.6 Configuring and Handling Alarms This section explains how to configure the network camera to respond to alarm events, including motion detection, video tampering, alarm input, alarm output, exception, face detection, audio exception detection, intrusion detection, defocus detection, and scene change detection, etc.

  • Page 77: Configuring Motion Detection

    User Manual of Network Camera 6.6.1 Configuring Motion Detection Purpose: Motion detection detects the moving objects in the configured surveillance area, and a series of actions can be taken when the alarm is triggered.. In order to detect the moving objects accurately and reduce the false alarm rate, normal configuration and expert configuration are selectable for different motion detection environment.
  • Page 78 User Manual of Network Camera Figure 6-44 Enable Motion Detection (4)Click Draw Area. Click and drag the mouse on the live video to draw a motion detection area. (5)Click Stop Drawing to finish drawing one area. (6)(Optional) Click Clear All to clear all of the areas.
  • Page 79 User Manual of Network Camera (3)Click to set the time period for the arming schedule. (4)(Optional) After you set the arming schedule, you can copy the schedule to other days. (5)Click OK to save the settings. The time of each period can’t be overlapped. Up to 8 periods can be Note: configured for each day.
  • Page 80 User Manual of Network Camera Trigger the audible warning locally. And it only supported by the device have the audio output.  Notify Surveillance Center Send an exception or alarm signal to remote management software when an event occurs.  Send Email Send an email with alarm information to a user or users when an event occurs.
  • Page 81 User Manual of Network Camera area of each area for different day/night switch. Figure 6-48 Expert Mode of Motion Detection  Day/Night Switch OFF Steps: (1)Draw the detection area as in the normal configuration mode. Up to 8 areas are supported.
  • Page 82 User Manual of Network Camera Figure 6-49 Day/Night Auto-Switch (3)Select the area by clicking the area No. (4)Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in the daytime. (5)Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area at night.

  • Page 83: Configuring Video Tampering Alarm

    User Manual of Network Camera (3)Select the start time and the end time for the switch timing. (4)Select the area by clicking the area No. (5)Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in the daytime.

  • Page 84: Configuring Alarm Input

    User Manual of Network Camera 3. Set the video tampering area. Refer to Task 1 Set the Motion Detection Area in Section 6.6.1. 4. Click Edit to edit the arming schedule for video tampering. The arming schedule configuration is the same as the setting of the arming schedule for motion detection.

  • Page 85: Configuring Alarm Output

    User Manual of Network Camera 3. Click Edit to set the arming schedule for the alarm input. Refer to Task 2 Set the Arming Schedule for Motion Detection in Section 6.6.1. 4. Check the checkbox to select the linkage method taken for the alarm input. Refer to Task 3 Set the Alarm Actions for Motion Detection in Section 6.6.1.

  • Page 86: Handling Exception

    User Manual of Network Camera Figure 6-53 Alarm Output Settings 6.6.5 Handling Exception The exception type can be HDD full, HDD error, network disconnected, IP address conflicted and illegal login to the cameras. Steps: 1. Enter the Exception Settings interface: Configuration >...

  • Page 87: Configuring Other Alarm

    User Manual of Network Camera 6.6.6 Configuring Other Alarm Note: Some certain cameras support Wireless Alarm, PIR (passive infrared sensor) Alarm or Emergency Alarm.  Wireless Alarm Purpose: When wireless alarm signal is sent to the camera from the detector, such as the wireless door contact, the wireless alarm is triggered and a series of response actions can be taken.
  • Page 88 User Manual of Network Camera  PIR Alarm Purpose: A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected.

  • Page 89: Configuring Audio Exception Detection

    User Manual of Network Camera  Emergency Alarm Purpose: You can press the Emergency button on the remote control to trigger the Emergency Alarm in case of an emergency. Note: The remote control is required for the Emergency Alarm. Go to Configuration >...
  • Page 90 User Manual of Network Camera 2. Check the checkbox of Audio Loss Exception to enable the audio loss detection function. 3. Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in the surveillance scene. You can set the detection sensitivity and threshold for sound steep rise.

  • Page 91: Configuring Defocus Detection

    User Manual of Network Camera 6.6.8 Configuring Defocus Detection Purpose: The image blur caused by defocus of the lens can be detected, and some certain actions can be taken when the alarm is triggered. Note: Defocus detection function varies according to different camera models.

  • Page 92: Configuring Face Detection

    User Manual of Network Camera Steps: 1. Enter the Scene Change Detection settings interface: Configuration> Advanced Configuration> Smart Event> Scene Change Detection 2. Check the checkbox of Enable Scene Change Detection to enable the function. 3. Click-and-drag the slider to set the detection sensitivity. The sensitivity value ranges from 1 to 100, and the higher the value is, the more easily the change of scene can trigger the alarm.
  • Page 93 User Manual of Network Camera Steps: 1. Enter the Face Detection settings interface: Configuration> Advanced Configuration> Smart Event> Face Detection 2. Check the checkbox of Enable Face Detection to enable the function. 3. (Optional) Check the checkbox of Enable Dynamic Analysis for Face Detection, and then the detected face is marked with green rectangle on the live video.

  • Page 94: Configuring Line Crossing Detection

    User Manual of Network Camera Figure 6-61 Configuring Face Detection 6.6.11 Configuring Line Crossing Detection Purpose: Line crossing detection function detects people, vehicle or other objects which cross a pre-defined virtual line, and some certain actions can be taken when the alarm is triggered.
  • Page 95 User Manual of Network Camera 3. Select the line from the drop-down list for detection settings. 4. Click the Draw Area button, and a virtual line is displayed on the live video. 5. Click-and-drag the line, and you can locate it on the live video as desired. Click on the line, two red squares are displayed on each end, and you can click-and-drag one of the red squares to define the shape and length of the line.

  • Page 96: Configuring Intrusion Detection

    User Manual of Network Camera Figure 6-62 Draw Crossing Line 6.6.12 Configuring Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered.
  • Page 97 User Manual of Network Camera 6. Set the time threshold, detection sensitivity and object percentage for intrusion detection. Threshold: Range [0s-10s], the threshold for the time of the object loitering in the region. If you set the value as 0, alarm is triggered immediately after the object entering the region.

  • Page 98: Configuring Region Entrance Detection

    User Manual of Network Camera 6.6.13 Configuring Region Entrance Detection Purpose: Region entrance detection function detects people, vehicle or other objects which enter a pre-defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered.

  • Page 99: Configuring Region Exiting Detection

    User Manual of Network Camera Figure 6-64 Configuring Region Entrance Detection 6.6.14 Configuring Region Exiting Detection Purpose: Region exiting detection function detects people, vehicle or other objects which exit from a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered.

  • Page 100: Configuring Loitering Detection

    User Manual of Network Camera object which can trigger the alarm. When the sensitivity is high, a very small object exiting from the region can trigger the alarm. 7. Repeat the above steps to configure other regions. Up to 4 regions can be set. You can click the Clear button to clear all pre-defined regions.
  • Page 101 User Manual of Network Camera Configuration> Advanced Configuration> Smart Event> Loitering Detection 2. Check the checkbox of Enable Loitering Detection to enable the function. 3. Select the region from the drop-down list for detection settings. 4. Click the Draw Area button to start the region drawing.

  • Page 102: Configuring People Gathering Detection

    User Manual of Network Camera Figure 6-66 Configuring Loitering Detection 6.6.16 Configuring People Gathering Detection Purpose: People gathering detection alarm is triggered when people gather around in a pre-defined virtual region, and a series of actions can be taken when the alarm is triggered.

  • Page 103: Configuring Fast Moving Detection

    User Manual of Network Camera 6. Set the object percentage for people gathering detection. Percentage: Range [1-100]. Percentage defines the gathering density of the people in the region. Usually, when the percentage is small, gathering of not so many people can trigger the alarm.
  • Page 104 User Manual of Network Camera Steps: 1. Enter the Fast Moving Detection settings interface: Configuration> Advanced Configuration> Smart Event> Fast Moving Detection 2. Check the checkbox of Enable Fast Moving Detection to enable the function. 3. Select the region from the drop-down list for detection settings.

  • Page 105: Configuring Parking Detection

    User Manual of Network Camera Figure 6-68 Configuring Fast Moving Detection 6.6.18 Configuring Parking Detection Purpose: Parking detection function detects illegal parking in places such as highway, one-way street, etc., and a series of actions can be taken when the alarm is triggered.

  • Page 106: Configuring Unattended Baggage Detection

    User Manual of Network Camera Sensitivity: Range [1-100]. The value of the sensitivity defines the size of the vehicle which can trigger the alarm. When the sensitivity is high, a vehicle of small size can trigger the alarm. 7. Repeat the above steps to configure other regions. Up to 4 regions can be set. You can click the Clear button to clear all pre-defined regions.
  • Page 107 User Manual of Network Camera Steps: 1. Enter the Unattended Baggage Detection settings interface: Configuration> Advanced Configuration> Smart Event> Unattended Baggage Detection 2. Check the checkbox of Enable Unattended Baggage Detection to enable the function. 3. Select the region from the drop-down list for detection settings.

  • Page 108: Configuring Object Removal Detection

    User Manual of Network Camera Figure 6-70 Configuring Unattended Baggage 6.6.20 Configuring Object Removal Detection Purpose: Object removal detection function detects the objects removed from the pre-defined region, such as the exhibits on display, and a series of actions can be taken when the alarm is triggered.
  • Page 109 User Manual of Network Camera 6. Set the time threshold and detection sensitivity for object removal detection. Threshold: Range [5s-20s], the threshold for the time of the objects removed from the region. If you set the value as 10, alarm is triggered after the object disappears from the region for 10s.

  • Page 110: Vca Configuration

    User Manual of Network Camera 6.7 VCA Configuration 6.7.1 Behavior Analysis The behavior analysis detects a series of suspicious behavior, and certain linkage methods will be enabled if the alarm is triggered. Figure 6-72 Behavior Analysis  VCA Info Behavior Analysis Version: It lists the version of the algorithms library.

  • Page 111: Camera Calibration

    User Manual of Network Camera  Camera Calibration Perform the following steps to three-dimensionally measure and quantize the image from the camera, and then calculate the size of every target. The VCA detection will be more accurate if the camera calibration is configured.
  • Page 112 User Manual of Network Camera Figure 6-73 Draw on Live View Window  Shield Region The shield region allows you to set the specific region in which the behavior analysis will not function. Up to 4 shield regions are supported.
  • Page 113 User Manual of Network Camera 3. Click Save to save the settings.  Rule The behavior analysis supports a series of behaviors, including line crossing detection, intrusion, region entrance, and region exiting, etc. Note: Please refer to each chapter for detailed information of each behavior.
  • Page 114 User Manual of Network Camera Steps: 1. Click Rule Tab to enter the rule configuration interface. 2. Check the checkbox of the single rule to enable the rule for behavior analysis. 3. Select the rule type, set the filter type, and then draw the line / area on the live video for the single rule.

  • Page 115: Advanced Configuration

    User Manual of Network Camera and click Save to save the settings. 8. Click Alarm Linkage tab, check the checkbox of corresponding linkage method for each rule, and click Save to save the settings.  Advanced Configuration ● Parameter Configure the following parameters to detail the configuration.

  • Page 116: Face Capture

    User Manual of Network Camera ● Global Size Filter Note: Compared with the size filter under rule, which is aiming at each rule, the global size filter is aim at all rules. Steps: 1. Check the checkbox of Global Size Filter to enable the function.
  • Page 117 User Manual of Network Camera uploaded with the captured picture as well. Figure 6-76 Face Capture  VCA Info Face Capture Version: It lists the version of the algorithms library. Display information includes the display on picture and display on stream.
  • Page 118 User Manual of Network Camera 3. Click Save to save the settings.  Rule Steps: 1. Check the checkbox of Rule to enable rules of face capture. 2. Click Minimize Pupil Distance to draw the minimum pupil distance. The distance of the drawn pupil will be displayed on the box below the live view.
  • Page 119 User Manual of Network Camera every frame. Capture Sensitivity [0~20]: The threshold the camera treats the target as a face. Only when the face score generated by the algorithm is equal or higher than the value, the camera will treat the target as a face. The default value of 2 is recommended.

  • Page 120: Heat Map

    User Manual of Network Camera 6.7.3 Heat Map Heat map is a graphical representation of data represented by colors. The heat map function of the camera usually be used to analyze the visit times and dwell time of customers in a configured area.
  • Page 121 User Manual of Network Camera recommended you set the sensitivity as the default value, which is 50. Background Update Rate [0~100]: It refers to the speed of the new scene replaces the previous scene. E.g.: In front of a cabinet, the people besides the cabinet will be double counted if the goods moved from the cabinet, and the camera treats the cabinet (on which the good removed) as a new scene.

  • Page 122: People Counting

    User Manual of Network Camera Figure 6-79 Space Heat Map Notes:  As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255) indicates the less-popular area.
  • Page 123 User Manual of Network Camera Figure 6-80 People Counting Configuration 3. Check the checkbox of Enable People Counting to enable the function. 4. (Optional) Check the checkbox of Enable OSD Overlay, and the real-time number of people entered and exited is displayed on the live video.
  • Page 124 User Manual of Network Camera 2) Select the detection line, and a set of blue lines and a pair of green segments will appear on the live video. Blue Lines: The blue lines are the marking lines of object’s width, locating on the two sides of the detection line.
  • Page 125 User Manual of Network Camera 5. Click Counting to calculate the data. 6. Select to export the Statistics Result as Table, Bar Chart, or Line Chart. Note: If you select table to list the statistics, there is an Export button to export the data in an excel file.

  • Page 126: Chapter 7 Storage Settings

    User Manual of Network Camera Chapter 7 Storage Settings Before you start: To configure record settings, please make sure that you have the network storage device within the network or the SD card inserted in your camera. 7.1 Configuring NAS Settings...
  • Page 127 User Manual of Network Camera Notes:  Please refer to the User Manual of NAS for creating the file path. For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices.

  • Page 128: Configuring Recording Schedule

    User Manual of Network Camera 3. Define the quota for record and pictures. (1) Input the quota percentage for picture and for record. (2) Click Save and refresh the browser page to activate the settings. Figure 7-4 Quota Settings Notes: ...
  • Page 129 User Manual of Network Camera Figure 7-5 Recording Schedule Interface 2. Check the checkbox of Enable Record Schedule to enable scheduled recording. 3. Set the record parameters of the camera. Figure 7-6 Record Parameters  Pre-record: The time you set to start recording before the scheduled time or the event.
  • Page 130 User Manual of Network Camera or 10 min. Note: The record parameter configurations vary depending on the camera model. 4. Click Edit to edit the record schedule. Figure 7-7 Record Schedule 5. Choose the day to set the record schedule.
  • Page 131 User Manual of Network Camera  Record Triggered by Motion Detection If you select Motion Detection, the video will be recorded when the motion is detected. Besides configuring the recording schedule, you have to set the motion detection area and check the checkbox of Trigger Channel in the Linkage Method of Motion Detection Settings interface.

  • Page 132: Configuring Snapshot Settings

    User Manual of Network Camera Figure 7-8 Edit Record Schedule (3) Check the checkbox of Select All and click Copy to copy settings of this day to the whole week. You can also check any of the checkboxes before the date and click Copy.
  • Page 133 User Manual of Network Camera Check the Enable Event-triggered Snapshot checkbox to check event-triggered snapshot. 3. Select the quality of the snapshot. 4. Set the time interval between two snapshots. 5. Click Save to save the settings. Uploading to FTP You can follow below configuration instructions to upload the snapshots to FTP.

  • Page 134: Configuring Lite Storage

    User Manual of Network Camera Figure 7-9 Snapshot Settings 7.4 Configuring Lite Storage Purpose: When there is no moving object in the monitoring scenario, the frame rate and bitrate of the video stream can be reduced to lengthen the storage time of the SD card.

  • Page 135: Configuring Cloud Storage

    User Manual of Network Camera 7.5 Configuring Cloud Storage Purpose: The captured pictures can be saved on a NVR which works in the Cloud Storage mode. Note: Cloud storage function varies according to different camera models. Before you start: Make sure the NVR has been switched into the Cloud Storage working mode, refer to the User Manual of NVR for details.
  • Page 136 User Manual of Network Camera Figure 7-11 Cloud Storage Settings...

  • Page 137: People Counting Configuration

    User Manual of Network Camera Chapter 8 People Counting Note: Compared with the people counting function supported by the iDS camera, the people counting of the non-iDS do not need to configure the calibrations, and the parameter configuration is easier.
  • Page 138 User Manual of Network Camera 6. Click Entering Direction to draw the entering direction. Adjust the direction by dragging the two red points on the arrow. Note: Click Delete to delete the current drawn area and entering direction. 7. Configure the Detection Sensitivity [0~100]. It refers to the sensitivity of the camera recognize a target.
  • Page 139 User Manual of Network Camera Figure 8-2 Statistics Result...

  • Page 140: Chapter 9 Road Traffic

    User Manual of Network Camera Chapter 9 Road Traffic Purpose: Vehicle Detection and Mixed-traffic Detection are available for the road traffic monitoring. In Vehicle Detection, the passed vehicle can be detected and the picture of its license plate can be captured; besides, the vehicle color, vehicle logo and other information can be recognized automatically.
  • Page 141 User Manual of Network Camera 1) To edit the arming schedule, click Edit button. 2) Choose the day you want to set the arming schedule. 3) Click to set the time period for the arming schedule. 4) (Optional) After you set the arming schedule, you can click the Copy button to copy the schedule to other days.
  • Page 142 User Manual of Network Camera  Configuring the Upload Picture 1. Set the picture quality. Either Picture Quality or Picture Size can be set to specify the picture quality.2. 2. (Optional) Enable and edit the text overlay on the upload picture.
  • Page 143 User Manual of Network Camera Figure 9-3 Overlay Content Settings...

  • Page 144: Chapter 10 Playback

    User Manual of Network Camera Chapter 10 Playback Purpose: This section explains how to view the remotely recorded video files stored in the network disks or SD cards. Steps: 1. Click Playback on the menu bar to enter playback interface.
  • Page 145 User Manual of Network Camera Figure 10-3 Playback Toolbar Table 10-1 Description of the buttons Button Operation Button Operation Play Capture a picture Start/Stop clipping video Pause files Audio on and adjust Stop volume/Mute Speed down Download video files Download captured...

  • Page 146: Chapter 11 Log Searching

    User Manual of Network Camera Chapter 11 Log Searching Purpose: The operation, alarm, exception and information of the camera can be stored in log files. You can also export the log files on your demand. Before you start: Please configure network storage for the camera or insert a SD card in the camera.

  • Page 147: Chapter 12 Others

    User Manual of Network Camera Chapter 12 Others 12.1 Managing User Accounts Enter the User Management interface: Configuration >Basic Configuration> Security > User Or Configuration > Advanced Configuration> Security > User Figure 12-1 User Information Change the Admin Password ...
  • Page 148 User Manual of Network Camera  The admin user cannot be deleted and you can only change the admin password. Figure 12-2 Change the Admin Password  Add a User Steps: 1. Click Add to add a user. 2. Input the User Name, select Level and input Password.
  • Page 149 User Manual of Network Camera 4. Click OK to finish the user addition. Figure 12-3 Add a User Modify a User  Steps: 1. Left-click to select the user from the list and click Modify. 2. Modify the User Name, Level or Password.

  • Page 150: Authentication

    User Manual of Network Camera For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.

  • Page 151: Anonymous Visit

    User Manual of Network Camera Figure 12-5 RTSP Authentication 2. Select the RTSP Authentication type basic or disable in the drop-down list to enable or disable the RTSP authentication. Note: If you disable the RTSP authentication, anyone can access the video stream by the RTSP protocol via the IP address.

  • Page 152: Ip Address Filter

    User Manual of Network Camera There will be a checkbox of Anonymous by the next time you logging in. Figure 12-7 Login Interface with an Anonymous Checkbox 4. Check the checkbox of Anonymous and click Login. Note: By permitting the Anonymous “Live View” function, you may enable others to access your camera and view live images without providing login credentials.
  • Page 153 User Manual of Network Camera Figure 12-8 IP Address Filter Interface 2. Check the checkbox of Enable IP Address Filter. 3. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable. 4. Set the IP Address Filter list.

  • Page 154: Security Service

    User Manual of Network Camera Figure 12-10 Modify an IP (3) Click the OK to finish modifying.  Delete an IP Address Left-click an IP address from filter list and click Delete.  Delete all IP Addresses Click Clear to delete all the IP addrsses.

  • Page 155: Viewing Device Information

    System > Device Information. In the Device Information interface, you can edit the Device Name. Other information of the network camera, such as Model, Serial No., Firmware Version, Encoding Version, Number of Channels, Number of HDDs, Number of Alarm Input and Number of Alarm Output are displayed. The information cannot be changed in this menu.

  • Page 156: Restoring Default Settings

    User Manual of Network Camera Figure 12-13 Reboot the Device 12.7.2 Restoring Default Settings Steps: 1. Enter the Maintenance interface: Configuration > Basic Configuration> System > Maintenance Or Configuration > Advanced Configuration> System > Maintenance 2. Click Restore or Default to restore the default settings.

  • Page 157: Upgrading The System

    User Manual of Network Camera 4. Click Export and set the saving path to save the configuration file in local storage. Figure 12-15 Import/Export Configuration File 12.7.4 Upgrading the System Steps: 1. Enter the Maintenance interface: Configuration > Basic Configuration> System >...

  • Page 158: Settings

    User Manual of Network Camera port. Device parameters can be configured by using software such as HyperTerminal. The serial port parameters must be the same as the serial port parameters of the camera.  Transparent Channel: Connect a serial device directly to the camera. The serial device will be controlled remotely by the computer through the network.

  • Page 159: Service Settings

    User Manual of Network Camera Figure 12-18 RS-485 Settings 2. Set the RS-485 parameters and click Save to save the settings. By default, the Baud Rate is set as 9600 bps, the Data Bit is 8, the stop bit is 1 and the Parity and Flow Control is None.

  • Page 160: Appendix

    User Manual of Network Camera Appendix Appendix 1 SADP Software Introduction  Description of SADP V 2.0 SADP (Search Active Devices Protocol) is a user-friendly and installation-free online device search tool. It searches the active online devices within your subnet and displays the information of the devices.
  • Page 161 User Manual of Network Camera searched devices will be added to the list. Note: You can click on each column heading to order the information; you can click to expand the device table and hide the network parameter panel on the right side, or click to show the network parameter panel.
  • Page 162 User Manual of Network Camera  Restore default password Note: Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. You have the responsibility to keep you password properly. Steps: 1. Contact our technical engineers to get the serial code.

  • Page 163: Appendix 2 Port Mapping

    User Manual of Network Camera Appendix 2 Port Mapping The following settings are for TP-LINK router (TL-WR641G). The settings vary depending on different models of routers. Steps: 1. Select the WAN Connection Type, as shown below: Figure A.2.1 Select the WAN Connection Type 2.
  • Page 164 1. As the settings mentioned above, map the port 80, 8000, 554 and 8200 for the network camera at 192.168.1.23 2. Map the port 81, 8001, 555 and 8201 for the network camera at 192.168.1.24. 3. Enable ALL or TCP protocols.
  • Page 165 User Manual of Network Camera...

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