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8.2.1 Dealing With a Chimney Fire
Regular chimney maintenance and inspection can prevent chimney fires. If you have a
chimney fire, follow these steps:
1. Alert your family of a possible danger.
2. If you need assistance, call the fire department;
3. If possible, use a dry chemical fire extinguisher, baking soda or sand to control the fire. Do
not use water, as it may cause dangerous vapor explosions.
4. Check outside to ensure that sparks and hot embers coming out of the chimney are not
igniting any combustible material close by;
5. Do not use the stove again until your chimney and stove have been inspected by a
qualified chimney sweep or a Fire Department Inspector;
CAUTION: CLEANOUT OF THE STOVE AND THE VENTING SYSTEM IS ESPECIALLY
IMPORTANT AT THE END OF THE HEATING SEASON TO MINIMIZE CORROSION
DURING THE SUMMER MONTHS, CAUSED BY ACCUMULATED ASH.
8.2.2 Soot and Fly Ash
The combustion products contain small particles of fly ash. Fly ash can accumulate especially
in horizontal sections of exhaust pipe and restrict the flow of combustion gases. Incomplete
combustion, produced when igniting, shut down or misuse of the stove will cause some soot
formation which can accumulate in venting system. The venting system must be inspected at
least twice a year to determine if cleaning is necessary.
9 Troubleshooting
When you have issues with your stove, your first reaction may be to call technical support.
This section will help you save time and money by enabling you to solve simple problems by
yourself.
Most common problems are generally caused by the following five factors:
1. Wrong operation or lack of maintenance;
2. Bad installation;
3. Poor quality combustible;
4. Component failure;
5. Factory defect.
The stove is equipped with a pc board that allows the stove to diagnose itself. It is thus
important not to unplug the stove if there is an issue with it. First, because unplugging the
stove will disable all the security features of the stove, and second, because you will not be
able to see the error code given by the stove to understand what is the problem. It is thus
important to read carefully this section before calling technical support.
The following sections will help you test each component individually and will also give you
many tips in how to solve any problems related to a specific error code.
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Euromax Pellet Stove Installation and Operation Manual
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