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Call Routing Planning Worksheet
OPENING GREETING
CALL-ROUTING BOX
Page 38
Day greeting:
Default action
Day
Take message
Say good-bye
Disconnect
Restart conversation
Operator
Route to extension: ________
Day greeting
:
Default action
Day
Take message
Say good-bye
Disconnect
Restart conversation
Operator
Route to extension: ________
System Manager's Guide, Chapter 6 – Expanding Your System With Call Routing
Night greeting:
Night
Take message
Say good-bye
Disconnect
Restart conversation
Operator
Route to extension: ________
Number: ________
Reached from:
Night greeting:
Night
Take message
Say good-bye
Disconnect
Restart conversation
Operator
Route to extension: ________
Call-routing key assignments
(note extension or call-routing box
number)
1=
6=
2=
7=
3=
8=
4=
9=
5=
0= operator
Opening greeting
Call-routing box number: _______
Call-routing key assignments
(note extension or call-routing box
number)
1=
6=
2=
7=
3=
8=
4=
9=
5=
0= operator
A6-506000-642-07 Release 2.0
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