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ER-380/ ER-380M Operation and Program Manual All specifications are subject to change without notice...
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ATTENTION The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system. Check with your local solid waste officials for details concerning recycling options or proper disposal WARNING This is a Class A product.
Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. Safety Precautions 1. Be sure that all built-in protective devices are 6. Observe the original lead dress, especially near the replaced.
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Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5. Check the insulation between the blades of the AC 1.
Contents Getting Started About the ER-380 / ER-380M ....................1 Unpacking..........................2 Installing the Paper ........................2 Basic Features and Functions ....................6 Standard Hardware ...................... 6 Optional Hardware ...................... 6 Software Features ......................6 Front Display....................... 7 Rear Display ......................10 Control Lock ......................
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Report Table ......................69 Cash Declaration........................71 Service Mode Programming Overview..........................72 Memory Allocation Scan ......................73 Pc Online Mode ........................73 Memory Allocation........................74 Clear Total ..........................75 Clear Grand Total ........................75 Clear PLU File .........................75 EPROM Information........................75 Function Key Assignment Programming.................76 ii • Contents ER-380 / ER-380M...
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Function Key Codes ....................77 RS-232 Communication Options..................... 78 ER-380M Second RS-232C Port Programming............80 Program Mode Programming Default Programming ......................81 Descriptor Programming Methods................... 81 Descriptor Code Method ................... 82 Tax Programming ........................83 Straight Percentage Tax Rate Programming ............. 83 PLU Programming........................
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Scale Tare Weight Programming ................162 Machine Number Programming ................163 Program Scans ........................164 Sample Reports Financial ..........................166 Time............................170 PLU............................171 Clerk ............................172 Individual Clerk ........................173 Groups ...........................174 Stock ............................175 Open Check ...........................176 Appendix A EEPROM Version Differences....................177 iv • Contents ER-380 / ER-380M...
A standard capacity of 300 PLUs and 20 Groups allows for easy item management. ER-380 / ER-380M is an excellent low cost solution for a wide range of retail environments. ER-380 / ER-380M, with its superb thermal printing system, always provides the fastest in transaction speeds.
3. Remove the cardboard protectors from the cash drawer. 4. Plug the register into a grounded outlet (three prong), insert a control key and turn the key to the REG control lock position. Installing the Paper 1. Remove the printer cover. 2 • Getting Started ER-380 / ER-380M...
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2. Push the blue cap lever and then lift up to open the paper cover. Getting Started • 3 ER-380 / ER-380M...
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3. Ensure that the paper is being fed from the bottom of the roll. 4. Put the leading edge of the paper over the printer 5. Close the paper cover slowly until it locks firmly 4 • Getting Started ER-380 / ER-380M...
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※ If you wish to use the printer to print a sales journal or electronic journal, insert the paper into the paper take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount. Getting Started • 5 ER-380 / ER-380M...
12 PLU keys are on the keyboard. • 18 character programmable descriptors for PLUs and functions. • Up to 99 PLU Group totals. • Up to 99 clerks with separate report totals. 6 • Getting Started ER-380 / ER-380M...
(as shown). These descriptors help the operator by supplying additional information while operating the register, and may be accompanied by an error tone. Supplemental descriptors include: Change Due AMOUNT RCPT CLERK VOID SHIFT Getting Started • 7 ER-380 / ER-380M...
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LCD MODEL The ER-380M comes with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 20 characters per line. The display is backlit and adjustable to provide excellent visibility, regardless of lighting conditions.
The amount of the item, subtotal or total, is displayed in the Amount rightmost portion of the display Rear Display Message Change Due Negative entry Subtotal of the sale Total of the sale 10 • Getting Started ER-380 / ER-380M...
CLERK NOT MATCH COMPULSORY TARE REQ.DECLARATION OFF LINE REQ.ENDORSEMENT CONSOL OVER REQ.SUBTOTAL PROMO ERROR CHECK OPEN REQ. PASSWORD NO VOID PLU 232C SETUP ERROR REQ.PRESET VALUE REQ. OPEN VALUE REQ. AMOUNT REQ. PAYMENT Getting Started • 11 ER-380 / ER-380M...
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REQ. TABLE REQ. PBAL REQ.CHECK # ONLY ONE TABLE REQ. VALID RECEIPT PRINTER PAPER END PRINTER COVER OPEN SYSTEM ERROR (If this problem occurs, call the service engineer.) MEMORY ALLOCATION ERROR ELECTRONIC JOURNAL FULL 12 • Getting Started ER-380 / ER-380M...
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign-On/Sign-Off” for a description of clerk operations. Control Keys The ER-380 / ER-380M includes two sets of keys that may be used to access the following control lock positions. Positions Accessible...
Keyboards The ER-380 / ER-380M keyboard includes 44 key positions with the default legends and key assignments as shown below. The keyboard legend sheet can be replaced by lifting the protective plastic cover. Programmable key locations are shown with a bold border.
Memory Clear CAUTION: The procedures described in this area are security sensitive. Clearing all or parts of the ER-380/ER-380M memory may cause damage or loss to the program. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions.
3. Press and hold the key position where the SBTL key is located on the default keyboard layout. 4. While continuing to hold the SBTL key, plug the register into a power source. 5. The message "INITIAL CLEAR OK!” prints when the initial clear is complete. 16 • Getting Started ER-380 / ER-380M...
Press the CASH key a second time to issue a buffered receipt (up to 200 lines) when the receipt on/off function is OFF. Use to finalize check sales. Calculates the sale total including tax, CHECK finalizes the sale, and opens the cash drawer. Change computation is Operating Instructions • 17 ER-380 / ER-380M...
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Use to correct the last entry. The ERROR CORR key corrects the ERROR CORR appropriate totals and counters. When pressed before a PLU entry, the F/S SHIFT key reverses the F/S SHIFT preprogrammed food stamp status of the PLU. For example, an item not 18 • Operating Instructions ER-380 / ER-380M...
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When a scale is not attached, you can enter the weight (using the decimal key for fractions). PLUs may be programmed to require an entry through the scale key. Use to temporarily finalize Previous Balance or Table tracking SERVICE Operating Instructions • 19 ER-380 / ER-380M...
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WASTE key before entering wasted items, and then press the WASTE key again to finalize. The WASTE key may be under manager control, requiring the control lock to be in the X position. The WASTE key is not allowed within a sale. 20 • Operating Instructions ER-380 / ER-380M...
To sign on a clerk, press the clerk key, enter the clerk code, and then press the clerk key again. CLERK CLERK Clerk Code (up to 6 digits) To sign the clerk off, enter 0 (Zero) and press the clerk key. CLERK Operating Instructions • 21 ER-380 / ER-380M...
2. To turn the receipt off, enter 9 9, press the SBTL key. Enter 1, press CASH. SBTL CASH 3. To turn the receipt on, enter 9 9, press the SBTL key. Enter 0, press CASH. SBTL CASH 22 • Operating Instructions ER-380 / ER-380M...
Item Registrations All registrations on ER-380 / ER-380M are made into open or preset PLUs. • In place of traditional PLU keys, some PLUs are located directly on the keyboard. • When more items or categories are needed than the number of PLUs available on the keyboard, registrations can be into PLUs by entering the PLU code number and pressing the PLU key on the keyboard.
Programming" in the "Program Mode Programming" chapter to program preset prices. 1. Press a preset PLU key. For example, THANK-YOU CALL AGAIN press PLU 5: DATE 01/15/2003 WED TIME 08:33 PLU5 $1.29 TOTAL $1.29 CASH $1.29 CLERK 1 No.000011 00001 24 • Operating Instructions ER-380 / ER-380M...
2. Press a PLU key. For example, press TOTAL $6.34 PLU 1: CASH $6.34 CLERK 1 No.000011 00001 3. To register a second item exactly as the first, press the PLU key a second time. For example, press PLU 1: Operating Instructions • 25 ER-380 / ER-380M...
$8.44 2. Enter an amount on the numberpad. Do CLERK 1 No.000011 00001 not use the decimal key. For example, for $1.99, enter: 3. Press a PLU key. For example, press PLU 1: 26 • Operating Instructions ER-380 / ER-380M...
2. Enter an amount on the numberpad. Do CASH $3.93 not use the decimal key. For example, CLERK 1 No.000011 00001 if the price is $.99 per pound, enter: 3. Press a PLU key. For example, press PLU 1: Operating Instructions • 27 ER-380 / ER-380M...
No.000011 00001 $1.00, enter: X/TIME 3. Enter an amount on the numberpad. For example, if the items are priced 3 for $1.00, enter: 4. Press a PLU key. For example, press PLU 1: 28 • Operating Instructions ER-380 / ER-380M...
CALL AGAIN enter a price and press a single item open PLU key.) For example, press PLU 6: DATE 01/15/2003 WED TIME 08:33 PLU6 $1.29 TOTAL $1.29 CASH $1.29 CLERK 1 No.000011 00001 Operating Instructions • 29 ER-380 / ER-380M...
Preset Price Code Entry PLU 1. Enter the PLU number; press the PLU THANK-YOU CALL AGAIN key. For example, enter: DATE 01/15/2003 WED TIME 08:33 PLU1 $1.29 TOTAL $1.29 CASH $1.29 CLERK 1 No.000011 00001 30 • Operating Instructions ER-380 / ER-380M...
X/TIME key: @1.99 PLU1 T1 $7.96 TAX1 $0.48 X/TIME TOTAL $8.44 CASH $8.44 2. Enter the PLU number; press the PLU CLERK 1 No.000011 00001 key. For example, enter: Operating Instructions • 31 ER-380 / ER-380M...
X/TIME key. For CASH $2.11 example, if the items are priced 3 for CLERK 1 No.000011 00001 $1.00, enter: X/TIME 3. Enter the PLU number; press the PLU key. For example, enter: 32 • Operating Instructions ER-380 / ER-380M...
1 will add the digit 1 to the fourth PLU # position, resulting in the registration of PLU #1001. 4. Press another PLU key. In this example press PLU 2 with a price of $1.50. Operating Instructions • 33 ER-380 / ER-380M...
$2.00 for price level 2. 4. Press another PLU key. In this example press PLU 2 programmed to register PLU #2 with price level 1. Note that the level 1 price is registered. 34 • Operating Instructions ER-380 / ER-380M...
2. Press the PROMO key. The message TOTAL $0.00 "PROMO" displays. CASH $0.00 CLERK 1 No.000011 00001 PROMO 3. Press PLU 1 again. You cannot enter an item that has not been already registered in this transaction. Operating Instructions • 35 ER-380 / ER-380M...
WASTE PLU1 $1.25 PLU2 $1.50 2. Enter the item or items that are wasted. ***WASTE*** TOTAL $2.75 3. Press the WASTE key again to total the CLERK 1 No.000011 00001 wasted items: WASTE 36 • Operating Instructions ER-380 / ER-380M...
15.000% 3. Enter the percentage, and then press the AMOUNT $1.50 appropriate discount key. For example, TOTAL $11.50 CASH $11.50 for 15% enter: CLERK 1 No.000011 00001 4. The surcharge is automatically added. 38 • Operating Instructions ER-380 / ER-380M...
SBTL PLU2 $10.00 -2.00 3. Enter the amount of the coupon, and then TOTAL $8.00 CASH $8.00 press the appropriate % key. For CLERK 1 No.000011 00001 example: 4. The coupon is subtracted. Operating Instructions • 39 ER-380 / ER-380M...
3. Press the PLU key you wish to subtract the coupon from (or enter the PLU number of the PLU you wish to subtract the coupon from and press PLU.) 4. The coupon is automatically subtracted. 40 • Operating Instructions ER-380 / ER-380M...
PLU key where TAX1 AMT -0.18 it was registered originally. TOTAL -3.17 CASH -3.17 CLERK 1 No.000011 00001 3. Total the sale with CASH, CHECK, or a CHARGE function. Operating Instructions • 41 ER-380 / ER-380M...
VOID --------------------------- PLU2 -1.29 TAX1 AMT $0.14 3. Enter the price of the first item, and then TOTAL $2.43 press the PLU key where it was CASH $2.43 registered originally. CLERK 1 No.000011 00001 42 • Operating Instructions ER-380 / ER-380M...
-1.00 exemptions or any other function. TAX1 AMT -0.14 TOTAL -3.43 3. All totals and counters are corrected as if CASH -3.43 the original transaction did not take CLERK 1 No.000011 00001 place. Operating Instructions • 43 ER-380 / ER-380M...
2. Enter the number you wish to record, for example enter: DATE 01/15/2003 WED TIME 08:33 PLU1 T1 $2.99 NON-ADD# 1234 TAX1 AMT $0.18 TOTAL $3.17 3. Press #/NS: CHECK $3.17 CLERK 1 No.000011 00001 #/NS 4. Press CHECK: CHECK 44 • Operating Instructions ER-380 / ER-380M...
CHECK. CHECK 4. Enter the charge amount received, press CHARGE1 CHARGE 5. You can continue to itemize receipts, or you can finalize by pressing or selecting the same received on account key. Operating Instructions • 45 ER-380 / ER-380M...
CHECK. CHECK 4. Enter the charge amount received, press CHARGE1 CHARGE 5. You can continue to itemize paid outs, or you can finalize by pressing or selecting the same paid out key. 46 • Operating Instructions ER-380 / ER-380M...
You can force the operator to press one of the keys before tendering. See "System Option Programming" in the "Program Mode Programming" chapter. Separate totals will be maintained on the financial report to detail sales counts and amounts for each key. Operating Instructions • 47 ER-380 / ER-380M...
2. To total a cash sale, press CHECK: DATE 01/15/2003 WED TIME 08:33 CHECK PLU2 $7.96 TOTAL $7.96 3. The display will indicate the total amount CHECK $7.96 of the cash sale. CLERK 1 No.000011 00001 48 • Operating Instructions ER-380 / ER-380M...
$0.36 3. Press CHECK: TOTAL $14.30 CHECK $20.00 CHANGE $5.70 CHECK CLERK 1 No.000011 00001 4. The display will indicate the total amount of the check tendered and the change due, if any. Operating Instructions • 49 ER-380 / ER-380M...
2. Press one of the charge key if it is located on the keyboard: DATE 01/15/2003 WED TIME 08:33 PLU1 T1 $2.99 CHARGE PLU1 T1 $2.99 $1.99 PLU2 $7.96 TAX1 $0.36 TOTAL $14.30 CHARGE1 $14.30 CLERK 1 No.000011 00001 50 • Operating Instructions ER-380 / ER-380M...
$20.00 enter: DATE 01/15/2003 WED TIME 08:33 ***CHKCASH*** CHECK $20.00 2. Press CHKCASH: CASH -20.00 CLERK 1 No.000011 00001 CASH 3. The display will indicate the amount of the check and the cash change. 52 • Operating Instructions ER-380 / ER-380M...
4. Enter the amount of check tendered by the customer. For example, enter $10.00 and press CHECK: CHECK 5. When the total tendered equals or exceeds the total due, the receipt will print and the transaction is complete. Operating Instructions • 53 ER-380 / ER-380M...
3. The display will indicate the total of the CASH $2.12 cash sale. CLERK 1 No.000011 00001 4. Enter the amount of the new tender, Press CASH: CASH 5. The display will indicate the change due. 54 • Operating Instructions ER-380 / ER-380M...
4. The display will indicate the amount of "Print Option Programming" in foreign currency tendered and display the "Program Mode $5.17 change due. The change due is Programming" chapter. computed in home currency! Operating Instructions • 55 ER-380 / ER-380M...
Table Management and Clerk Interrupt Operations Overview The ER-380 / ER-380M can employ a manual previous balance, hard check, or soft check system. (You must select hard or soft check posting in memory allocation programming - the default selection is soft.) There are two methods in ER-380 / ER-380M to manage check track.
SERVICE Note: If a table number entry is required for all guest checks, and checks are assigned by register, the check will be assigned by the register when the table # is entered. Operating Instructions • 57 ER-380 / ER-380M...
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PRINT CHECK key will CHK # : 1 automatically service the check: CLERK 1 No.000012 00001 PRINT CHECK The number of times each check has been printed is counted and printed on the check 58 • Operating Instructions ER-380 / ER-380M...
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3. Pay the balance, as you would normally tender a transaction, with CASH, CHECK, or one of the CHARGE functions. If the tender is greater than the balance due, change is displayed. CASH Operating Instructions • 59 ER-380 / ER-380M...
GUEST key: GUEST 4. Register the items you wish to sell. 5. Place a slip in an optional slip printer, the check will print automatically when you press SERVICE: SERVICE 60 • Operating Instructions ER-380 / ER-380M...
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TABLE TABLE key: GARLIC BREAD $2.00 SERVICE $2.00 $19.00 BFWD TABLE CLERK 1 No.000012 00001 2. Register the next items you wish to sell. 3. To total the posting, press SERVICE: SERVICE Operating Instructions • 61 ER-380 / ER-380M...
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CASH $54.50 tender a transaction, with CASH, CHECK, or one of the CHARGE No.000021 REG 01 ETHAN TIME 10:16 functions. If the tender is greater than the balance due, change is displayed. CASH 62 • Operating Instructions ER-380 / ER-380M...
Enter the price per pound on TOTAL $4.77 CASH $4.77 the numberpad. Do not use the decimal CLERK 1 No.000011 00001 key. For example, for $3.00, enter: 4. Press a PLU key. For example, press PLU 1: Operating Instructions • 63 ER-380 / ER-380M...
Enter the price per pound on the numberpad. Do not use the decimal key. For example, for $3.00, enter: 5. Press a PLU key. For example, press PLU 1: 64 • Operating Instructions ER-380 / ER-380M...
Enter the price per pound on the numberpad. Do not use the decimal key. For example, for $3.00, enter: 6. Press a PLU key. For example, press PLU 1: Operating Instructions • 65 ER-380 / ER-380M...
3. Enter the price per pound on the CLERK 1 No.000011 00001 numberpad. Do not use the decimal key. For example, for $3.00, enter: 4. Press a PLU key. For example, press PLU 1: 66 • Operating Instructions ER-380 / ER-380M...
Some register operations may be programmed to require the control lock in the X position in order to operate. All reports require a key that will access the X or Z position. X Mode • 67 ER-380 / ER-380M...
1. Refer to the “Report Table“. 2. Select a report type and the report mode. 3. Turn the control lock to the position indicated. 4. Enter the key sequence for the report you have selected. 68 • X Mode ER-380 / ER-380M...
213-SBTL XXXX – PLU – XXXX – PLU From/To STOCK 14-SBTL XXXX –PLU – XXXX – PLU DRAWER TOTAL 111-SBTL PRINT ALL EJ 300 -SBTL PRINT EJ CASH 301 -SBTL PRINT EJ CHECK 302 -SBTL PRINT EJ MISC/T 303 -SBTL X Mode • 69 ER-380 / ER-380M...
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306 -SBTL RETURN PRINT EJ 307 -SBTL EC/VOID PRINT EJ 308 -SBTL NO SALE PRINT EJ 309 –SBTL CANCEL PRINT EJ BY 401 – 15 401-415(depends on Max Clerk)-SBTL CLERK EJ RESET 399- SBTL 70 • X Mode ER-380 / ER-380M...
DRAWER TTL $118.76 SBTL DIFFERENCE $0.00 CLERK 1 No.000001 00000 3. Enter the total of cash. CASH 4. Enter the total of checks. CHECK 5. Press the CASH key to total the declaration. CASH X Mode • 71 ER-380 / ER-380M...
• Clear grand total • Clear PLU file • EPROM Information • Memory Allocation • Assignment of functions to keyboard locations • RS232C Port 1 Options • ER-380M Second RS-232C Port Programming 72 • Service Mode Programming ER-380 / ER-380M...
CASH Pc Online Mode In ER-380 / ER-380M, there are no special commands to enter PC Online Mode. When you want to enter PC Online mode, all you have to do is to set 232 Communication Option in Programming. When PC sends commands to ECR, The ECR will be automatically Online Mode if connected.
ELECTRONIC JOURNAL Default Memory Allocation 5. If you want to finish memory allocation, Enter CASH key with no numeric key input. If you want to allocate Another memory area, Repeat 3,4 STEP. CASH 74 • Service Mode Programming ER-380 / ER-380M...
2.To Reset PLU file, enter 40, and then press the SBTL key. SBTL EPROM Information 1.Turn the control lock to the S position. 2.To Scan EPROM Information, enter 50, and then press the SBTL key. SBTL Service Mode Programming • 75 ER-380 / ER-380M...
3. Refer to Function Key Codes to find the code for the key you wish to assign, press the location you wish to program. Repeat this step to assign another key. Location Key Code 4. Press CASH key to finalize key assignment program. CASH 76 • Service Mode Programming ER-380 / ER-380M...
ER-380M Second RS-232C Port Programming The ER-380M includes a standard second RS-232C port. The second port is set in the same manner as the first, using program 81: 1. Turn the control lock to the S position. 2. Enter 8 1 and press the SBTL key.
Each section details a specific area of register programming. Descriptor Programming Methods Descriptors are programmable for PLUs, function keys, groups, clerks and the logo/messages. There is a method available to program descriptors, the program Descriptor Code Method. Program Mode Programming • 81 ER-380 / ER-380M...
Tax Programming The ER-380 / ER-380M has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in the price of the item.
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5. Press the Tax Shift key for the tax you are programming. 6. Press the CASH key to end programming. Tax Rate Programming Flowchart CASH (1/2/3/4) Tax Rate You must enter decimal type Info 84 • Program Mode Programming ER-380 / ER-380M...
PLU, so that registration of the first PLU will automatically trigger registration of the linked PLU. • Program 400 - PLU Delete Programming allows you to delete the PLU. • Program 450 - PLU Mix & Match Programming. Program Mode Programming • 85 ER-380 / ER-380M...
For example, if you are only selecting a value for N9, i.e. auto tare by number 1, just enter 1.) X/TIME 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 86 • Program Mode Programming ER-380 / ER-380M...
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Print item’s price on receipt? Yes = 0 No = 1 Print item’s price on check? Yes = 0 No = 2 PLU is disabled PROMO function? Yes = 4 No = 0 Program Mode Programming • 87 ER-380 / ER-380M...
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Program Option PLU counter is not reset when a PLU Z report is Yes = 1 No = 0 done? PLU is preset override in MGR control? Yes = 2 No = 0 88 • Program Mode Programming ER-380 / ER-380M...
PLU is used for scale entry (using an optional scale). Enter 0 to disable automatic tare subtraction. X/TIME 5. Program additional PLUs, repeat from step 3, or press the CASH key to finalize the program CASH Program Mode Programming • 89 ER-380 / ER-380M...
PLUs sales, i.e. enter 1 0 for group 10 or enter 0 4 for group four. Press the X/TIME key. X/TIME Group Group Group 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 90 • Program Mode Programming ER-380 / ER-380M...
If 2 Price Levels are allocated in memory, enter second price and X/Time as below. X/TIME Price/HALO 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Programming • 91 ER-380 / ER-380M...
4. Enter the stock amount you wish to add (up to six digits), press the X/TIME key. X/TIME Stock Amount 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 92 • Program Mode Programming ER-380 / ER-380M...
15 digits 4. If you are programming Enter up to 18 three-character X/TIME codes 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Programming • 93 ER-380 / ER-380M...
Or press the PLU key on the keyboard you wish the PLU linked to. Enter the PLU#, up to 15 digits If you want to unlink, 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 94 • Program Mode Programming ER-380 / ER-380M...
15 digits up to 15 digits 4. Press X/TIME key. X/TIME 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Programming • 95 ER-380 / ER-380M...
4. Enter the number of the Mix & Match Table (1-20); press the X/TIME key. X/TIME 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 96 • Program Mode Programming ER-380 / ER-380M...
5. Repeat from step 3 for each system option you wish to change. 6. Press the CASH key to end system option programming. System Option Flowchart Repeat for each System Option SBTL X/TIME SBTL CASH Option # Status Program Mode Programming • 97 ER-380 / ER-380M...
Cash drawer will open when reports are run? Yes = 0 No = 2 Open drawer during training mode? Yes = 0 No = 4 Decimal place: (0,1,2,3) default=2 Date format is: MMDDYY 0(default) DDMMYY YYMMDD 98 • Program Mode Programming ER-380 / ER-380M...
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Amount tendered Tender Validation amount is: Amount of sale Display add-price of linked item? Yes = 1 No = 0 Allow sale when stock reaches “0”? Yes = 0 No = 2 Program Mode Programming • 99 ER-380 / ER-380M...
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Pop-up after sale Stay-down Use Spool? Yes = 1 No = 0 Reset Hard Check Tax after Service Key Yes = 2 pressed? No = 0 (From ER380 V 1.3 & ER380M V1.1) 100 • Program Mode Programming ER-380 / ER-380M...
5. Repeat from step 3 for each print option you wish to change. 6. Press the CASH key to end print option programming. Print Option Flowchart Repeat for each Print Option SBTL X/TIME SBTL CASH Option # Status Program Mode Programming • 101 ER-380 / ER-380M...
Yes = 0 No = 1 Print Grand total on the X Financial report? Yes = 0 No = 2 Print Grand total on the Z Financial report? Yes = 0 No = 4 102 • Program Mode Programming ER-380 / ER-380M...
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Chooses volume unit When Gallons the PLU is gallonage. Liters Print preamble message on receipt? Yes = 0 No = 1 Print postamble message on receipt? Yes = 0 No = 2 Program Mode Programming • 103 ER-380 / ER-380M...
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No = 0 Post-Print graphic logo on the guest check? Yes = 2 No = 0 Print pre- logo Default User Number of Pre-feeding lines Number of Post-feeding lines Print Format Receipt Journal 104 • Program Mode Programming ER-380 / ER-380M...
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NOTE 2: Print Option# 14,15,16,17 - If you are using the currency conversion feature, you can select the appropriate symbol for each foreign currency you are accepting. To select a different symbol enter three digit alpha character codes. Program Mode Programming • 105 ER-380 / ER-380M...
Program 90 - is used to set a high amount limit (HALO) In this chapter you will find: • General instructions for programs 70, 80 and 90. • Specific programming instructions for each function key. 106 • Program Mode Programming ER-380 / ER-380M...
N6, just enter the value for N6.) Press the function key you wish to program. FUNCTION 4. To program additional function keys, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Programming • 107 ER-380 / ER-380M...
2. To begin the program, enter 8 0, press the SBTL key. SBTL Enter up to 18 FUNCTION three-character codes 4. To program additional function keys, repeat from step 3, or press the CASH key to finalize the program. CASH 108 • Program Mode Programming ER-380 / ER-380M...
4. Press the function key on the keyboard you wish to program. FUNCTION 5. To program additional function keys, repeat from step 2, or press the CASH key to finalize the program. CASH Program Mode Programming • 109 ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” 112 • Program Mode Programming ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 2 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” 114 • Program Mode Programming ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” Program Mode Programming • 115 ER-380 / ER-380M...
No = 0 PBAL Key is used as Drive thru recall key? Yes = 2 No = 0 Length of Check (0-9) Descriptor - Refer to “Program 80 – Function Key Descriptor” Program Mode Programming • 117 ER-380 / ER-380M...
The US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency). Exchange Rate Decimal Position The US dollar (home currency) is worth 110.24 Japanese Yen (foreign currency). Exchange Rate Decimal Position 118 • Program Mode Programming ER-380 / ER-380M...
Options - Program 70 Repeat for another function key SBTL CASH SUBTOTAL Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” 120 • Program Mode Programming ER-380 / ER-380M...
No = 1 Validation is compulsory? Yes = 2 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” Program Mode Programming • 121 ER-380 / ER-380M...
Repeat for another function key SBTL LEVEL CASH Address OPTION VALUE Print level description at the KP? Yes = 1 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” 122 • Program Mode Programming ER-380 / ER-380M...
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MAX DIGIT flag below? No = 0 Print non-add on guest check? Yes = 2 No = 0 Enter maximum number of digits for non-add number entry. Zero (0) means no limit. Program Mode Programming • 123 ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” 124 • Program Mode Programming ER-380 / ER-380M...
No = 0 Value of affected digit (0-9) 2. * Affect Digit (1-14) of PLU# Repeat for another function key SBTL 1-14 CASH Descriptor - Refer to “Program 80 – Function Key Descriptor” Program Mode Programming • 125 ER-380 / ER-380M...
Previous balance may be entered at any time? Yes = 1 No = 0 Previous balance required at the start of the sale? Yes = 2 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” 126 • Program Mode Programming ER-380 / ER-380M...
Key is active in X control lock position only Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” 128 • Program Mode Programming ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” 130 • Program Mode Programming ER-380 / ER-380M...
Weight symbol for manual entry is: Allow register scaleable items by weight Yes = 4 extension or by price entry? No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” Program Mode Programming • 131 ER-380 / ER-380M...
Validation is compulsory? Yes = 2 No = 0 Enter the port number if you are using a hard ER380 check system. ER380M Descriptor - Refer to “Program 80 – Function Key Descriptor” 132 • Program Mode Programming ER-380 / ER-380M...
Table number entry compulsory for all sales? Yes = 2 No = 0 Print table# at the remote printer? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” Program Mode Programming • 133 ER-380 / ER-380M...
Yes = 2 No = 0 Using tare number five to manually enter a tare Yes = 4 weight? No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” 134 • Program Mode Programming ER-380 / ER-380M...
Compulsory non-add number before this key is Yes = 2 used? No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” Program Mode Programming • 135 ER-380 / ER-380M...
Yes = 4 No = 0 Add the tip total to the NET and GROSS sales Yes = 1 total? No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” 136 • Program Mode Programming ER-380 / ER-380M...
Enter Zero if validation is not used. ER380M Key is inactive? Yes = 1 No = 0 Allow multiple validations? Yes = 2 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” Program Mode Programming • 137 ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” 138 • Program Mode Programming ER-380 / ER-380M...
No = 0 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Refer to “Program 90 – Function Key HALO” Program Mode Programming • 139 ER-380 / ER-380M...
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No = 0 Allow % key preset override active in X control Yes = 1 lock position only? No = 0 Validation is compulsory? Yes = 2 No = 0 140 • Program Mode Programming ER-380 / ER-380M...
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Note: If key is amount, enter 5 digit HALO, or 0 for no HALO. If key is percentage enter the percentage in a five-digit format, without the decimal (XX.XXX). For example: for 10%, enter 10000; for 5.55%, enter 05550; for 99.999%, enter 99999. Program Mode Programming • 141 ER-380 / ER-380M...
"System Option Programming") • Program 801 – Drawer Assignment & Training Clerk Programming • Program 810 - Clerk Description Programming allows you to set a unique, up to 18 character, descriptor for each clerk 142 • Program Mode Programming ER-380 / ER-380M...
4. Enter a secret code (up to 6 digits); press the SBTL key. Enter the secret code, up to 6 SBTL digits 5. Repeat from step 3 for each clerk you wish to program. Press the CASH key to finalize the program. CASH Program Mode Programming • 143 ER-380 / ER-380M...
(0: default drawer, 1: no drawer) Train Clerk Yes=1 No=0 SBTL 5. Repeat from step 3 for each clerk you wish to program. Press the CASH key to finalize the program. CASH 144 • Program Mode Programming ER-380 / ER-380M...
3. Enter the number of the clerk you wish to program; press the X/TIME key. X/TIME 4. If you are programming Enter up to 18 three-character SBTL codes 5. Press the CASH key to finalize the program. CASH Program Mode Programming • 145 ER-380 / ER-380M...
Program 600 - Trip Level Programming • Program 601 - Price Programming • Program 610 - Mix & Match Description Programming allows you to set a unique, up to 18character, descriptor for Mix & Match Table. 146 • Program Mode Programming ER-380 / ER-380M...
4. Enter a price (up to 7 digits); press the SBTL key. SBTL Price/HALO 5. Repeat from step 3 for each table you wish to program. Press the CASH key to finalize the program. Program Mode Programming • 147 ER-380 / ER-380M...
3. Enter the number of the M&M table you wish to program; press the X/TIME key. X/TIME 4. If you are programming Enter up to 18 three-character SBTL codes 5. Press the CASH key to finalize the program. CASH 148 • Program Mode Programming ER-380 / ER-380M...
Yes = 2 No = 0 No Choice KP PORT#: R (print a kitchen requisition) KP PORT#: 1 KP PORT#: 2 (ER-380M Only) Print RED on KP? Yes = 1 No = 0 SBTL 5. To program additional groups, repeat from step 3, or press the CASH key to finalize the program.
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X/TIME 4. If you are programming Enter up to 18 three-character SBTL codes 5. To program additional groups, repeat from step 3, or press the CASH key to finalize the program. CASH 150 • Program Mode Programming ER-380 / ER-380M...
6. Repeat from step 3 - 5 to program additional macros. Press the CASH key to finalize the program. CASH To removing a Macro If you wish to remove a keystroke from a macro, replace the current function with the INACTIVE function. Program Mode Programming • 151 ER-380 / ER-380M...
Postamble line of Endorsement line of Postamble line of Endorsement 4. If you are programming Enter up to 32 three-character SBTL codes 5. Press the CASH key to finalize the program. CASH 152 • Program Mode Programming ER-380 / ER-380M...
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3. Refer to the chart below and enter the number that represents the line you wish to program; press the X/TIME key. X/TIME 4. If you are programming Enter up to 18 SBTL three-character codes 5. Press the CASH key to finalize the program. CASH Program Mode Programming • 153 ER-380 / ER-380M...
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TAKEOUT TTL AUDACTION DRTHRU TTL NOSALE TRAIN TTL CASH-IN-D BAL FORWARD CHECK-IN-D GUESTS FD/S-IN-D P/BAL CHG1-IN-D CHECKS PAID CHG2-IN-D SERVICE NET SALE CHG3-IN-D MIX&MATCH CREDIT TAX1 CHG4-IN-D CREDIT TAX2 CHG5-IN-D CREDIT TAX3 CHG6-IN-D 154 • Program Mode Programming ER-380 / ER-380M...
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3. Refer to the chart below and enter the number that represents the line you wish to program; press the X/TIME key. X/TIME 4. If you are programming Enter up to 18 three-character SBTL codes 5. Press the CASH key to finalize the program. CASH Program Mode Programming • 155 ER-380 / ER-380M...
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3. Refer to the chart below and enter the number that represents the line you wish to program; press the X/TIME key. X/TIME 4. If you are programming Enter up to 18 three-character SBTL codes 5. Press the CASH key to finalize the program. CASH Program Mode Programming • 157 ER-380 / ER-380M...
3. Type the new PLU code number you wish to use for this NLU key, and Press the NLU key on the keyboard you wish to program, and Press the NLU key again. Same NLU KEY NLU Code 4. Press CASH to finalize the program CASH 158 • Program Mode Programming ER-380 / ER-380M...
3. Enter a cash-in-drawer limit (up to 8 digits or 0 for no limit); press the X/TIME key. Enter the cash limit, up to 8 X/TIME digits 4. Press the CASH key to finalize the program. CASH Program Mode Programming • 159 ER-380 / ER-380M...
3. Enter a cash-in-drawer limit (up to 8 digits or 0 for no limit); press the X/TIME key. Enter the cash limit, up to 8 X/TIME digits 4. Press the CASH key to finalize the program. CASH 160 • Program Mode Programming ER-380 / ER-380M...
Date and Time Programming Use this program to set the clock and calendar on your ER-380 / ER-380M. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. Programming the Date and Time 1.
Press the SBTL key. SBTL 5. To program additional tare weights, repeat from step 3, or press the CASH key to finalize the program. CASH 162 • Program Mode Programming ER-380 / ER-380M...
2. To begin the program, enter 1 6 0 0, press the SBTL key. SBTL 3. Enter a machine number (up to 5 digits); press the X/TIME key. X/TIME 4. Press the CASH key to finalize the program. CASH Program Mode Programming • 163 ER-380 / ER-380M...
Program Scans Since much time and energy has been invested in the planning and programming of your ER-380 / ER-380M, it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place.
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Function keys Check Change Limit Clerk Time & Date Preamble message Tare Weight Postamble message Machine Number Endorsement message Mix & Match 4. Press the CASH key to finalize the program. CASH Program Mode Programming • 165 ER-380 / ER-380M...
$10.12 Total sales for each TAKEOUT TTL type of destination $40.77 DRTHRU TTL $3.04 Total and count for ITEM DISC. each % function key -0.48 (i.e. discounts & continued . . . coupons) 166 • Sample Reports ER-380 / ER-380M...
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R/A 2 $0.00 R/A 3 $0.00 Total and count for P/O 1 each type R/A -140.00 (received on P/O 2 account) and P/O (paid out) key. $0.00 P/O 3 $0.00 continued . . . Sample Reports • 167 ER-380 / ER-380M...
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$2.67 CHG6 SALES $13.09 CHG7 SALES $0.00 Total for each CHG8 SALES Foreign currency in $3.04 drawer. FOREIGN 1 0.00 FOREIGN 2 0.00 FOREIGN 3 0.00 FOREIGN 4 0.00 continued . . . 168 • Sample Reports ER-380 / ER-380M...
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Total and count of ******************************** items serviced GRAND $375.63 ETHAN 000209 00000 Total and count of mix & match disc. Average number if items per customer, and average dollar sales per customer Grand total Sample Reports • 169 ER-380 / ER-380M...
SALES RATE 65.39% period. 14:00-14:59 Percentage of total sales SALES AMT $97.33 SALES RATE 34.61% ******************************** Number of TOTAL CNT Transactions all periods TOTAL AMT $281.18 ETHAN 000236 00000 Net sales in all periods. 170 • Sample Reports ER-380 / ER-380M...
CNT 10 -20.00 SALES RATE -7.44% PLU#33 NAILS CNT 15.55 $24.72 SALES RATE 9.20% Total activity for all ******************************** PLUs TOTAL CNT 189.56 TOTAL AMT $268.60 ETHAN 000213 00000 Total sales for all PLUs. Sample Reports • 171 ER-380 / ER-380M...
DRWR TTL $43.22 -------------------------------- ANNA NET SALE $78.75 DRWR TTL $67.03 -------------------------------- LAURA NET SALE $0.00 DRWR TTL $18.64 -------------------------------- PEGGY -------------------------------- MOLLY NET SALE $2.06 DRWR TTL -22.01 -------------------------------- ETHAN 000218 00000 172 • Sample Reports ER-380 / ER-380M...
TIME 15:36 REPORT 00001 -------------------------------- Clerk Name INDIVIDUAL CLERK ETHAN Number of NET SALE Transactions $155.23 DRWR TTL $109.81 Net sales for this clerk -------------------------------- ETHAN 000218 00000 Drawer total for this clerk Sample Reports • 173 ER-380 / ER-380M...
SALES AMT $44.11 GROUP : 9 STORE MDSE 77.56 SALES AMT $74.58 Number of items ******************************** sold in all groups. TOTAL CNT 189.56 TOTAL AMT $268.60 ETHAN 000237 00000 Net sales for all groups. 174 • Sample Reports ER-380 / ER-380M...
DATE 11/10/1999 WED TIME 15:47 REPORT 00001 PLU number -------------------------------- ALL PLU STOCK PLU Descriptor PLU#1 HAMBURGER Current Stock count PLU#2 DBL BURGER PLU#7 ROAST 25.96 PLU#28 UNLEADED 1488.47 PLU#33 NAILS 161.25 ETHAN 000228 00000 Sample Reports • 175 ER-380 / ER-380M...
ER380 V1.3 (ER380M V1.2) 1) Reset Hard Check Tax when Service Key Pressed – This prevents the Tax from accumulating on the customer receipt when the Checks are being used for monthly accounts. Appendix A • 177 ER-380 / ER-380M...
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