Chapter 6: Troubleshooting
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Open your server and make sure that the cables are connected correctly
to the diskette drive and the system board. The red-striped edge of the data
ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette
drive (typically on the side farthest from the power supply connection).
If necessary, reverse one end of the cable so the red-striped edge of the
data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins
are not bent or misaligned. For more information, see
DVD, or diskette drive" on page
Expansion cards
Your server does not recognize an expansion card
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Restart your server.
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Make sure that you have installed the necessary software or driver. For more
information, see the card's documentation.
■
Reseat the card. For more information, see
on page
■
Install the card in a different slot.
Hard drive
The hard drive cannot be accessed, or you receive a "General failure
reading drive C" error message
■
If a diskette is in the diskette drive, eject it and press the reset button to
restart your server.
■
Press the reset button to restart your server.
■
Use GWScan to test the hard drive. For more information, see
to troubleshoot an IDE hard drive" on page
■
Open your server and make sure that the cables are connected correctly
to the hard drive and the system board. For more information, see
"Installing a hard drive" on page
■
If your server has been subjected to static electricity or physical shock, you
may need to reinstall the operating system.
74
40.
www.gateway.com
30.
"Installing PCI expansion cards"
76.
35.
"Installing a CD,
"You need