Problems Adding Postage - Pitney Bowes DM200i series Operator's Manual

Problems Adding Postage

The display shows a series of messages during the adding
postage process
Normal
The machine is designed to display the progress of the postage refill.
If the procedure fails for any reason, the display tells you why. Make
the necessary corrections.
Machine fails to connect to Postage by Phone Data Centre — no
dial tone
Machine not connected to analogue phone line
Make sure you've connected your machine to a working analogue
phone line (the same type you connect your Fax to). Also make sure
the phone line connectors are firmly seated.
Incorrect setup of System Options
One or more of the system options may be setup wrong. Go to the
system options instructions and check the following:
If connecting via an analogue telephone line:
• Does your phone system require you to dial a prefix number to
get an outside phone line? Make sure to include these in the
setup if needed. See Chapter 6, System Options.
If you are using PC Meter Connect:
• Is your machine connected to your computer (via USB) to
connect through your PC and PC Meter Connect?
• Can your PC access the Internet?
SDC570H
8 • Troubleshooting
8-5