Troubleshooting - Sekonic SR-1800 Operating Manual

SR-1800

Troubleshooting

Before assuming that the device is broken, check the following. If you are still unable to solve the
problem, please contact the store where you purchased the device.
Troubleshooting
Error Status
Power does not turn on.
ERROR lamp (red) turns on.
Unable to read.
Double feeding occurs.
The computer program does
not work properly.

Cause
AC adapter and power cord are not
properly connected.
Refer to "Error Indicator" (P.35).
The reading sensor pitch and the mark
pitch of the sheet do not match.
The timing mark format and the read
timing setting do not match.
The sheet guide is not properly set.
The sheet is set in the wrong direction
(left/right, front/back, etc.).
The sheet is curled.
There is a reading error.
The sheet is thicker than the double feed
setting value.
The USB cable or R232C interface cable
is disconnected.
The RS-232C communication settings
are not correct.
Action
Connect them properly.
Reference: "Connect the AC Adapter"
(P.15)
Use a matching sheet.
Reference: Appendix "Sheet Creation
Reference" (P.i)
Match the number of lines to read and
timing mark format with the sheet being
used.
Reference: "4 DIP Switch SW2 Settings"
(P.19)
Set the sheet guide properly.
If there is a large gap between the sheet
guide and the sheet, the sheet will not be
sent through correctly, and some parts
will go unread.
Reference: "Setting Sheets" (P.29)
Set the sheet in the right direction.
Reference: "Setting Sheets" (P.29)
Fix the curled sheet before using it.
Reference: "Inspecting Sheets" (P.23)
Use the included checksheet to perform
a reading test.
Reference: "Checksheet Reading Test"
(P.32)
Change the paper weight using the
Rotary Switch RSW3.
Reference: "Double feeding" (P.22)
Connect it correctly.
Reference:
"Connect the Communication Cable"
(P.16)
Set the communication speed and data
format correctly.
Reference: "2 Rotary Switch RSW1
Settings" (P.18) and "3 DIP Switch SW1
Settings" (P.18)