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Aastra 6735i User Manual

Sip desk phone for aastra 400 communication systems
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See also: Administrator's Manual , User Manual
Aastra Business Communication
Solution
Aastra 6735i/Aastra 6737i, Aastra 6755i/Aastra 6757i
User's Guide
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1619_en.pdf?get&DNR=eud-1619
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
This User's Guide describes the functions, configuration
and use of the Aastra SIP phones Aastra 6735i,
Aastra 6737i, Aastra 6755i and Aastra 6757i on the com-
munication systems mentioned above.
eud-1619_en / 1.0 – R3.0 – © 09.2013

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Summary of Contents for Aastra 6735i

  • Page 1 Aastra 430 Aastra 470 This User's Guide describes the functions, configuration and use of the Aastra SIP phones Aastra 6735i, Aastra 6737i, Aastra 6755i and Aastra 6757i on the com- munication systems mentioned above. eud-1619_en / 1.0 – R3.0 – © 09.2013...

  • Page 2: Welcome

    DocFinder. Note: This user's guide is relevant only for Aastra SIP phones connected to a Aastra 400 communication system. Other user’s guides are available for operation on other communication systems or for direct operation via a SIP provider. Consult your sys- tem administrator if you are unsure whether you have the correct user’s guide for...

  • Page 3: Safety Information

    Electrical equipment does not belong in domestic waste. Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 4: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R3.0 • Copyright © 09.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 5: Table Of Contents

    Document information ........... . . 4 Information as to the Aastra 400 communication system ..... 7 Keys, display and menu guidance .
  • Page 6 Index ..............72 Aastra 6735i/6737i/6755i/6757i...

  • Page 7: Information As To The Aastra 400 Communication System

    Aastra Self Service Portal and the overview of all your phones. You will find out all informations to a specific topic on the Aastra Self Service Portal online help.

  • Page 8: Keys, Display And Menu Guidance

    Labels ................19 Aastra 6735i/6737i/6755i/6757i...

  • Page 9: Key Designations And Sockets

    Keys, display and menu guidance Key designations and sockets Aastra 6735i / Aastra 6755i Aastra 6757i / Aastra 6737i Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 10 Keys, display and menu guidance No. Key Description Display Labels (Aastra 6735i/6755i only) Message LED Aastra 6735i/6755i: Free configurable keys An LED is located Function keys P1-P6 next to each function key for Aastra 6737i/6757i: signalling the functional state. Function keys T1-T10 Softkey S1-S20 •...
  • Page 11 Keys, display and menu guidance No. Key Description End key • Ending a call • Back to idle state • Exit editor without changes. Loudspeaker Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 12: Display Symbols

    Hi-Q™ during a call (enhanced audio quality) New notification Microphone deactivated New voice messages Voice message retrieved Busy lamp field Symbol Presence state Symbol Presence state Available (default) Absent Meeting Busy Not available Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 13: Operation Of Your Phone

    Using the softkey/navigation key Softkeys are the keys that are automatically configured with context-dependent func- tions by the Aastra 400 communication system. The functions are displayed above the navigation key or next to the softkeys. The softkeys are configured with the most...
  • Page 14 More information on the configurable keys can be found in the chapter "Configuring keys", page 63. Standard configuration of the function keys The Aastra SIP phones on the Aastra 400 communication system are delivered with the following standard key configuration. Aastra 6735i/6755i and Aastra 6735i/6755i...
  • Page 15 Confirming the inputs: An input or selection can be confirmed using the Select/Done softkey. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 16 • Function is deactivated Does not light up • User free (busy lamp field) Flashes fast User is being called (busy lamp field) • Function is activated • User busy (busy lamp field) Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 17: Expansion Key Module

    • The keys on the expansion key module support all key types that are supported on the phone keys. • The configurable keys of the expansion key module Aastra M670i can be operated as the other configurable keys. • The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Por-...
  • Page 18 "Aastra Self Service Por- tal", page 7). • If you remove an Aastra M675i or if you modify the order of the connected expan- sion key modules, the keys configuration does not change. • The display contrast setting and the display backlight is taken from the phone.

  • Page 19: Labels

    Aastra 400 DocFinder). Aastra 6735i/Aastra 6755i: 1. Label the write-on labels via the Aastra Self Service Portal, print them (“Page scal- ing for printing: None"). 2. Cut out the labels according to the crop marks. 3. Remove the cover from the top part of the front panel by pressing it down lightly and pushing upwards.

  • Page 20: Making A Call

    Organisation within the team (busy lamp field) ........51 Aastra 6735i/6737i/6755i/6757i...

  • Page 21: Phoning

    The phone rings and the message LED and line key LED flash. If the caller's phone number is received, it is shown on the display. If the phone num- ber is stored in the private phone book or in the Aastra 400 communication system, the display also shows the corresponding name.

  • Page 22: Muting The Microphone

    All the headset mode configuration possibilities can be found in chapter "Setting the audio properties for headset operation", page 55. Answering a call with the headset: Press the Loudspeaker key. Ending a call with the headset: Press the Loudspeaker key. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 23: Making Calls

    For the communication system (Aastra 400 communication server, OIP, Microsoft Out- look, TwixTel) to identify an external number it is recommended to enter the number in canonical format (+Country Code (Region Code) Phone Number).
  • Page 24 If the phone is unable to find a matching user, List empty will appear on the dis- play. Scroll through the list and select the desired entry. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 25 To scroll through the call numbers last dialled, press the navigation key down- wards. Pick up the handset. ➔ The call number of the user is dialled. Note: The redial list is also available during a call. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 26: Dialling With A Configurable Key

    You want to make a call via a Line key. You can make a call via a Line key. Your Aastra SIP phone is equipped with four perma- nently set line keys with LEDs. Your system administrator can set up five additional line keys (making a total of nine).

  • Page 27: Initiating Functions Before A Call

    Press the function key for Request a callback. ➔ You hear the acknowledgement tone. Put the handset on-hook. ➔ The display shows Call expected. Request a callback Clear callback: Press the function key for Request a callback. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 28: Using Functions While In A Call

    Making a call Answering the callback request You cannot automatically answer a callback request on your Aastra SIP phone. Private call with PIN You want to make a private call on your phone or on a third-party phone. With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls.
  • Page 29 Press the Drop softkey or the End key. ➔ The display shows 1 on hold. Pickup To retrieve the first parked call party: Press the Pick up softkey or the flashing line key. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 30: Making A Conference Call

    Second call partner is called; first call partner is on hold. Note: If the other user does not answer, you can cancel the second call with the Can- cel softkey or with the End key and take back the first call. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 31: Recording A Call

    .wave files in your individual e-mail boxes. For this, you must configure at least one e-mail address in the Aastra 400 communica- tion system. You can find a call recording overview in your e-mail box. Contact your system administrator for more information.
  • Page 32 This function must be stored under a function key (see chapter "Configuring keys", page 63). Phone lock on/off Activate the phone lock: Press the Phone lock on/off function key. ➔ The phone is locked and can only be unlocked using your PIN. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 33: Organising Absences From The Desk

    You can call up the presence of the user you want in the following situations. • in the phone book or in a call list; • during dialling by name; • in presence menu. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 34: Absence Information

    Seite 62 Operation of the presence status is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.

  • Page 35: Call Forwarding

    Notes: • One call forwarding applies to all connected phones, in one number user con- cept. • Only one call forwarding variant at a time is possible. Available call forwarding types possibilities: Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 36 You can also enter the call number of the user you want manually or find it in a call list. Deactivate call forwarding: Call forwarding unconditional can be deactivated via: Menu > Forwarding > call forwarding variant Off. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 37: Call Lists And Voice Messages

    The call number of the user is dialled. Once the call has been successfully connected, the entry is deleted from the call list. Detail Calling up detailed information on an entry: Select the entry you want and press the Detail softkey. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 38 DocFinder. Operation of the voice messages is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.

  • Page 39: Functions For Special Situations

    This function must be stored under a function key (see chapter "Configuring keys", page 63). Take You are making/taking a call: Press the function key for Take. ➔ After a brief moment, you are connected with the caller on another phone. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 40 Operation of personal call routing is available via the system menu. The function can also be configured to a function key by your system administrator (see chapter "Con- figuring keys", page 63) or configured by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).
  • Page 41 This function must be stored under a function key (see chapter "Configuring keys", page 63). Notes: • CLIR works only with external calls. • This feature depends on the range of services offered by your provider. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 42: Available Options

    Function is activated/deactivated and the LED on the function key is switched on/off. Appointment call Activate CLIR per call: The single appointment call must be configured using the Aastra Self Service Portal. Confirming an appointment call: Pick up the handset and then hang up immediately.
  • Page 43 2. Enter your internal phone number. 3. Enter your PIN. 4. Enter the internal or external phone number with the exchange access digit. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 44: Free Seating

    • After a certain amount of time after login (e.g.after 6 hours and 30 minutes). • At a certain time (e.g. 6.30pm) Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 45 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.
  • Page 46 This section contains a list of all the functions you can store under a configurable key via the Aastra Self Service Portal. More information on how to store functions under a configurable key using function commands and function codes can be found in the Aastra Self Service Portal online help. Function...
  • Page 47 Phone lock on/off be answered (see chapter "Locking/Unlocking your phone", page 32). Direct access to the Presence system menu (see chapter "Presence state", Presence menu page 33). Presence profile on/off Activate/deactivate presence profile. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 48 Access to the Aastra 400 system menu. Direct access to the system phone book menu in the system menu. Contacts System phone book in the system phone book are integrated in the Aastra 400 communication system (see chapter "Phone book management", page 59).

  • Page 49: Functions With Opencount

    If an OpenCount is integrated in your Aastra 400 communication system, the fol- lowing additional features are also available on your phone. PIN telephony The PIN telephony is part of OpenCount.

  • Page 50: Setting Functions By Remote Control

    You hear the acknowledgement tone. Put the handset on-hook. ➔ The function is activated/deactivated. Note: The default PIN setting ‘0000’ is not accepted (for more information on the PIN, see chapter "Changing the PIN", page 57). Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 51: Organisation Within The Team (Busy Lamp Field)

    To be able to use the busy lamp field, it must have been saved as such with the call number of the team partner, either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).

  • Page 52: Personalizing Your Phone

    Configuring keys ..............63 Aastra 6735i/6737i/6755i/6757i...

  • Page 53: Display

    2. Select the required setting and confirm with the navigation key to the right. 3. Enter the backlight period under Advanced and confirm with the Done soft- key. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 54: Audio Properties

    2. Select the setting you want and confirm with the Done softkey. Note: A list of alarm melodies is available for playback: Menu > Alarm melodies > Test. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 55 Personalizing your phone Setting the audio properties for headset operation Using your Aastra SIP phone, you can make and answer calls using the handset, head- set or handsfree system. The audio settings allow the use of different combinations of these three operation modes in order to achieve maximum flexibility in phone opera- tion.

  • Page 56: General Settings

    As system administrator or technician, you can make global settings for the time and date for all Aastra SIP phones in the Aastra 400 communication system. If no NTP time server is entered in the communication system, then you can also make these settings over the phone.

  • Page 57: Changing The Pin

    Select the setting you want and confirm with the Done softkey. Live dialpad (single-digit dialling) The live dialpad (single-digit dialling) function is not supported by the Aastra 400 communication system. Speeddial The speeddial function is not supported by the Aastra 400 communication system.

  • Page 58: Restarting The Phone

    You want to change the text displayed by your phone in the idle state. The display text shown in the idle state on your phone is configured using the Aastra Self Service Portal. For more information about the Aastra Self Service Portal, please refer to chapter "Aastra Self Service...

  • Page 59: Protect Yourself Against Calls

    New contacts cannot be entered directly on your Aastra SIP phone. Use one of the following options: • If you have another system phone from the Aastra 400 range in addition to your Aastra SIP phone, then you can enter new contacts there.

  • Page 60: Configuring Voice Mail

    Personalizing your phone Local phone book: Aside from the system phone book, your Aastra SIP phone also has a local phone book. This can be assigned to a function key. Contacts saved in this local phone book are only available on your Aastra SIP phone.
  • Page 61 Select Activating the voice mail greeting. Operation of voice mail is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.

  • Page 62: Configuring Presence/Presence Profile

    • If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. • The time and date are never played in the global greeting and personal greetings. Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...

  • Page 63: Configuring Keys

    Personalizing your phone Operation of the presence settings is available via the system menu, a function key (see chapter "Configuring keys", page 63) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.
  • Page 64 You want to configure a configurable key with a call number, function or busy lamp field, or to delete the key configuration. The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).

  • Page 65: Product And Safety Information

    Limited Warranty (Australia only)........... . . 68 Aastra 6735i/6737i/6755i/6757i...

  • Page 66: Safety Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 67 • Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions. • Always read the user documents first before you put your product into operation.

  • Page 68: Data Protection

    Product and safety information About Aastra Aastra Technologies Limited (TSX: “AAH”), is a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Canada, Aastra develops and delivers innovative communications products and applications for businesses. Aastra's operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries.

  • Page 69: Repair Notice

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 70: Warranty Repair Services

    Limitation of liability To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in connection with the supply of goods or services (whether for tort (including negligence),...

  • Page 71: After Warranty Service

    Australian Consumer Law, this service provides repair or replacement of your Aastra product, at Aastra's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions contact:...

  • Page 72: Index

    Index Connect ................30 Connections (Safety information) ......3 Aastra Self Service Portal ..........7 Cost control (Safety information) ......3 Absence information ............34 Accessories (Safety information) ........ 3 Alarm melodies ...............54 Data protection ..............68 Alarm options ..............43 Data protection (Safety information) ....... 3 Alphanumeric keyboard ..........15...
  • Page 73 Transferring a call partner .......... 30 Phone book: Local phone book ...........59 Unlocking ................. 32 System phone book ..........59 User information ............66 Phone lock ................32 Phone status ..............58 PIN ..................57 PIN telephony ..............49 Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 74 Voice message: Deflecting ..............38 Deleting ..............38 Detailed information ..........38 Listening to ...............38 Volume ................54 Aastra 6735i/6737i/6755i/6757i eud-1619/1.0 – R3.0 – 09.2013...
  • Page 76 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder.

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6737i6757i6755i

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