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2. When the Shell> prompt appears on the screen, type d to highlight the
diagnostic entry at the bottom of the screen, and press Enter.
3. When the AMIDiag program screen appears, select the test you want to run
from the menu that appears, and follow the instructions on the screen.
Notes:
a. Press F1 while running the AMIDiag program to obtain help information.
Press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit from the help information
and return to where you left off, press Esc.
b. If the server stops during testing and you cannot continue, restart the server
and try running the AMIDiag program again. If the problem remains, replace
the component that was being tested when the server stopped.
c. When you exit the AMIDiag program, the server resets automatically. If the
server does not reset automatically, manually reset the server before starting
the operating system.
If the diagnostic programs do not detect any hardware errors but the problem
persists during normal server operations, a software error might be the cause. If
you suspect a software problem, see "Software problems" at "Error symptoms" on
page 196 and the information that comes with the software package.
Updating the firmware
If you have downloaded the latest version of the AMIDiag program from the World
Wide Web, you can create a CD or save it to a valid file system on your server so
that you can update the AMIDiag program on the server.
Before you can create a CD, you might need to enable the CD creating feature. For
instructions to enable the CD creating feature using Microsoft Windows Server
2003, see "Setup requirements" on page 20. For instructions using another
operating system, see the documentation for the operating system.
To create a CD with the latest version of the AMIDiag program, unzip the file that
you downloaded from the World Wide Web, and copy it to a CD.
To use the service processor to update SAL/EFI, AMIDiag, or service processor
firmware, complete the following steps:
1. Open the Remote Supervisor Adapter Web browser, and click Firmware
Update.
2. Click Browse, and select flash2.efi; then, click Update. A loader popup
window is displayed.
3. When the Confirm Firmware Update window displays, click Continue. A
message indicating that the update has completed displays when the update is
finished.
To update the firmware from the EFI Shell, complete the following steps:
1. Unzip the file you downloaded, and save all the components of the file package
to a valid file system.
2. From the EFI Boot Manager, select EFI Shell [Built-In], and press Enter.
3. Locate the file system on which the file you downloaded was saved, and type cd
fsn:, where n is the file system number where the file is saved.
4. Locate the directory where the file is saved, and go to that directory.
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Chapter 3. Diagnostics
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Table of Contents
Troubleshooting
