Self-Diagnosis Display; Warning Indicators And Messages - Sony DCR-TRV820 Service Manual

Troubleshooting
When operating using the printer
– DCR-TRV820E only
Symptom Cause and/or Corrective Actions
Print paper cannot be drawn in the • The printer cover is closed.
c Slide the printer cover to open. (p. 145)
paper feeder.
• The POWER switch is not set to VTR or MEMORY.
c Set it to VTR or MEMORY. (p. 145)
c Press the print paper into the paper feeder for about two
seconds after the beep sounds. (p. 145)
• Video control buttons are working.
c Press x STOP button.
Images do not become still images • Print paper or the print cartridge is not inserted.
c Insert the print paper or the print cartridge. (p. 142, 145)
even you press PRINT.
When you print images recorded on • You have pressed PRINT lightly.
c Press PRINT deeper. (p. 156)
the "Memory Stick," printing does
not start even you press PRINT.
• Print paper is inserted.
The print cartridge cannot be
c Remove the print paper. (p. 148)
removed from the cartridge
compartment.
• Printing is executed.
c Remove the print cartridge after the printing is completed.
(p. 143)
• Removal switch is not slid to the end.
c Slide it to the end.
• The ribbon is jammed in the cartridge compartment.
c Contact your Sony dealer or local authorized Sony service
facility.
English

Self-diagnosis display

Your camcorder has a self-diagnosis display function.
This function displays the current condition of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the LCD screen, in the viewfinder or
in the display window. If a 5-digit code is displayed,
check the following code chart. The last two digits
(indicated by ss) will differ depending on the state
of your camcorder.
Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an "InfoLITHIUM"
C:04:ss
battery pack.
c Use an "InfoLITHIUM" battery pack. (p. 20)
C:21:ss • Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 182)
• The video heads are dirty.
C:22:ss
c Clean the heads using the Sony V8-25CLD cleaning cassette
(not supplied). (p. 183)
C:31:ss • A malfunction other than the above that you can service has
occurred.
C:32:ss
c Remove the cassette and insert it again, then operate your
camcorder.
c Disconnect the mains lead of the AC power adaptor or
remove the battery pack. After reconnecting the power
source, operate your camcorder.
E:61:ss • A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony service
E:62:ss
facility and inform them of the 5-digit code.
(example: E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.
(Continued on the following page)
167
LCD screen, viewfinder or
display window
C:21:00
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony facility.
169
Troubleshooting
Others
Symptom Cause and/or Corrective Actions
The Remote Commander supplied • COMMANDER is set to OFF in the menu settings.
with your camcorder does not work.
• Something is blocking the infrared rays.
• The batteries are inserted in the battery holder with the + –
• The batteries are dead.
The picture from a TV or VCR does • DISPLAY is set to V-OUT/LCD in the menu settings.
not appear even when your
camcorder is connected to outputs on
the TV or VCR.
• Moisture condensation has occurred.
The melody or beep sounds for 5
seconds.
• Some troubles has occurred in your camcorder.
• The AC power adaptor is disconnected.
While charging the battery pack, no
indicator appears or the indicator
flashes in the display window.
• Something is wrong with the battery pack.
168
English

Warning indicators and messages

If indicators and messages appear on the LCD screen, in the viewfinder or in the display window,
check the following:
See the page in parentheses "( )" for more information.
Warning indicators
The still image is protected*
Slow flashing:
•The still image is protected. (p. 133)
Warning indicator as to file
Slow flashing:
•The file is corrupted (p. 105)
•The file is unreadable (p. 105)
Warning indicator as to "Memory
Stick"*
Slow flashing:
•No "Memory Stick" is inserted.
(p. 107)
Fast flashing:
•The "Memory Stick" is not readable
with your camcorder. (p. 105)
Warning indicator as to "Memory
Stick"*
Fast flashing:
•"Memory Stick" is not formatted
correctly. (p. 92)
•The "Memory Stick" data is
corrupted. (p. 105)
The battery is dead or nearly
dead
Slow flashing:
•The battery is nearly dead. (p. 16)
Fast flashing:
•The battery is dead.
Depending on conditions, the E
indicator may flash, even if there
are 5 to 10 minutes remaining.
Warning indicator as to tape
Slow flashing:
•The tape is near the end.
•No tape is inserted. (p. 22)
•The write-protect tab on the cassette
is out (red).* (p. 23)
Fast flashing:
•The tape has run out.*
170 * You hear the melody or beep sound.
1-39
c Set it to ON. (p. 88)
c Remove the obstacle.
polarities incorrectly matching the + – marks.
c Insert the batteries with the correct polarity. (p. 198)
c Insert new ones. (p. 198)
c Set it to LCD. (p. 88)
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 182)
c Remove the cassette and insert it again, then operate your
camcorder.
c Connect it firmly. (p. 20)
c Contact your Sony dealer or local authorized Sony service
facility.
Self-diagnosis display (p. 169)
Moisture condensation has
occurred*
Fast flashing:
C:21:00
100–0021
• Eject the cassette, turn off your
camcorder, and leave it for
about 1 hour with the cassette
compartment open. (p. 182)
You need to eject the cassette*
Slow flashing:
•The write-protect tab on the
cassette is out (red). (p. 23)
Fast flashing:
•Moisture condensation has
occurred. (p. 182)
•The tape has run out.
•The self-diagnosis display
function is activated. (p. 169)
The lithium battery is weak
or is not installed (p. 161)