Error Messages - Gateway 920 User Manual

Chapter 6: Troubleshooting

Error messages

These messages often indicate procedural errors such as typing an incorrect
keystroke or trying to save a file to a write-protected diskette. Some messages,
however, may indicate a problem that requires further troubleshooting.
Diskette drive 0 seek to track 0 failed
■
Restart your server, then press and hold F2 to open the BIOS Setup utility.
Make sure that the drive settings are correct.
Error loading operating system
■ The master boot record may be corrupt. For troubleshooting information,
see
Hard disk controller failure
■ Make sure that the hard drive cable is connected securely.
■ Restart your server, then press and hold F2 to open the BIOS Setup utility.
Make sure that the correct drive type is selected.
Hard disk controller failure - press F1 to try reboot
■ The drive controller may be defective. Press F1 to try to restart the server.
For more information about running diagnostics on your hard drive, see
your operating system's documentation.
■ See
Insert bootable media device
■ Make sure that the correct hard drive is set as the first bootable drive in
the Boot menu of the BIOS Setup utility. Restart your server, then press
and hold F2 to open the BIOS Setup utility.
■
See
server does not recognize a SCSI drive" on page 75
Invalid configuration information
■
Restart your server, then press and hold F2 to open the BIOS Setup utility.
Make sure that the settings are correct.
■ Reset the BIOS. For more information, see
68
"The master boot record is corrupted" on page
"You need to troubleshoot an IDE hard drive" on page
"Your server does not recognize an IDE drive" on page 75
"Resetting the BIOS" on page
www.gateway.com
76.
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or "Your
for a possible solution.
59.