Log Off - Aastra 6735i User Manual

Using the ACD Key
Use the following procedure to log into a phone queue from your IP phone.
IP Phone UI
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD-configured Key.
3. Press the Log In Key.
4. You are logged into the queue and the following screen displays.
5. To allow your phone to be available in the queue, press the Avail softkey.
The following screen displays.
If your IP phone status is set to "Available" then the server begins to distribute phone calls from this queue to your
IP phone. You must manually change the state to "Available" in order to start receiving calls.
6. To temporarily stop receiving calls, press the press the Unavail softkey.
If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes
to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs:
• You use the IP Phone UI to manually switch the IP phone state back to
"Available"
or
• The availability "timer" for your IP phone expires. This only occurs if your Administrator has configured an auto-
availability timer on your IP phone. Contact your System Administrator for more information.
7. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone.
41-001451-05 REV01 – 04.2014
ACD
Please login
Log In
Cancel
ACD
Unavailable

Log Off

Avail Cancel
ACD
Available
Log Off
Unvail Cancel
Line Keys, Programmable Keys, and Softkeys
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