Testing Components; Main Error Codes, Possible Causes And Solutions - Enerzone Euromax Installation And Operation Manual

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9.2 Testing Components

If you suspect an electrical component to be defective, you can test it from the

"TROUBLESHOOT" page. From the Main Status Page, press the Settings icon

and

choose "TROUBLESHOOT" in the menu. Page 5 and 6 will allow you to test every electrical

component. Note that you will be able to test only components when the stove is OFF and

that all the components are no more in function.

For example, if you press on the white square next to "GEAR MOTOR 1", the auger 1 will turn

for 30 seconds. This will give you the possibility to see the auger running and hear the motor

running as well.

WARNING: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST,

MANIPULATE OR REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE

DISCONNECTED FROM THE WALL OUTLET.

This section contains main error codes, possible causes and many suggestions to guide you

in resolving them. After giving an error code, your stove will shut down by itself and start a

cool down cycle. If you want to start your stove again, you will need to press on the

RESET

button and then on the "ON/OFF" button

. Your stove will only restart when

the cool down cycle is completed.

NOTE: IF, AFTER PERFORMING ALL THE POSSIBLE SOLUTIONS MENTIONED IN THE

FOLLOWING SECTION, YOU ARE STILL EXPERIENCING PROBLEMS WITH YOUR

STOVE, CALL YOUR LOCAL DEALER OR A SERVICE TECHNICIAN AT (418) 878-3040.

YOU CAN ALSO WRITE AN EMAIL TO TECH@SBI-INTERNATIONAL.COM. ALL EMAILS

ARE ANSWERED WITHIN A 24H DELAY.

NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE

SURE TO HAVE THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND.

(THEY CAN BE FOUND ON THE CERTIFICATION LABEL INSIDE THE HOPPER LID).

Euromax Pellet Stove Installation and Operation Manual

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