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Installation/configuration
The card does not fit
Possible cause Unused slot
Solution Install carefully
Your computer system does not start
Possible cause 1 Incompatible system
Solution Check the list of compatible computers
Possible cause 2 Incorrect BIOS version
Solution Check BIOS version
Can't install DigiUtils software
Possible cause Not properly logged on to NT
Solution Log on as administrator
If you're installing your card in a new or previously
unused slot, there may be considerable resistance as the card slides into the
slot. This is normal.
the PCI slot and push it in firmly but gently until it is correctly seated.
computer system we haven't tested and validated, the hardware may not
run correctly.
list of compatible computers and motherboards located on our web site
at:
www.matrox.com/video
there may be conflicts with hardware and thus your computer may not be
able to start.
latest available.
of user privileges on a single computer. Most levels other than that of an
"Administrator" don't allow the user to install/configure software.
Administrator privileges in Windows NT before you can install/
configure the DigiUtils software. If you aren't logged on as
Administrator, the DigiUtils Setup program will not install the
software.
Make sure that the card is perfectly aligned with
If your DigiSuite hardware is installed in a
If your system BIOS version is out of date,
Make sure your system BIOS version is the
Windows NT features different levels
You must log on as a user with
You can consult our
Installation/configuration
83
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