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Problems, possible causes, and solutions
Chapter 6, DigiSuite LE Troubleshooting
Up-to-date information
The following pages contain information about the most common
problems solved by our DigiSuite Customer Support department. These
solutions are also available on our web site at
the Customer Support section. As new information becomes available,
we'll add it there first, so it's always a good idea to check the site on a
regular basis.
Multiple solutions
Some of the problems identified here may have more than one possible
cause, and there are frequently several possible solutions.
Note
In this chapter, references to shutting off and/or restarting your
system mean to actually use the physical On/Off switch. Simple software
restart (from
Start | Shut Down
back on are not sufficient.
Warning
Never open your computer system when its power is on!
www.matrox.com/video
) or logging off the system and the logging
in
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